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Feb 20
The 10 Most Profitable Industries in Australia.

10 Most Profitable Industries in Australia



Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.

Understanding which sectors are particularly profitable offers insights into where your next business opportunity might lie.

Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.



Top 10 Profitable Business in Australia

1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.

They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.

The boom in Australia’s tech sector.

The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.

This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:

  • Enhance their operations
  • Reach new markets
  • Create innovative products and services

The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.

Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.

Role of outsourced software development and virtual IT support.

A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.

By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost through IT helpdesk specialists and Tech  Support Specialists.

This approach also allows businesses to remain agile and responsive to market changes.

2. Mining and Natural Resources

Mining and natural resources.

Is mining Australia’s largest industry?

Yes, it is. Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.

Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.

It drives exports and contributes significantly to the national GDP.

Australia’s global standing in mining.

When it comes to the most profitable business in Australia, its global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:

  • Iron ore
  • Coal
  • Gold

This leadership is about the:

  • Quality of operations
  • Sustainable practices
  • Ability to innovate in extraction and processing technologies

The sector’s success is due to the combination of:

  • Rich natural resources
  • Advanced mining techniques
  • Focus on environmental and social governance

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Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.

Outsourcing administrative and financial services in the mining sector.

Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.

This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:

  • Reduce overheads
  • Enhance operational efficiency
  • Maintain agility in a competitive global market

3. Financial Services and Fintech

Financial services and Fintech.

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.

Growth of fintech and business banking in Australia.

The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.

From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.

This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.

See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.

How accounting and bookkeeping, and financial analysis enhance efficiency.

Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.

Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.

This strategic move provides businesses with deeper insights into their financial health for better decision-making.

4. Healthcare and Biotechnology

Healthcare and biotechnology.

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.

It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:

  • Pharmaceuticals
  • Medical devices
  • Cutting-edge biotech research

The Australian Health System encourages innovations in healthcare driving profitability.

Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:

  • New treatments
  • Medical devices
  • Diagnostic tools

All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.

Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.

The role of outsourced admin support and HR in healthcare management.

To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.

Outsourcing these functions allows healthcare companies to concentrate on:

  • Research and development
  • Patient care
  • Market expansion

Through healthcare outsourcing, the sector can guarantee:

  • Efficient operations
  • Compliance with regulatory requirements
  • Attraction and retention of top talent

All of these are important for maintaining profitability in this highly competitive industry.

Candidates:

582

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $11.57/hr

Johnquil

Candidate ID: 342793

Engineering Electrical Engineers

ADVANCED

    AutoCAD, Technical Documentation, Project Management, People Management...

INTERMEDIATE

    Instrument Calibration, Microsoft Visio...

Median Rate

$11.57

$12.62

if $1 = PHP52

$15.28

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.61 per hour or $USD 832.88 per month

Full Time: $USD 11.57 per hour or $USD 2004.62 per month

Remote Staff Recruiter Comments

  • John has 14 years of experience comprised of different role in the industrial sector but aligned with Industrial Automation and Process Instrumentation. 9 years of that experience came from manufacturing companies having different positions in engineering department doing maintenance, repairs, and project implementation and  process improvement. Then the rest of his experience came 
    from designing companies and system integration companies that deals with different projects around the world.
  • Proficient in the following:
    • Troubleshooting and Repair 
    • Project Management and People Management
    • PLC/HMI Programming (handled Allen Bradley, Siemens and Omron products)
    • CAD (Panel and Wiring Diagram)
    • Process and Procedure Development 
    • Calibration 
    • Software Development Design
  • Has worked for an Australian electrical and electronics company where he designed automation control systems.
  • Available to start immediately.

Predictive Index Behavioral Profile - Individualist

Strongest Behaviors
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
  • Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
Behavioral Summary

Johnquil is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

Employment History

MEE SUSTAINING TECHNICIAN

Industry:

Semiconductor / Wafer Fabrication

Employment Period:

August 2005 to January 2006 (4 Months)

Duties and Responsibilities:

  • Maintain, troubleshoot and repair all equipment in End of Line production area including Auto Frame Loader robot sequence programming.
  • Also Responsible for the ESD grounding of working tables, machines, and other equipment being used in production.
  • Responsible for wiring installation of machines during relocation.

MEE SUSTAINING TECHNICIAN

Industry:

Semiconductor / Wafer Fabrication

Employment Period:

January 2006 to July 2007 (18 Months)

Duties and Responsibilities:

  • Responsible for all issues encountered on Singulation Station.
  • Create a program used for new product on Singulation Station.
  • Responsible for buy-off of machine and new product on Singulation Station. Also Responsible for new product innovation in the department.
  • Build and implement Skill Test and training module for technicians that will be assigned to Singulation Station.

MAINTENANCE COORDINATOR

Industry:

Manufacturing / Production

Employment Period:

December 2007 to August 2008 (8 Months)

Duties and Responsibilities:

  • Manage technicians and engineers on repair and troubleshooting.
  • Responsible for manpower schedule for Maintenance and Work Order.
  • Implement Project Study new machines, projects, or renovations.
  • Prepare and manage documents for Engineering Department and enhance old guidelines and procedures existing in the department.

DESIGN ENGINEER

Industry:

Employment Period:

December 2008 to January 2009 (1 Months)

Duties and Responsibilities:

  • Design Panel Diagram using Autocad Software
  • Design Wiring Diagram “Point to Point” and “Detailed”.
  • Modification of P&ID
  • Prepare all Instrumentation & Control documents and drawings needed by senior engineers.
PROJECTS: 
  • Nansemond Waste Water Control System - New York, USA 
    • Design Control System wiring diagram and Instrument hook-up  diagram. 
  • Croton H Control System - New York, USA 
    • Design Control System wiring diagram and Instrument hook-up diagram.

AUTOMATION ENGINEER

Industry:

Employment Period:

February 2009 to June 2009 (4 Months)

Duties and Responsibilities:

  • Develop and Edit PLC and SCADA/HMI programs.
  • Commission and Implement project including preparation of all documents for every project.
  • Provide any kind of Technical Support on different Industries.
PROJECTS: 
  • Diverter and Packaging Upgrade Project for Cracker Line 
    • Install additional conveyor and modify pathway by using diverter system for Cracker Line Rejection System. 
    • Modify packaging parameters to attain good finish product. 
  • Wyeth Dryer Monitoring System
    • Install and Modify Product Monitoring for their barcode system. 
  • PLC Maintenance 
    • Perform Preventive Maintenance activity to their control system and do backup of their current PLC program. 
    • Modify program base on the end-user preference parameters.

ELECTRICAL & INSTRUMENTATION ENGINEER

Industry:

Heavy Industrial / Machinery / Equipment

Employment Period:

June 2010 to June 2013 (35 Months)

Duties and Responsibilities:

  • Act as Instrumentation Design Engineer for some of the projects and Lead Control System Engineer at the same time.
  • Manage project deliverables and designate it to respective engineers for their work with accordance to Project timeline. Identify and dictate right control system for each project.
  • Design and prepare all Instrumentation Control Systems deliverables such as P&ID, HAZOP Plan, Instrument Hook-up Diagram, Control System Block Diagram,  functional Description, Schematic Diagram, Sequence Logic Diagrams, System Control & Interlocks Schedule, Pneumatics & Hydraulic Control Schematic, System Architecture and other Instrumentation & Control Systems Deliverables.
  • Provide troubleshooting assistance to site operation and proper solution.
  • In-charge with the development of Automation System for every equipment and solutions
PROJECTS:
  • Blayney Filter Machine Integration - New Crest Mining - Orange County, NSW, Australia 
    • Integrate manufactured Filtration Machine to their existing control system. 
  • Filter Machine Integration - Maeden Alumina Mining – Saudi Arabia 
    • Install and Integrate 3 manufactured Filtration Machine to their  existing control system. 
  • GE Turbine Skid Module, Controls and Instrumentation  - Clients from Belgium, China, Australia, Malaysia, New Zealand and Middle East Countries. 
    • Install instruments and control system base on clients different Functional Description of the Skid.

INSTRUMENTATION AND CONTROL SUPERVISOR

Industry:

Manufacturing / Production

Employment Period:

June 2013 to February 2019 (67 Months)

Duties and Responsibilities:

  • Lead the Instrumentation & Control Group in maintenance of all equipment in the plant.
  • Lead the group in troubleshooting, repair and monitoring of all equipment specially those automated related equipment like Motor Controls, Servo motors and drives, VFD, Instruments, PLC, HMI / SCADA, Measuring, Metering and Controlling Devices, Pneumatics / Electro-Pneumatic devices and other similar devices in the process and utilities equipment.
  • Responsible on all Instrumentation and Automation projects in the plant.
  • Responsible on spare parts management and safety process of the plant. P
  • Participate on every HAZOP and HACCP as representative and Team Leader of Instrumentation and Control Team.
  • Participate on the review of the P&ID used in the plant for the Process Control and Instrumentation side.
  • Responsible for Training and development of technicians in the plant.
  • Perform as Factory Leader and help the whole company achieving its Yearly Performance by supporting all WCM targets and KPIs .
PROJECTS: 
  • Plant Capacity Expansion Project 
    • Relocate equipment and install additional production lines for the capacity expansion. 
    • Prepare drawing layout of all the equipment and conveyors that will be moved and install based on actual dimensions. 
    • Evaluate designs of the conveyors system. 
    • Evaluate every Control System that will be used in the project based on PFD, P&ID and Functional Description that been prepared before implementation. 
    • Installations includes 2 New RUF Machine, Big Drum Cone Line with Kuka Robot for Packaging, 2 Hardening Tunnel, 10 Ageing Tanks, 1 New Conveyor system for 4 Production Lines and Instrumentation & Controls from Mix Plant to Packaging Area. 
    • Relocation of Flexline Tub Filling Line, Versaline Stick Filling Line, and RUF Tubline Machine including their corresponding conveyor system. 
    • Installation of X-ray Machines, Carton Formers and Check weigher for each conveyor system corresponding to each filling lines need.
  • Process Integration for Rocket Jelly Product 
    • Integrate additional Accessory Equipment such as Conveyors, Choco tanks, Steam line, and Conversion kits (End Seal, Fin Seal and Wrapper Folding Box for packaging and Ice Cream Molds). 
    • Assess accessory equipment`s floor layout and install it w/out affecting existing process of the production line. 
  • Ice Cream Mix Match Project 
    • Automating the monitoring of the mixes and controlling the pump to reduce Ice Cream Mix waste. 
  • Ammonia Plant SCADA and Instrumentation 
    • Installation of New Instruments to the plant. Replacing old/malfunctioned instrument base on functions needed for the automation. 
    • Integration of all equipment in the Ammonia Plant for Monitoring and Minor Controls. 
  • Cone and Tub Line Controls Upgrade 
    • Upgrading of Control System and Mechanical Stations of the Ice Cream Filling Line for Cone and Tubs. 
    • Replace and Install New Conveyor System for the Filling lines to the Hardening Tunnel base on the layout that we prepare. 
  • Cone Vision System
    • Install Vision System and Integrate it to the Machine`s reject system for cone packaging quality. 
  • Mix Plant Control System Upgrade 
    • Upgrade existing Hardware setup for PLC-CPU to Redundancy setup. 
    • Upgrade existing SCADA system and includes additional  instruments and other equipment added to the Mix Plant process.

HEAD OF AUTOMATION

Industry:

Employment Period:

February 2019 to August 2020 (18 Months)

Duties and Responsibilities:

  • Spearhead Automation Projects and act as Project Manager.
  • Provide technical support for the clients in SEAA Region.
  • Manage all activities of Automation Department and make sure all activities are distributed accordingly.
  • Act also as the Business Development for the Philippines. To acquire projects in the Philippines and to create opportunities in terms of Automation.
  • Develop partnerships with Automation OEMs and support them on their internal projects.
  • We do projects in Different Industries from Manufacturing and Grains Processing. We cater Process and Equipment optimization from Material Handling up to Product Packaging.
  • We provide different types of Automation and MES solutions to different Industries according to their need and resources.
PROJECTS: 
  • SCADA and Controls Integration - PT Golden Gran Mills, Indonesia 
    • Replace existing Centralized Control System and SCADA of the plant with a new System based on Functional Description. 
    • Install new Control Panels that includes new PLC and VFD for the controls of the conveyors and sifter. 
  • Plant Integration System - Golden Bay Grand Terminal, Batangas, Philippines 
    • Integrate new conveyor system that integrating 2 Plant with modification on its safety protocol. 
    • Modify SCADA system base on the additional conveyors added to the plant w/out affecting the interlocks of the process. 
  • MCC Installation and VFD Integration - Citigroup, Bangladesh 
    • Replace existing MCC with new VFD installed for the conveyor and sifters. 
    • Modify existing Control System for the variables and parameters need to the new installed VFDs. 
  • Waste Water SCADA System - Intermalt, Vietnam 
    • install new Control System for their waste water base on the Functional Description of the end user. 
    • Modify P&ID base on the changes that clients need.

Project Consultant

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

September 2022 to July 2025 (34 Months)

Duties and Responsibilities:

  • Implement OT Cybersecurity program to the assigned company and provide proper documentation for the said program.

Country Manager (Managing Director)

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

September 2024 to August 2025 (10 Months)

Duties and Responsibilities:

  • I managed the whole company in the Philippines for Operation and support to other affiliated companies worldwide.

Education History

Field of Study:

Engineering (Others)

Major:

Instrumentation Technology

Graduation Date:

October 19, 2005

Located In:

Philippines

License and Certification: :

Certified Instrumentation and Control Technician

Skills

ADVANCED ★★★

    AutoCAD, Technical Documentation, Project Management, People Management, Engineering, PLC Programming,

INTERMEDIATE ★★

    Instrument CalibrationMicrosoft Visio

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Macbook Pro
  • Processor: M3 Pro Chip
  • Operating System: MacOS X

All-inclusive Rate: USD $15.28/hr

Allan

Candidate ID: 341812

Marketing SEO Specialists Project Managers

ADVANCED

    Hubspot CRM, SEO, Google Analytics, Google Tag Manager...

INTERMEDIATE

    Google AdWords, Pay per click...

Median Rate

$15.28

$16.84

if $1 = PHP52

$20.76

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 15.28 per hour or $USD 2648.47 per month

Remote Staff Recruiter Comments

Allan is a digital marketing expert with 18 years of experience, specializing in CRM management, automation, and business process development.

  • His expertise includes SEO, PPC management, marketing funnel optimization, and workflow automation.
  • He has worked across various industries, including outsourcing, marketing agencies, and real estate.
  • Holding multiple certifications, such as Google Ads, Google Analytics, Bing Ads, HubSpot Inbound, and SEMRush, he demonstrates a strong command of digital marketing and CRM systems.
  • As an SEO and Project Manager, he played a critical role in CRM automation and workflow design, mapping client processes and collaborating with automation engineers to enhance marketing operations.
  • He has extensive experience with HubSpot CRM, leveraging its automation capabilities to optimize lead generation, enhance customer relationship management, and streamline business processes.
  • He managed CRM integrations with platforms like Zapier, ClickFunnels, and ActiveCampaign, ensuring seamless data flow and marketing automation.
  • In his role as a Business Process Development Manager, he worked on CRM system implementations and modifications, improving functionality and efficiency.
  • He developed and maintained CRM process documentation, including usage guidelines and automation workflows, ensuring consistency and ease of training for teams.
  • He led digital marketing teams in CRM-driven campaigns, focusing on audience segmentation, lead nurturing, and conversion tracking to maximize performance.
  • Core Skills: CRM Management, HubSpot Automation, Funnel Building, Business Process Automation, SEO, PPC Management, Online Reputation Management, Project Management, and Team Leadership.
  • Technical Proficiency: HubSpot CRM, Google Analytics, Google Ads, SEMRush, ClickFunnels, Zapier, ClickUp, Notion, ActiveCampaign, Process Street, Miro, Slack, MS Office, Adobe Photoshop.

Predictive Index Behavioral Profile- Controller

Strongest Behaviors

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.

  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Allan is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards

  • Allan is a digital marketing expert with 18 years of experience, specializing in CRM management, automation, and business process development.
  • His expertise includes SEO, PPC management, marketing funnel optimization, and workflow automation.
  • He has worked across various industries, including outsourcing, marketing agencies, and real estate.
  • Holding multiple certifications, such as Google Ads, Google Analytics, Bing Ads, HubSpot Inbound, and SEMRush, he demonstrates a strong command of digital marketing and CRM systems.
  • As an SEO and Project Manager, he played a critical role in CRM automation and workflow design, mapping client processes and collaborating with automation engineers to enhance marketing operations.
  • He has extensive experience with HubSpot CRM, leveraging its automation capabilities to optimize lead generation, enhance customer relationship management, and streamline business processes.
  • He managed CRM integrations with platforms like Zapier, ClickFunnels, and ActiveCampaign, ensuring seamless data flow and marketing automation.
  • In his role as a Business Process Development Manager, he worked on CRM system implementations and modifications, improving functionality and efficiency.
  • He developed and maintained CRM process documentation, including usage guidelines and automation workflows, ensuring consistency and ease of training for teams.
  • He led digital marketing teams in CRM-driven campaigns, focusing on audience segmentation, lead nurturing, and conversion tracking to maximize performance.
  • Core Skills: CRM Management, HubSpot Automation, Funnel Building, Business Process Automation, SEO, PPC Management, Online Reputation Management, Project Management, and Team Leadership.
  • Technical Proficiency: HubSpot CRM, Google Analytics, Google Ads, SEMRush, ClickFunnels, Zapier, ClickUp, Notion, ActiveCampaign, Process Street, Miro, Slack, MS Office, Adobe Photoshop.

Predictive Index Behavioral Profile- Controller

Strongest Behaviors

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Behavioral Summary

Allan is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards

Employment History

Business Process Development Manager

Industry:

Consulting (Business & Management)

Employment Period:

August 2020 to June 2023 (33 Months)

Duties and Responsibilities:

  • Identify, analyze, and create business processes through task organization and automation that help accomplish business objectives and reduce repetitive tasks 
  • Develop best practices for business process improvements 
  • Assist in making business decisions relating to system implementation, modification, etc.
  • Develop and maintain business process documentation that will be used as a reference for QA, training documents, project management, etc. 
  • Present analysis, solutions, and business cases to senior management
  • Coordinate with other teams to develop business process requirements

Marketing Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2019 to November 2020 (16 Months)

Duties and Responsibilities:

  • Responsible for the development and project management of digital marketing campaigns, website development, and agency website; 
  • Create, set standards, and run quality assurance checks to ensure PPC Campaign conversions;
  • Create funnels to drive leads to convert to our client's website
  • Analyze PPC/SEO reporting to drive KPIs and optimize campaigns;
  • Develop work processes to ensure optimum team performance;
  • Oversee projects and supervise day-to-day operations, communicate deadlines and objectives to team members; 
  • Generates and presents detailed Monthly Business Reports to clients.

TEAM LEAD

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2013 to July 2019 (75 Months)

Duties and Responsibilities:

TEAM LEAD
  • Responsible for the development and management of digital marketing campaigns for different property managers;
  • Set standards and run quality assurance checks on SEM Text Ads;
  • Analyze SEM/SEO reporting to drive KPIs and optimize campaigns;
  • Develop work processes to ensure optimum team performance;
  • Lead, mentor, and train a team of Digital Marketing Analysts;
  • Oversee projects and supervise day-to-day operations, communicate deadlines and objectives to team members;
  • Generates and presents detailed Monthly Business Reports about team performance and goals to the Executive Committee;

DIGITAL MARKETING ANALYST
  • Implementation of online marketing campaigns;
  • Monitor website performance and provide accurate and timely reports to management and clients;
  • Perform detailed site audits;
  • Conduct extensive keyword research and analysis;
  • Set up client websites optimized for Google My Business/Bing Places;
  • Create and manage analytics accounts for clients and set up conversion tracking;
  • Analyze website metrics using Google Analytics to form a plan of action to ensure successful growth of websites;
  • Devise link-building tactics and strategies;
  • Manage webmaster tools and update pages as necessary;
  • Keep abreast of the industry news and trends

Media Manager

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2005 to January 2009 (48 Months)

Duties and Responsibilities:

  • Develop and manage media strategy and execution of various online campaigns;
  • Assess user behavior and activity with online media consumption

SEARCH ENGINE MARKETING CONSULTANT

Industry:

Others

Employment Period:

January 2011 to December 2025 (179 Months)

Duties and Responsibilities:

  • Implementation of online marketing campaigns for clients
  • Monitor overall website performance and provide accurate and timely reports to client
  • Perform detailed site audits
  • Conduct extensive keyword research and analysis
  • Online reputation management

Proeject and Technical SEO Manager

Industry:

Human Resources Management / Consulting

Employment Period:

May 2024 to March 2025 (9 Months)

Duties and Responsibilities:

Project Management: 
  • Conducts client deep-dive video meetings to better understand their processes and identify pain-points to find a way to automate them.
  • Mapping client’s process in Miro and create a flowchart for the automation engineers to refer to in creating the system.
  • Coordinate with the internal automation team the technical requirements of the project.
  • Coordinate with clients on updates of the client and make sure that they are happy.
  • Use Agile in managing the project to make sure that every section is working flawlessly before integration in the system.
  • Create SOPs of the automated process on how to modify and troubleshoot the system.
  • Conduct onboarding session and training to clients.
SEO Management:
  • Conducts SEO audit on a regular basis of the Outsourcing Angel website. 
  • Provide SEO recommendations to improve the website’s lead generation and ranking performance.
  • Create content strategy and funnel design to improve the website’s visitor quality. Create and improve SEO dashboard for easy recommendations and decision making.
  • Conduct keyword research to target the right keywords and reach the right audience

WEBMASTER / AFFILIATE AND CONTENT MANAGER

Industry:

Computer / Information Technology (Software)

Employment Period:

February 2009 to December 2010 (22 Months)

Duties and Responsibilities:

  • Coordinate with affiliate websites for updates;
  • Manage new content uploads and ensure the quality of web pages

SEO SPECIALIST

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2011 to May 2012 (16 Months)

Duties and Responsibilities:

  • Lead the development and execution of link-building campaigns for a network of websites
  • Devise ethical link-building strategies and oversee proper execution
  • Create social network profiles; submit articles to directories, press release submission
  • Conduct keyword research and referring keyword analysis
  • Monitor overall website performance and provide accurate and timely reports to stakeholders of WSI Milton
  • Prepare monthly accomplishment reports for work done on a network of websites under WSI Milton

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electronics and Communications Engineering

Graduation Date:

May 9, 2004

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Hubspot CRM, SEO, Google Analytics, Google Tag Manager, Project Management, Google Places, SEO Reports, Elementor, Google Webmaster Tools, Google Data Studio, SEMrush, Marketing automation,

INTERMEDIATE ★★

    Google AdWordsPay per click

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17291740580
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Macbook Air 2020
  • Processor: M1
  • Operating System: MacOS X

All-inclusive Rate: USD $8.14/hr

Jefferson

Candidate ID: 331441

Design & Multimedia Video Editors

ADVANCED

    Adobe After Effects, Adobe Audition, Adobe Photoshop, Adobe Premiere...

INTERMEDIATE

    Video SEO, Video Production, Video Editing...

Median Rate

$8.14

$8.74

if $1 = PHP52

$10.24

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.61 per hour or $USD 832.88 per month

Full Time: $USD 8.14 per hour or $USD 1411.60 per month

Remote Staff Recruiter Comments

  • Jefferson worked as a Graphic Artist & Video Editor. He has a degree in Nursing and acquired certifications on:
    • Adobe Premier & After Effects
    • Autodesk Maya
    • Adobe Dream Weaver
  • He has experience in video editing and animations. He is making company promotional videos and has experience in optimizing clients Fb channels.
  • His project includes the following:
    • Fast reels or tiktok style videos 
    • Instagram videos
    • Logo Videos
    • Interview Videos
    • Motion Graphics
    • Kinetic Typography
    • White Board Animation
    • Green Screen 
  • He also has a background in Graphic design for more than 5 years now. 
  • He is proficient in using:
    • After effects - 10yrs
    • Premiere pro - 10yrs
    • Photoshop - 10 yrs
    • Illustrator - 5yrs
    • Audition - 9yrs
    • Canva - 3yrs
    • Corel Draw Premiere - 5months
    • HTML - 2months
    • CSS - 2 months
    • WordPress - 2 months
  • He has experience with SEO
  • He can start ASAP and is open for full time and part time positions.
Predictive Index Behavioral Profile - Altruist 

Strongest Behavior
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Jefferson is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Jefferson gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


 

Employment History

Video editor and Graphic Artist

Industry:

Property / Real Estate

Employment Period:

January 2022 to September 2022 (8 Months)

Duties and Responsibilities:

  • Make promotional videos, Instagram videos, logo videos, and interview videos.

Video editor

Industry:

Banking / Financial Services

Employment Period:

January 2012 to July 2012 (6 Months)

Duties and Responsibilities:

  • Basic SEO Make videos about herself on how to earn money online, how to sell products online, SEO, keyword research Apps: Adobe premier, Adobe audition, dropbox

Graphics Artist / Video Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

February 2012 to August 2012 (6 Months)

Duties and Responsibilities:

  • Video editor, Graphic Artist Make promotional videos, provide some script for the video & make banners for different clients such as wines, hotels, and resorts. Apps: Base camp, Hand break, After effects, Illustrator, Photoshop, dropbox.

Video Editor, Audio editor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2012 to January 2013 (4 Months)

Duties and Responsibilities:

  • Make videos and Edit Audios, Add SRT file on an interview video. Apps: Adobe Premier, After effects, Audition, google drive, Time Doctor

Video editor, Graphic Artist Make promotional videos

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2013 to December 2013 (8 Months)

Duties and Responsibilities:

  • Edit existing videos upload on their system channel.

Video Editor, Graphic Designer Make Videos

Industry:

Banking / Financial Services

Employment Period:

January 2014 to December 2015 (23 Months)

Duties and Responsibilities:

  • for stock exchange type of video, and Web Templates for stocks exchange Apps: after effects, Illustrator, Hand break, Photoshop

Video editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2014 to January 2016 (16 Months)

Duties and Responsibilities:

  • Make promotional videos on different appliances and services like TV box, mango apps, smart watch, Flat screen TV. Apps: After effects, Premier, Audition, Illustrator, Dropbox, handbreak.

Computer and Animation Teacher, School Nurse

Industry:

Education

Employment Period:

January 2017 to January 2020 (36 Months)

Duties and Responsibilities:

  • Computer and Animation Teacher, School Nurse

Freelance video editor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2012 to January 2021 (108 Months)

Duties and Responsibilities:

  • Ongoing Make videos for different clients and different styles like motion graphics, kinetic typography, white board animation, and green screen.

Freelance video editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2012 to December 2023 (138 Months)

Duties and Responsibilities:

  • Make videos for different clients and different styles like motion graphics, kinetic typography, white board animation, and green screen

Video editor

Industry:

Property / Real Estate

Employment Period:

June 2020 to June 2021 (12 Months)

Duties and Responsibilities:

  • Make promotional videos, event videos and sales statistics, logo, cards and pamphlets.

Graphic Artist /Video editor

Industry:

Others

Employment Period:

June 2022 to August 2023 (14 Months)

Duties and Responsibilities:

  • Make Testimonial Videos, Promotional Videos, Podcast videos and reels, Create Graphics and Thumbnails.

Video editor, Graphic Artist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2013 to December 2013 (8 Months)

Duties and Responsibilities:

  • Make promotional videos, edit existing videos upload on their system channel

Video editor Graphic Artist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2020 to April 2024 (44 Months)

Duties and Responsibilities:

  • Make Podcast Videos, Thumbnails and Learning videos

Video editor Graphic artist FB ads Marketing

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2023 to April 2024 (12 Months)

Duties and Responsibilities:

  • Video editor, Graphic artist, FB ads Marketing

CSR Video editor Graphic Artist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2019 to April 2021 (24 Months)

Duties and Responsibilities:

  • I make vlog type Videos, and a chat support.

Teacher School Nurse

Industry:

Education

Employment Period:

June 2017 to May 2020 (35 Months)

Duties and Responsibilities:

  • I'm a Computer Teacher, Animation Teacher and a School Nurse for Grade 11 & 12 Students

Video editor Youtube SEO specialist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2013 to July 2013 (6 Months)

Duties and Responsibilities:

  • Make Personal Vlogs, Youtube SEO

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

April 2, 2008

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Adobe After Effects, Adobe Audition, Adobe Photoshop, Adobe Premiere, Animation,

INTERMEDIATE ★★

    Video SEOVideo ProductionVideo Editing

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 9.14 MBPS Upload: 9.42 MBPS
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: customed
  • Processor: Ryzen 9 3900xt
  • Operating System: Windows 10

All-inclusive Rate: USD $9.61/hr

Elton

Candidate ID: 316007

Web Development SEO Specialists

ADVANCED

    SEO, Local SEO, Technical SEO, SEO Audit...

INTERMEDIATE

    Web Design...

Median Rate

$9.61

$10.40

if $1 = PHP52

$12.40

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.61 per hour or $USD 832.88 per month

Full Time: $USD 9.61 per hour or $USD 1665.75 per month

Remote Staff Recruiter Comments

Elton is a seasoned SEO Specialist and Digital Marketer with a proven track record of extensive experience handling international campaigns across the e-commerce, IT, digital marketing, and consulting industries. He has worked with clients from the US, Australia, UK, Canada, and the Philippines—managing technical and content-driven SEO strategies, website optimization, and digital brand visibility. His breadth of expertise across on-page, off-page, and local SEO makes him a valuable asset for roles that require strategic insight and hands-on execution.

Career Highlights / Relevant Projects

  • Handled end-to-end SEO for multiple e-commerce and service-based websites, including technical audits, on-page optimization, and metadata implementation using platforms like Shopify, WordPress, and custom CMS.
  • Managed SEO campaigns for local and international clients, focusing on ranking improvement, backlink strategies, content planning, and search engine compliance.
  • Executed high-volume projects involving Google Business Profile (GBP) setup, verification, geo-tagging, citation building, and photo/content optimization for local SEO visibility.
  • Built and maintained landing pages and funnels using tools like ClickFunnels and Convertri, supporting conversion-focused strategies and lead generation.
  • Regularly performed SEO audits using tools such as SEMrush, Screaming Frog, Ahrefs, and Ubersuggest to identify crawlability, indexability, and speed issues.
  • Applied strong experience with email marketing (Aweber, Mailchimp), analytics (Google Analytics, Search Console), and social media campaign management, including Facebook Ads and LinkedIn outreach.
  • Previously held long-term freelance and agency roles as a webmaster, SEO analyst, and digital marketing manager—offering clients full-stack support across web development, SEO, and performance tracking.

Skill Proficiency + Tech / Software Proficiency

Skill Proficiency: On-page SEO, off-page SEO, keyword research, Google Ads campaign setup, content marketing, video editing, blog writing, campaign performance analysis, YouTube optimization, CRM usage.

Tech / Software Proficiency: Google Analytics, Google Search Console, SEMrush, Moz, HubSpot CRM, Canva, YouTube Studio, Vid (video creation), ChatGPT, Microsoft Office, Google Workspace, basic CMS platforms.

He is available to start immediately.

Predictive Index Behavioral Profile: Adapter

  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary

Elton John is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Elton is a seasoned SEO Specialist and Digital Marketer with a proven track record of extensive experience handling international campaigns across the e-commerce, IT, digital marketing, and consulting industries. He has worked with clients from the US, Australia, UK, Canada, and the Philippines—managing technical and content-driven SEO strategies, website optimization, and digital brand visibility. His breadth of expertise across on-page, off-page, and local SEO makes him a valuable asset for roles that require strategic insight and hands-on execution.

1. Career Highlights / Relevant Projects

  • Handled end-to-end SEO for multiple e-commerce and service-based websites, including technical audits, on-page optimization, and metadata implementation using platforms like Shopify, WordPress, and custom CMS.

  • Managed SEO campaigns for local and international clients, focusing on ranking improvement, backlink strategies, content planning, and search engine compliance.

  • Executed high-volume projects involving Google Business Profile (GBP) setup, verification, geo-tagging, citation building, and photo/content optimization for local SEO visibility.

  • Built and maintained landing pages and funnels using tools like ClickFunnels and Convertri, supporting conversion-focused strategies and lead generation.

  • Regularly performed SEO audits using tools such as SEMrush, Screaming Frog, Ahrefs, and Ubersuggest to identify crawlability, indexability, and speed issues.

  • Applied strong experience with email marketing (Aweber, Mailchimp), analytics (Google Analytics, Search Console), and social media campaign management, including Facebook Ads and LinkedIn outreach.

  • Previously held long-term freelance and agency roles as a webmaster, SEO analyst, and digital marketing manager—offering clients full-stack support across web development, SEO, and performance tracking.


2. Skill Proficiency + Tech / Software Proficiency

Skill Proficiency: On-page SEO, off-page SEO, keyword research, Google Ads campaign setup, content marketing, video editing, blog writing, campaign performance analysis, YouTube optimization, CRM usage.

Tech / Software Proficiency: Google Analytics, Google Search Console, SEMrush, Moz, HubSpot CRM, Canva, YouTube Studio, Vid (video creation), ChatGPT, Microsoft Office, Google Workspace, basic CMS platforms.

He is available to start immediately. 

Predictive Index Behavioral Profile: Adapter

Strongest Behaviors: 

  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Behavioral Summary: 

Elton John is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
 

Employment History

Link Builder

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2007 to January 2012 (60 Months)

Duties and Responsibilities:

  • Search Engine Optimization and Link Building.
  • Manual Submission
  • Search engine Submissions
  • Meta Tag Optimization
  • Page Title Optimization, Link Popularity
  • Keyword Research & Analysis
  • Online Competitor Analysis
  • PPC
  • Search engine Position Reporting
  • Article Writing, Article Submission
  • Blog Writing, Blog Submission
  • SEO Reporting.
Jan. 2007 - Jan, 2008
  • Promote the site www.miniwargaming.com to have its Page Rank increase by site submission.
  • Re - writes articles from war gaming forums and submit in the article directories.
  • Worked on the accounting department for the filing of Cash vouchers and Payment vouchers for auditing.

SEO Manager/Digital Marketer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2016 to January 2017 (12 Months)

Duties and Responsibilities:

  • Digital Marketing
  • PPC
  • On Page Local SEO
  • Install and Activate SEO Yoast
  • Claim Local Listing (Google FIRST)
  • Check existing citation / clean up • Check Competitors
  • Online Reviews
  • Enhanced Media
  • Update your social media
  • Use correct hashtags (#) • Post update regularly
  • Update the Google, Bing and Yahoo webmaster tools
  • Update the Google and Bing Analytics regularly
  • Update the crawl or the sitemap of the website every time there is a new post that was added on the website or on the blog

SEO Link Builder Digital Marketing Virtual Assistant and Webmaster

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2008 to January 2017 (108 Months)

Duties and Responsibilities:

  • Creates lot of websites, webshops for customers for their ecommerce or web store.
  • Assists customers when their websites have problems or errors. 

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2020 to January 2022 (16 Months)

Duties and Responsibilities:

  • Helping the Doers fixing their website problems
  • Fixing errors on the websites of the clients Doer
  • Digital Marketing Expert
  • SEO
  • Technical SEO
  • SEO Audits 
  • Webmaster
  • Creating Lead Pages and Landing Pages 
  • Using Go High Level platform
  • Social Media Manager
  • Aweber
  • Mailchimp
  • Facebook Ads
  • Canva
  • ClickFunnels

SEO Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2024 to October 2024 (2 Months)

Duties and Responsibilities:

  • Performed advanced technical SEO, resolving 404s, 301s, and broken internal links.
  • Executed complete on‑ page optimization, boosting keyword relevance and page engagement.
  • Conducted keyword research, created SEO‑ optimized content, and structured pages using H1/H2/H3 for maximum relevance.
  • Performed plugin updates and site speed enhancements

LOCAL SEO SPECIALIST

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2024 to July 2025 (14 Months)

Duties and Responsibilities:

  • Executed local SEO strategies improving Google Business Profile visibility.
  • Completed GBP verification, weekly posting, geo‑ tagging, and photo updates.
  • Managed local citations and monthly reporting through BrightLocal.
  • Executed Local SEO strategies to improve map pack rankings for multi-location businesses.
  • Conducted local keyword research to align landing pages and GBP posts with geo-targeted searches.
  • Managed Google Business Profiles, including verification, weekly content updates, and photo uploads.
  • Geotagged and optimized images to enhance local search signals.
  • Processed and analyzed monthly performance reports using BrightLocal, identifying opportunities for improved local visibility.
  • Built and cleaned local citations to increase consistency across online directories.

E Commerce SEO Specialist Shopify/WordPress

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2025 to October 2025 (7 Months)

Duties and Responsibilities:

  • Conducted full technical audits improving site crawlability, indexability, and overall SEO health.
  • Created optimized product pages and service pages with targeted keyword placement. 
  • Developed meta titles/descriptions for 100+ product pages, increasing CTR and search visibility. 
  • Improved image optimization processes (ALT text, compression), reducing load times and enhancing accessibility.
  • Managed sitemap and robots.txt to ensure clean indexing. Tech / Tools: GSC, Ahrefs, SEMrush, Screaming Frog, RankMath, SurferSEO, Shopify, WordPress

E Commerce SEO Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2024 to March 2025 (4 Months)

Duties and Responsibilities:

  • Identified critical site issues that affected rankings and implemented quick technical fixes.
  • Optimized hundreds of product pages with enhanced product descriptions, keyword placement, metadata, and internal linking.
  • Optimized product details, metadata, and images for SEO performance.
  • Updated plugins, improved site structure, and enhanced page authority through internal linking.
  • Executed technical cleanup: indexing fixes, crawl optimization, sitemap updates, and image optimization.
  • Increased organic visibility by maintaining a clean site structure and improving product discoverability.
  • Performed recurring SEO audits using Screaming Frog, SEMrush, and Ahrefs.

SEO Digital Marketer Webmaster

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2022 to August 2022 (5 Months)

Duties and Responsibilities:

  • Executed full website audits; fixed performance, speed, and indexing issues.
  • Created landing pages, web pages, and eBooks; handled CMS management and updates.
  • Performed on- page SEO, content optimization, and keyword implementation.

SEO Specialist Analyst

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2023 to April 2024 (12 Months)

Duties and Responsibilities:

  • Planned and executed SEO strategies for local and international campaigns.
  • Delivered detailed SEO audits, competitor analysis, and monthly performance reports.
  • Analyzed large datasets to determine ranking opportunities, boosting organic growth.
  • Improved keyword rankings across multiple industries using advanced tools including SEMrush, Ahrefs, and Screaming Frog
  • Managed SEO strategy and execution for local and international clients across multiple industries, improving organic visibility and search rankings.
  • Performed large-scale technical audits, identifying issues in crawlability, indexability, site structure, Core Web Vitals, and UX.
  • Created data-driven SEO strategies integrating keyword research, content optimization, and backlink analysis.
  • Delivered comprehensive client reports with insights and prioritization frameworks to guide performance improvements.
  • Conducted competitive analysis to identify ranking gaps and recommend opportunities for traffic and conversion growth.
  • Managed WordPress sites, ensuring content quality, metadata accuracy, and proper site architecture. 
  • Utilized SEMrush, Ahrefs, Screaming Frog, Search Atlas, GSC, and GA to monitor KPIs and identify optimization opportunities. Tech / Tools: GSC, Ahrefs, SEMrush, Screaming Frog, RankMath, WordPress

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Engineering

Graduation Date:

January 1, 2004

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    SEO, Local SEO, Technical SEO, SEO Audit, SEO Reports, WordPress,

INTERMEDIATE ★★

    Web Design

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17194087300
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: Intel i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.63/hr

Edward

Candidate ID: 313437

Engineering Electrical Engineers

ADVANCED

    ...

INTERMEDIATE

    Computer Hardware, Computer Literacy, Adobe Acrobat, Computer Troubleshooting...

Median Rate

$8.63

$9.29

if $1 = PHP52

$10.96

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.63 per hour or $USD 1496.32 per month

Remote Staff Recruiter Comments

  • Edward worked for over 20 years, earning a degree in Electrical Engineering. 
  • He had pieces of training on:
    • Autodesk AutoCAD
    • Programmable Logic Control
    • Sensor Technology Dualtech
    • Electro-Pneumatics Automation
    • Basic Pneumatics Automation
  • He prepared a bill of quantities and design drawings for approval of estimated costs for Construction materials, equipment, devices and labor costs.  He attends bid meeting and coordination with clients on projects. He prepares, understands and interprets construction plans, cost estimates, specifications and other contract documents for proper implementation. He prepared quotations from tender documents and generated quotations from price lists. He reviewed the bid documents for electrical and auxiliary layout plans and material specifications. He estimated all the required electrical and auxiliary works. He designed and estimated Electrical and Auxillary systems which included single-line diagrams and layout drawings. He checks for compliance with the requirements of the electrical works, materials, fixtures, equipment and methodologies 
  • He is proficient in using
    • AutoCAD
    • Autodesk 2D
  • He can start ASAP and is open for full time position
Predictive Index Behavioral Profile - Specialist 

Strongest Behavior
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Edward is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Edward, who takes responsibilities very seriously.

With experience and/or training, Edward will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Edward is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


 

Employment History

Electrical Estimator (Sales Support)

Industry:

Consulting (Business & Management)

Employment Period:

April 2018 to December 2023 (67 Months)

Duties and Responsibilities:

• Preparing quotations from tender documents.
• Going through tender documents to confirm compliance, product selection.
• Generate quotation from price lists.
• Manage tender schedule and going through tender documents to confirm compliance product selection.
• Preparing quotations received from email for live projects.
• Preparing mechanical specification compliance report.
• Generate VSD price lists per specific customer.
• Preparing Project Delivery Sheet Schedule.
• Generate Tender Sheet Schedule for project monitoring purposes.
• Forwarding purchased orders and quotes to customer service sales for processing.
• Teaching newly hired electrical estimators.

Electrical Estimator (Supervisory Level)

Industry:

Construction / Building / Engineering

Employment Period:

July 2014 to October 2017 (39 Months)

Duties and Responsibilities:

• Review the bid documents which include electrical and auxiliary layout plans and material specifications.
• Estimate all the required electrical and auxiliary works of the project then prepare Bill of Quantities which includes labor and material costs.
• Prepare Request for Quotation to be sent to suppliers to determine the price of estimated materials based on design.
• Follow-up and accumulates different suppliers’ quotations for comparison of prices which will determine the best possible price considering budget cost but not suffering quality.
• Also prepare electrical and auxiliary drawing layout plans if there are any changes or modifications in the most recent updated architectural plans.
• Attend site inspections if there is new project for bidding, or for renovations, modifications, demolitions, dismantling and re-installation, etc., of electrical works.
• Supervise electrical sub-contractor for the implementation of the project.
• Perform related duties and responsibilities as assigned

Electrical Engineer

Industry:

Electrical & Electronics

Employment Period:

June 2008 to August 2013 (62 Months)

Duties and Responsibilities:

• Review the bid documents which include plans and material specifications of the project required in design.
• Design and estimate Electrical and Auxiliary System which includes Single Line or Riser Diagram, Layout Drawing and estimated material take-off.
• Make an Estimate Sheet Summary and Scope of Works.
• Prepare the estimated material take-off in preparation for the Bill of Quantities that were itemized per system.
• Prepare Request for Quotation to be sent to suppliers to determine the price of estimated materials based on design.
• Follow-up and accumulates different suppliers’ quotations for comparison of prices which will determine the best possible price considering budget cost but not suffering quality.
• Prepare an arch file which compose of technical specs, bid documents, drawings, take-off & estimate sheets, request for quotations, and supplier’s quotation – for record keeping and future reference.
• Prepare bill of quantities and design drawings to be presented to engineering managers for approval of estimated costs which may include construction materials, equipment, devices, and labor costs.
• Attend bid meeting with the client for the coordination of the project.

Electrical Engineer

Industry:

Manufacturing / Production

Employment Period:

March 2007 to June 2008 (15 Months)

Duties and Responsibilities:

• Check for compliance the submittal requirements of electrical works’ materials, fixtures, equipment and methodologies prior to delivery of materials. Checks the materials delivered and its workmanship. Reports any deviation or seemed contrary to the plans and specifications as against any accepted engineering standards taking into consideration the interest of the Client in terms of quality, economy and time.
• Prepares, understands and interprets engineering construction plans, cost estimates, specifications and other contract documents for proper implementation.
• Ensure compliance to the requirements through close physical inspection during the execution of the project and installation of equipment and materials by the Contractor. Records and issues corresponding memorandum for non-conforming works to effect appropriate rectification/corrective measures.
• Assist in the preparation of progress reports of electrical works in the project. Prepares necessary correspondence, daily inspection report and punch lists. Maintain records of changes and field notes. Prepare recommendations on approval of progress payments and change orders.
• Perform related duties and responsibilities as assigned

Manufacturing Technician—Equipment

Industry:

Computer / Information Technology (Software)

Employment Period:

June 1997 to October 2006 (112 Months)

Duties and Responsibilities:

• Directly responsible for the repair & troubleshooting of test equipment.
• Conduct equipment audit.
• Make daily report.
• Help implement projects for the improvement of machine utilization with regards to productivity, quality, and human safety

Process Engineer

Industry:

Semiconductor / Wafer Fabrication

Employment Period:

February 1994 to July 1997 (41 Months)

Duties and Responsibilities:

• Perform operations of Engineering Run units before running actual production.
• Study the status of equipment performance in relation to the product that was being process therein.
• Make documents on how the process flow was done in the product.
• Solve problems encountered during operation.

Lightman-Electrician

Industry:

Government / Defence

Employment Period:

January 1992 to July 1992 (6 Months)

Duties and Responsibilities:

• Provide lights and electrical power supply for video camera to be used during live coverage speech of his/her Excellency—The President of the Philippines.

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electrical Engineering

Graduation Date:

March 29, 1991

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    INTERMEDIATE ★★

      Computer Hardware, Computer Literacy, Adobe Acrobat, Computer Troubleshooting, Microsoft Excel, Microsoft Outlook, Microsoft PowerPointMicrosoft WordPlanSwiftAutoCADBluebeam Software

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Shared Room
    • Speed Test Result: https://www.speedtest.net/result/15875683078
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: HP
    • Processor: Intel core i5
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.63/hr

    Jodel

    Candidate ID: 311795

    Accounting & Bookkeeping QuickBooks Accountants MYOB Accountants General Accountants

    ADVANCED

      MYOB, Microsoft Office, Bookkeeping...

    INTERMEDIATE

      Financial Statements, QuickBooks, NetSuite...

    Median Rate

    $8.63

    $9.29

    if $1 = PHP52

    $10.96

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 5.70 per hour or $USD 494.01 per month

    Remote Staff Recruiter Comments

    • Jodel is well experienced in Bookkeeping 
    • He started working since 2000
    • He worked with several industries like Food, Retail, Real Estate and BPO
    • He handled MYOB for over 3 years.
    • His skills and expertise are the following: .
      • Prepares Monthly Financial Statement Report
      • Balance Sheet & Trial Balance Schedule.
      • Bank Reconciliation
      • Subsidiary Ledgers.
      • Schedule of Collection & Disbursement.
      • Cash Position Report.
      • Maintain file and records
      • Invoice Handling
      • Process AP and AR
      • Monthly Flux Analysis
      • Monthly Fixed Asset Depreciation and Disposals of Asset
    • Candidate can start ASAP

    Predictive Index Behavioral Profile - Controller

    https://www.predictiveindex.com/reference-profile/controller/

    Strongest Behaviors:

    • Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
    • Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
    • Needs operational efficiencies: pushes hard to get things done as fast as possible, using proven methods, and ensuring a high-quality outcome. Very little tolerance for routines.
    Behavioral Summary:

    Jodel is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.

    Employment History

    ACCOUNTANT / CONSULTANT

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2017 to June 2020 (40 Months)

    Duties and Responsibilities:

    • Records journal entries for inter-company transactions and prepares reconciliation of balances.
    • Prepares journal entries for amortization of prepaid expenses and intangibles, accruals, and other monthly recurring transactions.
    • Inputs data on various MYOB Masterfile, which includes vendor & customer masterfile and cost centers.
    • Records employee reimbursements, cash advances and liquidation.
    • Prepares bank reconciliation statements.
    • Prepares Daily Cash Position Report for budget monitoring.
    • Prepares schedule for Monthly Expanded Withholding tax and Vat Relief with filing thru EFPS.
    • Prepares schedules for the Monthly P&L and Balance Sheet Report.
    • Process documentations for opening and closing of Corporate Bank Accounts.

    FINANCE OFFICER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2014 to June 2016 (24 Months)

    Duties and Responsibilities:

    • Undertake processing of accounts payable and review of accounts receivables, including disbursement vouchers, checks and Purchase order preparation.
    • Verify, review and confirm the accuracy, validity and propriety of all project expenses, including completeness and authenticity of supporting documents in compliance on financial policies and procedures.
    • Confirm cost codes, task codes and tax deductions for each transactions.
    • Initiate investigation of discrepancies or any unusual claims, and propose corrective actions for review by finance manager.
    • Provide logistical support to Project operations including general banking duties.
    • Prepare schedule of Expanded Withholding Tax and Vat Relief with filing thru Manual and EFPS.
    • Prepare Monthly bank reconciliation report.

    ACCOUNTS PAYABLE SPECIALIST

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2011 to June 2013 (28 Months)

    Duties and Responsibilities:

    • Review and book all valid invoices, credit card transactions and expense reports coming  from USA, Australia and Philippines.
    • Maintain file of all valid vendor and ensure all records are properly archived both hard copy documents and soft copies.
    • Prepares schedule for month end reporting such as Accrual Journals, Fixed Asset Depreciation, Expanded Withholding Tax and Vat.
    • Prepares Monthly Flux Analysis for such accounts assigned by the Manager.
    • Reviews compliance of approval of invoices and expense report  based on approval limits of authority and keep a master list of specimen signature of approvers.
    • Prepares Monthly Fixed Asset Depreciation and Disposals of Asset.
    • Reconciles with supplier on a scheduled basis.
    • File and prepares Philippine statutory reports thru EFPS such as 1601E/ 1604E, 2550Q /2550M, 1604E / 1604C, 1702 /1702Q.
    • Acts as a Liaison officer to the bank, internal revenue law firm and other government agencies.
    • Process and file Annual Business Permits and PEZA reports.

    PROPERTY ACCOUNTANT

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    July 2009 to January 2011 (18 Months)

    Duties and Responsibilities:

    • Prepares Monthly Financial Statement Report such as:
    1. Balance Sheet & Trial Balance Schedule.
    2. Bank Reconciliation
    3. Subsidiary Ledgers.
    4. Schedule of Collection & Disbursement.
    5. Cash Position Report.
    • Prepares BIR certificates for filing such as Vat 2550M & Q Expanded 1601E & 1604E
    • Monitor & Control Petty Cash Replenishment
    • Prepares monthly billing for Association Dues, Electricity / Water and Rental to Condo tenants.
    • Issuance of Official Receipts for the cash collections from tenants.

    SENIOR ACCOUNTING STAFF

    Industry:

    Employment Period:

    April 2004 to December 2008 (55 Months)

    Duties and Responsibilities:

    • Conduct frequent asset inventory to all Company Outlets and Head Office.
    • Custodian of Asset for Disposal and Auction.
    • Verifies the completeness of Inventory of Asset thru accounting records and assesses balances and frequent Asset Inventory.
    • Prepares Store Monthly Depreciation Report of all Outlets and Head Office for internal use.
    • Monitor and controls the issuance of accounting documents like Transfer of Asset; Disposal Slips; Gate Pass and Asset Acknowledgement Receipt
    • Heads and Supervise EGRESS (store demolition).
    • Coordinates with prospective buyers for asset disposal.
    • Reconciles/checks with the supplier’s records.
    • Bank Reconciliation.

    STORE SUPERVISOR (OIC)

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2000 to November 2001 (14 Months)

    Duties and Responsibilities:

    • Manage and controls all store operations that includes staff/employees
    • Controls inventory/stocks
    • Prepares forecasting report and sales report for accounting use
    • Performs month-end inventory of stocks
    • Cashiering using Visual Fox Pro
    • Monitors marketing replenishments
    • Prepares month-end report/performance

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Banking and Finance

    Graduation Date:

    May 5, 2000

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      MYOBMicrosoft OfficeBookkeeping

    INTERMEDIATE ★★

      Financial StatementsQuickBooksNetSuite

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 18.06, Upload: 54.05
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: LENOVO
    • Processor: INTEL CORE I5
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.66/hr

    Elena

    Candidate ID: 310128

    Virtual Assistant Appointment Setters Personal Assistant

    ADVANCED

      Call Management, Customer Service, Data Entry, Email Support...

    INTERMEDIATE

      English Tutoring, Google Spreadsheet, Executive Assistance, Organizational Skills...

    Median Rate

    $7.66

    $8.18

    if $1 = PHP52

    $9.51

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.66 per hour or $USD 663.44 per month

    Remote Staff Recruiter Comments

    • Candidate started working in BPO companies way back 2009. 
    • She was also engaged in doing freelance roles while working with these BPO companies and worked as a Freelancer
    • She worked for different roles doing customer service, back office tasks, virtual assistance, Sales and as a teacher in organizations/school.
    • For her BPO experience she handled clients from US & Australia.
    • Elena worked with different eCommerce platforms
      • Amazon
      • Shopify
    • She was able to handle financial accounts credit cards  and for Retail Gas & electricity provider industry.
    • Tools that she used:
      • CRM
      • REI simple - Database
      • Zoho
      • SAP
      • Mojo Dialler
      • Zencall
      • Keap
      • Hubspot

    Predictive Index Behavioral Profile - Individualist

    https://www.predictiveindex.com/reference-profile/individualist/

    Strongest Behaviors:

    • Strongly persistent. Pursues goals in very deliberate and systematic manner, even when setbacks or failures occur. Opinionated; only changes when absolutely required.
    • Extremely casual with rules. With strong focus on the goals rather than the implementation, will bend the rules in order to meet objectives. Very freely delegates details.
    • Seemingly carefree; unruffled, unflappable, and unworried. Takes each day as it comes and consistently follows the predictable routines.
    Behavioral Summary:

    Elena is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

    Having a willingness to take risk, Elena is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

    In expressing and acting on her ideas, Elena is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set she’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.


     

    Employment History

    VIRTUAL ASSISTANT/ APPOINTMENT SETTER (FREELANCE)

    Industry:

    Property / Real Estate

    Employment Period:

    May 2016 to October 2020 (53 Months)

    Duties and Responsibilities:

    • Ensure that everyone cultivates effective business relationships especially with the executive decision makers. 
    • Get to work with different industries like real estate and computer software companies. 
    • Had worked with different ESL companies as well.
    • But to the most part, I worked as a Virtual Assistant with a US client owning a real estate company. I assist him with calendar management, email management and also assist/help my client in buying properties in the US.

    CHILDREN'S MINISTRY COORDINATOR

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    April 2018 to April 2019 (12 Months)

    Duties and Responsibilities:

    • Delegate responsibility among colleagues and youth to enforce tasks with certainty and  accuracy. 
    • Monitored all programs are done according to what was planned, if not, to something that will have great results. 

    ADMIN ASSISTANT/ASSISTANT PRESCHOOL TEACHER

    Industry:

    Education

    Employment Period:

    April 2017 to April 2018 (12 Months)

    Duties and Responsibilities:

    • Provided various kinds of administrative assistance to the school. 
    • Answered phones, responded to emails, printing of documents, sending and processing  invoices and scheduling meetings. Worked on multiple projects or tasks at once. 
    • Assisted the lead teacher in handling a preschool class

    FINANCIAL ADVISOR

    Industry:

    Banking / Financial Services

    Employment Period:

    October 2014 to April 2016 (18 Months)

    Duties and Responsibilities:

    • Creates a lasting relationship with the customers. Ensures that they are satisfied with our services.
    • Provides great customer service among our clients all over the world.  
    • Develops negotiating strategies, examining risks and potentials.
    • Processes customers' requests - balance transfer, card replacement, adding supplementary cards, process over-the-phone payments, merchant verification

    SENIOR PROCESS ASSOCIATE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2013 to September 2014 (14 Months)

    Duties and Responsibilities:

    • Handled a gas and electricity provider in Australia. We monitor the materials and the availability of the resources. Sends people to our customers' address to have gas pipes and electric meter installed.
    • Was a part of the back office team where a system is being used to ensure that the customers’ queries and concerns were addressed in a timely manner.

    PROCESS ASSOCIATE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2009 to March 2012 (36 Months)

    Duties and Responsibilities:

    • Handled a prepaid debit card provider in the US who catered to clients from different US establishments. 
    • Was initially part of the Activations team (activates newly-registered card). Was upskilled for the Customer Service Department that involved proper coordination to the internal management team. Answers customers' queries and process requests like payment, Balance Transfer, card replacement, etc.
    • Was promoted to the Lost and Stolen Team that handles compromised cards. Also been to Disputes and Escalations Department where we were well-trained to provide solution to the most complicated issues whether by the client or by the operations.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    OPERATIONS MANAGEMENT

    Graduation Date:

    February 1, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Call Management, Customer Service, Data Entry, Email Support, Inbound Collections, Inbound Lead Generation, Outbound Appointment Setting, People Skills, Phone Support,

    INTERMEDIATE ★★

      English TutoringGoogle SpreadsheetExecutive AssistanceOrganizational Skills

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: Intel i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.12/hr

    Maricel

    Candidate ID: 310112

    Administrative Personal Assistant

    ADVANCED

      Appointment Setting, Email Handling, eCommerce, Data Entry...

    INTERMEDIATE

      Google Docs, Google Drive, Google Calendar, Google Sheets...

    Median Rate

    $9.12

    $9.85

    if $1 = PHP52

    $11.68

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.68 per hour or $USD 578.73 per month

    Full Time: $USD 9.12 per hour or $USD 1581.04 per month

    Remote Staff Recruiter Comments

    • Maricel has been working since 2011 and has handled roles such as Back Office, Customer Service Representative, Assistant Supervisor, and General Virtual Assistant within BPO industries.
    • She honed her skills in email management, website management customer service, data entry research, order tracking, photo editing, copywriting, eCommerce and telemarketer.
    • She has worked for Australian client 
    • Well versed with the following software tools: 
      • Canva
      • Magento
      • Trello
      • Skype
      •  hub STAFF
      • Ring central
      • salesforce
      • WordPress
    • She can start immediately 

    Predictive Index Behavioral Profile - Artisan

    https://www.predictiveindex.com/reference-profile/artisan/

    Strongest Behaviors:

    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
    Behavioral Summary:

    Maricel is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within her area of expertise. Works at a steady, even pace, leveraging her background for the betterment of the team, company, or customer.

    With experience and/or training, she will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Her work pace is steady and even-keeled, and she's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to her decision-making; Maricel plans ahead, double checks, and follows up carefully on decisions and actions.


     

    Employment History

    Back Office - Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2011 to January 2013 (24 Months)

    Duties and Responsibilities:

    • Assisting and coordinating with theRelationship Manager
    • Supporting administrative tasks
    • Conducting marketing research
    • Responding to email and phone calls

    Assistant Supervisor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2014 to February 2019 (57 Months)

    Duties and Responsibilities:

    • Manage workflow
    • Training new hires
    • Managing team schedules
    • Reporting to Manager and client
    • Evaluating weekly and monthly performance and providing feedback
    • Helping employees' issues and disputes

    General Virtual Assistant

    Industry:

    Employment Period:

    November 2019 to February 2021 (14 Months)

    Duties and Responsibilities:

    • Respond to email and phone calls
    • Manage contact list
    • Prepare customer spreadsheets and keep online records
    • Perform market research
    • Address clients' administrative queries
    • Maintain clients website

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Management

    Graduation Date:

    January 1, 2003

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Appointment Setting, Email Handling, eCommerce, Data Entry, Customer Service, Customer Service Management, Customer Handling, CRM, Credit Management, Content Editing, Inbound Calls, Inbound Collections, Inbound Telemarketing, Microsoft Word, Administration, Administrative Support, Order Processing, Order Entry,

    INTERMEDIATE ★★

      Google Docs, Google Drive, Google Calendar, Google Sheets, Graphic Design, Human Resource Management, InterviewingLead GenerationMicrosoft ExcelMicrosoft OutlookOnline Ordering Tool

    Work at Home Capabilities:

    • Internet Bandwidth: 50 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Dell
    • Processor: i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.57/hr

    Christine

    Candidate ID: 309852

    Design & Multimedia Graphic Designers

    ADVANCED

      Graphic Design, Art Direction...

    INTERMEDIATE

      Layout Design...

    Median Rate

    $11.57

    $12.62

    if $1 = PHP52

    $15.28

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 11.57 per hour or $USD 1002.31 per month

    Remote Staff Recruiter Comments

    • Candidate started working as a Graphic Designer in 2008. Since then, she has worked with both local clients and international clients from the US and Canada.
    • She started doing freelance work in 2019 but prior to that she has worked with clients from the following industries: publication, eCommerce and events company.
    • She is experienced in both digital and print graphic design and has created designs such as: brochures, posters, magazines, event materials, coffee table books and annual reports. For digital art, she has created social media tiles, online banners and an online store.
    • She also has some experience in doing video editing.
    • Top tools she has used are: Abobe InDesign, Illustrator and Photoshop.
    • While she thinks digital art is more fun and challenging, her forte lies in creating print graphics.
    • She has a freelance client where she dedicates 12 hours per week. She is available for part time opportunities.
    • Available to start asap.

    Employment History

    GRAPHIC DESIGNER

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2021 to April 2023 (27 Months)

    Duties and Responsibilities:

    • Create social media content for a range of different clients and industries
    • Create advertisements 
    • Design collateral for blogs, eBooks, marketing materials and other on and offline resources and content 
    • Brand identity ideation and development – including logos & variations, color and font profiles, style guides, web design, social media templates, email signature, letterheads, business cards and company documents 
    • Design visual marketing and communication content for external and internal stakeholders
    • Creation of presentations

    ART DIRECTOR

    Industry:

    Printing / Publishing

    Employment Period:

    October 2008 to April 2009 (6 Months)

    Duties and Responsibilities:

    • Conceptualize and design monthly magazine publication.
    • Art Direct for photo shoots.

    JR. ART DIRECTOR

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2009 to August 2010 (16 Months)

    Duties and Responsibilities:

    • Conceptualize ideas and designs for clients’ needs such as Annual Reports, Corporate and Marketing Collateral and Coffee Table Books.
    • Art Direct for photo shoots.

    JR. ART DIRECTOR

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    February 2011 to May 2012 (15 Months)

    Duties and Responsibilities:

    • Conceptualize ideas and designs for clients’ needs such as Corporate Branding and Re-branding, Annual Reports, Corporate and Marketing Collateral, and Web Design.
    • Art Direct for photo shoots.

    GRAPHIC DESIGNER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2012 to January 2015 (29 Months)

    Duties and Responsibilities:

    • Designs print ads for Newspapers based in Canada, US and Australia

    GRAPHIC DESIGN TEAM LEAD

    Industry:

    Banking / Financial Services

    Employment Period:

    January 2019 to June 2019 (5 Months)

    Duties and Responsibilities:

    • Designs event and marketing materials for one of the biggest banking company

    ART DIRECTOR

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to October 2018 (12 Months)

    Duties and Responsibilities:

    • Designs web banners and social media banners for clients in Australia.

    SENIOR GRAPHIC DESIGNER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2015 to October 2017 (24 Months)

    Duties and Responsibilities:

    • Designs web banners and edits photos for Catch of the Day Australia

    Education History

    Field of Study:

    Art/Design/Creative Multimedia

    Major:

    ADVERTISING ARTS

    Graduation Date:

    March 1, 2008

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Graphic Design, Art Direction,

    INTERMEDIATE ★★

      Layout Design

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/9404592474
    • Internet Type: Broadband
    • Hardware Type: Laptop
    • Brand Name: Dell
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.63/hr

    Amor

    Candidate ID: 309290

    Accounting & Bookkeeping Xero Accountants QuickBooks Accountants General Accountants

    ADVANCED

      Accounting, Bookkeeping, Budgeting, Cash Disbursement...

    INTERMEDIATE

      QuickBooks, Xero...

    Median Rate

    $8.63

    $9.29

    if $1 = PHP52

    $10.96

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.59 per hour or $USD 917.59 per month

    Full Time: $USD 8.63 per hour or $USD 1496.32 per month

    Remote Staff Recruiter Comments

    • Amy is a Certified Public Accountant with 35 years of experience in end-to-end accounting. She's been with the government and renewable energy companies and is now keen to work remotely. At present, she is a project-based Finance Officer at a local company.
    • Throughout the years, she became adept with the following:
      • Data entry
      • Cash management
      • Budgeting
      • Financial reporting and analysis
      • Account reconciliation
      • Taxation
      • Bookkeeping
      • Invoice and bill preparation
    • She is exposed to Xero, QuickBooks, Microsoft Office Apps (Excel, Outlook, Teams) Zoom, and Google Forms.
    • She is knowledgeable in MYOB and GST and has relevant work experience in using Xero for more than 2 years now.
    • She enrolled herself in online courses for Australian Accounting and holds certifications for Xero and QuickBooks.
    • She can start by February 12, 2024.
    • She prefers working the morning or mid-shift to any part-time or full-time position.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary

    Amor Corazon is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    With experience and/or training, Amor Corazon will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Amor Corazon is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

    Employment History

    Finance Officer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2023 to February 2024 (7 Months)

    Duties and Responsibilities:

    • Bookkeeping
    • Preparation of financial statements
    • Set up the organization details and financial settings in Xero.

    Financial Accountant

    Industry:

    Utilities / Power

    Employment Period:

    August 2022 to January 2023 (5 Months)

    Duties and Responsibilities:

    • Sets up the organization details and financial settings in Xero.
    • Sets up the chart of accounts.
    • Sets up bank account feeds.
    • Prepares invoices and bills.
    • Issues invoices to customers.
    • Sets up and prepares payroll.
    • Reconciles bank balance with book balance.
    • Prepares and submits financial statements (quarterly and annual) to the Parent Company
    • Files income tax returns (monthly, quarterly and annual) and alpha list electronically to Bureau of Internal Revenue.

    Internal Auditor III

    Industry:

    Government / Defence

    Employment Period:

    February 2018 to July 2022 (53 Months)

    Duties and Responsibilities:

    Internal Auditor III
    June 2021 - July 2022
    • Conducted Baseline Assessment of Internal Control System, management and compliance audit of the DOE to determine compliance with laws, regulations, managerial policies, accountability measures, ethical standards, and contractual obligations
    • Submits audit report on the findings and recommendations
    Internal Auditor II
    Oct 2019 - June 2021
    • Conducted Baseline Assessment of Internal Control System, management and compliance audit of the DOE to determine compliance with laws, regulations, managerial policies, accountability measures, ethical standards, and contractual obligations ·Submitted audit report on the findings and recommendations
    • Submitted audit report on the findings and recommendations
    Administrative Officer III
    Feb 2018 - June 2019
    • Prepared purchase order, routed for the signature of the end-user, and approving officer
    • Monitored the implementation of the provisions of the contract as well as payments of goods or services
    • Took notes during staff meetings and pre-bid conference

    Finance Manager

    Industry:

    Oil / Gas / Petroleum

    Employment Period:

    January 2007 to June 2016 (113 Months)

    Duties and Responsibilities:

    Finance Manager
    Oct 2008 - June 2016
    • Supervised budgeting, accounting, cashiering, and investment functions of the Company
    • Checked the daily collection for deposit to the bank
    • Reviewed and approved disbursement vouchers
    • Reviewed and approved Income Tax Returns for filing to the BIR.
    • Reviewed prepared checks for the signing of the authorized signatories
    • Prepared annual projected Financial Statements based on the proposed budget.
    • Reviewed and certified actual financial statements (Statement of Financial Position, Income Statement, Cash Flow Statement, and Statement of Changes in Equity)
    • Reviewed the Notes to the Financial Statements.
    • Prepared variance analysis.
    • Interpreted accounting data and analyze reports
    • Presented every month to the Board the financial performance of the Company.
    Financial Analyst
    Jan 2007 - Oct 2008
    • Prepared the annual budget, projected and annual financial statements
    • Prepared the payroll and pay slips of the employees.
    • Handled the issuance of the Statement of Accounts to clients and its collection
    • Entered the journal entries into the accounting system.
    • Prepared the supporting schedules of the Balance Sheet.

    Cashier IV

    Industry:

    Government / Defence

    Employment Period:

    August 1984 to December 2006 (268 Months)

    Duties and Responsibilities:

    Cashier IV
    May 1993 - Dec 2006
    • Assisted the Division Chief in the supervision of collection, disbursement and fund management functions of the Treasury Division
    • Checked the monthly reports of Collections and Disbursements.
    • Handled the budgetary estimates of the Division
    • Signed checks in the absence of the Division Chief
    Accountant III
    Jan 1991 - May 1993
    • Reviewed the accounting documents and other statements that are for the signature of the Chief Accountant
    • Prepared and submitted the Trial Balance of the agency for the signature of the Chief Accountant
    • Reviewed the supporting schedules to the Trial Balance prepared by the bookkeeper.
    • Prepared the bank reconciliation statements.
    Accountant II
    Aug 1984 - Dec 1990
    • Verified disbursement vouchers with particular emphasis on compliance with governmental requirements on cash disbursements
    • Prepared treasury reconciliation statements
    • Recorded and maintained the books of account of the Department
    • Handled actions required on voucher suspensions and disallowances by the external auditor a s may be required

    Education History

    Field of Study:

    Commerce

    Major:

    Accounting

    Graduation Date:

    April 1, 1981

    Located In:

    Philippines

    License and Certification: :

    • Certified Public Accountant

    Skills

    ADVANCED ★★★

      Accounting, Bookkeeping, Budgeting, Cash Disbursement, Cash Collection, Accounts Payable Management, Accounts Receivable Management,

    INTERMEDIATE ★★

      QuickBooksXero

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14256233293
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel Core i5
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.17/hr

    Lee

    Candidate ID: 308181

    Customer Support Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

    ADVANCED

      Customer Service, Customer Support, Inbound Calls, Outbound Calling...

    INTERMEDIATE

      Chat Support, Email management...

    Median Rate

    $7.17

    $7.63

    if $1 = PHP52

    $8.79

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time New Zealand Daylight Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.17 per hour or $USD 1242.17 per month

    Remote Staff Recruiter Comments

    • Candidate has more than 8 years of experience in the BPO industry.
    • He worked as Customer Service Representatives and was promoted twice as Team Leader and Senior Team Leader.
    • Lee worked under Telecommunication, Financial, Retail and Real Estate Campaign under US, AU and UK Client.
    • His expertise would be in Sales and Customer Support. He also trained new hired employees with Software and Product Learning when he was Senior Team Lead. 
    • He gained experience in:
      • Customer Support
      • Sales (Inbound/Outbound)
      • Appointment Setting
      • Lead Generation
      • Cold Calling
    • He is knowledgeable in tools such as:
      • Podio
      • Slack
      • SalesForce
      • CRM
      • Ringcentral
      • Netsuite
      • Avaya
      • PDA Software
      • Convoso
      • Skype
      • Rest Software
      • Microsoft Applications
    • He can star immediately

    Predictive Index Behavioral Profile - Specialist

    https://www.predictiveindex.com/reference-profile/specialist/

    Strongest Behaviors:

    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    Behavioral Summary:

    Lee is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Lee, who takes responsibilities very seriously.

    With experience and/or training, Lee will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Lee is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.



     

    Employment History

    ASSISTANT PROPERTY MANAGER

    Industry:

    Property / Real Estate

    Employment Period:

    November 2021 to April 2022 (5 Months)

    Duties and Responsibilities:

    • Check emails and respond to tenants’ inquiries
    • Update Airtable every now and then
    • Check online application in Inspect Real Estate
    • Call Rental and Employment References through Zoiper
    • Call Prospect and request for documents needed to proceed with application -Create New Tenancy in Property Tree
    • Draft Lodge New Bond for New Tenancy through Bonds online
    • Send Welcome Letter
    • Upload Application Form and IDs in Property Tree
    • Draft lease for New Tenancy document integrated REIWA Property Tree -Upload signed New Tenancy Lease in Property Tree
    • Upload signed Lease and update lease start and end date through Property Tree -Draft lease renewal document integrated REIWA Property Tree
    • Draft rent increase Form 10 integrated REIWA Property Tree
    • Draft Bond Variation online
    • Process Invoicing tenants through Property Tree
    • Update Rent increase date in Property Tree
    • Draft inspection report through Inspection Express
    • Generate CMA (Comparative Market Analysis) Report through RP Data Core Logic -Extract and generate Lease Expiry through Property Tree to Airtable
    • Extract and generate Rent Review Expiry through Property Tree to Airtable
    • Extract and generate Arrears through Property Tree to Airtable
    • Gather information in realestate.com.au for Suburb stock, Surrounding Suburb Stock and Median Rent -Email tenant of their intention before lease expires
    • Inform and communicates with Property Managers through MS Teams or through Outlook
    • Update cloud-base (Fresh Cloud) spreadsheet of Property Managers Lease Renewal Fees
    • Advise and remind Property Managers if lease has not been returned by the Tenant
    • Attend morning meetings everyday with Property Managers
    • Attend weekly Property Manager's Meeting

    Customer Service Representative

    Industry:

    Telecommunication

    Employment Period:

    September 2011 to October 2012 (13 Months)

    Duties and Responsibilities:

    • Assist customers in porting of numbers
    • Assist customers in troubleshooting their phones

    Customer Service / Technical Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2012 to June 2013 (5 Months)

    Duties and Responsibilities:

    • Receive inbound calls from customer and assist them by troubleshooting their internet modem
    • Provide an option and walk through with the step by step troubleshooting
    • Schedule maintenance and Technician visit to customer's location
    • Make sure that KPI's are met and exceed the expectation

    Chat Support Representative( Norton Symantec)

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    August 2013 to February 2014 (6 Months)

    Duties and Responsibilities:

    • Receive incoming chats worldwide
    • Assist customer with their Anti-virus issue
    • Basic troubleshooting by remote access to customers computer
    • Uninstalling and reinstalling Norton Anti-Virus
    • Removing of virus mannually through remote access

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2013 to December 2014 (19 Months)

    Duties and Responsibilities:

    • Receive inbound calls from customer and assist them with activating their Netspend card
    • Provide exceptional customer service
    • Provide accurate information of transactions made and breakdown

    VA (PROPERTY MANAGER)

    Industry:

    Property / Real Estate

    Employment Period:

    January 2014 to June 2016 (29 Months)

    Duties and Responsibilities:

    • Team Huddle and discuss what should be prioritized.
    • Check email if rental Prospects sent their application form
    • Review the form if there are missing field that the Prospect missed
    • Call Landlord, co-worker, supervisor or manager as their reference number for background checking
    • Review and send contracts via Email
    • Contact Prospect that the application was approved, sign the contract and ask if when to move in 
    • Email and text to existing tenants reminding them to pay their monthly rental
    • Email tenants of their eviction letter from court
    • Contact repair man and schedule for repair

    Senior Team Leader

    Industry:

    Healthcare / Medical

    Employment Period:

    February 2017 to May 2019 (26 Months)

    Duties and Responsibilities:

    • In charge of daily operation
    • Interviewing of applicants
    • Training of New Hires ( Account Specific )
    • Reporting and discussing bonus Grid to the CEO
    • Interviewing, Training and assigning of Doctors task for DME prescription
    • Ensuring that agents met the expected Sales Quota for the day 

    Team Leader II

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2019 to July 2021 (19 Months)

    Duties and Responsibilities:

    • Coaching and feedback to 15 agents
    • Upload and serve sanctions during coaching session
    • Extract and filter Team Break and Shifting Schedule to G-sheet
    • Collate pay disputes for the whole site
    • Huddle and update team standing
    • Tracks all system issues reported by the agent
    • Other Admin Tasks assigned by Operations Supervisor

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    BSMT

    Graduation Date:

    March 15, 2005

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Customer Service, Customer Support, Inbound Calls, Outbound Calling, Virtual Assistant Skills, Leadership, Team Management,

    INTERMEDIATE ★★

      Chat SupportEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 16.42, Upload: 33.78
    • Internet Type: DSL
    • Hardware Type: Desktop
    • Brand Name: Dell
    • Processor: Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $6.68/hr

    Cleamark

    Candidate ID: 308147

    Administrative Phone Support Agents Back-Office Administrators

    ADVANCED

      Virtual Assistant Skills, Customer Handling, Technical Support, Logistics...

    INTERMEDIATE

      Fraud Analysis, Fraud Detection, Data Analysis, Amazon...

    Median Rate

    $6.68

    $7.07

    if $1 = PHP52

    $8.07

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.68 per hour or $USD 578.73 per month

    Full Time: $USD 6.68 per hour or $USD 1157.45 per month

    Remote Staff Recruiter Comments

    • Candidate has worked for a marketing company, 4 years in the BPO industry and later on transitioned doing homebased jobs up until this present.
    • He has experience in customer service doing inbound and outbound calls, as a Virtual Assistant and as a Data Analyst.
    • For his virtual assistance experience for 2 years, he worked for a real estate web tech company wherein he maintains the website, take calls, manage calendars, schedule meetings and appointments and updates data.  He also experienced doing order processing like in Amazon.
    • He also then worked for 2 years as a Data Analyst for a company that determines cyber threats online. He generate websites, checking out social media accounts who possibly phish website and analyze. He used the company's own tool to generate websites.
    • Available to start asap.

    Employment History

    TELEMARKETER

    Industry:

    Banking / Financial Services

    Employment Period:

    February 2009 to March 2011 (25 Months)

    Duties and Responsibilities:

    • Identifies prospects by reading telephone directories, newspapers, and other prepared listings. 
    • Calls prospective customers by operating telephone equipment and other telecommunications technologies. 
    • Influences customers to open new credit cards by following a prepared sales talk to describe credit card features, rates, and promotions. 
    • Respond to questions.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Telecommunication

    Employment Period:

    May 2011 to January 2012 (8 Months)

    Duties and Responsibilities:

    • Attract potential customers by answering product and service questions.
    • Solve customer problems by clarifying customer complaints.
    • Electing and explaining the best solution to solve problem. 
    • Expedite correction or adjustment. 

    DATA ANALYST

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2018 to September 2020 (25 Months)

    Duties and Responsibilities:

    • Perform remote clerical tasks and traditional telemarketing.
    • Use computer for various applications, such as database management and word processing.
    • Take and initiate phone calls.

    VIRTUAL ASSISTANT

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2016 to August 2018 (25 Months)

    Duties and Responsibilities:

    • Manage calendars, schedule meetings and appointments.
    • Data entry
    • Take and initiate phone calls.

    TELEPHONE BANKER II

    Industry:

    Banking / Financial Services

    Employment Period:

    October 2012 to October 2015 (36 Months)

    Duties and Responsibilities:

    • Handle customer inquiries, complaints, and account questions.
    • Process credit card payments and funds transfer requests.
    • Dispute unauthorized transactions and create real time alert for compromised accounts.
    • Handles online banking and interprets account memos, red alerts, court orders and levies.
    • Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

    Education History

    Field of Study:

    Human Resource Management

    Major:

    BUSINESS ADMINISTRATION

    Graduation Date:

    May 1, 2010

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Virtual Assistant Skills, Customer Handling, Technical Support, Logistics, Administrative Support,

    INTERMEDIATE ★★

      Fraud Analysis, Fraud DetectionData AnalysisAmazonCustomer ExperienceData Mining

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: I3
    • Operating System: Windows 10
    4546474849

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    5. Agriculture and Agribusiness

    Agriculture and agribusiness.

    Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:

    • Grains
    • Grapes
    • Beef
    • Wool

    This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.

    The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.

    Australia’s agricultural export market (Is agriculture a big industry in Australia?)

    Yes. Australia is among the major global player as an agricultural producer and exporter.

    Australian agricultural products are in demand due to the industry’s focus on quality and sustainability. Working with agriculture

    With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.

    This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.

    Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.

    Outsourcing to the Philippines for agricultural research and admin support.

    To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.

    Outsourcing to the Philippines provides access to skilled professionals in:

    This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.

    6. Education and Online Learning Platforms

    Education and online learning platforms.

    The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.

    This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.

    Expansion of Australia’s education sector to global markets.

    Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.

    The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.

    These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.

    Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.

    Utilizing virtual assistants and outsourced content creation for educational content.

    To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.

    This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.

    Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.

    7. Renewable Energy

    Renewable energy.

    In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.

    This shift towards green energy thus opens up opportunities for economic growth and innovation.

    How big is the renewable energy market in Australia?

    Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.

    Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.

    This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.

    See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.

    Outsourcing project management and technical support for energy projects.

    To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.

    Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.

    This strategic approach allows Australia’s renewable energy projects to:

    • Streamline operations
    • Reduce costs
    • Enhance overall potential

    8. Real Estate and Property Management

    Real state and property management.

    The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.

    Yes it is, with proper managers among today’s in-demand roles, especially through remote or offshore channels. Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.

    These shifts are creating new opportunities for investors and property managers alike.

    Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.

    Outsourcing bookkeeping and virtual tours in real estate.

    To navigate this evolving market, real estate businesses are increasingly outsourcing bookkeeping and other functions. It also leverages technology to conduct virtual property tours.

    Hire Real Estate VA and Estimators for more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.

    These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.

    9. Tourism and Hospitality

    Tourism and hospitality.

    The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.

    Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.

    Post-pandemic recovery strategies for tourism.

    As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.

    The industry is reinventing itself with the help of:

    • Immersive virtual tours that showcase Australia’s stunning landscapes
    • Flexible booking policies
    • Enhanced health and safety protocols

    These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.

    Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.

    Outsourcing customer service and booking management to enhance guest experiences.

    A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.

    By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.

    This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.

    10. E-commerce and Digital Retail

    E-commerce and digital retail.

    Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.

    This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.

    Is digital marketing in demand in Australia? Is there a surge in online shopping?

    Digital marketing is increasing growing, where the surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.

    Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.

    This boom in e-commerce is not only driving profitability but also fostering innovation in:

    • Digital marketing
    • Logistics
    • Customer engagement

    Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.

    FAQs

    What is the most profitable industry in Australia right now? (What industries make the most money in Australia?)

    There’s no single “top” industry, but there are several, with Technology and IT Services consistently leading. This is due to strong demand for digital solutions across sectors. Growth in fintech, e-commerce, and remote services also makes this space worth considering for new and scaling businesses.

    Why is outsourcing important and why is outsourcing mentioned across multiple industries?

    Outsourcing appears repeatedly because it directly improves efficiency and cost control. Whether it’s IT support, bookkeeping, or customer service, businesses use outsourcing to keep efficiency and productivity numbers up while reducing overhead. It also allows for access to global talent without expanding internal teams.

    What is the best investment in Australia for long term?

    Sectors like renewable energy, healthcare, and agribusiness offer strong long-term investment potential. These industries are backed by global demand and sustainability trends. It’s also something that goes through constant innovation, making them more resilient to economic shifts.

    What is the most profitable small business in Australia? (How can small businesses enter profitable industries?)

    Profitable small businesses in Australia tend to be high-margin, recurring-revenue. And often, with low overheads. The list includes property management, bookkeeping, accounting, mortgage broking, and more.

    Small businesses can enter by focusing on niche services within larger industries. For example:

    • Supporting tech companies with specialized services
    • Providing admin or customer support to e-commerce brands
    • Offering virtual assistance to education platforms

    Starting lean and leveraging outsourcing lets smaller players to compete without the impractical upfront investment.

    Leveraging outsourced accounting and customer support for e-commerce platforms.

    To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support. From small business ideas to larger ones, side hustle or full-time, the trend remains: building a business model that includes online presence is the new black. And both brick-and-mortar and online businesses that want a bit of flexibility in building their teams are hiring remotely.

    Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing.

    From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.

    The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.

    For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.

    As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.

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    Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.

    About The Author

    Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.

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    Jed gets my philosophy in customer service. And he embraces it. There’s a few things he had to learn. There’s a few mistakes. 99.9% of the time it’s never spoken of again or heard of again because it’s not committed again. If I knew someone who is looking for someone, I would definitely recommend you [Remote Staff].

    Kelvin N.

    Client Kelvin

    We engaged in Remote Staff because we find that the candidates and the contractors from Remote Staff we bring onboard are very very efficient and helpful. We do appreciate what they’re doing. The quality of candidates, they have experience working with Australian companies. On day one, they speak our lingo. They understand what we need. And we’re able to communicate effectively.

    Tim R.

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    I’m happy that I’ve gone directly to Remote Staff. I got what I wanted. It wasn’t done overnight. We need to get the right person. Not just someone for the sake of getting someone. I absolutely recommend Remote Staff for the people who are considering it for their staff requirements.

    Stuart C.

    Client Stuart

    I would recommend Remote staff. You know location-wise, especially timewise, it’s very handy being almost aligned in timezones. The type of customers that Kevin [Contractor] has already worked with are the kind of customers that we have.

    Sangeeta T.

    Kim [Contractor] is good. There have been times when I had to pull her up. And tell her that certain things are not done right or not done on time. But she has been very open to feedback. And she actually improved a huge amount. She’s doing fine. She’s doing well.

    Andrew B.

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    Daryl [Remote Subcontractor] is great! We’re really happy with Daryl. He is proactive. Jumps on everything really fast. Yes, it has worked out really well.The people have been good so far. You hired well. And they communicate well. If there’s any issues, I guess my account manager, you’re always available when I need you. So far so good. I would recommend you to others.

    Bridget O.

    Client Review 1

    Remote Staff is our go-to for all staffing needs. Our digital marketing agency was in need of an additional web developer and I was so happy to find Remote Staff. From the seamless navigation on their website to the recorded voices of each web developer and extensive, detailed resumes, I immediately reached out to the company. This is the only recruitment firm I’ve dealt with that’s professional across the board. No matter who you are dealing with, everyone holds a high level of customer service, integrity and professionalism. They are so responsive and far surpassed our expectations with their follow-ups, check-ins and most importantly, they are very experienced recruiters. Their recruitment process is so thorough from beginning to end with detailed behavioral questionnaires to pinpoint what you’re looking for. We’ve grown and now have 3 amazing web developers on our team, all thanks to Remote Staff. Almira and Zion are the best!

    Heath

    Client Review

    It almost felt too good to be true in the sense that I had that initial meeting. We signed up. Within literally 24 hours, I had legitimate resumes in my inbox that I was able to read and view. I placed a candidate, still with us, one of our first remote subcontractors from Remote Staff.

    Michael

    Client Michael

    Why do I work with Filipinos? The biggest thing with Filipinos: they are very very good workers. They are very honest, and they are honorable.

    Mandy

    Client Mandy

    I really feel taken care of when I speak to Patricia [my account manager]. It’s really great to have that contact person that can go across whether for staff or internal that can assist with that.

    Daniel

    Client Daniel

    What I like about the Remote Staff experience is that people we deal with are responsible for sourcing the candidates, manage the interview process, onboarding and the ongoing account management. That process for me is quite good.

    Andrew

    Client profile picture 2

    Engaging Remote Staff is easy. Getting candidates doesn’t take too long. I found the screening process or Remote Staff to be great. From there, you have a direct line to the team. I have full control. And that’s really something that’s important.

    Tony

    Client Tony

    It’s been a positive experience. To have 2 employees that worked out straight off the bat, is really beneficial to us. We do actually intend on getting more Remote Staff in the future. So yeah, we’ll be using the service again.

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