- Processing Orders / Order fulfillment
- Product Research / Product Upload
- Prepare product or service reports by collecting and analyzing customer information
- Order Tracking and uploading of trucking numbers
- Keep records of customer interactions, process customer accounts, and file documents
- Handle and Resolve customer complaints via email
- Inventory Management
- Positive and Negative Reviews monitoring
- Inform customer of deals and promotions
- Order Cancellation
Strongest Behaviors
Madeleine is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within her area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, she will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Her work pace is steady and even-keeled, and she's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to her decision-making; Madeleine plans ahead, double checks, and follows up carefully on decisions and actions.