Candidate No. 367973
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Paulito

Systems Networking and Administration

System Administrator

IT HelpDesk Specialist

Skills

★★★ Advanced:

Linux Administration, more

★★ Intermediate:

Asterisk, Cloud Computing, Windows Server Administration, VMware Server, more

Hourly Rate Gauge

Today's value  AUD $5.31

$5.14

if $ 1 = PHP 42

$5.24

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

US Eastern Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $5.31 per hour or $920.51 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Paul has been working as an IT professional for more than 20 years.
  • He is involved in monitoring cloud servers and  resolving system issues.
  • He is maintaining cloud and virtual servers such as Azure, AWS and VMware.
  • He has experience in installing, configuring and setting up XenServers and Vicidial Servers.
  • He install and configure Asterisk PBX, Set up and configure firewall, Video Conference, Cisco Router and Switch Management.
  • He handled installation on new, or updated existing VMWare, Linux, and Windows servers.
  • He also installed, configured, and maintained asset management applications and systems.
  • He handled customer's technical issues and communicate with them via email, phone and ticketing system 
  • He has certifications with:
    • Microsoft Certified Azure Fundamentals dated September 29, 2020.
    • Certified cPanel/WHM Professional Since March 2021
  • He can Start ASAP.
Predictive Index Behavioral Profile - Artisan
www.predictiveindex.com/reference-profile/artisan/

Strongest Behavior
 
  • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Behavioral Summary
 

Paulito is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Paulito plans ahead, double checks, and follows up carefully on decisions and actions.
 


 
Employment History
Linux System Administrator
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2021 to September 2022 (9 Months)Duties and Responsibilities:
  • Handled ITIL processes and associated ITSM, Monitoring, Datadog, and service portals for Incident
  • Handled installation on new, or updated existing VMWare, Linux, and Windows servers.
  • Handled installation, configuration, and maintains asset management applications and systems.
  • Handled customer's technical issues and communicate with them via email, phone and ticketing system
  • Handled Installation, configuration, maintenance, and solving errors for content management systems including, WordPress, Wiki’s, CRM, WHM/cPanel, Netmas, Radius, and TheDude.
  • Handled Cloud servers via GCP, Azure, Alibaba, and AWS.
Technical Support Staff
Industry:OthersEmployment Period:November 2003 to March 2004 (4 Months)Duties and Responsibilities:▪ Maintain the POS computers and printers.
▪ Install different kinds of Operating System.
▪ Install PC Hardware peripherals.
▪ Maintain network connectivity
▪ Troubleshoot POS programs using Delphi 5 and Database Explorer.
Technical Operator
Industry:Not ApplicableEmployment Period:June 2004 to June 2006 (24 Months)Duties and Responsibilities:▪ Troubleshoots DSLAM Package.
▪ Troubleshoots ATUR connection.
▪ Conduct Electrical Testing.
▪ Conduct PWB repair and PWB soldering.
Manufacturing Technician
Industry:Manufacturing / ProductionEmployment Period:June 2006 to October 2011 (64 Months)Duties and Responsibilities:▪ Maintaining equipment, participate in team efforts of producing quality products on time at the lowest possible cost and in continuous development program to enhance our operations.
▪ Operate and run the following machine: Laser Ablation, Washer, Auto inspection, Dicing, Tab bonder and Electrical Testing machine with basic troubleshooting.
▪ Sustaining equipment up time to contribute to the department objective in productivity, yield and quality
System Engineer 1
Industry:OthersEmployment Period:October 2011 to November 2012 (13 Months)Duties and Responsibilities:▪ Maintaining and installing Servers for Call Center System with the following systems, Centos, Asterisk, Vicidial, Elastix, Goautodial, PBXonflash, VMware SAP Server and other telephony technology.
▪ Database, Web, and Application Server maintenance, installation and backup.
▪ Installing and configure Asterisk, PHP, MySQL, Perl, Linux shell scripting,.
▪ Setup and configuring Firewall, Video conference, Cisco Router and Switch management.
▪ Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle.
▪ Setup of VMWARE Virtual Machine configuration and installation.
▪ Maintaining Network Connectivity, Antivirus and Workstation
System & Software Administrator
Industry:Healthcare / MedicalEmployment Period:December 2012 to February 2014 (14 Months)Duties and Responsibilities:▪ Installation, maintain and support of Hospital Information System.
▪ Updates, test and backup Databases.
▪ Maintain and install Windows Server and SQL server.
▪ Maintaining Hospital Servers Unit, database and application backup.
▪ Installation and testing of new Software for development.
▪ Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle.
▪ Installation and configuration of Virtual Machine Server.
▪ Technically support Major Workstation Hardware/Software problems
. ▪ Restrictions of internet connectivity and monitoring.
▪ Installation and maintain for IPPBX systems.
System Administrator
Industry:Manufacturing / ProductionEmployment Period:March 2014 to August 2014 (5 Months)Duties and Responsibilities:▪ Maintenance of the following Servers: Email server, HRIS, Production System andRemote Server .
▪ Updates and Backup of Windows Server, SQL server, Ubuntu server, and Centos server.
▪ Maintaining production system, database testing and backup.
▪ Installation and maintenance of firewall and VM Server.
▪ Maintaining Network Connectivity and printer sharing.
▪ Maintain Internet Viruses Protection and software Security.
▪ Restrictions of internet connectivity and Virus monitoring.
▪ Maintaining IPPBX Systems.
▪ Trouble shoot and Fix major problems on company 6 Branches.
Vicidial Specialist/System Administrator
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2014 to May 2015 (9 Months)Duties and Responsibilities:▪ Maintenance of the following Servers: 4 Linux Call Center System Server on Cloud Server .
▪ Updates and Backup of Ubuntu server, and Centos server.
▪ Maintaining of Internet Viruses Protection, Software Security and Network Connectivity.
▪ Restrictions of internet connectivity and Virus monitoring.
▪ Technical Support on 150 Agent for IT related issues on workstations.
▪ Maintenance of the following Servers: Email server, HRIS, Production System and Remote Server .
▪ Updates and Backup of Windows Server, Ubuntu server, and Centos server.
System Administrator(Vicidial)
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:June 2015 to March 2017 (21 Months)Duties and Responsibilities:

▪ Vicidial system server maintenance on a linux platform on cloud servers.

▪ Vicidial avatar setup and support, apache, PHP, MySQL, AWS, virtual machine.

▪ Install, setup and configure vmware, xenserver, proxmox and vicidial servers.

▪ Install, configure, setup, updates and backup servers.

▪ Maintaining of internet viruses protection, firewall and network connectivity.

▪ Restrictions of internet connectivity and virus monitoring.
▪ Support and fix on agent for IT related issues on workstations.

▪ Experience on installation, configure MySQL servers

IT Operation Analyst
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:April 2017 to September 2021 (53 Months)Duties and Responsibilities:
  • Implement Linux OS user account registration, deletion, and modification.
  • Responsible for handling Rhel 6&7. OpenSUSE, Hp-UNIX, and Tandem OS issues as L2 support.
  • Responsible for handling Windows servers 2008 and 2012 OS issues as L2 support.
  • Responsible for handling Cloud hosting servers on AWS, VMware, and Azure.
  • Responsible for handling monitoring applications like Zabbix, Splunk, Subversion, and Web Logic.
  • Responsible for handling web applications like Apache, Nginx, Php, httpd, Perl, Oracle, and Java.
  • Responsible for handling Linux services like crontab, and bash scripting.
  • Responsible for handling updates and patching like yum, rpm and repositories, 
  • Prepare and create procedure manuals for major and minor tasks or activities upon client request.
  • Coordinate with the Vendor for any hardware and OS-related problems on the server.
  • Microsoft Certified Azure Fundamentals dated September 29, 2020.
System Admin
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2024 to September 2024 (1 Month)Duties and Responsibilities:
  • Managed cloud servers on GCP, Azure, and AWS.
  • Resolved WHM/cPanel issues via email and ticketing systems.
  • Provided support for Jira, Jama, Octane, Polarion, Bitbucket, and SVN tools.
  • Installed and maintained Vicidial, FreePBX, vtigerCRM, Asterisk, and VOIP instances.
  • Resolved issues for various instances including WordPress, Wikis, and CRM.
  • Handled user account registration, deletion, and modification on Windows and Linux systems.
  • Supported projects and resolved issues in VMware ESXi, XenServer, AlmaLinux, CentOS, SUSE, and Ubuntu.
  • Conducted OS performance tuning and system patching on Linux and Windows servers.
  • Monitored applications using Zabbix, Splunk, LiteSpeed, pfSense, Subversion, WebLogic, Asterisk, Vicidial, FreePBX, VoIP, Dialer, Backup & Replication.
  • Worked with application tools such as Apache, Nginx, PHP, Perl,
Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Not Applicable

Graduation Date:

March 2004

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Linux Administration

★★ Intermediate:
Asterisk, Cloud Computing, Windows Server Administration, VMware Server, Apache, MySQL, Office Administration

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/16448324419

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Dell

Processor:

Core i5

Operating System:

Windows 10