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Feb 20
The 10 Most Profitable Industries in Australia.

10 Most Profitable Industries in Australia

Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.

Understanding which sectors are particularly profitable offers insights into where your next business opportunity might lie.

Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.

1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.

They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.

The boom in Australia’s tech sector.

The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.

This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:

  • Enhance their operations
  • Reach new markets
  • Create innovative products and services

The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.

Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.

Role of outsourced software development and virtual IT support.

A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.

By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost through IT helpdesk specialists and Tech  Support Specialists.

This approach also allows businesses to remain agile and responsive to market changes.

2. Mining and Natural Resources

Mining and natural resources.

Is mining Australia’s largest industry?

Yes, it is. Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.

Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.

It drives exports and contributes significantly to the national GDP.

Australia’s global standing in mining.

Australia’s global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:

  • Iron ore
  • Coal
  • Gold

This leadership is about the:

  • Quality of operations
  • Sustainable practices
  • Ability to innovate in extraction and processing technologies

The sector’s success is due to the combination of:

  • Rich natural resources
  • Advanced mining techniques
  • Focus on environmental and social governance

Name
First time to hire remote staff?

Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.

Outsourcing administrative and financial services in the mining sector.

Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.

This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:

  • Reduce overheads
  • Enhance operational efficiency
  • Maintain agility in a competitive global market

3. Financial Services and Fintech

Financial services and Fintech.

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.

Growth of fintech and banking in Australia.

The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.

From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.

This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.

See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.

How accounting and bookkeeping, and financial analysis enhance efficiency.

Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.

Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.

This strategic move provides businesses with deeper insights into their financial health for better decision-making.

4. Healthcare and Biotechnology

Healthcare and biotechnology.

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.

It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:

  • Pharmaceuticals
  • Medical devices
  • Cutting-edge biotech research

The Australian Health System encourages innovations in healthcare driving profitability.

Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:

  • New treatments
  • Medical devices
  • Diagnostic tools

All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.

Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.

The role of outsourced admin support and HR in healthcare management.

To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.

Outsourcing these functions allows healthcare companies to concentrate on:

  • Research and development
  • Patient care
  • Market expansion

Through healthcare outsourcing, the sector can guarantee:

  • Efficient operations
  • Compliance with regulatory requirements
  • Attraction and retention of top talent

All of these are important for maintaining profitability in this highly competitive industry.

Candidates:

580

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $12.58/hr

Fahad

Candidate ID: 443483


ADVANCED

    WordPress, .NET 4.0, MVC Razor, Umbraco...

INTERMEDIATE

    AngularJS, Kotlin, CloudFare...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.58 per hour or $USD 1090.27 per month

Remote Staff Recruiter Comments

  • Fajad has a bachelors degree in Information Technology. He has 5 years of experience working as a Full-stack Web Developer and has worked with both local and foreign clients. He was also employed as an instructor and taught basic hardware, network and OS troubleshooting.
  • As a web developer, he is adept with C#, Umbraco, PHP, HTML, CSS, JavaScript, jQuery, Vue JS, MVC and Java. He has experience with working on frameworks like Laravel and CodeIgniter. As for content management systems he has been exposed to using Joomla, OpenCart and WordPress. He has good exposure with customizing and developing plugins specifically for WordPress. He has made web apps based on Umbraco and .NET. He has developed learning platforms, multi-vendor ecommerce and digital wallets. He has good skills with converting PSDs to HTML.
  • He is currently a novice in Kotlin and is open to pursuing further projects with this language if given a chance. Other technologies/models/languages he has utilized including OOP, MySQL, SQL, AJAX, microservices, Axios, Pusher, Web Push, Bootstrap, Tailwind, Native Script (Angular), Angular CLI, Crontab, SSH and VPS.
  • Aside from development he is also skilled with photoshop and video editing.
  • He can start Immediately and is open for Full time position.
Predictive Index Behavioral Profile - Strategist 

Strongest Behavior
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
Behavioral Summary

Roldan is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Roldan takes work and responsibilities very seriously and expects others to do the same.

 
 

Employment History

Sr. FullStack Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2018 to January 2020 (24 Months)

Duties and Responsibilities:

  • Developed web application multi vendor ecommerce using .Net and Umbraco.
  • Developed web application learning platform using .Net and Umbraco.
  • Developed web application messaging using .Net and Umbraco.
  • Develop API’s using .Net MVC
  • Maintain Database (SQL)

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2017 to September 2018 (20 Months)

Duties and Responsibilities:

  • Created a website for web agency
  • Created a system for client using Laravel

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2016 to February 2017 (13 Months)

Duties and Responsibilities:

  • Maintain existing system and troubleshoot (Joomla, Opencart, Wordpress, Codeigniter)
  • Develop a system using Codeigniter
  • Maintain Databases and API’s using Laravel

Sr. FullStack Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2020 to October 2023 (45 Months)

Duties and Responsibilities:

  • Create web for agency client and deep dive to plugins code (Wordpress).
  • Create web application for CS and create funnels using Angular, firebase.
  • Develop RESTFUL API using .Net Core and Swagger
  • Research and Development for Microservices
  • Deploying App using Google Cloud Compute Engine
  • Develop CRM using .Net Core
  • Develop web application for CS and create funnels using Angular, firebase.
  • Managing my team and provide a solution for them
  • Maintain Database (SQL)

Web Developer / FullStack Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

September 2017 to January 2018 (4 Months)

Duties and Responsibilities:

  • Develop and troubleshoot the social network of the company.
  • Create website for US client
  • Develop Rest API and using .Net
  • Develop company software (Project Management) using .Net MVC
  • Maintain Database (MYSQL)

Computer System Servicing (CSS) Instructor

Industry:

Education

Employment Period:

January 2017 to January 2018 (12 Months)

Duties and Responsibilities:

  • Taught troubleshooting for  computer hardware, network, OS etc.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 2, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    WordPress, .NET 4.0, MVC Razor, Umbraco, CSS to WordPress, CSS3, HTML5, jQuery, Laravel, API Development,

INTERMEDIATE ★★

    AngularJSKotlinCloudFare

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 19.40, Upload: 46.02
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Generic
  • Processor: Ryzen 5 3600
  • Operating System: Windows 11

All-inclusive Rate: USD $9.64/hr

Alor

Candidate ID: 443320


ADVANCED

    Calendar Management, Data Entry, Drafting, Scheduling...

INTERMEDIATE

    Legal...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time US Eastern Standard Time Australian Central Standard Time Australian Western Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.69 per hour or $USD 579.81 per month

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

  • Alor has 5 years of experience as a paralegal, handling tasks such as legal document drafting, client management, scheduling, and CRM management.
  • He also has 4 years of experience as a team leader in quality assurance, focusing on process optimization, team management, and reporting.
  • Led a project to enhance the QA framework, improving guidelines and reporting systems.
  • Managed the intake, organization, and filing of legal documents, contributing to the smooth flow of legal procedures.
  • Developed expertise in managing client communications, appointments, and legal proceedings for a high-volume law practice, showcasing strong multitasking abilities.
  • Strong skills in legal document drafting, case management, CRM management, and project management. Excellent client service and team management abilities.
  • He performed various tasks such as:
    • Calendar Management
    • Email Management
    • Creating drafts of notices and documents
    • Appointment setting
    • Managed service inbox of the firm
  • Proficient in Microsoft Office 365, Google Suite, HubSpot CRM, Clio, FileVine, DocuSign, Adobe Sign, Canva, Photoshop, Monday.com, Asana, ClickUp, and Meta Business Suite.
  • He is open for both part-time and full-time positions and is available to start immediately
     

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors:

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Behavioral Summary:

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Alor Christian is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Alor Christian gets along easily with a wide variety of people.


 

Employment History

Legal Assistant

Industry:

Law / Legal

Employment Period:

February 2019 to July 2024 (64 Months)

Duties and Responsibilities:

  • Requesting Medical Bills Records and other documents from providers. Setting up insurance claims for clients.
  • Docketing or filing Legal Documents to the court portal.
  • Drafting legal documents (Notice of Claims/demand, Notice of Hearing, Notice of Appearance, and others.)
  • Intake specialist.
  • Qualifying leads if they meet the parameters.
  • Client management: Great customer/client service skills.
  • Conducting research, investigating facts, and developing legal arguments
  • Drafting contracts, depositions, and pleadings.
  • Discovery of evidence or other supporting documents.
  • CRM management: Managed client’s case status, stage, and taskings using the CRM to effectively organize what needs to be done.
  • File organization: Organized client files in our software to make it appealing and to easily find documents on demand.
  • Organizing Documents for signature with clients.
  • Calendar Management: Scheduling appointments, court hearings and coordinating with clients.
  • Inbox Management: Responding to client emails, SMS, and other forms of communication and taking necessary action.
  • Social Media Management: Handling social media accounts, including content creation, running ads, and configuring automated replies for lead generation.

Quality Assurance Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2015 to December 2018 (42 Months)

Duties and Responsibilities:

  • Started as a customer service representative that takes in inbound calls to resolve customer's concerns and got promoted as a QA.
  • As QA, my main role was to do quality audits, reporting and making recommendations for the business' improvement.
  • Became chat support and email support for a year due to the COVID lockdown and suspended my QA Role.

IDR Email Management Specialist

Industry:

Healthcare / Medical

Employment Period:

October 2024 to Present

Duties and Responsibilities:

  • Manages and oversees emails received in the IDR folder.
  • Ensures accurate assignment of emails to the respective IDR Claims Specialists and other staff in the organisation.
  • Attends to enquiries from clients and financial firms.
  • Implements effective processes to ensure emails are actioned on time.
  • Adheres to KPIs and responds to emails with set time frames.
  • Assists the IDR team with various administrative tasks when required

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Calendar Management, Data Entry, Drafting, Scheduling, Administrative Support, Virtual Assistant Skills, Appointment Setting, Email management, File Management,

INTERMEDIATE ★★

    Legal

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: MSI
  • Processor: Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.58/hr

Maria

Candidate ID: 443273


ADVANCED

    Social Media Management, Digital Marketing, Content Management, LinkedIn Marketing...

INTERMEDIATE

    SEO, Email Marketing, WordPress, Keyword Research...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.58 per hour or $USD 1090.27 per month

Remote Staff Recruiter Comments

  • Cristina has 10 years of working experience for hospitality, manufacturing, and advertising companies where some are based in Australia and Europe.
  • She started her career as a Payroll Officer and then transition to pursue a profession in digital marketing for 3 years now.
  • As Social Media/Digital Marketer, she is exposed on the following tasks 
    • Managing social media platforms like Instagram, Facebook, LinkedIn, Twitter, Pinterest, and YouTube
    • Writing content for social media and websites
    • Performing SEO audits, SEO optimization, competitor analysis, and keyword research 
    • Managing WordPress 
    • Generating social media analytical reports 
    • Executing email marketing campaigns using Mailchimp 
    • Designing basic graphics and simple video editing
    • Doing community management to boost the organic following  
    • Doing affiliate marketing where she scouts for potential US influencers to endorse their products
  • She is is knowledgeable with Trello, Canva , Slack, Hootsuite, Grammarly, Copy.ai, Tail wind, Google Analytics, Keyword Planner, Search Console, Trends, SEMrush, SEO Quake, AHREFS, Buffer, Uber Suggest, Mailchimp, WordPress (Elementor as plugin), Facebook Meta Business, Google Suite, ChatGPT, and Google Bard.
  • She is readily available.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors:
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
  • Drive to protect the company against risk by doing things in general accordance with established standards.
Behavioral Summary: 

Maria Cristina is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Maria Cristina, who takes responsibilities very seriously.


Employment History

SEO/SMM/General Virtual Assistant

Industry:

Employment Period:

October 2020 to November 2022 (25 Months)

Duties and Responsibilities:

  • General Virtual Assistant
    • Updating listing details on Channel Manager
    •  Add/Update listings to OTAs like Airbnb, Booking.com, VRBO
    • Update listing details on the website
    • Manage Bookings from different platforms to the channel manager
    • Manage communication with tenants
    • Manage communication and schedules of cleaners
    • Send payment requests to some guest s
  • Social Media Management
    • Manage Social Media sites, Facebook, Instagram, and LinkedIn
    • Social Media Engagement
    •  Content Creation
    • Scheduling contents
  • SEO Specialist
    • Website Audit
    •  Keyword Research
    • On-Page Optimization
    • Content/Blog Post Creation
    • Optimizing Listings Content Description, URL, and Photos

SEO Specialist and Content Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2022 (2 Months)

Duties and Responsibilities:

  • SEO Audit
  • Keyword Research
  • Competitors Analysis
  • On-Page Optimization
  • Website Content Creation
  • Creation of Lead magnet
  •  Social Media Manager

Digital Marketing Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2022 to October 2022 (5 Months)

Duties and Responsibilities:

  • Influencer Marketing
  • SEO Backlinking
  • SEO Content Briefs creation and Uploading to Webflow
  • Lead Generation using Apollo.io
  • Email Marketing Using Sendgrid
  • Creation of a Newsletter using Beehiiv
  • Creation and Publishing of a LinkedIn Newsletter

Social Media Manager, Instagram and Titok

Industry:

Healthcare / Medical

Employment Period:

March 2022 to May 2022 (2 Months)

Duties and Responsibilities:

  • Content creation
  • Video creation (Reels) and Video editing
  • Engagement
  • Inbound Marketing

LinkedIn Strategist

Industry:

Employment Period:

November 2021 to February 2022 (3 Months)

Duties and Responsibilities:

  • Social Media Management
  • Setup and Manage LinkedIn Company Page and Twitter Business Profile
  • Promote Brand, Social Media Engagement and services
  • Post valuable content and engage to target clients
  • Create graphics using Canva
  • Check Social media Analytics
  • Maintain Lead lists
  • Run LinkedIn paid advert

Social Media Management and Marketing

Industry:

Banking / Financial Services

Employment Period:

October 2021 to January 2022 (3 Months)

Duties and Responsibilities:

  • Manage Social Media platforms like LinkedIn, Facebook, Facebook Community, and Instagram
  • Create company branding and Client Persona
  • Create graphics and documents using Canva, post content and do engagements
  • Post content and engage during "Post-Party."
  • Create and promote Free and paid events

Digital Marketing / Email Management (Consultancy)

Industry:

Employment Period:

March 2021 to May 2021 (2 Months)

Duties and Responsibilities:

  • Social Media Management
    • Manage Social Media sites, Facebook, Instagram, and LinkedIn
    • Social Media Engagement, Scheduling contents
  • LinkedIn Lead Generation
    • Manage LinkedIn Company Page
    •  Email Marketing using MailChimp
    • Create and send automated emails using MailChimp
    •  Manage Email campaigns
  • CRM implementation and management
    • Install, implement and manage CRM (LACRM)

LinkedIn Consultant

Industry:

Manufacturing / Production

Employment Period:

September 2021 to September 2021 (0 Months)

Duties and Responsibilities:

  • Educate company Owner/CEO on How to Set up and Optimize LinkedIn Profile and Company page
  • Train them how to do LinkedIn Outreach effectively
  • Coach them on how to increase Company Page followers
  • Coach them on how to use LinkedIn Sales Navigator, and it's benefits to B2B Marketing

Sales and Digital Marketing Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2021 to December 2021 (7 Months)

Duties and Responsibilities:

  • Social Media Management
    • Setup and Manage Social Media sites like LinkedIn Company Page, Facebook Page and Twitter
    • Promote Brand, Social Media Engagement and services
    • Research, create, and Post content on all platforms
    •  Create graphics, videos and presentations using Canva
    • Check Social media Analytics
  • LinkedIn Lead Generation
    • Lead Generation using Sales Navigator 
    • Connect and engage with prospected clients on LinkedIn (Freelancers Online Job Marketplace & B2B Marketing)
    • Update Marketing Dashboard
    • Increase Company Page followers organically
  • Email Marketing using Sendgrip
    • Generate email lists from LinkedIn followers
    •  Create email templates, set up and manage Email campaigns
  • Sales and Marketing
    • Research Marketing Strategies for a software development company
    • Search and send proposals for software and development projects

Payroll & Database Admin/Project Manager/ISO Auditor/Compenben

Industry:

Manufacturing / Production

Employment Period:

October 2007 to December 2017 (122 Months)

Duties and Responsibilities:

  • Payroll Admin
  • Processing and releasing of Compensation and Benefits
  • Database Admin 
  • ISO Auditor
  • Project Manager
    • Implement TImekeeping System using RFID and biometrics
    •  HRIS Project Manager
    • Automate processes in releasing Food Product and Rice Benefits

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2023 to August 2023 (0 Months)

Duties and Responsibilities:

  • Establish and manage social media accounts for the brand.
  • Develop effective social media strategies to promote the business.
  • Create and share engaging and relevant content across platforms.
  • Monitor and analyze social media analytics to optimize performance.
  • Execute social media advertising campaigns.
  • Engage with relevant groups and connect with potential customers.
  • Keep track of competitor strategies and performance.
  • Produce high-quality written content for various platforms.
  • Proofread and edit content to ensure accuracy and clarity.
  • Format content appropriately for different platforms.
  • Develop content strategies aligned with business goals.
  • Conduct competitor research to stay up-to-date with industry trends.
  • Publish content on different platforms.
  • Utilize article spinning techniques for content variation.
  • Submit content for guest posting opportunities.
  • Develop and implement effective SEO strategies.
  • Conduct keyword research to identify relevant search terms.
  • Analyze competitor websites and strategies.
  • Perform site analysis and identify areas for improvement.
  • Optimize on-page elements to enhance website visibility.
  • Execute off-page optimization techniques to build backlinks.
  • Manage sitemap and webmaster submissions.
  • Register the business with directories and online business listings.
  • Utilize social bookmarking to increase website visibility.

Digital Marketing Specialist

Industry:

Manufacturing / Production

Employment Period:

January 2024 to May 2024 (4 Months)

Duties and Responsibilities:

  • Social Media Management
    • Manage and curate content for Facebook, Instagram, and LinkedIn to enhance our social media presence. Create engaging posts, run ad campaigns, and monitor user engagement to drive a positive ROI.
  • Competitive Analysis
    • Analyze competitors' social media accounts to identify trends, opportunities, and strategies that can be incorporated into our own social media efforts.
  • SEO Optimization
    • Improve website SEO by conducting keyword research, optimizing on-page content, and implementing SEO best practices to enhance our online visibility.
  • Google Analytics
    • Analyze and interpret data from Google Analytics to measure the impact of our digital marketing efforts and make data-driven decisions.
  • WordPress Support
    • Possess a basic knowledge of Web Development to assist with website updates and enhancements when necessary.
  • Adaptability
    • Be open to taking on additional tasks beyond the scope of this description to help enhance our digital marketing efforts.
  • Performance Reporting
    • Provide regular reports and insights on the effectiveness of digital marketing initiatives to the client.

Social Media Manager and SEO Assistant for ISO Consulting Company

Industry:

Consulting (Business & Management)

Employment Period:

February 2025 to October 2025 (8 Months)

Duties and Responsibilities:

Social Media Management Content Writing SEO Optimization Performance Analytics

Digital Marketing Associate and LinkedIn Manager

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

April 2024 to December 2025 (20 Months)

Duties and Responsibilities:

LinkedIn Management Funnel Building Content Writing

LinkedIn Manager for a Merger & Acquisition Company

Industry:

Consulting (Business & Management)

Employment Period:

May 2025 to February 2026 (9 Months)

Duties and Responsibilities:

LinkedIn Profile Management Content Writing Performance Analytics

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

April 11, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media ManagementDigital MarketingContent ManagementLinkedIn Marketing

INTERMEDIATE ★★

    SEO, Email Marketing, WordPressKeyword ResearchSEO AuditMailChimpHubspot CRM

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 7.86, Upload: 26.18
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo Legion 5
  • Processor: 13th Gen Intel(R) Core(TM) i7-13650HX
  • Operating System: Windows 11

All-inclusive Rate: USD $7.67/hr

Diezl

Candidate ID: 443180


ADVANCED

    Outbound Sales, Outbound Calling, Inbound Sales, Chat Support...

INTERMEDIATE

    Customer Service...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

  • Diezl has been working for 7 years in the BPO industry.
  • Her expertise is Inbound Calls, Outbound Sales, Email Support, Chat Support, Email Support, and Customer Service.
  • She handled telco and retail account.
  • She worked with clients that cater to US and UK. 
  • She can start immediately. Open to work full-time. 

Employment History

Customer Service Representative Outbound/Inbound Sales

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2015 to June 2022 (86 Months)

Duties and Responsibilities:

  • Task to do outbound calls and inbound calls to sell sim and mobile plans in UK account by providing better options with them and selling the benefit of the products.
  • Take order over the phone and provide excellent customer service if they have complaints in regards with the product.
  • One of the support during peak with all their queries to deliver a professional and best customer service in a timely manner.
  • Task to provide overview of the current product and offer to know the opportunities that it has for better competition in the market.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel & Restaurant Mangement

Graduation Date:

April 1, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Outbound Sales, Outbound Calling, Inbound Sales, Chat Support, Email Support, Email Handling,

INTERMEDIATE ★★

    Customer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 32.33, Upload: 45.62
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: Inter Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Lorely

Candidate ID: 442981


ADVANCED

    Microsoft Office, Google Docs, Email Handling, Customer Handling...

INTERMEDIATE

    SAP, Bank Reconciliation...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.16 per hour or $USD 707.42 per month

Remote Staff Recruiter Comments

Lorely is a graduate of Bachelor of Science in Business Administration Major in Financial Management. She has a wide range of expertise in administrative tasks including:
  • Billing and Collections
  • Bank Reconciliation
  • Invoice processing
  • Journal entries
  • Inventory
  • Account Receivables and Account Payables
  • Email management 
  • Data entry
She is proficient in using different tools and software:
  • ERP
  • Peachtree
  • Quickbooks
  • Xero
  • Google Workspace
  • Microsoft Office
She is available to start immediately

Predictive Index Profile - Artisan
https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.
Behavioral Summary

Lorely is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

Employment History

Branch Coordinator

Industry:

General & Wholesale Trading

Employment Period:

June 2016 to September 2018 (26 Months)

Duties and Responsibilities:

  • Preparation of the Daily Sales and Collection Report for the day.
  • Handling of cash and/or checks received
  • Preparation of Sales Subsidiary Journal and Collection Journal
  • Tagging of service calls received and coordinating with service engineers
  • Preparation of TCP Billings
  • Inventory Control and Management

Billing and Collection Officer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2019 to January 2021 (23 Months)

Duties and Responsibilities:

  • Billing and sending invoices to client
  • Coordinating with Globe and Smart
  • Handling client queries / Resolving disputes
  • Informing and reminding clients about their outstanding balances
  • Posting of payments to QuickBooks 
  • Managing online store

Buyer I

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to April 2022 (14 Months)

Duties and Responsibilities:

  • Backlog Buyer
  • Order Management
  • Coordinating with Inside Sales and Vendors

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Microsoft Office, Google Docs, Email Handling, Customer Handling, Bookkeeping, Xero Accounting, QuickBooks, Accounts Receivable Management, Accounts Payable Management, Billing, Collections,

INTERMEDIATE ★★

    SAPBank Reconciliation

Work at Home Capabilities:

  • Internet Bandwidth: 15 Mbps
  • Working Environment: Shared Room
  • Speed Test Result: Download: 2.70, Upload: 8.00
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Inter Core i3 10th Gen
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Ma.

Candidate ID: 442951


ADVANCED

    Data Collection, Research, Technical Support, Email Lead Generation...

INTERMEDIATE

    Team Management, Call Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
US Pacific Standard Time Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.24 per hour or $USD 801.01 per month

Full Time: $USD 8.65 per hour or $USD 1499.92 per month

Remote Staff Recruiter Comments

  • Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
  • She honed her skills in:
    • Customer support
    • Email and chat support
    • Technical support
    • Data entry
    • Calendar management
    • Inbound calls 
    • Data entry 
    • Team management
  • She has worked with a US client
  • well versed with the following software tools:
    • Salesforce
    • Intercom
    • Callaction.com
    • Google suite
    • Trello
    •  Intercom
    • Salesforce
    • follow up boss
    • Canva
    • Animoto
    • Zillow  
  • She can start immediately for Full time position.
Predictive Index Behavioral Profile - Guardian

Strongest Behavior
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


 

Employment History

CUSTOMER SUPPORT SPECIALIST

Industry:

Property / Real Estate

Employment Period:

March 2021 to January 2023 (22 Months)

Duties and Responsibilities:

  • Assist in managing the company's clients, including technical issue, billing inquiry, and sales enforcement.
  • Build systems to triage naming requests and manage creative workflow
  • Manage documentation and emails
  • Serve as Team Manager working directly for the CEO, handled team support for training and coaching.

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to January 2021 (24 Months)

Duties and Responsibilities:

  • Basic support specialist on basic troubleshooting of computers.
  • Responsible to talk incoming calls, sending out emails and doing outbound conversations for customer reachout.

REAL ESTATE VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2018 (24 Months)

Duties and Responsibilities:

  • Manage database for lead generation.
  • Consolidate appointments and tasks.
  • Dedicatedly pitch new ideas to solve business challenges

EXECUTIVE ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to May 2023 (2 Months)

Duties and Responsibilities:

  • Assist clients with dedicated tasks.
  • Tasks: Calendar scheduling, Data entry, Booking,
  • Managing Meetings and Appointments, Email & Chat
  • Management etc.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Collection, Research, Technical Support, Email Lead Generation,

INTERMEDIATE ★★

    Team ManagementCall Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air
  • Processor: M1 2020
  • Operating System: MacOS X

All-inclusive Rate: USD $8.16/hr

Marcel

Candidate ID: 442930


ADVANCED

    Customer Handling, Sales, Upselling, Chat Support...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.16 per hour or $USD 707.42 per month

Full Time: $USD 8.16 per hour or $USD 1414.85 per month

Remote Staff Recruiter Comments

  • Marcel has been working for 10 years mostly in BPO industries
  • His skills includes the following:
    • Customer Service
    • Inbound & Outbound Sales
    • Email & Chat Support
    • Doing upselling
    • Data Entry
    • Workforce Analysis
  • Proficient in using these tools/technologies:
    • MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
    • Slack
    • Zendesk
    • livechat
  • He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.


    Employment History

    INBOUND SALES REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2011 to May 2016 (56 Months)

    Duties and Responsibilities:

    • Working as an inbound salesperson.
    • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
    • We can also help customers with their billing issues.

    INBOUND SALES REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2016 to February 2017 (9 Months)

    Duties and Responsibilities:

    • Working as an inbound salesperson.
    • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
    • We can also help customers with their billing issues.

    CHAT SUPPORT

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2017 to March 2019 (19 Months)

    Duties and Responsibilities:

    • The company is helping small businesses to assist their customers through chats.
    • We are answering inquiries for prospect customers. 

    OUTBOUND SALES REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2010 to August 2011 (13 Months)

    Duties and Responsibilities:

    • Doing outbound call for different online pharmacy.
    • We are calling the patients to remind them about the refill of their medications.
    • Placing orders for any confirmed transactions.

    WORKFORCE ANALYST / DATA ENCODER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2017 to February 2020 (30 Months)

    Duties and Responsibilities:

    WORKFORCE ANALYST || March 2019 – February 2020
    • Creating the team schedule to be plotted in “WHEN I WORK”.
    • Handling agents break schedule as well as sending the SLA to the client on a daily basis. 
    DATA ENCODER || August 2017 – March 2019
    • The business assists hotels in handling their reservations.
    • We are manually entering reservations into the booking system that we got via email.
    • We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

    TEAM MANAGER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2020 to March 2022 (24 Months)

    Duties and Responsibilities:

    • Using the internet to provide consumers with streaming services.
    • We are primarily concerned with aiding customers with billing and technical concerns.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Secondary Education

    Graduation Date:

    January 1, 2008

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Handling, Sales, Upselling, Chat Support,

    INTERMEDIATE ★★

      Inbound Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16771345605
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: GIGABYTE
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.64/hr

    Clarrence

    Candidate ID: 442770


    ADVANCED

      Communication Skills, Time Management, Social Media Management, Customer Service...

    INTERMEDIATE

      Bookkeeping, Data Entry, Data Encoding, Typing...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.64 per hour or $USD 835.04 per month

    Full Time: $USD 9.64 per hour or $USD 1670.08 per month

    Remote Staff Recruiter Comments

    • Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
      • Data Entry
      • Document processing
      • Contract and agreement preparation
      • Calendar management
      • Email management
      • Appointment Setting
      • Customer service
      • Lead Generation
      • Cold Calling
      • Basic bookkeeping and record maintenance
      • Market research
      • Social media marketing
    • She is proficient with the following tools:
      • MS Office (Word, Excel, Outlook, OneDrive)
      • Hubstaff
      • Xero
      • Time Doctor
      • Calendly for calendar and scheduling
      • ASANA for project management
    • She can start immediately for any full-time or part-time position.
    Predictive Index Behavioral ProfileCollaborator

    Strongest Behaviors
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
    Behavioral Summary
    Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    October 2022 to February 2023 (3 Months)

    Duties and Responsibilities:

    • Manage all basic and detailed operational needs.
    • Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
    • Management and maintenance of documentation added to the in-house CRM.
    • High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
    • Maintaining business systems for recording, storing, and querying information.
    • High-volume data entry and document processing.
    • Management of mailouts and other correspondence.
    • Monitoring and updating Company Systems, Policies, and Procedures.
    • Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
    • Preparation of monthly invoicing and distribution to clients (TBC)
    • Preparation of Operational Budgets and quarterly budget re-forecasts.
    • Liaise with clients, referral partners, and banking institution representatives.
    • Liaise with clients, real estate agents, referral partners, and vendors.
    • Assist with proposals and application submissions.

    Bank Officer

    Industry:

    Banking / Financial Services

    Employment Period:

    June 2012 to September 2012 (3 Months)

    Duties and Responsibilities:

    • Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
    • Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
    • Preparing and maintaining important financial reports
    • Preparing tax returns and ensuring that taxes are paid properly and on time
    • Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
    • Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

    Housekeeper & Front Desk Clerk

    Industry:

    Hotel / Hospitality

    Employment Period:

    January 2016 to March 2016 (1 Months)

    Duties and Responsibilities:

    • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
    • Ensure all rooms are cared for and inspected according to standards
    • Protect equipment and make sure there are no inadequacies
    • Notify superiors on any damages, deficits and disturbances
    • Deal with reasonable complaints/requests with professionalism and patience
    • Check stocking levels of all consumables and replace when appropriate
    • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
    • Greet guests and provide them with superb customer service.
    • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
    • Answer all client questions and incoming calls.
    • Redirect phone calls to the appropriate department and take down messages.
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Monitor, organize and forward emails.
    • Track and order office equipment and supplies.
    • Maintain records and files.
    • Oversee the office budget.

    Front Office Assistant

    Industry:

    Hotel / Hospitality

    Employment Period:

    May 2016 to June 2016 (1 Months)

    Duties and Responsibilities:

    • Reporting to management and performing administrative duties.
    • Answering telephone calls, as well as screening and forwarding calls.
    • Scheduling and confirming appointments, meetings, and events.
    • Welcoming and assisting visitors in a friendly and professional manner.
    • Handling basic inquiries and sorting mail.
    • Copying, scanning, and filing documents.
    • Monitoring office supplies and ordering replacements.
    • Keeping the reception area tidy and observing professional etiquette.
    • Performing other administrative tasks, if required.

    Executive Secretary

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    June 2016 to December 2018 (30 Months)

    Duties and Responsibilities:

    • Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
    • Attending meetings and keep minutes
    • Receiving and screening phone calls and redirecting them when appropriate
    • Receive and screen phone calls and redirect them when appropriate
    • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
    • Make travel arrangements for executives
    • Handle confidential documents ensuring they remain secure
    • Prepare invoices or financial statements and provide assistance in bookkeeping
    • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
    • Maintain electronic and paper records ensuring information is organized and easily accessible
    • Conduct research and prepare presentations or reports as assigned

    Executive Secretary

    Industry:

    Insurance

    Employment Period:

    May 2019 to January 2020 (8 Months)

    Duties and Responsibilities:

    • Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
    • Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
    • Arranges travel and accommodations for executives.
    • Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
    • Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
    • Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
    • Performs additional duties as assigned by executives.
    • Performs other related duties as assigned.

    Branch Secretary

    Industry:

    Banking / Financial Services

    Employment Period:

    February 2020 to May 2021 (14 Months)

    Duties and Responsibilities:

    • Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
    • Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
    • Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
    • Correctly follow the process for AGM nomination forms and meeting agenda.
    • Arrange meetings and notify committee members and their Relationship Manager with the details.
    • To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
    • To provide a copy of the executive committee meeting minutes to staff at head office.

    Real Estate Agent - Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    April 2020 to March 2021 (11 Months)

    Duties and Responsibilities:

    Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

    Executive Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    March 2023 to June 2023 (2 Months)

    Duties and Responsibilities:

    • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf 
    • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

    Client Relations Manager

    Industry:

    Property / Real Estate

    Employment Period:

    April 2021 to September 2022 (17 Months)

    Duties and Responsibilities:

    • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
    • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

    Cold Caller/Lead Generation Specialist

    Industry:

    Others

    Employment Period:

    July 2023 to November 2024 (15 Months)

    Duties and Responsibilities:

    • Answer incoming calls from prospective customers
    • Use scripts to provide information about product’s features, prices etc., and present their benefits
    • Ask pertinent questions to understand the customer’s requirements

    Inventory Specialist

    Industry:

    Sports

    Employment Period:

    November 2024 to January 2025 (2 Months)

    Duties and Responsibilities:

    Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Tourism Management

    Graduation Date:

    May 1, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Financial Management

    Graduation Date:

    May 1, 2013

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,

    INTERMEDIATE ★★

      Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15265577389
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.03/hr

    Mary

    Candidate ID: 442665


    ADVANCED

      Office 365, SAP, Autodesk Revit, People Skills...

    INTERMEDIATE

      , Legal, Administrative Support, Administration...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Central Standard Time Australian Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.03 per hour or $USD 609.58 per month

    Full Time: $USD 7.03 per hour or $USD 1219.17 per month

    Remote Staff Recruiter Comments

    • Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
      • Admin Support
      • Managed office operations
      • Inventory
      • Invoices and Financial Reports
      • Sales
      • Email Handling
      • Setting Appointments
      • Monitoring admin employees' work attendance and performance evaluations
    • She is adept in using tools and applications like:
      • Microsoft Office 365
      • SAP
      • BlueBream
      • Google App
      • Autodesk
      • Zoho One
      • Outlook
      • SAP Software
      • Telum
      • Hubspot
      • Events Air
      • Workday
    • She can start immediately.
    Predictive Index Profile - Specialist

    Strongest Behaviors
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    Behavioral Summary

    Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

    With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    BUSINESS ADMINISTRATOR OFFICER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    April 2019 to February 2022 (33 Months)

    Duties and Responsibilities:

    • Planned, coordinated and controlled daily operations of Estimating, Department.
    • Managed office operations, scheduling, and inventory of PO for vendors.
    • Fostered client and vendor relationship building through consistent and effective communication.
    • Maintained work safety and followed established operating procedures and practices.
    • Defined and understood team member responsibilities to enhance group efficiency and performance.
    • Documented business requirements, functional specifications, and training procedures.
    • Handles employees’ relations and governmental benefits per employee.
    • Process governmental permits and process BIR forms for the company.
    • Bid Log tracker for the company's follow up for the company owners abroad and vendors.

    MALL SECRETARY / TENANT RELATION ASSISTANT

    Industry:

    Arts / Design / Fashion

    Employment Period:

    May 2015 to April 2019 (46 Months)

    Duties and Responsibilities:

    • Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
    • Responsible in making the calendar of schedule of the employees in the operations team.
    • Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
    • Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
    • Monitoring admin employees work attendance and performance evaluations.
    • Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager. 

    DATA SUPPORT SPECIALIST

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to December 2014 (9 Months)

    Duties and Responsibilities:

    • Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
    •  Responsible in monitoring the trackers for the hired  employees.
    •  Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
    • Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
    • Input data in people soft for all active hires after onboarding.
    • Onboarding of successful candidates and collation of requirements.
    • Sourcing of candidates for accounts. 

    SALES COORDINATOR

    Industry:

    Property / Real Estate

    Employment Period:

    April 2009 to March 2014 (58 Months)

    Duties and Responsibilities:

    • Assists in the documentation process related to the sale of our existing projects.
    • Calls the site offices / showrooms if there’s any update in sales.
    • Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
    • Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
    • Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
    • Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
    • Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

    HRM PROFESSOR

    Industry:

    Education

    Employment Period:

    June 2008 to April 2009 (10 Months)

    Duties and Responsibilities:

    • Acquired knowledge and skills on Teaching hotel and restaurant operations.

    FRONT OFFICE AGENT

    Industry:

    Hotel / Hospitality

    Employment Period:

    March 2008 to June 2008 (3 Months)

    Duties and Responsibilities:

    • Worked as a front office agent of the hotel.
    • Acquired knowledge and skills on checking in and out of the guest.

    PRACTICUM TRAINEE

    Industry:

    Hotel / Hospitality

    Employment Period:

    May 2007 to June 2007 (1 Months)

    Duties and Responsibilities:

    • Worked at the Banquet Sales, and Corporate Office
    • Kitchen operations. Acquired Knowledge and skills on various
    • Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations. 

    PRACTICUM TRAINEE

    Industry:

    Food & Beverage / Catering / Restaurant

    Employment Period:

    April 2007 to May 2007 (1 Months)

    Duties and Responsibilities:

    • Worked at the Kitchen Sections of the Restaurant and Front of the House.
    • Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

    Media Admin Support (VA)

    Industry:

    Entertainment / Media

    Employment Period:

    August 2022 to February 2023 (6 Months)

    Duties and Responsibilities:

    • Maintain and update media distribution lists Set up and participate in internal and external.
    • meetings: take the minutes of the meeting and follow through on timelines and deliverables.
    • Oversee client communications and manage the respective resources in a client “library.”
    • Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
    • Monitor, track, and clip all editorial and social media coverage of clients and competitors.
    • Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
    • Manage the calendar and schedule (internal and external appointments) for the team
    • Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
    • Manage and safe-keep all company-related documents and account assets in a systematic order.
    • Managing the timeline for reports and documentations – WIP documents, Minutes of
    • Meeting, Coverage Report, Briefing Document, Debrief report, etc.
    • Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

    Admin Support (Seasonal) – (VA)

    Industry:

    Others

    Employment Period:

    February 2023 to August 2023 (6 Months)

    Duties and Responsibilities:

    • Drafting responses for emails
    • Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
    • Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
    • Populating program in clear format into consolidated spreadsheet
    • Creating agenda of program in EA
    • Drafting agendas for all committee meetings for all conferences
    • Creating session chair kits
    • Creating templates for new committee invitations for each conference
    • Managing/cleaning HubSpot databases

    Back Office Administrator

    Industry:

    Employment Period:

    February 2024 to March 2024 (1 Months)

    Duties and Responsibilities:


    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hotel Restaurant Management

    Graduation Date:

    March 18, 2008

    Located In:

    Philippines

    License and Certification: :

    Dean's Lister


    Skills

    ADVANCED ★★★

      Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,

    INTERMEDIATE ★★

      LegalAdministrative SupportAdministrationSecretarial Skills

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download 4.63 Upload5.21
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.67/hr

    Reslyn

    Candidate ID: 442231


    ADVANCED

      Appointment Setting, Administrative Support, Social Media Management, Email management...

    INTERMEDIATE

      SEO, Keyword Analysis, Backlinking, Website Builder...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Central Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.67 per hour or $USD 664.88 per month

    Full Time: $USD 7.67 per hour or $USD 1329.77 per month

    Remote Staff Recruiter Comments

    • Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US 
      • Marketing Analysis
      • WordPress Management 
      • Payment Processing
      • Taking Minutes of the Meeting 
      • Phone and Chat Support 
      • Calendar and Email Management
      • Appointment Setting
      • Lead Generation
      • Skip Tracing
      • Reporting
      • Data Management
      • Property Management
      • Social Media Marketing
      • SEO
    • She has good communication skills.
    • She is proficient with
      • Microsoft Office
      • WordPress
      • AppFolio
      • Dotloo
      • Mojo
      • Monday.com
      • Canva.
    • She can start immediately for a part-time position and need two weeks' notice for a full-time position.

    Predictive Index Behavioral Profile-  Specialist
    https://www.predictiveindex.com/reference-profile/specialist/

    Strongest Behaviors
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

    Behavioral Summary

    Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.


    Employment History

    Executive Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    October 2015 to April 2018 (29 Months)

    Duties and Responsibilities:

    • Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
    • Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
    • Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
    • Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
    • Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
    • Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.

    Project Management

    Industry:

    Property / Real Estate

    Employment Period:

    October 2014 to May 2015 (7 Months)

    Duties and Responsibilities:

    • Validated and entered property information into an online database from various property documents.
    • Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
    • Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.

    Administrative Support

    Industry:

    Property / Real Estate

    Employment Period:

    January 2019 to June 2019 (4 Months)

    Duties and Responsibilities:

    • Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
    • Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
    • Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
    • Managed property listings, ensuring accurate updates and maintenance across platforms.
    • Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.

    Administrative Support

    Industry:

    Property / Real Estate

    Employment Period:

    July 2017 to March 2020 (32 Months)

    Duties and Responsibilities:

    • Managed CRM system using Salesforce for tracking and organizing client data.
    • Handled calendar management, ensuring timely scheduling of appointments and meetings.
    • Designed marketing materials using Canva for new listings, open houses, and sold properties.
    • Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
    • Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
    • Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
    • Created and set up new client profiles on the Touch Up Program for personalized communication.
    • Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    October 2018 to November 2022 (48 Months)

    Duties and Responsibilities:

    • Managed general administrative tasks, including MLS listings and lead generation to support business growth.
    • Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
    • Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
    • Conducted cold calling and set appointments to generate new business opportunities.
    • Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
    • Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.

    Virtual Assistant

    Industry:

    Entertainment / Media

    Employment Period:

    June 2023 to March 2024 (9 Months)

    Duties and Responsibilities:

    • Musician Outreach: Search social media forums to identify potential musicians to add to the database.
    • Communication: Engage with musicians to assess their interest in joining the database.
    • Data Entry: Accurately input musician information into the main database.
    • Reporting: Provide periodic updates on database progress and changes.
    • Administrative Support: Perform additional administrative tasks as needed.

    Executive Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    April 2023 to August 2024 (16 Months)

    Duties and Responsibilities:

    • Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
    • Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
    • Lead Generation: Strategically generate leads and conduct market research to expand client base.
    • Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
    • CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
    • Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
    • Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.

    Chat Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2014 to June 2012 (29 Months)

    Duties and Responsibilities:

    • Provide real-time customer service and support via chat for AT&T products and services.
    • Assist customers with inquiries regarding billing, account management, and service issues.
    • Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
    • Upsell additional services and upgrades based on customer needs and account history.
    • Ensure high customer satisfaction by providing timely and accurate information.
    • Maintain detailed records of customer interactions in the system.
    • Follow standard operating procedures to handle escalations and complex issues.
    • Collaborate with team members to meet service-level agreements and performance targets.
    • Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2010 to June 2012 (28 Months)

    Duties and Responsibilities:

    • Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
    • Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
    • Process service requests, including account updates, plan changes, and cancellations.
    • Provide product and service information, as well as recommendations based on customer needs.
    • Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
    • Conduct account verification and security checks for transactions and sensitive information.
    • Upsell AT&T products and services to meet customer needs and achieve sales targets.
    • Document customer interactions and transactions in the system for accurate record-keeping.
    • Follow company policies and procedures to meet performance and quality standards.

    ADMINISTRATIVE SUPPORT

    Industry:

    Mining

    Employment Period:

    August 2018 to November 2018 (3 Months)

    Duties and Responsibilities:

    • Process orders online, online payment and appointment Scheduling.
    • Calendar Management
    • Social Media Manager (Online Interactions; Instragram & Facebook)

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Human Resource Management

    Graduation Date:

    May 31, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,

    INTERMEDIATE ★★

      SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 27.96, Upload: 42.64
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: NVision
    • Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.65/hr

    Rochel

    Candidate ID: 442006


    ADVANCED

      Administrative Skills, Financial Accounting, Data Entry, Invoicing...

    INTERMEDIATE

      QuickBooks, Xero, AppFolio, SAP Accounting...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.65 per hour or $USD 749.96 per month

    Full Time: $USD 8.65 per hour or $USD 1499.92 per month

    Remote Staff Recruiter Comments

    • Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
    • She is proficient in supporting the following:
      • Bookkeeping
      • Data entry
      • Accounts payable management
      • Accounts receivable management
      • Invoice processing
      • Property Listing
      • Database management
      • Bank reconciliation using Xero
    • Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
    • With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
    • She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
    • She can start anytime.
    • She is amenable to working in any time zone for either part-time or full-time roles
    Predictive Index Behavioral Profile - Artisan

    Strongest Behaviors

    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    Behavioral Summary

    Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Finance and Accounting Specialist

    Industry:

    Others

    Employment Period:

    April 2006 to September 2019 (161 Months)

    Duties and Responsibilities:

    • Admin tasks
    • Email Management task
    • Invoicing
    • Finance Reports
    • Cash allocation
    • AR and AP process
    • HR roles (recruitment / maintaining and updating 201 files )
    • Real Estate tasks

    Real Estate Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    January 2016 to August 2016 (7 Months)

    Duties and Responsibilities:

    • Process Invoices and Research
    • Email management / Update lead's files
    • Maintain and update lead's report
    • Create Marketing materials / Flyers
    • Email management
    • Checking property bookings and guests inquiries

    Admin / Personal Assistant

    Industry:

    Grooming / Beauty / Fitness

    Employment Period:

    October 2016 to January 2018 (15 Months)

    Duties and Responsibilities:

    • Manage and create Finance Report
    • Accounts Receivable process and reports
    • Accounts Payable process and reports
    • Create and process Invoices and Billings
    • Basic Auditing and Reconciliation
    • Email management (handled inquiries )
    • Social media management ( create and manage postings)
    • Monitor and update client's progress and profiling
    • Research and admin tasks
    • Engaged in business planning for business growth

    CSR / Loan Virtual Assistant

    Industry:

    Banking / Financial Services

    Employment Period:

    September 2017 to August 2018 (11 Months)

    Duties and Responsibilities:

    • Manage and analyze client's Bank Statement and Credit File reports
    • Email management
    • Client's verification and update/monitor client's details

    Bookkeeper / Bill Entry

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    November 2019 to February 2020 (2 Months)

    Duties and Responsibilities:

    • Allocation and post of transaction bills
    • Process / verify / check Invoices and Bills
    • Maintain and update client's details

    General Executive Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    July 2019 to March 2021 (20 Months)

    Duties and Responsibilities:

    • Manage and create Finance Report
    • Accounts Receivable process and reports
    • Accounts Payable process and reports
    • Create and process Invoices and Billings
    • Basic Auditing and Reconciliation
    • Email management (handled inquiries )
    • Social media management ( create and manage postings)
    • Manage Property listing
    • Research / Data Entry

    Accounts Payable Assistant

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2020 to October 2023 (42 Months)

    Duties and Responsibilities:

    • Manage and monitor AR and AP on the Supplier’s Account
    • Accounts Payable process and reports
    • Accounts Receivable process and reports
    • Create, verify, and process Invoices and Billings
    • Check ETA for deliveries related to time frame
    • Monitor product deliveries related to any discrepancies
    • Email management (handled supplier's inquiries )
    • Chasing supplier's for payments and Invoices
    • Research, reports, and admin tasks

    Transaction Coordinator | Admin VA

    Industry:

    Property / Real Estate

    Employment Period:

    September 2023 to October 2023 (1 Months)

    Duties and Responsibilities:

    • Dealt with creation and contract offers
    • Manage, monitor, and update leads
    • Social media posting of available properties
    • Email Management for inquires

    Education History

    Field of Study:

    Commerce

    Major:

    Business Management

    Graduation Date:

    January 1, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,

    INTERMEDIATE ★★

      QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/13977832367
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: Intel Core i3
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.11/hr

    Pamela

    Candidate ID: 441857


    ADVANCED

      Social Media Management...

    INTERMEDIATE

      Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.65 per hour or $USD 749.96 per month

    Full Time: $USD 11.11 per hour or $USD 1925.31 per month

    Remote Staff Recruiter Comments

    • Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
    • She has Certifications in:
      • Social Media Management
    • She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
    • She used the following tech stack:
      • Chat GPT
      • Google Suites
      • Canva
      • ClickUp
      • Asana
      • Capcut
      • WordPress
      • Frame.io
    • She can start immediately and is open for full-time and part-time positions.
    Predictive Index Behavioral Profile - Adapter
     
    Strongest Behavior
    • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
    • Teaches and shares; generally interested in working collaboratively with others to help out.
    • Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
    Behavioral Summary

    Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

    In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.


     

    Employment History

    Marketing Specialist

    Industry:

    Automobile / Automotive Ancillary / Vehicle

    Employment Period:

    March 2018 to August 2019 (17 Months)

    Duties and Responsibilities:

    • Proficient in Graphic Design for marketing and promotional materials.
    • Skilled in Microsoft Office 365 for efficient data and document management.
    • Experienced in vendor management to facilitate smooth operations and procurement processes

    Content Producer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2022 to November 2023 (14 Months)

    Duties and Responsibilities:

    • Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
    • Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
    • Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
    • Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

    Marketing Assistant/Social Media Manager

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2021 to June 2023 (20 Months)

    Duties and Responsibilities:

    • Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
    • Proficient in content creation and community engagement, fostering brand loyalty and growth.

    Founder & Content Creator

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2022 to November 2023 (15 Months)

    Duties and Responsibilities:

    • Proficient in Graphic Design, crafting visually captivating content.
    • Skilled in Social Media Management, driving online growth and engagement.
    • Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

    Marketing and Social Media Manager

    Industry:

    Employment Period:

    October 2021 to June 2023 (20 Months)

    Duties and Responsibilities:

    • Expert in Graphic Design, crafting visually captivating marketing materials.
    • Proficient in Social Media Management, driving online growth and engagement.
    • Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
    • Effective coordination of high-impact events and product launches.
    • Exceptional Customer Service and Support, ensuring top-tier satisfaction.
    • Shopee platform expert, driving e-commerce sales and enhancing brand presence

    Project Manager

    Industry:

    General & Wholesale Trading

    Employment Period:

    May 2022 to August 2022 (3 Months)

    Duties and Responsibilities:

    • Successfully led project teams and ensured on-time, within-budget delivery.
    • Client success management, fostering strong client relationships and satisfaction.

    Project Manager

    Industry:

    Entertainment / Media

    Employment Period:

    May 2022 to August 2022 (3 Months)

    Duties and Responsibilities:

    • Successfully led project teams and ensured on-time, within-budget delivery.
    • Client success management, fostering strong client relationships and satisfaction.

    Social Media Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2021 to December 2021 (4 Months)

    Duties and Responsibilities:

    • Social media management, overseeing platforms, engagement, and content strategy.
    • Copywriting, crafting compelling and effective social media content.
    • Content planning, developing content calendars and strategies for targeted outreach.

    Digital Marketing Executive

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    March 2022 to April 2022 (1 Months)

    Duties and Responsibilities:

    • Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
    • Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
    • Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

    Freelance Marketing Specialist

    Industry:

    Healthcare / Medical

    Employment Period:

    July 2019 to August 2019 (1 Months)

    Duties and Responsibilities:

    • Proficient in Graphic Design for visually appealing marketing materials.
    • Expert in Marketing Campaign creation for effective client communication and business growth.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Marketing Management

    Graduation Date:

    March 30, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Social Media Management

    INTERMEDIATE ★★

      Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customed
    • Processor: Intel Core i5
    • Operating System: Windows 10

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    5. Agriculture and Agribusiness

    Agriculture and agribusiness.

    Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:

    • Grains
    • Grapes
    • Beef
    • Wool

    This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.

    The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.

    Australia’s agricultural export market (Is agriculture a big industry in Australia?)

    Yes. Australia is among the major global player as an agricultural producer and exporter.

    Australian agricultural products are in demand due to the industry’s focus on quality and sustainability. Working with agriculture

    With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.

    This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.

    Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.

    Outsourcing to the Philippines for agricultural research and admin support.

    To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.

    Outsourcing to the Philippines provides access to skilled professionals in:

    This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.

    6. Education and Online Learning Platforms

    Education and online learning platforms.

    The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.

    This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.

    Expansion of Australia’s education sector to global markets.

    Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.

    The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.

    These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.

    Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.

    Utilizing virtual assistants and outsourced content creation for educational content.

    To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.

    This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.

    Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.

    7. Renewable Energy

    Renewable energy.

    In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.

    This shift towards green energy thus opens up opportunities for economic growth and innovation.

    How big is the renewable energy market in Australia?

    Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.

    Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.

    This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.

    See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.

    Outsourcing project management and technical support for energy projects.

    To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.

    Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.

    This strategic approach allows Australia’s renewable energy projects to:

    • Streamline operations
    • Reduce costs
    • Enhance overall potential

    8. Real Estate and Property Management

    Real state and property management.

    The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.

    Yes it is, with proper managers among today’s in-demand roles, especially through remote or offshore channels. Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.

    These shifts are creating new opportunities for investors and property managers alike.

    Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.

    Outsourcing bookkeeping and virtual tours in real estate.

    To navigate this evolving market, real estate businesses are increasingly outsourcing bookkeeping and other functions. It also leverages technology to conduct virtual property tours.

    Hire Real Estate VA and Estimators for more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.

    These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.

    9. Tourism and Hospitality

    Tourism and hospitality.

    The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.

    Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.

    Post-pandemic recovery strategies for tourism.

    As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.

    The industry is reinventing itself with the help of:

    • Immersive virtual tours that showcase Australia’s stunning landscapes
    • Flexible booking policies
    • Enhanced health and safety protocols

    These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.

    Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.

    Outsourcing customer service and booking management to enhance guest experiences.

    A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.

    By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.

    This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.

    10. E-commerce and Digital Retail

    E-commerce and digital retail.

    Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.

    This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.

    Is digital marketing in demand in Australia? Is there a surge in online shopping?

    Digital marketing is increasing growing, where the surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.

    Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.

    This boom in e-commerce is not only driving profitability but also fostering innovation in:

    • Digital marketing
    • Logistics
    • Customer engagement

    Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.

    FAQs

    What is the most profitable industry in Australia right now? (What industries make the most money in Australia?)

    There’s no single “top” industry, but there are several, with Technology and IT Services consistently leading. This is due to strong demand for digital solutions across sectors. Growth in fintech, e-commerce, and remote services also makes this space worth considering for new and scaling businesses.

    Why is outsourcing important and why is outsourcing mentioned across multiple industries?

    Outsourcing appears repeatedly because it directly improves efficiency and cost control. Whether it’s IT support, bookkeeping, or customer service, businesses use outsourcing to keep efficiency and productivity numbers up while reducing overhead. It also allows for access to global talent without expanding internal teams.

    What is the best investment in Australia for long term?

    Sectors like renewable energy, healthcare, and agribusiness offer strong long-term investment potential. These industries are backed by global demand and sustainability trends. It’s also something that goes through constant innovation, making them more resilient to economic shifts.

    What is the most profitable small business in Australia? (How can small businesses enter profitable industries?)

    Profitable small businesses in Australia tend to be high-margin, recurring-revenue. And often, with low overheads. The list includes property management, bookkeeping, accounting, mortgage broking, and more.

    Small businesses can enter by focusing on niche services within larger industries. For example:

    • Supporting tech companies with specialized services
    • Providing admin or customer support to e-commerce brands
    • Offering virtual assistance to education platforms

    Starting lean and leveraging outsourcing lets smaller players to compete without the impractical upfront investment.

    Leveraging outsourced accounting and customer support for e-commerce platforms.

    To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support.

    Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing.

    From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.

    The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.

    For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.

    As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.

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    Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.

    About The Author

    Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.

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