A Quick Primer on Social Safety Nets in the Philippines (And What They Mean for Your Remote Staff Here)

• Answers queries and concerns from clients

• Responsible for Cash Application, Netting and Bank Reconciliation
• Maintaining and posting of Accruals and Prepayments Schedules
• Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
• Profit and Loss and Balance Sheet Allocation
• Fixed Asset Register Maintenance
• Preparation of Balance Sheet Schedules

• Intercompany and Trade Invoice Processing
• First-level issue resolver
• Reconciliation of Trade Statement of Account
• Clearing of logged invoices
• Maintaining of Shared Service Center Mailbox
• Answers queries and concerns from Trade Vendors

• Recording of paper bills received from local suppliers
• Scanning, Filing and Recording of employee expense claims
• Petty Cash Fund replenishment for Philippine Entity
• Weekly supplier payment run for Philippine Entity
• Preparation and Issuance of checks to suppliers
• Filing of 1601-E and 1601-C to BIR monthly

• Allocation of Payments for multi-currency bank accounts
• Weekly reporting Aged Account Receivables
• Clearing of Aged Account Receivables

• Using Dext integrated with the client’s Xero account to record bills and receipts
• Ensuring all data captured by Dext matches the details in the tax invoices and receipts
• Setting up supplier rules in Dext
• Reconciliation of supplier Statement of Accounts with Xero records
• Updating Supplier contact and financial details
• Importing of invoices from client’s chosen invoicing add-on to Xero
• Ensuring all data from the add-on is imported to Xero
• Sending out of payment reminders and Statement of Accounts to clients’ customers
• Planning and identifying of bills to be paid each supplier payment run
• Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
• Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
• Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
• Ensuring bills and invoices are tagged to the correct tracking category
• Recording of Hire Purchases based on documents provided
• Recording of Insurance Premium Funding based on documents provided
• Maintenance of Fixed Asset Register as per agreement with Accountant
• Managing accounts mailbox
• Integrating new add-ons to Xero
• Creating Templates in Xero – Email, Branding Themes
• Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
• Reviewing of Profit and Loss figures
• Reviewing of Balance Sheet figures
• Reconciliation of Intercompany Balances for Group of Companies
• Reviewing and Monitoring Accruals, Prepayments and HP Interests
• Posting manual journals for Accruals, Prepayments and HP Interests 
• Monthly Depreciation Run as per agreement with the Accountant
• Creating custom reports in Xero based on the clients’ need and requests
• Publishing and issuing Management Reports
• Setting up new employees in Xero
• Setting up new pay items in Xero
• Creating Employee Groups for tracking categories
• Processing of payroll based on approved timesheets
• Sending out reports to client per pay event
• Sending or Uploading the payment run’s ABA file
• Filing STP each pay event
• Setting up Auto super payments in Xero
• Ensuring super payments are made on time  
• Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
• Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
• Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
• Ensuring that the ATOICA account matches clients’ figures
• Ensuring all compliance requirements are lodged on time
• Liaising with Accountants in preparing tax returns
• Actively attending regular meetings with clients
• Suggesting and Implementing process improvement
• Email and Phone support to all clients
• Educating clients on Xero features

• Monitoring and managing the company's receivables.
• Following up on outstanding customer payments.
• Resolving any disputes or issues related to accounts receivable.

• Managing the company's payables and ensuring timely payment to suppliers and vendors.
• Managing supplier relationships and negotiations.
• Verifying and processing invoices and expense claims.
• Conducting regular reconciliations of accounts payable.

• Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
• Ensuring compliance with employment laws and regulations.
• Handling payroll tax and superannuation payments.
• Providing support and assistance to employees regarding payroll queries.

• Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
• Conducting regular reviews of the general ledger.
• Collaborating with other departments to ensure accurate and complete financial data.

• Developing and maintaining cashflow forecasting models.
• Analyzing cash inflows and outflows to predict future cash positions.
• Identifying potential cashflow gaps or surpluses.
• Providing recommendations to optimize cashflow management.

• Collaborating with relevant stakeholders to develop annual budgets.
• Monitoring and analyzing actual performance against budgeted targets.
• Conducting periodic financial forecasts to assess future financial performance.
• Developing financial models using Excel and other tools to support decision making processes.

• Utilizing Fathom for comprehensive financial reporting and analysis.
• Creating Analysis Dashboards using Excel
• Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
• Presenting financial reports to CEOs and stakeholders.
• Ensuring compliance with accounting standards and regulations.

• Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
• Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
• Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.

• Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.

• Conducts company visit to promote the product technically
• Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
• Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
• Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
• Prepares weekly and monthly report

• Assists Sales Representative with their client’s technical inquiries
• Prepares cost proposal
• Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
• Conducts product presentation/orientation
• Prepares daily, weekly and monthly report

• Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
• Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
• Coordinates with Project Engineer or Sales Representative if project arises on the project
• Assists Sales Representative with their clients in technical inquiries
• Prepares actual bended detail for approval and sample to be given to client
• Prepares weekly and monthly production writing report
• Occasionally checks the work of my co-employees especially during the absence of my superior

• Conducts actual site inspection
• Preparation of quantity take off (from drawings and specification) as part of the tender documents required
• Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
• Analyse tenders upon return to ensure complaint bids are received
• Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
• Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
• Train and guide new member/s of the team.
• Research new ideas on how to do the task more organized. 
• Update cost within the industry standard. 

• Conducts actual site inspection
• Preparation of quantity take off (from drawings and specification) as part of the tender documents required
• Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
• Analyse tenders upon return to ensure complaint bids are received
• Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
• Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company

• Generate solar production estimates with proprietary software
• Design accurate 2D roof layout (aerial view)
• Generate unique PV system proposal for homeowner and sales representative review
• Create a virtual array of solar panels to match how they are installed on the homeowners rooftop

• I write descriptions/captions of posts and look for available content to redesign/repurpose.
• I also produce social media content and schedule posts to different social media channels of the company.

• Present insurances to clients and their families, process insurance applications and insurance claims of clients.
• Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

• Present insurances to clients and their families, process insurance applications and insurance claims of clients.
• Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

• I write articles and blogs promoting good health and their products through SEO writing.
• I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.

• I promote products and services being offered by Label Supply Mart through SEO writing.

• I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
• I also manage the social media team and create promotions to keep the clients tuned to the company page.
• I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
• I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.

• Create relevant blogs for company websites
• Create original content for IG posts
• Post on company IG and engage with followers
• Travel management
• Reviewing, responding and prioritizing emails
• Managing an active calendar of appointments
• Other ad-hoc task

• Created social media posts and captions on the client's Facebook and Instagram
• Regularly check on the performance of the posts.
• Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
• Engaged with the target market through community management in Facebook groups to keep the account of the client active.

• Wrote student essays and papers for clients.

• Research keywords using Surfer SEO for creating long-form blogs to rank in Google
• Write blogs with the keywords researched
• Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
• Check out how my blogs ranked with Analytics

• Handle multi-tasking.
• Database designing every project
• Orientation of user
• Gathering of information
• Software installation
• System Maintenance
• Team Leader (Development / Senior Programmer)

• HR201 System
• Canteen Stocks Inventory
• Disbursement System
• Outsourcing Contract Monitoring
• Lending System
• Product Management Inventory System
• Construction Management System
• Accounting System
• Sales Mobile App
• E-Clocking App

• Take the lead role in establishing project budget to maximize the success of the business.
• Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients. -Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
• Liaise with Site Engineers, Procurement and Business development department.
• Carry out minor work / repair pricing.
• Check and verify request for additional materials on site.
• Updates system masterlist including BOM and material unit price.

• Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients.
• Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
• Have responsibility for the preparation of accomplishment reports billing documents for NHA projects.
• Take the lead role in the procurement (supplier evaluation and negotiating contracts) and tracking of raw materials.
• Check and verify request for additional materials on site.
• Responsible in quality checking of material and guarantee to maintain standard work on site.
• Prepares payroll and job order for sub-contactors.

• Deliver engaging lectures, discussions, and presentations to convey course material effectively.
• Helped in Module Writing/Editing -Create and administer assessments such as quizzes, exams, projects, and assignments
• Foster an inclusive classroom environment that encourages active participation and respectful interactions.
• Offer one-on-one academic support sessions to assist students with challenging topics.
• Collaborate with colleagues on interdisciplinary projects, curriculum design, and research.
• Assist in administrative tasks such as attendance tracking and grade submissions.
• Provide students with personalized academic advice, helping them select appropriate courses and develop a clear educational path.
• Address academic challenges or roadblocks that students may encounter, offering solutions and strategies for success.
• Direct students to campus resources such as tutoring, academic support centers, and career services to enhance their learning experience.
• Offer constructive feedback on students' academic progress, assignments, and performance to encourage improvement.
• Collaborate with faculty, administrators, and other advisors to ensure consistent and comprehensive support for students.

• Statics of Rigid Bodies
• Differential Equation
• Steel Design
• Professional Integration | Surveying 
• Engineering Management
• Engineering Economics

• Campaign: US eCommerce
• Inbound Calls as a Customer Service Agent.
• Tracking Packages for the Customer.
• Refunds and Replacements.
• Basic Troubleshooting

• Campaign: Telecommunication
• Inbound Calls as Customer Service Agent.
• Processing Refunds/Promo.
• Activations of Prepaid cards.
• Take care of T Mobile Customer Accounts, Coverage, Deals and Devices.
• Basic Mobile and Network Troubleshooting

• Inbound Calls as Customer Service Agent.
• Basic Troubleshooting of Microsoft Surface Devices.
• Microsoft Surface Replacement.

• Outbound Sales: selling products to help Bowel Cancer Australia - Charity.

• Marketing Research
• Outbound Calls for Marketing Purposes
• Agile CRM: storing and updating client’s profile
• Inbound Calls as Customer Service Agent.
• Inbound Calls for booking purposes.
• Manage Client’s Calendar (Schedules)
• Manage Client’s Email
• Manage the Business Facebook Account.
• Using Xero for invoice purposes.
• Using Excel applications.
• Using x-lite
• Using Stripe application for receiving payments.
• Using Slack Application.

• Marketing Research/ Data Mining
• Outbound calls for appointments.
• Lead Generation.
• Using Gold Mine CRM: Client’s profile
• Using Excel applications.

• Lead Generation.
• Using Excel applications.
• Outbound calls for appointments.

• Inbound calls
• Outbound calls
• Order Management
• Email Support
• Chat Support
• Tech Support
• Sales Support

• Create and develop websites (DIVI from Elegant theme)
• Domain DNS integration to cPanel
• Create and manage database • CMS (WordPress) installation through cPanel
• Content Management
• On/Off-page Optimization
• Link Building
• Manage CRM Tool (Aweber)
• Manage and create marketing funnels and landing pages (ClickFunnels)
• Manage Affiliate Marketing product (MOBE)
• Create a Marketing Strategy

• Give support to the clients customer via email
• Content Management
• Optimize Websites
• Link Building

• Develop client's websites using different WordPress themes
• Optimize page for fast and efficient loading
• Content Management
• Social Media Management and Marketing
• Data Entry

• Received apparel stacks from the main company
• Pile and arrange stacks in the stockrooms
• Display apparel products in our designated displaying area
• Sell assigned brand of products

• Create and develop websites (WordPress & eCommerce Sites)
• Domain DNS integration to hosting server
• Create and manage database
• CMS (WordPress) installation
• Maintaining and troubleshooting clients’ websites
• On-page Optimization
• Pagespeed Optimization
• Data Entry

• Shopify Front-End
• Convert Designed Pages (InvisionApp) to Static Pages
• Covert to Dynamic Pages and Website
• Create Front-End Function (Pop-ups, Lazy Load, Dropdown, etc.)
• Use of Version Control (Bitbucket)

• Theme and Plugin installation
• Setting up/Configuring theme and plugins
• Website Development
• Hosting Server Management (Kinsta)
• DNS, CDN and Database Configuration, and Management
• Google Console – Cloud Storage Configuration and Management
• Content Management
• Pagespeed Optimization

• HubSpot (Landing Page Build, Quote Template Customization, and website integration)
• WordPress Theme and Plugin installation
• WordPress Setting up/Configuring theme and plugins
• Website Customization
• Hosting Server Management (Digital Ocean)
• Content Management
• Pagespeed Optimization

• Theme and Plugin installation
• Setting up/Configuring theme and plugins
• Website Customization
• Hosting Server Management (GoDaddy)
• Content Management
• Pagespeed Optimization
• CRM Integration/Management (MailChimp)

• WordPress and Shopify Theme, and Plugin installation
• WordPress and Shopify Setting up/Configuring theme and plugins
• Front-end Website Development using HTML, CSS, and Native JavaScript
• Hosting Server Management
• DNS, CDN, and Database Configuration, and Management
• Google Console and API Integration
• Content Management
• Pagespeed Optimization (Desktop and Mobile)

• Creation, management, and updating of data of licensed professionals
• Coordination, processing of documents for renewal of accreditation licenses
• Research, initiate and maintain communications between the Firm and regulatory agencies of the applicants:
  • This could range from inquiries on completion of documents, the status of their application, and the release date of the renewed file
• Provide solutions to diminish pain points when dealing with complex challenges that are present during a client’s application:
  • This could range from proper timing, how to respond, escalate complex issues to superiors, assurances that transaction(s) will go smoothly, finding the necessary information that is not readily available especially in terms of procedures and requirements
• Assisted/co-hosted company-held seminars and webinars, along with:
  • Creating a spreadsheet database for prospective clients who expressed interest in attending
  • Coordinated with the Finance Team to insured the client(s) processing of their invoices, Official Receipts, collection, follow-up, and release of documents upon obtaining confirmation of payment(s)
  • Provided suggestions and insights to prevent and/or minimize possible issues and conflicts
  • Drafted and send E-mail communications and announcements (in memo format) as approved by superiors

• Charged with internal and external communications
• Management of the Firm's rolodex
• Handled, scheduled and organized external meetings

• Accepted applications for initial registration and renewal of professional licenses of various professions covered by the Commission
• Processed and released the requested documents of licensed professionals (ranging from IDs to Certificates)
• Assisted in administration of exams and ensured that the board examinees were able to understand the instructions and complied with the Commission's protocols and guidelines.

• Annotations, labelling, text taxonomy, 3D segmentations or categorization.

• Assists the Logistics head with Inventory and production planning chores.
• Keeping track of on floor stocks using status reports and providing Del Monte a weekly update of the inventory of materials.
• Collates and controls data to generate reports production reports daily, generate inventory monitoring system to create reports weekly, monthly and annually.
• Provided Supervision of production and warehouse operations from distributions of raw materials up to dispatching of finished products.
• Monitoring of Purchase Orders provided by clients of balances and actual packed or processed and makes requisitions of the additional.
• Supervises personnel of warehouse for proper allocation and issuance of materials for production and other work related transactions.
• Performs necessary Quality Inspections for incoming materials to test if these materials either for Raw (e.g., spices & sugars) or packaging (e.g., pouches & cartons) are of good production quality.
• Monitors these items if quantities fit necessary costumer requirements.  In this task, we are required to use stock cards for daily running inventory.
• Monitors floor stocks of production materials (Raw and Packaging) and create necessary requisitions to be submitted to the client's CSCM (Corporate Supply Chain Management) if the remaining floor stocks of materials are insufficient.

• To assists the Logistics Manager & FG Warehouse Team in Logistics & Inventory Chores.
• To engaged in daily dispatching of Finished Bakery products to various destinations or points of the Philippines.
• To ensure efficiency of distributions of finished products to various Key and Secondary accounts via 3rd party logistics providers and haulers or truckers.
• To find costs effective means in logistics distributions.
• Entrusted to keep supervisions of both Logistics & Warehouse staffs and crew.
• Tasked to check and dispatch various lemon square products to key and secondary accounts daily.
• Assure efficient or accurate dispatched various products daily.
• To assist the Logistics Supervisors smooth dispatching operations.

• To assist the Operations Manager in handling and scheduling of daily coal deliveries & supervises delivery & heavy equipment staffs or operators on their daily duties and performances.
• Familiarization of parts for Heavy equipment & Heavy duty trucks. Maintenance and breakdown monitoring chores for the mentioned type of vehicles.
• In charge of approved purchases for required service parts and service repairs of broken/bugged down vehicles/equipment.
• To monitor daily quality of coals, specifically average moisture contents. Monitoring of hustling operations of incoming coal deliveries via sea barges, from start up to finish.

• Tasked to filter incoming (Inbound) calls, track necessary transfers and assist customers to the right department or specialist or refer to the correct department.
• Assigned to qualify customers with their broadband or internet needs.
• Ensure customers meet qualifications as per client's customer guidelines.
• See to it that the guidelines and correct process call flows is followed.
• Follow proper escalation and process on each call.

• Tasked to assist customer with daily banking concerns and needs. Providing above and beyond experience.
• Educate and provide recommendations to customers about ways, products and tools that are essential to customer's financial needs and customer's getting access and monitor accounts through self-serve options.
• Making sure to execute procedures to address or resolve issues, concerns and request within bank policy, existing federal regulations and parameters that all strictly followed and observed.
• Making sure to accomplish self-paced online learnings, seminars and refresher courses are required to make sure everything is streamlined. Always updated with changes, revisions and compliant with the company or bank's vision and values.
• Received Quality assurance annual rating of 98% and assisting average of 80 calls per day.
• To be always aware of one's performance and adaptive to coaching for efficiency and better career growth.

• Making sure to student records from enquiries are updated as their application to a University progresses

• As a student enrollment advisor who handled multiple universities, I was responsible for making sure that student records were up to date, from enquiries to enrollment.
• Nurturing and keeping track of each record.

• Stops fraudulent new service orders and saves revenue losses
• Assesses, detects, and prevents fraud using a systematic approach
• Stops and suspends mobile or fixed lines to suppress potential fraud Customer Service Support
• Handle a high volume of inbound and outbound customer calls to collect overdue balances in a professional, empathetic, and efficient manner
• Resolve customer queries and complaints, providing accurate information about products, services, and payment options
• Maintain required metrics such as average handling time, net promoter score, promise to pay a percentage, and quality compliance to ensure customer satisfaction and meet performance targets
• Use problem-solving skills to investigate and identify the root cause of customer issues and take appropriate actions to resolve them, including initiating payment arrangements and processing payments over the phone
• Resume service suspensions due to non-payment and arrange payment extension
• Educate customers on billing processes and policies, and help them understand their account balances and payment options
• Follow established procedures and guidelines to ensure compliance with company policies and industry regulations
• Accurately document customer interactions and update customer records in the system, ensuring data integrity and confidentiality
• Work collaboratively with other teams, such as collections, fraud, and customer retention, to ensure efficient and effective service delivery
• Continuously improve knowledge and skills through training, coaching, and feedback to provide exceptional customer service and contribute to the team's success.

• Assists customers paying their bills over the phone
• Manages and imposes credit actions to regulate payments and usages 
• Performs outbound, auto outbound and inbound call collections 
• Resumes service suspensions due to non-payment and arrange Solutions

• Moves control and turns valves to start compressor engines, pumps, and auxiliary equipment
• Monitors meters, gauges, and recording instrument charts to ensure specified temperature, pressure, and flow of oxygen/nitrox through the system
• Operates equipment to control the transmission of oxygen/nitrox through pipelines Dive Guide
• Keeping an eye on divers throughout the dive
• Helping to demonstrate (and refine) diver’s skills
• Guiding Divers during surface swims, navigation exercises, or the tour portion
• Looking after the group if the Instructor needs to ascend with someone
• Accompanying certified divers on Adventure or Specialty dives
• Making sure divers are safe and happy!

• Assisting with training courses
• Transcription of videos 
• Scheduling of training

• Assist in Planning Projects specific for client needs
• Manage and organize various professional people working on a project
• Monitor project plan execution and project development
• Coordinate and communicate updates and possible changes in on-going projects to stakeholders
• Assist in recruiting specialists and necessary man - power for projects
• Generate/Collate Productivity Report of Production Team
• Oversee accounting, costing and billing for projects

• Encode Monthly Input VAT
• Handle of Petty Cash
• Prepare Salaries & Pay Slip
• Monitor Employee Transportation Allowances
• Process Permits and Information Update of Staffs
• Release Cash Requisition of all Departments
• Release Payables
• Assist Inventory/Collections/Billing
• File Check Vouchers (Pink & Blue Copy)
• Encode Petty Cash & Payables using QuickBooks

• Attending to Human Resources and Admin concerns:
• Generate employee attendance report for
• Manage employee information monthly Audit and monitor office supplies and other supply requirements of the
• Monitoring (Lates & Absences as well as sick/Vacation Leaves)
• Collate requisitions of all departments
• Update memos, announcements & events of the Manage list of all assets of the company company
• Organize events/programs of the company
• Update/ 201 files and reports keeper Receive client calls/queries
• Interview applicants Technical support Resize layouts
• Update forms
• Track daily time records as overtime, tardiness and absences of all employees

• Monitor project plan execution and project development
• Generate/Collate Productivity Report of Production Team
• Mainly Handles financial matters of the organization
• BIR Filling (Company and Employee Tax Contributions)
• SSS, Philhealth & Pag-ibig (Employee Contributions for Government Benefits) Collections/payables
• Payroll
• Company projects/events

• Accounting job
• Admin Work
• Sending Email to Vendors
• Monitoring office supplies
• Purchase Order Travel/Hotel Booking
• Billing Concern
• OR Monitoring
• Debit Advices
• BIR Online Filling Reports
• liaising accounting Dept Filling of Invoice, OR, and Purchase Order
• Phone Answering (Trunkline)
• Manage all billing related concerns including follow up collection, and payment schedule

• Support various administrative support tasks needed by both the e-commerce site and subscription sites of the client
• Manage the upload and publication of product listing to ensure accuracy of data posted
• Manage e-commerce site using Shopify
• Regular updates of customers' details on the system
• Advanced Excel sheet management to gather data from vendors' product information and convert into Shopify's Excel import format
• Create tasks via Asana to keep track of own tasks as well as collaborate with team tasks
• Adjust product pricing as needed by vendor requests or sales
• Hide and/or redirect products based on discontinuation

• Sending Email to Vendors
• Purchase Order Entry
• Order Releasing
• Order Billing and Monitoring
• Answering calls of resellers related to existing orders such as tracking, serial, and etc.

• Sending/responding to emails
• Assisting in logistics
• Booking containers to courier
• Monitoring on going shipments from India to US
• Preparing Documents such as delivery Orders, invoice & Bill of loading. 

• Contact and Provide assistance to parents who want to sign up their kids for the organization's basketball program
• Provide proper information regarding drills, location, and schedule of the basketball classes
• Provide customer service that will encourage continuous membership to the basketball organization
• Ensure target metrics are met on a daily, weekly, and monthly basis
• Attend and participate in team meetings and other professional discussions that aim to improve current performance

• Made captions and content for social media platforms
• Building social media accounts and other organic posts
• Manage products on the website a
• Coordination of UGC content for creators
• Basic Editing/Creation of Product Detail Materials

• Assisting New Leads (Potential Client to avail Lending Services)
• Follow up calls to contacted leads, No Show & Pre approved buyers
• Generate Reports weekly and transfer to sales department Setting pre approval appointment for potential Leads

• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Negotiated, prepared and signed contracts with clients.
• Kept meticulous client notes and updated account information in company databases.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
• Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
• Created and drove talent acquisition and job placement strategies to attract diverse candidates.
• Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
• Promoted increased focus on internal talent mobility and emerging talent across organization.
• Established consistent language and methodology for talent discussions, development and succession.
• Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
• Identified and created recruitment and administrative

Business Development Manager
March 2021 - August 2021 

• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Kept meticulous client notes and updated account
• Prepared pricing strategies for current customers to enhance sales and increase profitability.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
• Coordinated activities and projects to plan sales department operations and meet timelines.
• Updated accounts and maintained long-term relationships with clients.

Team Lead of Business Development Associate
January 2019 - February 2021

• Led projects and analyzed data to identify opportunities for improvement.
• Carried out day-to-day duties accurately and efficiently.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Exceeded goals through effective task prioritization and great work ethic.
• Developed and maintained courteous and effective working relationships.
• Drove operational improvements which resulted in savings and improved profit margins.
• ● Improved operations through consistent hard work and dedication

• Planned marketing initiatives and leveraged referral networks to promote business development.
• Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
• Communicated with local organizations to build networks and develop leads.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
• Enhanced customer experience using all omnichannel offerings.
• Met with current clients to assess needs and develop improvement plans.
• Arranged potential client contacts, cultivated relationships and followed through all service needs.
• Coordinated with IT team leaders to forecast hiring needs and department goals.
• Built and executed sourcing, assessment and closing approaches to manage return on investment expectations.
• Onboarded new hires and set up training.
• Sourced and selected applicants for technical positions within company.
• Referred candidate resumes to customer account managers for evaluation and submission.
• Interviewed candidates using different interview methods and approaches.
• Operated as trusted advisor and subject matter expert to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders

• Handle general administrative tasks such as answering phone calls, responding to emails, and managing correspondence.
• Coordinate and schedule meetings, appointments, and travel arrangements for senior executives and staff members.
• Prepare reports, presentations, and other documentation for meetings and presentations.