Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2022 to May 2025 (30 Months)Duties and Responsibilities:Make inbound and/or outbound calls to promote and sell products and services.
Utilize software, databases, scripts, and tools appropriately.
Make sales or recommendations for products or services that may better suit client needs.
Follow-up with potential customers in a timely manner if necessary.
Handle customer needs and requirements.
Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport.
Take an extra mile to engage customers.