DISCLAIMER: All views and opinions expressed in this article are those of the author and do not necessarily reflect the views and policies of Remote Staff. Readers are also advised to carry out their own research on the following matters prior to making any decisions pertaining to the same.
I’ll be honest. This was one of the toughest articles for me to write. Apart from the fact that it’s heavy on the research, my personal experiences processing government-mandated benefits for staff that I’ve handled in the past haven’t been very pleasant.
That said, I will try my best to be as objective as possible from here on out.
The subject of social safety nets is always tricky. Also, strong and robust social safety nets are typically indicative of a developed country. Thus, the opposite is also true for developing countries, which often struggle with proper implementation due to factors like corruption and red tape.
Prior to writing this article, I had a conversation with my boss and a colleague. The former is based in Australia while the latter spent a few years studying there, and their experiences blew my mind. One mentioned that she received a sizable amount of cash in her bank account after giving birth to her first child. The other recalled how he had Aborigine roommates who received a regular and livable subsidy from the government.
And apparently, neither of those things are particularly extraordinary. In fact, they’re routine occurrences Down Under.
As you can imagine, it’s quite a different story in the Philippines. Here, we have three primary programs that serve as social safety nets. Let’s take a quick look.
SSS: Social Security System Fund
Just about every Filipino that works in the private sector contributes to this fund for their retirement benefits. Government workers, on the other hand, are covered by the Government Service Insurance System or GSIS.
This government-mandated insurance program derives its funds from two sources. One is member contributions, which covers all private sector employees. The other is from investments. Leftover funds (those that aren’t required for benefit disbursements) go to a Reserve Fund. This is supposed to cover future liabilities for SSS benefit payments.
Monthly contributions are based on compensation. Currently, the SSS contribution rate is 11% of the monthly salary credit not exceeding Php16,000. This is further split between the employee and employer at 3.63% and 7.37%, respectively. It’s the same for self-employed members who remit voluntary contributions, except that they cover the entire 11%
Meanwhile, non-working spouses base their contributions on 50% of their working spouse’s salary. However, the resulting amount should not be lower than Php1,000.
The SSS uses three formulas to calculate a retiree’s monthly pension, with the latter entitled to the highest value from any of the three computations. However, members can only avail of lifetime pension support if they have contributed regularly for at least 120 months or ten (10) years. Otherwise, they can only claim a lump sum amount equivalent to their total contributions, as well as some interest.
SSS members can also avail of other benefits like loans and maternity or miscarriage payments. As with pensions, these are computed based on their declared monthly salaries and existing contributions.
Philhealth: National Health Insurance Program
Established in 1995, the National Health Insurance Program or Philhealth is meant to provide Filipinos with quality and affordable health insurance coverage. Its system of funds includes supplementary health insurance packages alongside the basic minimum packages.
As with SSS, employers in the private sector are mandated to provide Philhealth benefits for their employees. Usually, the monthly contributions are equally split between the employers and employees.
Self-employed workers, in contrast, provide voluntary contributions.
Philhealth members may also declare qualifying relatives as their dependents. These include legitimate non-working spouses, children below the age of 21, and parents who are 60 and older.
Some of the primary benefits include treatment coverage at accredited health care institutions. Generally, this comprises the attending physician’s professional fees, hospital charges, consultations, and certain diagnostic exams. Some outpatient procedures as well as radiotherapy, hemodialysis, and blood transfusions may also fall under Philhealth benefits, depending on where the patient avails of them.
Maternity benefits also apply to regular contributors, but there are certain limitations. Expectant mothers who’ve had a history of miscarriages or stillbirths, for instance, might have trouble claiming these benefits.
Lastly, Philhealth’s primary care benefits can sometimes cover medications for certain infections like UTI.
PAG-IBIG Fund: Home Development Mutual Fund
If SSS covers contributions for retirement and Philhealth does the same for healthcare, then PAG-IBIG is all about affordable housing.
The Home Development Mutual Fund (HDMF) or PAG-IBIG is a government-owned and controlled corporation under the Housing and Urban Development Coordinating Council. Primarily, this fund enables its members to take out affordable loans for purchasing residential properties.
However, members may only avail of these loans for houses, condominiums, or townhouses that don’t exceed 1,000 square meters. On the other hand, members can use a PAG-IBIG loan to refinance their current house or to help pay for necessary renovations.
As of this writing, members can obtain maximum financing of Php6,000,000 with up to 30 years for repayment. The actual loan granted would also depend on the member’s need, capacity to pay, and the loan-to-appraisal value ratio.
If you are employed by a business in the private sector, your employer is required by law to cover half of your PAG-IBIG contributions. Like SSS and Philhealth contributions, this is automatically deducted from your monthly salary. Self-employed workers like freelancers can make voluntary contributions, but they have to cover the entire amount themselves.
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All-inclusive Rate: USD $6.68/hr
Arian
Candidate ID: 426740
ADVANCED
- Graphic Design, Illustration, Branding, Layout Design...
INTERMEDIATE
- Animation, Video Editing, WordPress...
Median Rate
$6.68
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.05 per hour or $USD 697.33 per month
Full Time: $USD 6.68 per hour or $USD 1157.45 per month
Remote Staff Recruiter Comments
- She worked as a Graphic Designer.
- She designs and oversees all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
- She designs complex graphics and animation, using independent judgement, creativity and computer equipment.
- She participates in design and production of multimedia campaigns, handling budgeting and scheduling, assisting with such responsibilities as digital production administration.
- She is proficient in using:
- Adobe Photoshop
- Illustrator
- After effects
- Word press
- Premiere Pro
- Lightroom
- Available to start ASAP.
Employment History
Visual Effect Artist
Industry:
Entertainment / Media
Employment Period:
September 2016 to December 2017 (15 Months)
Duties and Responsibilities:
- Conceptualize, and create cutting-edge special effects, including particle effects, dynamic simulations.
- Create, manage and optimize VFX assets.
- Collaborate with other animators to iterate, polish and deliver projects.
- Optimize VFX effects to fit design and technical constraints.
Graphic Designer
Industry:
Manufacturing / Production
Employment Period:
January 2018 to September 2019 (20 Months)
Duties and Responsibilities:
- Creating content, including text posts, video and images for use on social media.
- Promoting products, services and content over social media, in a way that is consistent with an organization's brand and social media strategy.
- Keeping track of data and analyzing the performance of social media campaigns.
Intern Web Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
November 2019 to February 2020 (3 Months)
Duties and Responsibilities:
- Writing code, updating websites, designing layouts, editing website content, and making adjustments based on client feedback.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2022 to December 2025 (39 Months)
Duties and Responsibilities:
- We provide a wide range of digital graphic service to our clients and consolidate their design needs.
- We deliver high quality of designs in order to meet their expectations of work.
- This includes working on Google Display Ads, Packaging, Photo Manipulation & Clean up, Print works, Mockups, Book Covers, Shirt Designs and others.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2020 to September 2022 (30 Months)
Duties and Responsibilities:
- Providing different graphic layouts for my clients such as emailers, brochures, product design, illustrations, banners, prints, logos and branding profile.
- Basically I am helping their start up businesses to provide social media graphics for their marketing strategy.
Visual Effects Compositor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2017 to December 2017 (7 Months)
Duties and Responsibilities:
- Organize and string together raw footage into a continuous whole according to scripts or to the instructions of directors and producers
- Review assembled or edited films on screens on monitors to determine if corrections are necessary
- Program computerized graphic effects.
- Study scripts to become familiar with production concepts and requirements.
Digital Marketing Admin / Graphic Designer & Video editor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2018 to August 2018 (6 Months)
Duties and Responsibilities:
- Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
- Design complex graphics and animation, using independent judgement, creativity and computer equipment.
- Participate in design and production of multimedia campaigns, handling budgeting and scheduling, assisting with such responsibilities as digital production administration
Customer Service Admin
Industry:
Oil / Gas / Petroleum
Employment Period:
August 2018 to March 2019 (7 Months)
Duties and Responsibilities:
- Confer with customers by telephone or in person to provide information about the training services, and courses offered, take or enter registrations , cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as action taken.
- Check to ensure that appropriate changes were made to resolve customer’s problems
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Site Administrator
Industry:
Transportation / Logistics
Employment Period:
March 2019 to September 2019 (5 Months)
Duties and Responsibilities:
- Provides administrative support to ensure efficient operation of the office.
- Answers phone calls, schedules meetings and supports visitors.
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Completes operational requirements by scheduling and assigning administrative projects and expediting work results, sending daily reports of activities in field operation.
- Exhibits polite and professional communication via phone, e-mail, and mail.
- Supports the team by performing tasks related to organization and strong communication.
- Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Maintaining folders on servers
- Recording meeting minutes
- Liaising with teams and units
- Tracking petty cash
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
October 2019 to January 2020 (3 Months)
Duties and Responsibilities:
- Gathering and studying the necessary materials and information.
- Planning concepts and designing rough layouts and concept art.
- Collaborating with the rest of the Praxxys Team to conceptualize the latest and greatest content for social
- Constantly staying up to date with social trends and best practices to ensure our output is consistently excellent.
- Pre-production, production, and post-production of client video and audio assets
- Design graphical assets and / or manipulate existing client assets
Graphic Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
February 2020 to June 2021 (15 Months)
Duties and Responsibilities:
- Prepare and schedule files for production
- Prepare and optimize cut files to improve cutting and finishing efficiency e.g., adding strip lines so jobs are easier to strip
- Analyze and resolve box structural / design issues
- Troubleshoot and resolve file issues
- Liaise with customer service teams
- Analyze and improve workflow
- Build die templates and maintain library
- Investigate reprints and recommend changes to prevent file errors from reoccurring
- Proactive complete any other duties that may be assigned
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Multimedia Arts
Graduation Date:
April 3, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Graphic Design, Illustration, Branding, Layout Design, Web Design, Photo Editing, Adobe Photoshop,
INTERMEDIATE ★★
- AnimationVideo EditingWordPress
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Macbook Air
- Processor: i5
- Operating System: MacOS X
All-inclusive Rate: USD $6.97/hr
Madonna
Candidate ID: 426094
ADVANCED
- Computer Literacy, Communication Skills, Customer Service, Collections...
INTERMEDIATE
- Zendesk, Salesforce.com, Shopify, Product Listing...
Median Rate
$6.97
$7.41
if $1 = PHP52
$8.50
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.97 per hour or $USD 604.14 per month
Full Time: $USD 6.97 per hour or $USD 1208.28 per month
Remote Staff Recruiter Comments
- Madonna Laureen has worked for more than 10 years within various BPO industries.
- Since 2012, she has been in customer service and provided support via email, chat, and calls.
- She handled collections, banking, food delivery, and Telco accounts.
- Furthermore, she has honed her skills in email management, collections, order processing, payment arrangements, fraud transactions, and appointment setting.
- She recently worked as a Sales Support with an AU client in Remote Staff where was exposed to e-commerce. She was involved with customer service and administrative tasks such as data entry/product listing.
- Well-versed with software tools such as:
- CRM
- MS word
- MS Excel
- Outlook
- Zendesk
- Salesforce
- Shopify
- She is available to start immediately.
https://www.predictiveindex.com/reference-profile/guardian/
Strongest Behaviors:
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary:
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Madonna is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. She will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Sales Support
Industry:
Retail / Merchandise
Employment Period:
February 2022 to March 2023 (12 Months)
Duties and Responsibilities:
- Add and update product listings
- Find or write a description and specifications in table format (using basic HTML tags)
- Add specific product configurations and stock lines (where applicable).
- Find and upload high quality product photos with appropriate captions relevant PDF documents such as product data sheets, user manuals and accessory lists. Each uploaded PDF document should be named appropriately based on the type of document and the associated product.
- Find and link to any appropriate YouTube videos relating to the product.
- Create links to related products such as accessories or consumables.
General Care Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2012 to September 2012 (3 Months)
Duties and Responsibilities:
- Kept customers updated on order status, deliveries, account information, and order details when appropriate through Database.
- Maintained engaging conversations with customers to build relationships and upsell further products.
- Assisted customers with product-related questions, feedback, and complaints.
- Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
- Kept detailed records of customer interactions for future reference.
First Line Technical Support/CSR
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2013 to September 2013 (2 Months)
Duties and Responsibilities:
- Completed logs and job reports for service calls at end of shift to preserve accurate information.
- Communicated product and machine failure details to address and resolve root causes.
- Assisted customers with product-related questions, feedback and complaints.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Input customer information, call notes and personal data onto internal database.
Collections Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2013 to November 2017 (48 Months)
Duties and Responsibilities:
- Interview customers to identify the reasons for delinquency, source of income, and next pay date to build solutions for financial issues.
- Processed payments over the phone and set up recurring drafts.
- Collaborate with the team to address team goals and reach KPI’s.
- Input customer information, call notes, and personal data onto the internal database.
- Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
- Resolved direct debit issues and complaints promptly
- Offer payment solutions according to the hierarchy
Customer Service Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to July 2021 (5 Months)
Duties and Responsibilities:
- Ensures all customer orders were acknowledged and processed promptly.
- Verified logistics on order tracking to ensure products delivered adhered with customer SLAs.
- Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
- Knowledgeable of process updates, escalating critical issues and monitoring queries in line with best practices.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2004
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Computer Literacy, Communication Skills, Customer Service, Collections, Typing, Social Media, Phone Support, Email Handling, Chat Support, Negotiation,
INTERMEDIATE ★★
- ZendeskSalesforce.comShopifyProduct Listing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 29.61, Upload: 43.38
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Generic
- Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $8.63/hr
Krisna
Candidate ID: 426045
ADVANCED
- Social Media Management, Social Media Marketing, Facebook, Facebook Marketing...
INTERMEDIATE
- Appointment Setting, Lead Generation, Email Support, Chat Support...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.63 per hour or $USD 748.16 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Krisna has been working in BPO for 7 years now and has been freelancing for 4 years.
- She has been a social media marketer where she assisted client to manage their social media platforms for launching marketing campaigns and brand awareness.
- She also has an experience with content writing and hashtag banking with basic incorporation of SEO practices
- She has worked with a health and wellness coach client from AU and Canada
- She also do social media analytics to track the progress of their paid and organic posting
- She's knowledgeable in the following social media platforms:
- IG
- Facebook Business Manager
- Canva
- Filmora
- HubSpot
- Zoho 1
- Monday.com
- Zendesk
- Salesforce
- WordPress
- She is responsible for the creation, generation, and scaling of the different social media campaigns she has launched.
- She is ready to start immediately.
https://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Krisna is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
- A pleasant and extraverted person, Krisna Valerie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Krisna Valerie gets along easily with a wide variety of people.
Employment History
Sales Admin Assistant All Residential Real Estate AU
Industry:
Property / Real Estate
Employment Period:
January 2021 to January 2022 (12 Months)
Duties and Responsibilities:
- Assisted the Project Manager in creating and managing documents for For Sale, leased and rental properties.
Project Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2020 to January 2021 (5 Months)
Duties and Responsibilities:
- Assisted all the managers to plan, initiate and execute all projects for our clients.
- Handled Facebook ads, content writing and creating of landing pages.
CSR / Lead Generator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2015 to May 2015 (2 Months)
Duties and Responsibilities:
- Handled outbound calls for a solar panel installation company.
- Worked remotely and communicated with clients via Skype, Slack and HangOuts.
- Used Google Shared drives (mostly MS Excel files) to keep track of our leads and contacts.
Marketing Assistant
Industry:
Consulting (Business & Management)
Employment Period:
May 2003 to May 2006 (36 Months)
Duties and Responsibilities:
- Telemarketer / Helpdesk / Information Officer
- Marketing Agent
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2010 to March 2015 (60 Months)
Duties and Responsibilities:
- Handled inbound calls and email support for a web portal and online service provider account.
- We used Salesforce to keep track of our calls.
- Handle inbound calls and query for an American tax preparation customers.
- Handled Inbound calls for a telecommunication account.
Appointment Setter
Industry:
Property / Real Estate
Employment Period:
March 2018 to November 2018 (8 Months)
Duties and Responsibilities:
- Handled outbound calls for a real estate campaign.
- I do cold calling to prospect buyers/sellers.
Customer Support Hero
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2015 to October 2016 (13 Months)
Duties and Responsibilities:
- Provided email support for a review platform on an American multinational technology company
- I used Skype, Slack, Google HangOuts, and Facebook@work as a tool for communicating with clients.
- We used Zendesk and Salesforce to send out email to merchants and customers. We also used Zopim for live chat support.
Social Media Moderator
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2019 to August 2019 (7 Months)
Duties and Responsibilities:
- Handled inbox messages and comments on Facebook for a certain online store. Seasonal account.
Email Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2017 to February 2018 (13 Months)
Duties and Responsibilities:
- Provided email and chat support for drivers and riders for a ridesharing company.
- I used Zendesk and Bliss to provide email support.
- We use Slack to communicate with colleagues and supervisors.
Digital Marketing Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2020 to December 2020 (7 Months)
Duties and Responsibilities:
- Assisted the CEO to build, maintain and scale Facebook Ads for clients.
- Creation of funnels / landing pages (using Go High Level CRM and Click Funnels). Content writing and graphics / video editing using Canva.
Social Media Marketing Virtual Assistant (Freelance)
Industry:
Property / Real Estate
Employment Period:
August 2020 to May 2021 (9 Months)
Duties and Responsibilities:
- Assisted the client to manage their social media platforms for launching marketing campaigns and brand awareness.
Facebook Lead Ads Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2019 to April 2020 (7 Months)
Duties and Responsibilities:
- Assisted realtors and lenders in creating, managing and maintaining Facebook Lead Ads.
Project Manager (Freelance)
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2020 to May 2021 (9 Months)
Duties and Responsibilities:
- Assisted all the managers to plan, initiate and execute all projects for our clients.
- Handled Facebook ads, content writing and creating of landing pages.
Sales Support
Industry:
Employment Period:
October 2024 to Present
Duties and Responsibilities:
Education History
Field of Study:
Nursing
Major:
SASN / Practical Nursing Course
Graduation Date:
October 1, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Social Media Management, Social Media Marketing, Facebook, Facebook Marketing, Facebook Ads, Customer Service, Customer Support, Phone Support,
INTERMEDIATE ★★
- Appointment SettingLead GenerationEmail SupportChat Support
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $7.66/hr
Colley
Candidate ID: 425161
ADVANCED
- Cost Engineering, PlanSwift...
INTERMEDIATE
- AutoCAD 2010, Sketching...
Median Rate
$7.66
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.66 per hour or $USD 663.44 per month
Full Time: $USD 7.66 per hour or $USD 1326.89 per month
Remote Staff Recruiter Comments
- Van has been in the Engineering field for over 4 years where he had 5 years of experience as an Estimator. He has a degree in Mechanical Engineer and pursuing his Masters Degree in Engineering Management.
- He has an experience in estimating including HVAC projects He's also responsible for preparing BOQ, checking quantity and cost variations. He develop and implement requirements for Cost recording, reporting and analyzing standards, programs and reports.
- He has experience with workshop drawings and creates specific BOM for the project. He's adept at the following:
- AutoCAD - 2D
- Planswift
- He can start after 2 weeks notice and open for Full time position.
Strongest Behavior
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Colley Van is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
He has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
CHILLER PLANT OPERATOR
Industry:
Repair and Maintenance Services
Employment Period:
November 2016 to July 2018 (20 Months)
Duties and Responsibilities:
- Operate and monitor the Centrifugal Chillers, Cooling Towers and relevant pumps.
- Trouble shooting of operation of all systems
- Follow up the maintenance issues with help-desk and contractor.
- Make Routine Inspection of the equipment and ensure that equipment are working on.
- Responsible for developing the relationship with clients.
- Contribute Energy Saving programs and identify the area for energy saving.
- Responsible to maintain the VFD panel and DDC controllers.
- Repair of all AHU, chillers, VAV, ECU pumps and relevant control panels.
- Complete the planned preventive maintenance schedule and maintain the records.
- Replace the spares and maintain the records.
- Regular inspection of all meters and record consumption.
COST ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
December 2018 to July 2023 (54 Months)
Duties and Responsibilities:
- Prepare detailed cost estimate including bills of quantities of the detailed design of the Project
- Check quantity and cost for variations of the works and assist the Team Leader in certifying monthly statements of MPF works contracts
- Determine project scope, define requirements, works and meet deadlines and customer requirements.
- Follow the Estimating life‐ cycle in accordance with prescribed standards and procedures.
- Establish quote priorities based on evaluation and analysis of overall opportunities.
- Develop and implement requirements for cost recording, reporting, and analyzing standards, programs, and reports.
- Provide financial reporting, trending data. Perform data analysis and development.
- Develop and/or revise construction processes, procedures, work instructions
Education History
Field of Study:
Engineering (Mechanical)
Major:
Refrigeration and Air-conditioning
Graduation Date:
July 3, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Mechanical)
Major:
Mechanical Engineering
Graduation Date:
July 6, 2018
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Others)
Major:
Engineering Management
Graduation Date:
October 30, 2026
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Cost EngineeringPlanSwift
INTERMEDIATE ★★
- AutoCAD 2010Sketching
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17410023245
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: 7th Gen Intel® Core™ i5 processor
- Operating System: Windows 10
All-inclusive Rate: USD $9.61/hr
Denmark
Candidate ID: 425074
ADVANCED
- Engineering, Construction accounting, BlueBream, Quantity Surveying...
INTERMEDIATE
- Engineering, PlanSwift...
Median Rate
$9.61
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.61 per hour or $USD 832.88 per month
Remote Staff Recruiter Comments
- Denmark has been in the field for over 5 years
- Most of his responsibilities include:
- HVAC Estimator
- Call the general contractor for bidding
- Request for quotation . RFQ
- Quantity take offs, GRDs specifically on HVAC system
- Plumbing system
- Submission on AutoCAD drawings
- Reviewing the details of drawings
- He has an experience with the following:
- AutoCAD
- QuoteSoft
- PlanSwift
- BlueBeam
- He has experience in filtration, Plumbing, Hydraulics and estimation for swimming pools.
- He's good at communicating
- He can start by May 20, 2024
Predictive Index Behavioral Profile - Promoter
Strongest Behaviors:
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
- Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
- Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
Denmark is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to him to be liked and accepted, and he express himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
System Engineer
Industry:
Construction / Building / Engineering
Employment Period:
January 2019 to March 2020 (14 Months)
Duties and Responsibilities:
- Process Maintenance form reports
- Process Alterations reports for machine projects (input and output)
- Doing working standards on machine conditions reports
- Doing improvements on automation
- AutoCAD designer
- Cross-functional team leader
Safety and Maintenance Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
October 2019 to March 2020 (5 Months)
Duties and Responsibilities:
- Reports Daily checklist on facilities
- Implements Equipment Preventive Maintenance of various equipment and mechanical systems: Plumbing, HVAC, Electrical, and others.
- Monitor Chiller and cooling tower
- Trained to maintain good customer service
- Set to provide and manage manpower and inventory of both BOWLING AND ICE SKATING DEPARTMENT.
- Monitor dehumidifiers for Ice skating
- Scheduling of Equipment's maintenance
- Planning for Maintenance system or alterations
- Doing operations checklist and reports
Mechanical Estimator Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
February 2020 to November 2020 (9 Months)
Duties and Responsibilities:
- Contact General Contractor informing we're bidding their job invites.
- Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
- Contact owner or developer by email or phone.
- Download all necessary plans and spec book and take note of the bid due date and other important notes.
- Be detailed oriented on the spec book is a must.
- Supply HVAC materials/equipment like RTU, AC, SPLIT SYSTEM, GRDS, THERMOSTATS, SMOKE DETECTORS, and more.
- Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
- Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
- Coordinate engineering concerns
Construction Estimator
Industry:
Construction / Building / Engineering
Employment Period:
January 2021 to May 2024 (39 Months)
Duties and Responsibilities:
- Contact General Contractor informing we're bidding their job invites.
- Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
- Contact owner or developer by email or phone.
- Download all necessary plans and spec book and take note of the bid due date and other important notes.
- Be detailed oriented on the spec book is a must.
- Supply/Repair for steam valves, heat transfer, and process controls.
- Estimate Steam Valves, Heat exchangers, Condensate Pumps, Boilers &, etc.
- Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
- Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
- Coordinate engineering concerns
Education History
Field of Study:
Engineering (Mechanical)
Major:
Mechanical Engineering
Graduation Date:
March 10, 2018
Located In:
Philippines
License and Certification: :
Skills
ADVANCED ★★★
- Engineering, Construction accounting, BlueBream, Quantity Surveying, Material Cost Estimation,
INTERMEDIATE ★★
- EngineeringPlanSwift
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 20.81, Upload: 4.54
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customized
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $7.66/hr
Marisol
Candidate ID: 424261
ADVANCED
- Google Sheets, Cold Calling, Lead Generation, Skiptrace...
INTERMEDIATE
- Photo Editing, Social Media Management...
Median Rate
$7.66
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.26 per hour or $USD 629.56 per month
Full Time: $USD 7.66 per hour or $USD 1326.89 per month
Remote Staff Recruiter Comments
- Marisol has been working for 8 years in different local companies from Retail, Merchandise, Real Estate, and Digital Marketing industries. She handled different positions such as Buyer, Merchandising Assistant, Training Associate and Virtual Assistant. In 2020 she started her Freelancing job and worked with clients from Thailand, UK, and US. She supported the following tasks:
- Virtual Assistant
- Social Media management
- Lead generation
- Basic graphic design
- Administrative support
- Her biggest achievement as Virtual Assistant is building a relationship with her client and provide a quality outlook to the business.
- She is proficient in tools such as Toggle, Slack, Dialer, Zendesk, Z buyer, Vortex, Google suite, and Microsoft tools.
- Marisol is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
Behavioral Summary
A pleasant and extraverted person, Marisol is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marisol gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2021 to April 2022 (6 Months)
Duties and Responsibilities:
- Lead Generation - prospecting, generating, qualifying, processing, and following up on leads using SMS Campaigns, different types of social media such as Instagram, Facebook, LinkedIn, Upwork, and Email Marketing then appointment setting for the external sales team.
- Photo Editing - basic editing using Canva and Adobe Lightroom
- Video Editing - Basic video editing using Hippo Video and ActivePresenter
- Data Entry - converting PDF to Spreadsheet, Scrubbing, Web Searching, Skip Tracing, Filling out Forms, Taking Notes of the meeting, Input searched data in CRM Tools, Maintaining Data/File Management
- Social Media Management - Content Creation, Social Media Engagement, Website Builder and Design, Blog Post, Marketing Research, Social Media Optimization
Social Media Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
February 2022 to April 2022 (1 Months)
Duties and Responsibilities:
- Content Creation,
- Social Media Engagement,
- Website Builder and Design,
- Blog Post,
- Marketing Research,
- Social Media Optimization
Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
June 2020 to July 2021 (13 Months)
Duties and Responsibilities:
- Responsible for conducting cold calling (Expired Listing, FSBO, Circle Prospecting),
- Data Entry/Admin Task (Google Drive, Google Spreadsheet),
- Email Management,
- CRM Update (zBuyer, RedX Vortex, Liondesk, Homebot, Podio),
- Web Searching (Zillow, Google, Propstrem, PeopleSearch)
- Lead Searching (Scrapping)
Training Associate
Industry:
Retail / Merchandise
Employment Period:
February 2018 to November 2020 (33 Months)
Duties and Responsibilities:
- Directly assisting the Trainers and Trainees needs.
- Make sure the program will run smoothly before, during and after. All materials will be prepared beforehand such as invitations, pax, foods, writing materials, laptop, projector, room/venue, etc.
- Securing all supporting documents for any claims to the trainees and payment for the training providers (if external).
- Maintaining training database of the employee (Excel Sheet).
- Other admin task such as document safekeeping.
Buyer
Industry:
Retail / Merchandise
Employment Period:
September 2015 to February 2018 (28 Months)
Duties and Responsibilities:
- Responsible for analyzing of customer needs, staying up‑to‑date with industry trends and competitor activity and actively monitoring sales to determine which products sell the most.
- Set the overall merchandising direction through detailed short‑ and long‑term sales strategies. These include data‑backed product selections aligned with customer needs and requests.
- Inventory maintenance to store’s daily operations, must be aware of inventory levels at all times, preparing reports regularly and anticipating demand. They manage the whole gamut of inventory processes, including stocking, rotating, and discarding products.
- Responsible for sell out and sell in claims to supplier. Maintaining good relationship with the suppliers handled.
Link Building Team VA
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2022 to July 2023 (17 Months)
Duties and Responsibilities:
- Directly assisting SEO Manager in acquiring links from Email.
- Create the necessary details for Link Building Report
- Update the links acquired for the clients database
- Do Site Crawl Report using Screaming Frog
- Use Semrush to check the status of the keyword in Google Ranking
Education History
Field of Study:
Marketing
Major:
Marketing Management
Graduation Date:
April 15, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Google Sheets, Cold Calling, Lead Generation, Skiptrace, English Language, Appointment Setting,
INTERMEDIATE ★★
- Photo EditingSocial Media Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: 0
- Processor: 0
- Operating System: Windows 11
All-inclusive Rate: USD $10.59/hr
Glenn
Candidate ID: 424118
ADVANCED
- Salesforce CRM...
INTERMEDIATE
- Salesforce Marketing Cloud...
Median Rate
$10.59
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 10.59 per hour or $USD 1835.19 per month
Remote Staff Recruiter Comments
- He is working as a Salesforce Consultant/Administrator.
- He helped companies integrate Salesforce into some third party application using different connector.
- He assisted a company in implementing their Pardot B2B Platform.
- He is handling issues, request or concern about Salesforce CRM.
- He manage records using Reports and Dashboard for the company and create process builder for any automation process request.
- He trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.
- He worked on some Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
- Good communication skills.
Employment History
Customer Service Representative | Online Banking Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2007 to September 2009 (22 Months)
Duties and Responsibilities:
- Handling Customer’s concern about their account and resolve their issue
- Assisting Customer to improve their Credit Rating to the Credit Bureau
- Providing the best option for the customer about their Online Banking Transaction
Certified Level 2 Customer Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2009 to December 2010 (15 Months)
Duties and Responsibilities:
- Handling Customer’s concern about their account and resolve their issue
- Assisting Customers and Subscribers about their XBOX Live Account and Billing Issue
- Resolving Customer’s concern in efficient way
Microsoft Certified Level 1/Level 2 Technical Support
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
December 2010 to June 2013 (30 Months)
Duties and Responsibilities:
- Troubleshoot technical concern of the caller in using the Software
- Access client’s screen using Microsoft’s Easy Assist Software
- Assisting clients to install and uninstall drivers and software needed for the Live Meeting software to work
- Giving option to the Caller for their Computer to work fast with the Software
- Handling minor issues for the Office Outlook that they are using in connection for their Office Live Meeting software
- Handling Escalated Issues for Office Live Meeting
- Investigating and Checking further issues using Logs from Microsoft Diagnostic Tools
- Perform coaching and recommendation for Level 1 Support Representative
- Handling Network related issues with regards to Office Live Meeting
Certified System Administrator and Subject Matter Expert/ Assistant Team Lead/ Assistant Trainer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2013 to April 2016 (34 Months)
Duties and Responsibilities:
- Handled issues about Salesforce CRM mainly in Data Management, Configuration and Analytics
- Assisted other Support Representative as part of the SME/ Floor Support role
- Created analytic request (Reports and Dashboards) using Salesforce CRM
- Advised Customers about the best way they can manage their Salesforce CRM
- Researched issues that is outside Salesforce Support scope
- Supervised/ Assisted Tier 1 and 2 regarding their inquiries or concern about Salesforce
- Assisted System Administrator in configuring their Salesforce CRM (e.g. Automation, Approval Process)
- Worked on some Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
- Trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.
Salesforce Advanced System Administrator/Consultant | IT Department Head
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2016 to July 2019 (38 Months)
Duties and Responsibilities:
- Handling issues, request or concern about Salesforce CRM
- Manage records using Reports and Dashboard for the company
- Install application from Appexchange which will help the company information
- Create Apex Trigger / VisualForce Page to work with some of the complex processes
- Configure Workflow, Approval Process and Process Builder to automate business process
- Provide training to end users regarding Salesforce inquiry
- Manage and Maintain Community Portal of the company
- Analyzes Salesforce Report and Dashboard Data to be presented on Board
- Integrate Secured Third Party Application to Salesforce for Leads and Cases external record creation
Customer Success Manager | Salesforce Administrator/Consultant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2019 to July 2021 (24 Months)
Duties and Responsibilities:
- Handling issues, request or concern about Salesforce CRM
- Manage records using Reports and Dashboard for the company
- Create process builder for any automation process request
- Train new users with any product related enhancements
- Provides End of Month and End of Week Report
- Creates custom object/ field as per client’s request
- Configure Page Layout and Record Type as part of the request
- Configure field types of the customer’s org per logged cases
Community Co-Leader
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
December 2018 to July 2021 (31 Months)
Duties and Responsibilities:
- Organize various trainings to some Salesforce Professionals here in the Philippines
- Co-organized Philippines Dreamin’ which is the largest event of Salesforce Community here in the Philippines
- Helped Non Profit Organization here in the Philippines when it comes to customizing their Salesforce Platform
- Trained Students and other Non-Salesforce professional to venture into Salesforce Industry
- Participated in some Salesforce Event like Australia’s Down Under Dreaming and Singapore Dreaming
- Introduce new features or functionalities of Salesforce to the community every Salesforce release
Freelance Salesforce Consultant/Administrator
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
February 2019 to July 2021 (29 Months)
Duties and Responsibilities:
- Worked with numerous local clients which are looking to establish their CRM using Salesforce
- Architect Data and Business process into how they can maximize Salesforce capabilities and features
- Assisted existing Salesforce Administrator on some local companies in terms of deploying new modules for their org
- Trained new users for Salesforce and how to use the tools efficiently
- Helped companies integrate Salesforce into some third party application using different connectors
- Managed large scale data to be imported into Salesforce using Data Loading tools of Salesforce
- Created custom application with the use of custom object and fields inside Salesforce to adopt the current business process of the company
- Provided efficient way on different business process to be automated in terms of different automation tools of Salesforce
- Assisted a company in implementing their Pardot B2B Platform
- Assisted a company on how they can create Marketing materials with the use of Pardot and Salesforce Email Templates
- Assisted some Non Profit Organization here in the Philippines as well as in Australia on how they can get correct data inside their Salesforce Non-Profit Platform
Education History
Field of Study:
Computer Science/Information Technology
Major:
Graduation Date:
March 1, 2007
Located In:
Philippines
License and Certification: :
ADM201 (Salesforce.com Certified System Administrator)
ADM211 (Salesforce.com Certified Advanced System Administrator)
ADM401 (Salesforce.com Certified Developer)
Skills
ADVANCED ★★★
- Salesforce CRM
INTERMEDIATE ★★
- Salesforce Marketing Cloud
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 54.59, Upload: 77.86
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: macbook pro
- Processor: M1
- Operating System: MacOS X
All-inclusive Rate: USD $11.57/hr
April
Candidate ID: 424103
ADVANCED
- Creative Writing, Social Media Marketing, Website Management, Digital Marketing...
INTERMEDIATE
- Design Development, Event Management, Email Marketing, Google Analytics...
Median Rate
$11.57
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.57 per hour or $USD 1002.31 per month
Full Time: $USD 11.57 per hour or $USD 2004.62 per month
Remote Staff Recruiter Comments
- April has more than 8 years of work experience within the Digital Marketing field
- Has worked mostly for Oil, Beauty, Digital Marketing, and Automotive industries.
- She gained proficiency when it comes to:
- Content Marketing
- Email Marketing
- Social Media Management & Marketing (Facebook, Instagram, LinkedIn, Twitter)
- Market Research & Analysis
- Website Management
- Creative Writing
- She has also some basic experience with SEO particularly with keyword research, PPC and used it as a technique/strategy to drive traffic in company's sites/pages.
- Did copywriting, creation of written & graphic content, build marketplaces and hosted some virtual events.
- She worked mostly with start-up companies but her drive and innovative skills in digital marketing helped the companies build and boost their online presence.
- Adept also with using the following tools/technologies:
- FB Ads
- HubSpot
- Mailchimp
- WordPress
- Shopify
- Magento
- Canva
- Mailchimp,
- In App, (free),
- Photoshop,
- Adobe premiere
- Google Sheet
- Google Analytics
- Meta
- Grammarly
- Chat GPT
- Ahrefs
- SEMrush,
- She is available to start immediately
https://www.predictiveindex.com/reference-profile/controller/
Strongest Behaviors
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
- April Marie Praz is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
- A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.
Employment History
Digital Marketer
Industry:
Consulting (Business & Management)
Employment Period:
August 2021 to November 2021 (3 Months)
Duties and Responsibilities:
- Conceptualize and collaborate with the client in growing the company's brand persona
- Design needed digital posts or elements
- Implement these in digital platforms
- Organize these projects in the client's virtual file storage
- Research on themes and ideas to grow the client's online presence in WIX, Flip books and other platforms
Digital Marketing Associate & Social Media Manager/Creative Officer/Website Content Manager/PRO
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
August 2016 to March 2020 (43 Months)
Duties and Responsibilities:
- Develops strong and innovative digital marketing strategies, using SEO, PPC, and other techniques to drive traffic to company pages and generate interest in company products and services.
- Creates engaging written and graphic content while staying up-to-date on latest marketing technologies and social media.
- Also administered the company’s social media marketing and advertising.
- Responsible for the creative strategies and direction of advertising and marketing materials and campaigns.
- Supervises the work of art directors, copywriters, and designers.
- Evaluates and ensures the quality of creative content.
- Responsible for planning, developing and implementing the overall company's website content strategy.
- Manages and develops blogging strategy for the website and grow the subscriber base.
- Responsible for managing the reputation of the organization. I write press releases, deal with press inquiries, and manage crisis.
- Develops good working relationship with the media and represented the company at events such as press launches, news conferences, exhibitions, TV interviews, and sponsorships.
Digital Marketing Manager
Industry:
Oil / Gas / Petroleum
Employment Period:
March 2020 to March 2021 (12 Months)
Duties and Responsibilities:
- Manage and coordinate all marketing, advertising and promotional staff and activities
- Conduct market research to determine market requirements for existing and future products Analysis of customer research, current market conditions and competitor information
- Develop and implement marketing plans and projects for new and existing products
- Expand and develop marketing platforms including social media platforms
- Manage the productivity of the marketing plans and projects
- Monitor, review and report on all marketing activity and results
- Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
- Develop pricing strategy
- Develops the overall digital marketing strategies to attract customers to company website, online presence and promotes products and services across digital platforms.
- Leads the implementation of marketing strategies to ensure goals are met. Analyzes online statistics and identifies the best practices to optimize online marketing performance.
Marketing Manager
Industry:
Healthcare / Medical
Employment Period:
March 2021 to July 2021 (4 Months)
Duties and Responsibilities:
- Manage and coordinate all marketing, advertising and promotional staff and activities
- Conduct market research to determine market requirements for existing and future products
- Analysis of customer research, current market conditions and competitor information
- Develop and implement marketing plans and projects for new and existing products
- Expand and develop marketing platforms including social media platforms
- Manage the productivity of the marketing plans and projects
- Monitor, review and report on all marketing activity and results
- Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
- Develop pricing strategy
Social Media Manager and Community Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2021 to December 2021 (6 Months)
Duties and Responsibilities:
- Running company social media advertising campaigns.
- Formulating high-quality novel written and visual content for each social media campaign.
- Building a social media presence by maintaining a solid online presence.
- Monitoring the company's brand on social media.
- Building brand awareness by engaging relevant influencers.
- Managing our online communities to ensure respectful and appropriate engagement.
- Responding to comments on each of our accounts.
- Overseeing customer service provided via social media.
- Analyzing data to determine whether social media campaigns have achieved their objectives.
- Coaching employees company-wide on content creation best practices.
Senior Manager- Marketing
Industry:
Retail / Merchandise
Employment Period:
July 2023 to March 2024 (8 Months)
Duties and Responsibilities:
- Develops a comprehensive social media calendar, complete with artwork direction and engaging post copies
- Formulates effective campaign strategies to drive engagement and conversion Offers creative direction for captivating video reels
- Facilitates smooth shoot processes by providing layout references and detailed call sheets
- Utilizes project management tools to ensure streamlined project coordination
- Collaborates closely with the creative team to execute visually appealing graphics and engaging video content
- Runs paid ads
Digital Marketing Manager
Industry:
Consulting (Business & Management)
Employment Period:
January 2022 to July 2023 (18 Months)
Duties and Responsibilities:
- Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
- Plans all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence.
- Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
- Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identifies trends and insights, and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Plans, executes, and measures experiments and conversion tests.
- Collaborates with internal teams to create landing pages and optimize user experience. Identifies critical conversion points and drop off points and optimizes user funnels.
- Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
- Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
- Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
- Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
Education History
Field of Study:
Advertising/Media
Major:
COMMUNICATION ARTS
Graduation Date:
August 7, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Creative Writing, Social Media Marketing, Website Management, Digital Marketing, Market analysis,
INTERMEDIATE ★★
- Design DevelopmentEvent ManagementEmail MarketingGoogle AnalyticsSEO Analysis
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $8.63/hr
Arvin
Candidate ID: 423953
ADVANCED
- Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support...
INTERMEDIATE
- Data Entry, Social Media Management, Salesforce CRM, Microsoft Office...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.63 per hour or $USD 748.16 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Ben has been working since 2010 in different industries mostly in the BPO industry. He was a Customer Service Support Representative, Data Specialist, Sales Development Representative, Virtual Assistant, and Customer Support Operator.
- He was previously promoted to Team Leader and supervised a team.
- He is competent in providing support to the following:
- Customer Service - calls, email and chat
- Email Management
- Appointment Setting
- Lead Generation
- Telemarketing
- Data Management
- Management roles (e.g. Team Leader)
- Administrative tasks
- He is proficient in using the following tools:
- Amdocs
- Salesforce
- Google Spreadsheets
- LinkedIn Sales Navigator
- Avaya Phone System
- Jira
- Trello
- Zenoti
- Slack
- MS Office
- He is available to start by April 22 as he is currently working full-time.
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Arvin will work within those standards to ensure repeated successes and high-quality results. He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes.
Employment History
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2010 to June 2011 (7 Months)
Duties and Responsibilities:
- Provide clear and concise solutions/ instructions to customers
Technical/Customer Service Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2011 to November 2014 (40 Months)
Duties and Responsibilities:
- Knowledge in providing instructions through the process provided by the client, making sure that the customer understands the procedures by giving clear and concise instructions.
- Knowledge in handling billing and other general concerns of the customers.
- Reading the ledger, explaining subscriptions, etc. in a concise and helpful manner.
Team Leader
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2014 to September 2017 (33 Months)
Duties and Responsibilities:
- With years of experience in Technical Support and Customer Service, knowledge in handling people in terms of the following:
- Ensure that employees follow the company’s policies and procedures
- Manage individual and team scorecard per month Monitor, assess, and provide feedback about employee's performance
- Handle Escalations
Data Specialist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
October 2017 to February 2019 (15 Months)
Duties and Responsibilities:
- Knowledge in scrutinizing information or reports through data analysis tools like Microsoft Excel, updating statistics related to the company’s revenue, transforming raw data for lead generation mailers.
Sales Development Representative
Industry:
Law / Legal
Employment Period:
February 2019 to September 2020 (19 Months)
Duties and Responsibilities:
- Work closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines.
- Prospect for new business through a high volume of cold calling and following up with prospects as previously identified.
- Identify qualified prospects and navigate company structures to identify key decision makers and influencers.
- Keep accurate records in our CRM and build client profiles by updating client information and managing sensitive client and prospect data.
Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2020 to July 2022 (21 Months)
Duties and Responsibilities:
- Social Media Manager
- Customer Service
- Admin Tasks
- Lead Generation
Customer Support Operator
Industry:
Sports
Employment Period:
November 2022 to July 2024 (20 Months)
Duties and Responsibilities:
- Collaborate with esports tournament organizers to ensure content is correctly set up for GRID to collect data
- Communicate with clients, answering questions and solving issues where required
- Help improve the GRID product suite based on customer feedback and defects you’ve identified
- Record data quality issues and process issues
- Take responsibility for daily customer relations to support GRID’s vision of providing unparalleled world-class customer service and support, including interacting with customers and answering customer inquiries or issues via email, live chat (Slack, Skype, Discord, Teams)
- Expand on game and GRID product knowledge to improve our service quality
- Contribute daily to our knowledge base to share your knowledge with grid employees, partners, and customers
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
May 2, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support, Customer Support, Customer Service,
INTERMEDIATE ★★
- Data EntrySocial Media ManagementSalesforce CRMMicrosoft OfficeGoogle Docs
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/10767299994
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel Core i5-1035G1
- Operating System: Windows 11
All-inclusive Rate: USD $6.68/hr
Miguel
Candidate ID: 423531
ADVANCED
- Academic Research, Market analysis, Market Research, Product Analysis...
INTERMEDIATE
- Academic Writing, Written Communication, Writing...
Median Rate
$6.68
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.68 per hour or $USD 578.73 per month
Full Time: $USD 6.68 per hour or $USD 1157.45 per month
Remote Staff Recruiter Comments
- Miguel has been into market research since 2013 and has been into technical reports and marketing engagements.
- He had handled a team of researchers who in turns deal with consumer-targeted research.
- As part of his responsibilities, he was creating and managing content for marketing and sales which involves product positioning with the end goal of sales conversion.
- He is ready to start with at least a week's notice.
Employment History
Verification Specialist for Employment and Educational History
Industry:
Human Resources Management / Consulting
Employment Period:
July 2014 to April 2015 (9 Months)
Duties and Responsibilities:
- Responsible for providing first hand Employment and Educational Background Checks viaphone calls as well as conducting Personality Background Checks.
Executive Assistant to the Executive Director
Industry:
Government / Defence
Employment Period:
April 2015 to September 2015 (5 Months)
Duties and Responsibilities:
- Responsible for providing logistical assistance with the Executive Director in regards to affairs involving Administrative management and Coordination with entities of interest and importance
Cofounder and Director of Operations
Industry:
Human Resources Management / Consulting
Employment Period:
August 2015 to September 2016 (13 Months)
Duties and Responsibilities:
- Responsible for providing Administrative Supervision and management of Human Resources as well as assessment and recruitment of Project Personnel.
Process Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2018 to October 2018 (1 Months)
Duties and Responsibilities:
- Responsible for conducting Market Research Endeavors, Market Profile analysis and Data processing.
- Responsible for Conducting Market Profile Analysis on Unifying trends affecting the Reception of E-Learning Technology
- Assessing the General Challenges and Aspects that Contribute to the Decision Making Factors involved with purchasing E-Learning Materials
- Obtaining Market Intelligence and identifying Needs Assessment Areas of Concern for upcoming Products and Concepts
Research Manager
Industry:
Consumer Products / FMCG
Employment Period:
November 2019 to February 2020 (3 Months)
Duties and Responsibilities:
- Responsible for conducting research endeavors through App generated surveys and handling
- Data Analysis for the selected client.
- Survey Generation and Distribution
- Data Processing
- Product Insights
- Product Positioning
Research Associate
Industry:
Employment Period:
October 2018 to November 2019 (13 Months)
Duties and Responsibilities:
- Responsible for collating and processing the following Data Groups
- Financial Aid Data utilized by Client Institutions
- Institutional Profiles
- Student Body Demographics.
- Contact Information
Sales Account Executive
Industry:
Employment Period:
January 2021 to June 2021 (5 Months)
Duties and Responsibilities:
- Responsible for conducting direct sales, lead engagement and account management
- Sales Opening
- Sales Closing
- Order Processing
- Account Management
Education History
Field of Study:
Social Science/Sociology
Major:
Anthropology
Graduation Date:
April 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Academic Research, Market analysis, Market Research, Product Analysis,
INTERMEDIATE ★★
- Academic WritingWritten CommunicationWriting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: Download: 12.05, Upload: 25.17
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i5 7200 u
- Operating System: Windows 10
All-inclusive Rate: USD $9.61/hr
Marlon
Candidate ID: 423413
ADVANCED
- WordPress, HTML, jQuery, CSS...
INTERMEDIATE
- AngularJS, React.js, Laravel, Node.JS...
Median Rate
$9.61
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.61 per hour or $USD 1665.75 per month
Remote Staff Recruiter Comments
- He has a total of 7 years of experience in WordPress, PHP, HTML, and CSS
- He is proficient in these languages: PHP, HTML, JavaScript, CSS, jQuery, MySQL, WordPress, CodeIgniter,
- He has 2 years of experience in maintaining WordPress websites for clients
- He can start immediately.
Employment History
Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
September 2019 to November 2019 (2 Months)
Duties and Responsibilities:
- Creating custom functionality of clients website
- Helping in maintaining WordPress websites
Web Developer
Industry:
Education
Employment Period:
September 2019 to November 2019 (2 Months)
Duties and Responsibilities:
- Creating feature of the student portal
- Helping in maintaining WordPress websites
- Creating a prototype of the mobile app version of the student portal
Software Engineer
Industry:
Others
Employment Period:
September 2020 to November 2020 (2 Months)
Duties and Responsibilities:
- Fixing bugs and errors of their HRIS system
- Maintaining WordPress websites of clients
WordPress Implementer
Industry:
Computer / Information Technology (Software)
Employment Period:
December 2020 to June 2021 (6 Months)
Duties and Responsibilities:
- Plugin configuration of app configurations to firebase and iOS in apps store
- Creating builds for iOS and Android app
- Reports bugs and errors to project managers
Computer Programmer II
Industry:
Government / Defence
Employment Period:
August 2021 to December 2021 (3 Months)
Duties and Responsibilities:
Systems Developer II
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2022 to February 2023 (5 Months)
Duties and Responsibilities:
Education History
Field of Study:
Computer Science/Information Technology
Major:
Web Development
Graduation Date:
May 2, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- WordPress, HTML, jQuery, CSS, Twitter Bootstrap, JavaScript, MySQL, Elementor,
INTERMEDIATE ★★
- AngularJSReact.jsLaravelNode.JS
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 19.04, Upload: 2.18
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Gigabyte
- Processor: ryzen 7
- Operating System: Windows 11
All-inclusive Rate: USD $8.63/hr
Crisane
Candidate ID: 423402
ADVANCED
- NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research...
INTERMEDIATE
- Customer Handling, Customer Service, Leadership, Problem solving...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Crisane has been working since 2014 in the field of Medical and Architectural industry.
- She gained experience in virtual assistance, administrative support, email management, customer service, handling documents, order processing, purchase orders, and paper works.
- She also knows how to create quotations. Not in products but more on services.
- She worked with companies that cater to clients in Australia.
- She has used tools such as Netsuite and web base CRM.
- She is working part-time (flexible) and can start ASAP for another client.
Employment History
HMO Staff
Industry:
Healthcare / Medical
Employment Period:
January 2014 to January 2015 (12 Months)
Duties and Responsibilities:
- Maintain the internal order and arrangement of the patient’s medical record.
- Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
- Encode all patients’ request on hospital system.
- Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
- Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
- Sort doctor’s consultation forms.
- Sort and Log all Professional fees.
- Act as a medical secretary.
- Perform other related duties, as necessary.
- Act as a medical secretary.
- Perform other related duties, as necessary.
Senior Receptionist and Admitting Staff, HMO Clerk, Medical Secretary
Industry:
Healthcare / Medical
Employment Period:
April 2015 to May 2016 (13 Months)
Duties and Responsibilities:
- Maintain the internal order and arrangement of the patient’s medical record.
- Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
- Encode all patients’ request on hospital system.
- Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
- Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
- Sort doctor’s consultation forms.
- Sort and Log all Professional fees.
- Act as a medical secretary.
- Perform other related duties, as necessary.
- Act as a medical secretary.
- Perform other related duties, as necessary.
- Responsible for basic clerical task, answering phones, greeting patients and visitors.
- Schedule appointment in a professional and timely manner.
- Paging patient’s relative, co-worker, clients and, hospital codes.
- Gather patient’s data.
- Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
- Make sure the reception area is clean and orderly.
- Process the paperwork of each patient that needs to complete prior to being examined or admitted.
- Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
- Collect basic patient information; verify the information that already in the computer for the patient.
- Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
- Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
- Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
- Call the nursing unit to transfer patient to nursing care.
- Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
- Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
- Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
- Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
- Produce information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
- Provide historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
- Generate revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
- Secure information by completing database back-ups.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
- Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Admitting Staff
Industry:
Healthcare / Medical
Employment Period:
June 2016 to August 2017 (14 Months)
Duties and Responsibilities:
- Process the paperwork of each patient that needs to complete prior to being examined or admitted.
- Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
- Collect basic patient information; verify the information that already in the computer for the patient.
- Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
- Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
- Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
- Call the nursing unit to transfer patient to nursing care.
- Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
- Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
- Filling up and releasing Death Certificate for expired patients in the hospital and Dead-on Arrival patient’s (case to case basis).
Administrative Assistant
Industry:
Banking / Financial Services
Employment Period:
November 2017 to December 2018 (13 Months)
Duties and Responsibilities:
- Creating profile and updating accurate information of prospects and clients on the CRM (Microsoft Dynamics 365, Morningstar Office, and Campaign Monitor) and certain bank websites.
- Generating quarterly reports, snapshots, and creating portfolios in Morningstar Office.
- Run cash reports and statements from certain bank websites; rename and save them on Dropbox.
- Creating client application forms thru Nitro Pro 12 and Formaliti.
- Saving sent scanned files, sorting, and renaming documents in Dropbox.
- Creating cash reports thru excel.
- Creating Last Will and Testament, Power of Attorney, and Advance Health Care Directives.
- Update the Manager daily tracker.
- Populating information of clients on the company, investment, and insurance forms.
- Secure client requirements for investment and bank applications.
- Mark and check Manager's calendar for daily appointment.
- Use of database search such as: OFAC analyzer and Dow Jones.
- Edit/update manager’s paperwork.
- Maintain various files, logs and tracking systems.
- Creating internal/external correspondence using Microsoft Office products (Excel, PowerPoint, Word, etc.) and Nitro Pro 12, as well as correspondence and/or log activities in client management system.
- Adding new clients on manager’s LinkedIn profile.
- Utilization of outlook skype for business, Gmail, and skype. Also, Lawdepot, zoom, and NOLO.
- Compile client data and research.
Administrative Assitant
Industry:
Construction / Building / Engineering
Employment Period:
January 2019 to July 2021 (30 Months)
Duties and Responsibilities:
- Searching projects on estimateone, bidcontender, and Cordell.
- Emailing builders and architects to express interest to quote with the projects.
- Communicating with builders and architects thru email and calls (Microsoft teams).
- Creating job tenders.
- Creating quotations.
- Marks out skylight, roof access hatch, glass roof on floor plans.
- Pricing Custom products using their own calculators for skylights, domes, glass, metals, and given discount (if available).
- Reporting Building Sustainability Index to the estimating team.
- Summarizing quantity, quality, and type of skylights, roof, and glasses needed. Also, Building Sustainability Index (BASIX), to the estimating team.
- Emailing customers their quotations, purchase orders, and invoices.
- Acknowledging orders thru email.
- Monitoring updates on the tender (from Estimate One, bidcontender, and Cordell) and report to the estimators, consultants, and managers.
- Creating profile and updating information of prospects and clients on the CRM (Magento and NetSuite).
- Processing web applications (verify, updating CRM, emailing customers).
- Created and updating prospect list (Builders, Roofers, Carpenters, Skylight installers and sellers, hardware, and building material stores).
- Answering enquiries thru email.
- Filling in drawing forms with measurements and then send to customer to confirm/update.
- Creating NetSuite manuals/guide.
- Creating daily sales stats (including phone calls, incoming emails, and appointments).
- Creating monthly reports for sales.
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
April 1, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research, Medical Transcription, Data Entry, Data Encoding, Communication Skills, Contract management,
INTERMEDIATE ★★
- Customer Handling, Customer Service, Leadership, Problem solvingAdministrative SkillsAdministrative SupportEmail managementGoogle Apps
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Asus
- Processor: Intel Core i5
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Before a member can avail of PAG-IBIG’s services, they should have paid out at least 24 months’ worth of contributions.
A Quick Word on the Reality of Social Safety Nets in the Philippines (AKA Reason No. 4573 As to Why You Shouldn’t Lowball Your Filipino Remote Staff)
Okay, so it looks like all bases are covered. There are allocations for pensions, healthcare, and housing. What’s the problem then?
Here’s the thing. All the aforementioned funds are great in theory. The reality can be drastically different.
For instance, it’s fairly easy to register and to pay out monthly contributions. Claiming benefits, in contrast, can be like pulling teeth.
Take maternity benefits. While the SSS provides these, private employers are expected to shoulder them once an employee takes their maternity leave. The benefits come in the form of a reimbursement check a couple months later, and that’s if there are no hiccups in filing.
Let’s not even talk about how rampant corruption can be in these institutions. Both the SSS and Philhealth have faced massive embezzlement scandals in the past. Back in 2018, 21 SSS executives faced graft charges amounting to Php145 million. Meanwhile, Philhealth lost a whopping Php15 billion to corruption last year.
Currently, there has been very little effort to trace and reclaim the missing funds, save for increasing member contributions. But let’s face it, that simply shifts the burden onto the beneficiaries themselves, many of whom are already struggling to make ends meet.
Thus, a lot of Filipino remote workers have difficulty saving up for their healthcare, housing, and retirement needs. Apart from making monthly voluntary contributions, they also have to look for alternatives to secure their future, just in case these institutions fail to come through for them.
Lastly, bear in mind that all we’ve discussed so far are just the tip of the iceberg. You can bet that the particulars (i.e., registration, monitoring, and claiming) will require a different set of articles altogether.
The good news is that with Remote Staff, you won’t need to read those at all. Apart from providing you with reliable remote Filipino talent, we also take care of matters like payroll management and government-mandated contributions here.
For more information on how to get all of this done quickly and efficiently, call us today or request a callback now.
Serena has been working remotely and writing content for the better part of the last decade. To date, she's written for Pepper.ph and Mabuhay Magazine, among others, and has churned out more than a thousand articles on everything from The Basics of Stock Market Investing to How to Make Milk Tea-Flavored Taho at home.
