Industry:Human Resources Management / ConsultingEmployment Period:July 2021 to February 2024 (31 Months)Duties and Responsibilities:
- Reaching out to prospect dental offices for Demo and possible Sale.
- Updating database with new information.
- Gathering important information needed on client's demo.
- Sending emails to prospect clients and following up on their schedules.
- Levi has over eight years of experience in customer service and one year of experience as an appointment setter Worked for a BPO company providing support to US-based customers having issues with their internet service
- Promoted as team lead where she managed a team of fifteen customer service agents Conducted coaching, assessments, and feedback to team members Handled escalation calls transferred from level one agents She also worked as an in-house customer service representative for a US-based bank Assisted customers with their credit card applications and provided updates on the status of the application At her most recent job, she was an appointment setter for an insurance and forms management system company in the US
- Contacted dental clinics offering product demos Send out product details and materials to interested prospects Schedule interested leads/prospects with the sales team for a product demo
- She is open to both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - CollaboratorStrongest Behavior
- Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
- Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
- Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.
Behavioral SummaryLevilyn is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.