- Handled ITIL processes and associated ITSM, Monitoring, Datadog, and service portals for Incident
- Handled installation on new, or updated existing VMWare, Linux, and Windows servers.
- Handled installation, configuration, and maintains asset management applications and systems.
- Handled customer's technical issues and communicate with them via email, phone and ticketing system
- Handled Installation, configuration, maintenance, and solving errors for content management systems including, WordPress, Wiki’s, CRM, WHM/cPanel, Netmas, Radius, and TheDude.
- Handled Cloud servers via GCP, Azure, Alibaba, and AWS.
www.predictiveindex.com/reference-profile/artisan/
Strongest Behavior
Paulito is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Paulito plans ahead, double checks, and follows up carefully on decisions and actions.