- Took over escalation calls
- Discuss the breakdown of the bills and offer a different set of bundle to add to their services.
- Process payments by gathering details of their card.
Customer Support
Phone Support Agent
★★★ Advanced:
Zendesk, Google Sheets, CRM, Salesforce CRM, more
★★ Intermediate:
Customer Service, Email Support, Chat Support, more
Hourly Rate Gauge
Today's value AUD $10.44
$9.42
if $ 1 = PHP 42$11.24
if $ 1 = PHP 30*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $10.44 per hour or $904.70 per month
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
March 2012
Located In:
Philippines
License and Certification:
Not Applicable
★★★ Advanced:
Zendesk, Google Sheets, CRM, Salesforce CRM, 3CXPhone, Customer Support
★★ Intermediate:
Customer Service, Email Support, Chat Support
Internet Bandwidth:
15 Mbps
Working Environment:
Private Room
Speed Test Result:
https://www.speedtest.net/result/10006058596
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
Dell
Processor:
intel (R) Core (tm) i7-3740QM
Operating System:
Windows 10
She possesses good communication skills
She is employed and needs 2 weeks to render for her resignation