• He has been working as a Customer Service Representative for 7 years in a BPO Company. He has a degree in Bachelor of Science in Industrial Engineering.
• He has extensive experience in healthcare, sales, and collections where he supported the following tasks:
  • Answering queries through chat ,phone and emails
  • Upselling
  • Collections
  • Customer Support 
  • Outbound sales
  • Generating leads
• He is proficient in Avaya, CRM, Google Workspace, Skype, and Zoom.
• He can start immediately for any full-time or part-time position.
• Amenable to working at any timezone.

Predictive Index Behavioral Profile- Altruist

Strongest Behaviors

• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

Behavioral Summary

A pleasant and extraverted person, Goran is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Goran gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.