Industry:OthersEmployment Period:August 2020 to August 2020 (1 Month)Duties and Responsibilities:I worked as a Researcher. I researched or helped him to find info or something that he wants to me check.
Candidate No. 307095
PLAY AUDIO
Jacqueline
Virtual Assistant
Personal Assistant
Executive Assistant
Skills
★★★ Advanced:
Email Support, Virtual Assistant Skills, Back-office, more
★★ Intermediate:
Recruiting, Sourcing, Calendar Management, more
Hourly Rate Gauge
Today's value AUD $11.59
$10.38
if $ 1 = PHP 42$12.58
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $11.59 per hour or $1004.42 per month
Full Time: AUD $11.59 per hour or $2008.83 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
Freelance Researcher/EA
Asset Report- Executive Assistant
Industry:OthersEmployment Period:January 2020 to March 2020 (2 Months)Duties and Responsibilities:I worked as Executive Assistant of our CEO/Director. She gave tasks to do, helping her to book a flight, also as a Recruiter to background check candidates, and do some research as well as Daily reports/ Tasks.
Executive Assistant
Industry:OthersEmployment Period:April 2020 to November 2020 (7 Months)Duties and Responsibilities:I worked as Executive Assistant of President of the company. He gave tasks to do, helping her to book a flight, computed and encode his business and personal expenses, processed his taxes, scheduled his DMV, and do some research as well as Daily reports/Tasks. Tools used: DMV, H&R block, Login.gov, Whatsapp, TTP (Trusted Traveler Programs)/Global Entry, SAP Concur, and ADP.
Customer Experience
Industry:OthersEmployment Period:April 2020 to September 2020 (5 Months)Duties and Responsibilities:I also worked as a Customer Experience representative/ Email support/Chat support in an E-commerce company. Tools used: Shopify, Shipstation, Richpanel, Hubstaff, Slack, ticket tracker, ASANA, Reamaze, Zendesk, Gorgias, Slack, USPS, and Social Media.
Administrative Assistant
Industry:OthersEmployment Period:January 2021 to July 2021 (6 Months)Duties and Responsibilities:I worked as Executive Assistant of Senior Sales Manager of a Marketing company. He gave tasks to do, helping him to book a flight, computed and encode his business and personal expenses, Quotation/ quote prices, Email/ Sent Campaigns to Clients thru Mailchimp, The tools that I used were ERPR2, PDFESCAPE, PDF creator, Slack, Google suites and Time doctor.
Virtual Assistant
Industry:OthersEmployment Period:March 2021 to August 2021 (5 Months)Duties and Responsibilities:As a Virtual Assistant, I assisted with admin tasks, Gave me task to do and checked the email for prospect clients, posted on some announcements in slack and FB group page, Do research regarding podcast and speaking/conference/events and contacted or emailed client. Tools used: Slack, Gmail, Google sheet, Trello, Linkedin, Kajabi, Canva, and FB.
Executive Assistant
Industry:Construction / Building / EngineeringEmployment Period:January 2020 to March 2020 (2 Months)Duties and Responsibilities:
- Calendar Management - reminding client of their daily meetings and schedules; create schedules for the Dispatch Team to follow
- Travel Management - schedule flights, books hotel accomodations or reservations for clients
- Phone Handling - doing outbound call to follow up on reservations
- Internet Research of drop-off information (Zip codes and streets) and patient's information
- Database management - updating ambulance and patient schedules and ambulance information on client's main system
- Technical Support - provide assistance to Dispatch Team by providing basic troubleshooting steps if their ipads are experiencing technical issues
- Send daily reports
Initally started working as a Personal Assistant to the CEO prior being promoted to managing/supervising the Dispatch Team.
Responsibilities include:
- Calendar Management - reminding client of their daily meetings and schedules; create schedules for the Dispatch Team to follow
- Travel Management - schedule flights, books hotel accomodations or reservations for clients
- Phone Handling - doing outbound call to follow up on reservations
- Internet Research of drop-off information (Zip codes and streets) and patient's information
- Database management - updating ambulance and patient schedules and ambulance information on client's main system
- Technical Support - provide assistance to Dispatch Team by providing basic troubleshooting steps if their ipads are experiencing technical issues
- Send daily reports
Virtual Assistant
Industry:Healthcare / MedicalEmployment Period:January 2016 to July 2019 (42 Months)Duties and Responsibilities:Technical Support Rep
March 2011- April 2014
Responsibilities: I worked as Level2 Technical Support Representative for POTS line. I Troubleshoot the POTS line of the customer by dispatching technicians and thru our Switch.
Project Manager
April 2015 –Oct 2015
Responsibilities: I worked as Project Manager for the Return equipment in a telephone company. I emailed and called the customer with disconnected telephone lines and ask to return the equipment such as telephones and routers. I send a dispatch if the customer couldn’t take off the router or send them a FEDEX label for them to shipped the equipment.
March 2011- April 2014
Responsibilities: I worked as Level2 Technical Support Representative for POTS line. I Troubleshoot the POTS line of the customer by dispatching technicians and thru our Switch.
Project Manager
April 2015 –Oct 2015
Responsibilities: I worked as Project Manager for the Return equipment in a telephone company. I emailed and called the customer with disconnected telephone lines and ask to return the equipment such as telephones and routers. I send a dispatch if the customer couldn’t take off the router or send them a FEDEX label for them to shipped the equipment.
Technical Support Representative/ Project Manager
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2011 to October 2015 (55 Months)Duties and Responsibilities:I worked as Technical Support Representative Level 1. I’m assisting customers who has a dsl problem and some basic computer problems.
Technical Support Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2007 to March 2011 (40 Months)Duties and Responsibilities:I worked as Technical Support Representative Level 1. I’m assisting customers who has a dsl problem and some basic computer problems.
Education History
Field of Study:
Not Applicable
Major:
Computer Science
Graduation Date:
March 2004
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
Email Support, Virtual Assistant Skills, Back-office
★★ Intermediate:
Recruiting, Sourcing, Calendar Management
Work at Home Capabilities
Internet Bandwidth:
50 Mbps
Working Environment:
Private Room
Speed Test Result:
Download: 17.87, Upload: 42.78
Internet Type:
Fiber
Hardware Type:
Desktop
Brand Name:
Lenovo
Processor:
Core i3 6th Gen
Operating System:
Windows 10
- Jacqueline started working in the call center industry back in 2007. She started working from home in 2016.
- She has gained proficiency on Email Management, Calendar Management, Travel Management, Database Management, Technical Support, and Personal Assistant.
- She also has some experience in doing online or internet research and Recruitment task for background check candidates and sourcing.
- She is proficient in tools such as Trello, Linkedin, Kajabi, Canva, Social Media, Slack, Time doctor, Asana, Zendesk and UPS.
- She can start immediately.
Predictive Index Behavioral Profile - GuardianStrongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
Behavioral SummaryA very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jacqueline will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.