A Quick Primer on Social Safety Nets in the Philippines (And What They Mean for Your Remote Staff Here)

• Records journal entries for inter-company transactions and prepares reconciliation of balances.
• Prepares journal entries for amortization of prepaid expenses and intangibles, accruals, and other monthly recurring transactions.
• Inputs data on various MYOB Masterfile, which includes vendor & customer masterfile and cost centers.
• Records employee reimbursements, cash advances and liquidation.
• Prepares bank reconciliation statements.
• Prepares Daily Cash Position Report for budget monitoring.
• Prepares schedule for Monthly Expanded Withholding tax and Vat Relief with filing thru EFPS.
• Prepares schedules for the Monthly P&L and Balance Sheet Report.
• Process documentations for opening and closing of Corporate Bank Accounts.

• Undertake processing of accounts payable and review of accounts receivables, including disbursement vouchers, checks and Purchase order preparation.
• Verify, review and confirm the accuracy, validity and propriety of all project expenses, including completeness and authenticity of supporting documents in compliance on financial policies and procedures.
• Confirm cost codes, task codes and tax deductions for each transactions.
• Initiate investigation of discrepancies or any unusual claims, and propose corrective actions for review by finance manager.
• Provide logistical support to Project operations including general banking duties.
• Prepare schedule of Expanded Withholding Tax and Vat Relief with filing thru Manual and EFPS.
• Prepare Monthly bank reconciliation report.

• Review and book all valid invoices, credit card transactions and expense reports coming  from USA, Australia and Philippines.
• Maintain file of all valid vendor and ensure all records are properly archived both hard copy documents and soft copies.
• Prepares schedule for month end reporting such as Accrual Journals, Fixed Asset Depreciation, Expanded Withholding Tax and Vat.
• Prepares Monthly Flux Analysis for such accounts assigned by the Manager.
• Reviews compliance of approval of invoices and expense report  based on approval limits of authority and keep a master list of specimen signature of approvers.
• Prepares Monthly Fixed Asset Depreciation and Disposals of Asset.
• Reconciles with supplier on a scheduled basis.
• File and prepares Philippine statutory reports thru EFPS such as 1601E/ 1604E, 2550Q /2550M, 1604E / 1604C, 1702 /1702Q.
• Acts as a Liaison officer to the bank, internal revenue law firm and other government agencies.
• Process and file Annual Business Permits and PEZA reports.

• Prepares Monthly Financial Statement Report such as:

1. Balance Sheet & Trial Balance Schedule.
2. Bank Reconciliation
3. Subsidiary Ledgers.
4. Schedule of Collection & Disbursement.
5. Cash Position Report.

• Prepares BIR certificates for filing such as Vat 2550M & Q Expanded 1601E & 1604E
• Monitor & Control Petty Cash Replenishment
• Prepares monthly billing for Association Dues, Electricity / Water and Rental to Condo tenants.
• Issuance of Official Receipts for the cash collections from tenants.

• Conduct frequent asset inventory to all Company Outlets and Head Office.
• Custodian of Asset for Disposal and Auction.
• Verifies the completeness of Inventory of Asset thru accounting records and assesses balances and frequent Asset Inventory.
• Prepares Store Monthly Depreciation Report of all Outlets and Head Office for internal use.
• Monitor and controls the issuance of accounting documents like Transfer of Asset; Disposal Slips; Gate Pass and Asset Acknowledgement Receipt
• Heads and Supervise EGRESS (store demolition).
• Coordinates with prospective buyers for asset disposal.
• Reconciles/checks with the supplier’s records.
• Bank Reconciliation.

• Manage and controls all store operations that includes staff/employees
• Controls inventory/stocks
• Prepares forecasting report and sales report for accounting use
• Performs month-end inventory of stocks
• Cashiering using Visual Fox Pro
• Monitors marketing replenishments
• Prepares month-end report/performance

• Ensure that everyone cultivates effective business relationships especially with the executive decision makers. 
• Get to work with different industries like real estate and computer software companies. 
• Had worked with different ESL companies as well.
• But to the most part, I worked as a Virtual Assistant with a US client owning a real estate company. I assist him with calendar management, email management and also assist/help my client in buying properties in the US.

• Delegate responsibility among colleagues and youth to enforce tasks with certainty and  accuracy. 
• Monitored all programs are done according to what was planned, if not, to something that will have great results. 

• Provided various kinds of administrative assistance to the school. 
• Answered phones, responded to emails, printing of documents, sending and processing  invoices and scheduling meetings. Worked on multiple projects or tasks at once. 
• Assisted the lead teacher in handling a preschool class

• Creates a lasting relationship with the customers. Ensures that they are satisfied with our services.
• Provides great customer service among our clients all over the world.  
• Develops negotiating strategies, examining risks and potentials.
• Processes customers' requests - balance transfer, card replacement, adding supplementary cards, process over-the-phone payments, merchant verification

• Handled a gas and electricity provider in Australia. We monitor the materials and the availability of the resources. Sends people to our customers' address to have gas pipes and electric meter installed.
• Was a part of the back office team where a system is being used to ensure that the customers’ queries and concerns were addressed in a timely manner.

• Handled a prepaid debit card provider in the US who catered to clients from different US establishments. 
• Was initially part of the Activations team (activates newly-registered card). Was upskilled for the Customer Service Department that involved proper coordination to the internal management team. Answers customers' queries and process requests like payment, Balance Transfer, card replacement, etc.
• Was promoted to the Lost and Stolen Team that handles compromised cards. Also been to Disputes and Escalations Department where we were well-trained to provide solution to the most complicated issues whether by the client or by the operations.

• Assisting and coordinating with theRelationship Manager
• Supporting administrative tasks
• Conducting marketing research
• Responding to email and phone calls

• Manage workflow
• Training new hires
• Managing team schedules
• Reporting to Manager and client
• Evaluating weekly and monthly performance and providing feedback
• Helping employees' issues and disputes

• Respond to email and phone calls
• Manage contact list
• Prepare customer spreadsheets and keep online records
• Perform market research
• Address clients' administrative queries
• Maintain clients website

• Create social media content for a range of different clients and industries
• Create advertisements 
• Design collateral for blogs, eBooks, marketing materials and other on and offline resources and content 
• Brand identity ideation and development – including logos & variations, color and font profiles, style guides, web design, social media templates, email signature, letterheads, business cards and company documents 
• Design visual marketing and communication content for external and internal stakeholders
• Creation of presentations

• Conceptualize and design monthly magazine publication.
• Art Direct for photo shoots.

• Conceptualize ideas and designs for clients’ needs such as Annual Reports, Corporate and Marketing Collateral and Coffee Table Books.
• Art Direct for photo shoots.

• Conceptualize ideas and designs for clients’ needs such as Corporate Branding and Re-branding, Annual Reports, Corporate and Marketing Collateral, and Web Design.
• Art Direct for photo shoots.

• Designs print ads for Newspapers based in Canada, US and Australia

• Designs event and marketing materials for one of the biggest banking company

• Designs web banners and social media banners for clients in Australia.

• Designs web banners and edits photos for Catch of the Day Australia

• Bookkeeping
• Preparation of financial statements
• Set up the organization details and financial settings in Xero.

• Sets up the organization details and financial settings in Xero.
• Sets up the chart of accounts.
• Sets up bank account feeds.
• Prepares invoices and bills.
• Issues invoices to customers.
• Sets up and prepares payroll.
• Reconciles bank balance with book balance.
• Prepares and submits financial statements (quarterly and annual) to the Parent Company
• Files income tax returns (monthly, quarterly and annual) and alpha list electronically to Bureau of Internal Revenue.

• Conducted Baseline Assessment of Internal Control System, management and compliance audit of the DOE to determine compliance with laws, regulations, managerial policies, accountability measures, ethical standards, and contractual obligations
• Submits audit report on the findings and recommendations

• Conducted Baseline Assessment of Internal Control System, management and compliance audit of the DOE to determine compliance with laws, regulations, managerial policies, accountability measures, ethical standards, and contractual obligations ·Submitted audit report on the findings and recommendations
• Submitted audit report on the findings and recommendations

• Prepared purchase order, routed for the signature of the end-user, and approving officer
• Monitored the implementation of the provisions of the contract as well as payments of goods or services
• Took notes during staff meetings and pre-bid conference

• Supervised budgeting, accounting, cashiering, and investment functions of the Company
• Checked the daily collection for deposit to the bank
• Reviewed and approved disbursement vouchers
• Reviewed and approved Income Tax Returns for filing to the BIR.
• Reviewed prepared checks for the signing of the authorized signatories
• Prepared annual projected Financial Statements based on the proposed budget.
• Reviewed and certified actual financial statements (Statement of Financial Position, Income Statement, Cash Flow Statement, and Statement of Changes in Equity)
• Reviewed the Notes to the Financial Statements.
• Prepared variance analysis.
• Interpreted accounting data and analyze reports
• Presented every month to the Board the financial performance of the Company.

• Prepared the annual budget, projected and annual financial statements
• Prepared the payroll and pay slips of the employees.
• Handled the issuance of the Statement of Accounts to clients and its collection
• Entered the journal entries into the accounting system.
• Prepared the supporting schedules of the Balance Sheet.

• Assisted the Division Chief in the supervision of collection, disbursement and fund management functions of the Treasury Division
• Checked the monthly reports of Collections and Disbursements.
• Handled the budgetary estimates of the Division
• Signed checks in the absence of the Division Chief

• Reviewed the accounting documents and other statements that are for the signature of the Chief Accountant
• Prepared and submitted the Trial Balance of the agency for the signature of the Chief Accountant
• Reviewed the supporting schedules to the Trial Balance prepared by the bookkeeper.
• Prepared the bank reconciliation statements.

• Verified disbursement vouchers with particular emphasis on compliance with governmental requirements on cash disbursements
• Prepared treasury reconciliation statements
• Recorded and maintained the books of account of the Department
• Handled actions required on voucher suspensions and disallowances by the external auditor a s may be required

• Check emails and respond to tenants’ inquiries
• Update Airtable every now and then
• Check online application in Inspect Real Estate
• Call Rental and Employment References through Zoiper
• Call Prospect and request for documents needed to proceed with application -Create New Tenancy in Property Tree
• Draft Lodge New Bond for New Tenancy through Bonds online
• Send Welcome Letter
• Upload Application Form and IDs in Property Tree
• Draft lease for New Tenancy document integrated REIWA Property Tree -Upload signed New Tenancy Lease in Property Tree
• Upload signed Lease and update lease start and end date through Property Tree -Draft lease renewal document integrated REIWA Property Tree
• Draft rent increase Form 10 integrated REIWA Property Tree
• Draft Bond Variation online
• Process Invoicing tenants through Property Tree
• Update Rent increase date in Property Tree
• Draft inspection report through Inspection Express
• Generate CMA (Comparative Market Analysis) Report through RP Data Core Logic -Extract and generate Lease Expiry through Property Tree to Airtable
• Extract and generate Rent Review Expiry through Property Tree to Airtable
• Extract and generate Arrears through Property Tree to Airtable
• Gather information in realestate.com.au for Suburb stock, Surrounding Suburb Stock and Median Rent -Email tenant of their intention before lease expires
• Inform and communicates with Property Managers through MS Teams or through Outlook
• Update cloud-base (Fresh Cloud) spreadsheet of Property Managers Lease Renewal Fees
• Advise and remind Property Managers if lease has not been returned by the Tenant
• Attend morning meetings everyday with Property Managers
• Attend weekly Property Manager's Meeting

• Assist customers in porting of numbers
• Assist customers in troubleshooting their phones

• Receive inbound calls from customer and assist them by troubleshooting their internet modem
• Provide an option and walk through with the step by step troubleshooting
• Schedule maintenance and Technician visit to customer's location
• Make sure that KPI's are met and exceed the expectation

• Receive incoming chats worldwide
• Assist customer with their Anti-virus issue
• Basic troubleshooting by remote access to customers computer
• Uninstalling and reinstalling Norton Anti-Virus
• Removing of virus mannually through remote access

• Receive inbound calls from customer and assist them with activating their Netspend card
• Provide exceptional customer service
• Provide accurate information of transactions made and breakdown

• Team Huddle and discuss what should be prioritized.
• Check email if rental Prospects sent their application form
• Review the form if there are missing field that the Prospect missed
• Call Landlord, co-worker, supervisor or manager as their reference number for background checking
• Review and send contracts via Email
• Contact Prospect that the application was approved, sign the contract and ask if when to move in 
• Email and text to existing tenants reminding them to pay their monthly rental
• Email tenants of their eviction letter from court
• Contact repair man and schedule for repair

• In charge of daily operation
• Interviewing of applicants
• Training of New Hires ( Account Specific )
• Reporting and discussing bonus Grid to the CEO
• Interviewing, Training and assigning of Doctors task for DME prescription
• Ensuring that agents met the expected Sales Quota for the day 

• Coaching and feedback to 15 agents
• Upload and serve sanctions during coaching session
• Extract and filter Team Break and Shifting Schedule to G-sheet
• Collate pay disputes for the whole site
• Huddle and update team standing
• Tracks all system issues reported by the agent
• Other Admin Tasks assigned by Operations Supervisor

• Identifies prospects by reading telephone directories, newspapers, and other prepared listings. 
• Calls prospective customers by operating telephone equipment and other telecommunications technologies. 
• Influences customers to open new credit cards by following a prepared sales talk to describe credit card features, rates, and promotions. 
• Respond to questions.

• Attract potential customers by answering product and service questions.
• Solve customer problems by clarifying customer complaints.
• Electing and explaining the best solution to solve problem. 
• Expedite correction or adjustment. 

• Perform remote clerical tasks and traditional telemarketing.
• Use computer for various applications, such as database management and word processing.
• Take and initiate phone calls.

• Manage calendars, schedule meetings and appointments.
• Data entry
• Take and initiate phone calls.

• Handle customer inquiries, complaints, and account questions.
• Process credit card payments and funds transfer requests.
• Dispute unauthorized transactions and create real time alert for compromised accounts.
• Handles online banking and interprets account memos, red alerts, court orders and levies.
• Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

Project Name: GC Inventory System

The GC Inventory System is a computerized application intended for the use of the finance department. In this system, end users could make a denomination profile for a specific series of checks and later be approved by the finance head. Other features of the system were printing of gift checks and inventory profile of the gift checks.

Team Size: 2

Role and Responsibilities

• Participate in the system design of the application.
• Perform code modification and database design as required meeting the change requests from the end users.
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests.
• Generate estimates for project enhancement proposals and change request made by the client.
• Supported the deployment of the system to the production servers.

Technologies Used

• MS Visual Basic 6.0
• MS Access
• MS SQL Server 2000
• Crystal Report

Project Name: Cash Invoice

The Charge Invoice project is a computerized application where users from the finance department are able to record every transaction of the dealers from different branches as well as their payments.

Team Size: 1

Role and Responsibilities

• Perform analysis, code modification and database design as required meeting the change requests from the end users.
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests.
• Generate estimates for project enhancement proposals and change request made by the client.
• Supported the deployment of the system to the production servers.

Technologies Used

• MS Visual Basic 6.0
• MS Access
• MS SQL Server 2000
• Crystal Report

Project Name: Microfinance Loans (Group and Individual)

Microfinance Loans is a banking system intended for rural banks that provides financial services (often collateral-free loans to individuals to establish or expand small businesses) to low-income clients, including consumers and the self-employed, who traditionally lack access to banking and related services. Notable features of the system were the loan Amortization Schedule where it generates a particular schedule of payment depending on the mode of payment (weekly, semi-monthly, monthly etc), the Batch Posting of Payment where the assigned end user is able to post the payment of a particular group per batch instead of the usual payment of per individual and the financial calculator intended for the inquiry of the clients if they intend to apply for a loan.

Team Size: 3

Role and Responsibilities

• Participate in the development of a converter system to gather previous data and use it to the existing system using MS Visual Studio 2005 (VB)
• Perform analysis, code modification and database design as required meeting the change requests from the end users.
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests
• Execute onsite system testing, defect logging, fixes monitoring and verification.
• Development support for the application, especially for Database related issues.

Technologies Used

• MS Visual Basic 6.0
• MS Visual Studio 2005 (VB)
• MS SQL Server 2005
• Crystal Report

Project Name: SME Loans

SME (Small and Medium-sized Enterprise) Loans is a banking system intended for rural banks that provides financial services to companies that are larger than the small office/home office (SOHO), but not huge. The system covers the loan process of the banks as per based on the policies they implement; from the loan application to the loan approval, loan release as well as loan payment. The SME Loans System has the same features as that of the microfinance system but has a lesser scope since it concentrates more on small/medium scale businesses.

Team Size: 2

Role and Responsibilities

• Perform analysis, code modification and database design as required meeting the change requests from the end users.
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests.
• Execute onsite system testing, defect logging, fixes monitoring and verification.
• Development support for the application, especially for Database related issues.

Technologies Used

• MS Visual Basic 6.0
• MS SQL Server 2005
• Crystal Report

Project Name: Reports and SQL Scripts for SAP B1

Provides reporting services/utility, SQL stored procedures and report utility as per request or required by the client for the SAP B1.

Team Size: 1

Role and Responsibilities

• Make SQL stored procedures for the generation of reports per client.
• Work on the reports needed by the system using Crystal Report
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests
• Development support for the application, especially for Database related issues.

Technologies Used

• MS Visual Basic 6.0
• MS Visual Studio 2005 (VB.net)
• SQL Server 2005
• Crystal Report

Project Name: Exelon AO1

Team Size: 34

Role and Responsibilities

• Work on support for the application, especially for web part related issues.
• Execute system testing, defect logging, fixes monitoring and verification.
• Perform analysis and code modification for the ComEd website as required
• meeting the change requests from the end users
• Perform documentation pertaining to the technical design of the application.

Technologies Used

• MS Visual Studio 2008 (ASP.Net and C#)
• MOSS 2007
• MS SQL Server 2005
• HTML/CSS
• JQuery

Project Name: AVA Collaboration CoE

Team Size: 8

Role and Responsibilities

• Perform analysis and code modification of the BootCamp Online website as required meeting the change requests from the end users
• Execute system testing, defect logging, fixes monitoring and verification.
• Technical support for the site, especially for Database related issues.
• Research new topics and document these topics as laboratory work which will be used in the upcoming bootcamp.

Technologies Used

• MS Visual Studio 2010 (ASP.Net and C#)
• SharePoint 2010
• MS SQL Server 2008

Project Name: CIO – RTP

Team Size: 4

Role and Responsibilities (as Technology Architect)

• Perform an impact analysis in terms of decommissioning a non-Accenture compliant server and improve the process of generating weekly and monthly reports.
• Create and update documents pertaining to configuration and business processes which are used by both the end-users and even the client themselves.
• Monitor on-going process, investigates and conducts troubleshooting once an issue arise.
• Install the following site, components and third party tools for the purpose of creating an environment readily available for other department/s to use
  • Install BEA WebLogic
  • Install Ariba Buyer (v9)
  • Configure and Update IE
  • Install Java
  • Install and configure SP jar
  • Configure MS SQL Server 2005
  • Configure IIS Manager
  • Install SOAP UI and execute scripts for SOAP UI
  • Configures the accessibility of the environment per department.
• Technical support for the application, especially for database related issues.
• Configures and troubleshoots an environment once processes encountered an issue or whenever the end users raised a concern

Technologies Used

• Ariba Buyer
• BEA WebLogic
• MS SQL Server 2005/08
• MS Visual Studio 2005
• MS Windows Server 2008 R2

• Generate estimates for project enhancement proposals and change request made by the client.
• Met with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests.
• Generally performed all the SDLC aspects (analysis, design, build/code development, testing and maintenance) of the proposed system.
• Designed the architecture per layer for better code organization and modular changes.
• Made SQL stored procedures for the generation of reports per client

Technologies Used

• MS Visual Studio 2010 (C#)
• MS Excel 2007 (report)
• SQL Server 2008

• Monitor the progress of the SQL Server jobs
• Check if the SQL Server jobs performed all the steps on schedule
• Provide technical support by debugging SSIS file that have errors.

Technologies Used

• SQL Server 2005
• Microsoft Visual Studio 2005
• Windows Server 2003

•  Generate estimates for project development and change request made by the client.
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests.
•   Design and develop the architecture per layer for better code organization and modular changes.

• Provide development support by debugging web parts and report files that have errors or presented wrong data
• Check if the work flow in the site collection is running without any errors
• Perform coding and analysis by developing web parts used for the SSA SharePoint site
• Provide assistance in migration of users from one site collection to other via Power Shell script
• Meet with application end users to discuss change impact, delivery schedules, and obtain clarification for change requests. 

• Analyze and review business requirements.
• Breakdown each task into subtask, and provide estimates during sprint planning
• Perform analysis, coding and testing based on the designated tasks that will be delivered at the end of the sprint.
• Perform end-product demonstration to business users and stakeholders.
• Document process improvements that can be used as reference for any new comers in the team

• I worked as a Researcher.
• I researched or helped him to find info or something that he wants to me check.

• I worked as Executive Assistant of our CEO/Director. She gave tasks to do, helping her to book a flight, also as a Recruiter to background check candidates, and do some research as well as Daily reports/ Tasks.

• I worked as Executive Assistant of President of the company. He gave tasks to do, helping her to book a flight, computed and encode his business and personal expenses, processed his taxes, scheduled his DMV, and do some research as well as Daily reports/Tasks.
• Tools used: DMV, H&R block, Login.gov, Whatsapp, TTP (Trusted Traveler Programs)/Global Entry, SAP Concur, and ADP.

• I also worked as a Customer Experience representative/ Email support/Chat support in an E-commerce company.
• Tools used: Shopify, Shipstation, Richpanel, Hubstaff, Slack, ticket tracker, ASANA, Reamaze, Zendesk, Gorgias, Slack, USPS, and Social Media.

• I worked as Executive Assistant of Senior Sales Manager of a Marketing company. He gave tasks to do, helping him to book a flight, computed and encode his business and personal expenses, Quotation/ quote prices, Email/ Sent Campaigns to Clients thru Mailchimp
• The tools that I used were ERPR2, PDFESCAPE, PDF creator, Slack, Google suites and Time doctor.

• As a Virtual Assistant, I assisted with admin tasks
• Gave me task to do and checked the email for prospect clients, posted on some announcements in slack and FB group page
• Do research regarding podcast and speaking/conference/events and contacted or emailed client.
• Tools used: Slack, Gmail, Google sheet, Trello, Linkedin, Kajabi, Canva, and FB.

Initally started working as a Personal Assistant to the CEO prior being promoted to managing/supervising the Dispatch Team.

Responsibilities include:

• Email Management - responding to emails on behalf of client
• Calendar Management - reminding client of their daily meetings and schedules; create schedules for the Dispatch Team to follow
• Travel Management - schedule flights, books hotel accommodations or reservations for clients
• Phone Handling - doing outbound call to follow up on reservations
• Internet Research of drop-off information (Zip codes and streets) and patient's information
• Database management - updating ambulance and patient schedules and ambulance information on client's main system
• Technical Support - provide assistance to Dispatch Team by providing basic troubleshooting steps if their ipads are experiencing technical issues
• Send daily reports

• I worked as Level2 Technical Support Representative for POTS line.
• I Troubleshoot the POTS line of the customer by dispatching technicians and thru our Switch.

• I worked as Project Manager for the Return equipment in a  telephone company.
• I emailed and called the customer with disconnected telephone lines and ask to return the equipment such as telephones and routers.
• I send a dispatch if the customer couldn’t take off the router or send them a FEDEX label for them to shipped the equipment.

• I worked as Technical Support Representative Level 1.
• I’m assisting customers who has a dsl problem and some basic computer problems.

• I worked as Technical Support Representative Level 1.
• I’m assisting customers who has a dsl problem and some basic computer problems.

• Prepare quantification for gross quantity of owner supplied materials for the project.
• Reconciliation of quantity of material for purchase and delivery, with external quantity surveyor of the project.
• Evaluates billing of sub-contractors based on actual accomplishment
• Liaise with the Consultant Quantity Surveyor on contractual matters, progress claims and respective cost claims like VO.
• Prepare material take off and bill of quantity.

• Managing, monitoring and interpreting the contract design documents supplie
• Checking plans, drawings and quantities for accuracy of calculations.
• Ensures that all materials used and works performed are as per specifications.
• Overseeing quality control and health and safety matters on site.
• Day-to-day management of the site, including supervising and monitoring the site labor force and the work of any subcontractors.

• Analyze all suppliers in order to select the most suitable suppliers who are able to deliver high quality products at competitive pricing. 
• Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company. 
• Create monthly performance reviews and reports focusing on overall sourcing requirements.
• Coordinate with vendor on continuous quality improvement.

• Prepare quantification for gross quantity of owner-supplied materials for the project.
• Reconciliation of quantity of material for purchase and delivery, with external quantity surveyor of the project.
• Evaluates billing of sub-contractors based on actual accomplishment
• Liaise with the Consultant Quantity Surveyor on contractual matters, progress claims and respective cost claims like VO.
• Prepare material take-off and bill of quantity.

• Reviewing construction plans and specifications to determine the type and amount of insulation material needed for the project.
• Calculating the amount of insulation material needed for the project, taking into account factors such as the size of the building, the type of insulation material being used, and any special installation requirements.
• Review, verify and complete JSA for the completed projects.

• Pre-Award Management and Post award management of contracts.
• Conduct Contract review and prepare necessary departures for negotiation.
• Amend Construction contracts as what has been agreed upon during the negotiation part
• Prepare necessary Notices and letters (Notice of Delay, Variation etc.) as per the Contract requirement.
• Manage disputes and dispute resolution
• Preparation of various claims
• Preparation of Adjudication application and response. 

• Liaise with parties involved in the construction contract by addressing, monitoring and risk controlling ensuring the contract is executed from design, tendering, construction, and final stage.
• Review plans, specifications and contracts to ensure the correct equipment, material and subcontractor services are ordered and/or purchased
• Prepare monthly project reports and make presentations at meetings
• Support negotiations of claims, manage contractual changes, and resolve disputes or conflict resolution with Contractors
• Assess and prepare claims from suppliers • Ensure project members use the contract correctly
• Provide process recommendations to develop, improve contracts and management
• Determine or negotiate contract terms and conditions, award supplier contracts or recommend contract awards
• Manage paperwork related to contracts
• Establish delivery schedules, monitor progress, and contact clients and suppliers to resolve problems
• Work with project managers, architects, engineers, owners, and others to make sure project goals are met.

• Assisted customers via phone calls, emails, and chats.
• Managed the tracking of returns and deliveries for parcels from local stores.
• Took on the role of escalation support and process trainer.

• Served as dispatch support for the Amazon home delivery project in 2020.
• Supported account managers in the onboarding process for new partner stores, including sending contracts, creating profiles in Airtable, and conducting phone call training.
• Contributed to the loss prevention team by identifying and resolving missing parcels in store

• Assisted customers in troubleshooting home phone, internet, and television (FIOS) issues.
• Initiated technician dispatches to the area if problems could not be resolved over the phone.
• Coordinated with the network office for outage diagnosis. Sales

• Guided customers in selecting the right laptop for their needs and processed online orders.
• Addressed customer inquiries regarding order status, returns, and exchanges.
• Creating quotations for sales inquiries and business orders

• Guided customers in selecting the right laptop for their needs and processed online orders.
• Addressed customer inquiries regarding order status, returns, and exchanges.
• Creating quotations for sales inquiries and business orders

• Helped customers understand their bills through phone calls.
• Assisted customers in the activation of their phones.
• Created new additional accounts for customers.

• Proof reads articles that will be published for e-commerce websites.
• Create Contents for specific topics as per client request

• Assisted in sourcing client leads, including venues, concert tour hosts, coordinators, and public relations professionals to expand business opportunities.
• Developed and maintained relationships with key industry contacts to facilitate successful partnerships and event planning.
• Collaborated on upcoming projects and video shoots, helping to organize creative ideas and document key details to ensure seamless execution.
• Provided logistical support to streamline project planning and enhance efficiency.