Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.
Understanding which sectors are particularly profitable offers insights into where your next business opportunity might lie.
Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.
IN THIS BLOG
- ➤
1. Technology and IT Services - ➤
2. Mining and Natural Resources - ➤
3. Financial Services and Fintech - ➤
4. Healthcare and Biotechnology - ➤
5. Agriculture and Agribusiness - ➤
6. Education and Online Learning Platforms - ➤
7. Renewable Energy - ➤
8. Real Estate and Property Management - ➤
9. Tourism and Hospitality - ➤
10. E-commerce and Digital Retail
1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.
They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.
The boom in Australia’s tech sector.
The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.
This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:
- Enhance their operations
- Reach new markets
- Create innovative products and services
The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.
Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.
Role of outsourced software development and virtual IT support.
A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.
By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost through IT helpdesk specialists and Tech Support Specialists.
This approach also allows businesses to remain agile and responsive to market changes.
2. Mining and Natural Resources

Is mining Australia’s largest industry?
Yes, it is. Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.
Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.
It drives exports and contributes significantly to the national GDP.
Australia’s global standing in mining.
Australia’s global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:
- Iron ore
- Coal
- Gold
This leadership is about the:
- Quality of operations
- Sustainable practices
- Ability to innovate in extraction and processing technologies
The sector’s success is due to the combination of:
- Rich natural resources
- Advanced mining techniques
- Focus on environmental and social governance
Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.
Outsourcing administrative and financial services in the mining sector.
Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.
This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:
- Reduce overheads
- Enhance operational efficiency
- Maintain agility in a competitive global market
3. Financial Services and Fintech

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.
Growth of fintech and banking in Australia.
The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.
From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.
This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.
See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.
How accounting and bookkeeping, and financial analysis enhance efficiency.
Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.
Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.
This strategic move provides businesses with deeper insights into their financial health for better decision-making.
4. Healthcare and Biotechnology

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.
It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:
- Pharmaceuticals
- Medical devices
- Cutting-edge biotech research
The Australian Health System encourages innovations in healthcare driving profitability.
Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:
- New treatments
- Medical devices
- Diagnostic tools
All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.
Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.
The role of outsourced admin support and HR in healthcare management.
To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.
Outsourcing these functions allows healthcare companies to concentrate on:
- Research and development
- Patient care
- Market expansion
Through healthcare outsourcing, the sector can guarantee:
- Efficient operations
- Compliance with regulatory requirements
- Attraction and retention of top talent
All of these are important for maintaining profitability in this highly competitive industry.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $6.69/hr
Shanylow
Candidate ID: 541278
ADVANCED
- Airline Ticketing, Customer Service, Data Entry, Booking Assistance...
INTERMEDIATE
- Call Handling, Contact Verification, Conflict resolution, Online Teaching...

Median Rate
$6.69
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 6.69 per hour or $USD 1159.61 per month
Remote Staff Recruiter Comments
- Shanylow has a bachelor's degree in education and graduated as Cum Laude. She described herself as Highly organized and resourceful Virtual Assistant with years of experience seeking to leverage my proven skills in communication, time management, and administrative support to streamline your operations and boost your productivity.
- She was proficient in having these skills and tools:
- communication skills both oral and written.
- Time management and organization
- Administrative skills
- Technical Proficiency Strong Attention to Detail
- Teamwork and collaboration
- Time management and organization
- Problem-solving and critical thinking
- Adaptability and resilience
- Prioritization and planning
- Amadeus
- Citrix
- GDS
- She has been an English Teacher for couple of months. Teaching (kids, young professionals, adults) in a clear term to build proficiency, and introducing ways to help them overcome language barriers.
- She's been a Customer Service Representative for 2 years for 2 BPO companies. Working with Singapore Airlines booking, and handling customer's concerns, queries, and complaints. Working with Xirius XM account assists and solves customers' concern in a timely manner.
- She has been a Medical Virtual Assistant for 1 year. Scheduling Appointments - Identifying and proposing suitable appointment times based on both the client's and the company representative's availability. Communicating clearly and efficiently to ensure all relevant details are confirmed, including location, date, time, and purpose of the meeting. Data entry - managing patient data entry and performing patient record audits. Ensuring patient data is entered accurately and securely in accordance with HIPAA regulations. dating calendars and scheduling tools to reflect new appointments.
- Shanylow can start ASAP and open for full time roles.
Predictive Index Behavioral Profile - Adapter
Strongest Behaviors
Shanylow will most strongly express the following behaviors:
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
- Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
- Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
Behavioral Summary
Shanylow is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.
Upon completing a task, they will exhibit a higher degree of sociability, yet when facing an impending challenge, they are more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet they generally prefer a degree of predictability.
Employment History
Virtual Assitant
Industry:
Healthcare / Medical
Employment Period:
April 2023 to January 2025 (20 Months)
Duties and Responsibilities:
- Scheduling Appointments
- Identifying and proposing suitable appointment times based on both the client's and the company representative's availability.
- Communicating clearly.
- Ensure all relevant details are confirmed, including location, date, time, and purpose of the meeting.
- Data entry: managing patient data entry, and performing patient record audits.
- Ensuring patient data is entered accurately and securely in accordance with HIPAA regulations. dating calendars and scheduling tools to reflect new appointments.
Customer Service Representative
Industry:
Healthcare / Medical
Employment Period:
October 2020 to January 2023 (27 Months)
Duties and Responsibilities:
- Ensured eligibility
- Verified benefits
- Checked claims status for patients, including those covered by Medicare
- Medicaid and United Healthcare.
Customer Service Representative
Industry:
Entertainment / Media
Employment Period:
December 2019 to April 2020 (4 Months)
Duties and Responsibilities:
- Timely and effective customer service.
- Resolved issues
- Built trust and loyalty
- Leading to increased customer retention and positive feedback.
Customer Service Representative
Industry:
Travel / Tourism
Employment Period:
April 2018 to January 2019 (9 Months)
Duties and Responsibilities:
- Dedicated Travel Account Agent for Singapore Airlines.
- Provided exceptional customer service.
- Assisting booking patients with resolving any issues and ensuring a smooth travel experience.
ENGLISH TEACHER
Industry:
Education
Employment Period:
January 2023 to April 2023 (2 Months)
Duties and Responsibilities:
- Teaching (kids, young professionals, adults) in a clear terms
- Build proficiency,
- Introducing ways to help them overcome language barriers
Education History
Field of Study:
Education/Teaching/Training
Major:
English
Graduation Date:
March 21, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Airline Ticketing, Customer Service, Data Entry, Booking Assistance, Insurance Consulting,
INTERMEDIATE ★★
- Call HandlingContact VerificationConflict resolutionOnline TeachingInbound Calls
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15830371123
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: 11th Generation i5 8 core 2.40GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.64/hr
Jason
Candidate ID: 540313
ADVANCED
- Customer Service Management, Coaching...
INTERMEDIATE
- Microsoft, Google Apps, RingCentral...

Median Rate
$9.64
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.60 per hour or $USD 1005.19 per month
Full Time: $USD 9.64 per hour or $USD 1670.08 per month
Remote Staff Recruiter Comments
- Jason worked for almost 15 years as a Senior Telemarketer, Customer Service Representative, Team Lead, and Lead Supervisor. He has Bachelor's degree in Political Science.
- He supported the following tasks:
- TeleSales
- Telemarketing
- Customer Service
- Coaching Plans
- Audit
- Handling Escalations
- Proficient with Microsoft Office, Ring Central .
- He can start immediately for any full-time position.
Predictive Index Behavioral Profile - Altruist
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
A pleasant and extraverted person, Jason is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Jason gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
Lead Supervisor Senior Customer Service
Industry:
Computer / Information Technology (Software)
Employment Period:
March 2017 to June 2025 (98 Months)
Duties and Responsibilities:
Team Lead
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2008 to January 2017 (106 Months)
Duties and Responsibilities:
Customer Service Representative CSR
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2007 to March 2008 (3 Months)
Duties and Responsibilities:
Senior Telemarketer/Sales Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2007 to October 2007 (7 Months)
Duties and Responsibilities:
General Manager/Owner
Industry:
Retail / Merchandise
Employment Period:
October 2004 to June 2006 (20 Months)
Duties and Responsibilities:
Education History
Field of Study:
Political Science
Major:
Political Science
Graduation Date:
October 1, 1999
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Customer Service ManagementCoaching
INTERMEDIATE ★★
- MicrosoftGoogle AppsRingCentral
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: customized Desktop
- Processor: Intel core i7
- Operating System: Windows 11
All-inclusive Rate: USD $6.20/hr
Liean
Candidate ID: 539298
ADVANCED
- Customer Service, Customer Support, Customer Handling...
INTERMEDIATE
- Customer Service Management, Salesforce CRM...

Median Rate
$6.20
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.69 per hour or $USD 579.81 per month
Full Time: $USD 6.20 per hour or $USD 1074.54 per month
Remote Staff Recruiter Comments
- Liean has a bachelors degree in Computer Technology. She describes herself than can minimize her skills, quality assurance, training and working experience where she can bring into work her compassionate nature and caring skills for the betterment of society. She has been working for almost 5 years and exposed different kind of roles. Such as Technical Support and Customer Support under these companies - Alorica and Concentrix. She handled different kind of clients.
- She was proficient in using these skills and tools:
- Multi-Tasking
- Good in Communication Skills
- Flexible and Hard Working
- Good in Public Relation
- MS Teams
- Avaya
- Amadeus
- She has been a Technical Support for almost 2 years. Responsible in troubleshooting, fixed bugs and assist customers in their different kind of concerns.
- She's been a Customer Support for 3 years and had 3 accounts. She was first part of financial account wherein she monitors collections, doing outbound call and making follow ups to payments. She got reprofiled to a retail account and did customer service tasks. Her final account was a travel account which she books and cancel flight for the customer and provide assistance.
- Liean can start ASAP and open for full time and part time roles.
Predictive Index Behavioral Profile - Adapter
Strongest Behaviors
Liean Margarette will most strongly express the following behaviors:
- Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
- Fluent, enthusiastic, and comparatively frequent in communication; a motivator who pays attention to others’ points of view.
- Collaborative; works with and through others. Focused on team cohesion, dynamics, and interpersonal relations.
- Socially focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
- Teaches and shares; generally interested in working collaboratively with others to help out.
Behavioral Summary
Liean Margarette is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.
Employment History
Technical Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2018 to November 2019 (21 Months)
Duties and Responsibilities:
- To make sure to fix customer Desktop or Laptop.
- Do trouble shooting
- Provide customer service assistance as well
Collections and Customer Service
Industry:
Travel / Tourism
Employment Period:
July 2020 to August 2023 (37 Months)
Duties and Responsibilities:
- Collect customer dept and booking flights
- cancelling flight
- changing their flights.
Education History
Field of Study:
Computer Science/Information Technology
Major:
COMPUTER TECHNOLOGY
Graduation Date:
June 5, 2017
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Customer Service, Customer Support, Customer Handling,
INTERMEDIATE ★★
- Customer Service ManagementSalesforce CRM
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15742844665
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.67/hr
Pamela
Candidate ID: 539249
ADVANCED
- Call Center Operations, Customer Service, Real Estate, Cold Calling...
INTERMEDIATE
- Call Center Management, Administrative Support, English Tutoring, Technical Support...

Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
- Pamela has a bachelors degree in Banking and Finances and has a background in supporting the CEO to implement the right processes, practices across the organization and has experience in planning and coordination of daily operations and organizational policies. . She has been working for 10 years as Customer Service Representative, Online Tutor and Real Estate Cold Caller/Acquisitions Manager/Office Manager under these companies - Teleperformance, Sitel, Rarejob and FairCashDeal. She's able to handle international clients.
- She was proficient in using these tools and skills.
- Leadsherpa
- Podio
- Readymore
- Callrail
- Smartercontact
- Smartphone
- Customer Service Skills
- Leadership Skills
- Interpersonal Skills
- She attended seminars that would help to her career growth. Such as:
- Spanish Language Level 3 Certified
- Monetizing Social Media Course
- Virtual Assistant Social Media Marketing Course which includes Social Media Marketing, Algorithm, Content Creation, Basic Video Editing, Lead Generation, SEO, WordPress and Facebook Ads.
- She has been a Customer Support Representative for 4 years. Responsible Assisting customers with account management tasks, such as updating personal information, changing service plans, or canceling services. Informing customers about available upgrades, promotions, and discounts .Assisting with the process of upgrading or modifying service plans. Working to retain customers by addressing their concerns and offering solutions. Identifying opportunities to enhance customer satisfaction and loyalty. Responding to customer inquiries related to internet, cable, and phone services. Addressing billing-related questions and concerns. Explaining charges, resolving discrepancies, and assisting with payment-related issues.
- She has experience as an Online Tutor for 1 year. Conducting one-on-one English language sessions for learners of diverse ages and backgrounds. Provide constructive feedback on grammar, vocabulary, pronunciation, and overall language proficiency.
- She also has experience in Real Estate Cold Caller/Acquisitions Manager/Office Manager. Responsible in Lead Generation and administrative Support. Negotiate purchase agreements and other transaction terms with property owners and sellers. Actively search for off-market opportunities. Oversee the due diligence process, including property inspections, title reviews. Implement and maintain office procedures and policies to enhance productivity and professionalism.
- Pamela can start ASAP and open for full time and part time roles.
Predictive Index Behavioral Profile - Collaborator
Strongest Behaviors
- Pamela Denise will most strongly express the following behaviors:
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Pamela Denise is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
- This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
- Patient and relaxed; is a particularly tolerant and understanding listener. People find this individual easy to talk to and feel no pressure or impatience from this rather easygoing, accepting person. Listens non-judgmentally, and can understand many different sides of an issue. Their unselfish and uncritical interest in others is helpful in developing and maintaining personal relationships. Pamela Denise “wears well” in repeated contacts, thinks of others first, and will often put their needs and interests before their own. Driven to help others, including company management, colleagues, direct reports, or customers.
Employment History
Real Estate Cold Caller/Acquisitions
Industry:
Property / Real Estate
Employment Period:
February 2018 to December 2023 (70 Months)
Duties and Responsibilities:
- I have a background in supporting the CEO Manager/Office Manager to implement the right processes and practices across the organization.
- Has wide Lead Generation experience in planning and coordination of Administrative Support daily operations and organizational policies. Negotiate purchase agreements and other transaction terms with property
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2015 to May 2016 (15 Months)
Duties and Responsibilities:
- Communicate with customers regarding billing issues, discrepancies, or inquiries. Provide excellent customer service by addressing billing-related concerns and resolving discrepancies in a timely manner.
- Diagnose and troubleshoot technical problems reported by customers, identifying the root cause of issues.
- Guide customers through step-by-step solutions or provide clear instructions to resolve problems.
Customer Service Representative - Billing Specialist
Industry:
Telecommunication
Employment Period:
February 2012 to November 2013 (21 Months)
Duties and Responsibilities:
- Communicate clearly and professionally with customers, adapting communication style to meet the needs of diverse customer demographics.
- Collaborate with other customer service representatives, technical support teams, and other departments to address customer needs effectively.Identify sales opportunities and upsell customers on additional services or features.Identify opportunities to retain customers who may be considering canceling or switching services.
- Offer solutions, discounts, or incentives to encourage customer loyalty.
Real Estate Cold Caller
Industry:
Property / Real Estate
Employment Period:
July 2017 to February 2018 (6 Months)
Duties and Responsibilities:
- Qualify leads by gathering relevant information about their real estate needs, timelines, and financial capabilities.
- Conduct follow-up calls to nurture relationships with leads who may not be ready to make a decision immediately.
- Identify and research potential leads in the real estate market. Utilize various sources, databases, and tools to find contact information for property owners, potential buyers, or sellers.
Shopify Order Management & Customer Service Junior Virtual Assistant
Industry:
Retail / Merchandise
Employment Period:
March 2024 to May 2024 (2 Months)
Duties and Responsibilities:
- CS Tickets - Answered customer enquiries through a ticketing / admin dashboard
- Sales Admin - Abandoned cart follow-ups, simple quoting and invoice follow-up for payment
- Aftersales - Dealt with escalations on orders with issues, back orders or shipping delays
- Order Management - Checked orders and details and flagged issues to the team
- FAQ Updating - Occasionally updated live FAQs after dealing with new queries not onsite so customers had updated information
- SOP Writing - Occasionally updated SOPs in this area to improve future training
- Response Template Writing - Occasionally updated response templates and snippets, sometimes using AI, to make dealing with similar situations in the future faster
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Banking and Finance
Graduation Date:
May 28, 2004
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Call Center Operations, Customer Service, Real Estate, Cold Calling, Lead Generation,
INTERMEDIATE ★★
- Call Center Management, Administrative SupportEnglish TutoringTechnical SupportCustomer acquisition managementExecutive Assistance
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15761942551
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Mac
- Processor: Apple - M2
- Operating System: MacOS X
All-inclusive Rate: USD $6.69/hr
Lesly
Candidate ID: 539179
ADVANCED
- Customer Support, Administrative Support, Loans Processing, Technical Support...
INTERMEDIATE
- Sales, Appointment Setting, Lead Generation, Canva...

Median Rate
$6.69
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 6.69 per hour or $USD 1159.61 per month
Remote Staff Recruiter Comments
- Lesly has been working for 8 years in different local companies in BPO, Real estate, and Advertising industries. She handled different positions such as Customer Support, Technical support, Appointment setter, Executive assistant, and Admin Assistant. She started her freelance career in 2020 and worked US clients. She supported the following task:
- Technical issue support
- Customer service
- Ticketing
- Chat management
- Social media marketing
- Administrative assistance
- Basic graphic design
- Lead generation
- Appointment setting
- She is all around VA. Recently she got her SEO and design course certifications.
- She is proficient in Salesforce, Hubspot, Ring central, Canva, Slack, Sabre, and Microsoft tools.
- Lesly is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Artisan
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Lesly Gae Valerie is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
A modest and unassuming person, they work autonomously in their area of expertise. When working outside of that area, their drive is to seek specialized knowledge by finding definitive answers from written resources, authoritative management, or established subject-matter experts.
Employment History
Lawyer Finder AI
Industry:
Others
Employment Period:
September 2022 to November 2023 (14 Months)
Duties and Responsibilities:
- Platform Management
- Email Marketing and Social Media Marketing
- Lead Generation
- Cold Calling
- Graphic Design
Appointment Setter
Industry:
Others
Employment Period:
July 2021 to August 2022 (13 Months)
Duties and Responsibilities:
- Accepting calls from prospective clients as they arise
- Calling prospective clients using a list of phone numbers provided to you
- Familiarizing yourself with essential details of our products and services
Executive Assistant/Loan Processor
Industry:
Property / Real Estate
Employment Period:
February 2020 to June 2021 (16 Months)
Duties and Responsibilities:
- Regularly communicate with clients, keeping them informed about the status of their mortgage applications.
- Provide updates on any changes, requirements, or milestones. Maintain a clear and organized pipeline of current and potential clients.
- Keep track of leads, applications, and closings to ensure nothing falls through the cracks.
- Reflect on the day's activities, assess progress toward goals, and identify any outstanding tasks.
- This can help you plan for the next day and address any issues promptly.
Technical Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2017 to August 2019 (22 Months)
Duties and Responsibilities:
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
Customer Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2015 to September 2017 (28 Months)
Duties and Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Administration
Graduation Date:
January 1, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Customer SupportAdministrative SupportLoans ProcessingTechnical Support
INTERMEDIATE ★★
- SalesAppointment SettingLead GenerationCanvaGraphic Design
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Built-in
- Processor: Intel Core i5
- Operating System: Windows 11
All-inclusive Rate: USD $6.20/hr
ABIGAIL
Candidate ID: 539144
ADVANCED
- Customer Service, Sales, Marketing...
INTERMEDIATE
- Phone Support, Customer Service, Email Support, Technical Support...

Median Rate
$6.20
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.20 per hour or $USD 537.27 per month
Full Time: $USD 6.20 per hour or $USD 1074.54 per month
Remote Staff Recruiter Comments
- Abi has been working for almost 5 yeras in the Property Management/Real-Estate, Automotive and Business Process Outsourcing handling accounts for telecommunications and financial services where she handled and performed roles such as Property Specialist, Car Sales Marketing and Customer Service Representative.
- She was exposed to the following tasks:
- Phone Support - Inbound and Outbound Calls
- Customer Service
- Technical Support
- Email Support
- Sales
- Administrative tasks
- She has also done booking calls and appointment for sales tema
- She also do researching for contact details and target market for prospect leads
- She is proficient in using tools such as MS word, Infor CRM excel, avaya, monarch, google sheet, any microsoft tools, skype, zoom, outlook, zendesk, atlast, fineesse and samson.
- She can start ASAP, amenable to working any shifts and open to any ful-time or part-time roles.
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. ABIGAIL has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, ABIGAIL will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
PROPERTY SPECIALIST
Industry:
Property / Real Estate
Employment Period:
February 2014 to September 2014 (7 Months)
Duties and Responsibilities:
- Assist a commercial or residential real estate buyer with their investment.
CAR SALES MARKETING
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
January 2016 to March 2016 (2 Months)
Duties and Responsibilities:
- Help business sell product.
- Being outgoing, communicative, and professional, all while maintaining the ability to pitch themselves a product and close the deal.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2021 to December 2023 (26 Months)
Duties and Responsibilities:
- handle problems, and update accounts.
- Provide excellent customer service through active listening.
- Work with customer information in a secure manner.
- Aim to resolve issues on the first call by being proactive.
- Recommending products and services to suits customer’s needs.
Customer Service Representative
Industry:
Others
Employment Period:
May 2023 to July 2023 (2 Months)
Duties and Responsibilities:
- Handle customers, recruiting players new players, managing promotions, and providing customer support.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Operations Management
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Customer ServiceSalesMarketing
INTERMEDIATE ★★
- Phone SupportCustomer ServiceEmail SupportTechnical SupportSales
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: HP RYZEN
- Processor: AMD RYZEN 5 with radeon graphics
- Operating System: Windows 11
All-inclusive Rate: USD $7.18/hr
John
Candidate ID: 538962
ADVANCED
- Canva, Salesforce CRM, eBay, Web Hosting...
INTERMEDIATE
- B2B, Customer Relations, Data Entry, eCommerce...

Median Rate
$7.18
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Full Time: $USD 7.18 per hour or $USD 1244.69 per month
Remote Staff Recruiter Comments
- John Gerwin has a bachelor's degree in Information Technology. He has been working for 5 years handling different roles such as Customer Care Specialist, Customer Service Representative, Executive Assistant and Operations Assistant under these companies Conduent, Teleperformance, Innovately and Permitflow. He has experience handling different kind of international clients.
- He was proficient in using these skills and tools:
- Proficient in Php, Html, CSS & Website hosting/builders (Wix/Godaddy/Web), with expertise in RWS Webfronts for retail management.
- Knowledgeable in Adobe Photoshop, Figma & Canva, enabling effective design and visual communication.
- Knowledgeable with OS: Windows XP-11, Mac and Android, providing comprehensive operating system knowledge.
- Proficient in Microsoft Office applications, facilitating efficient data processing and document creation. Software & Hardware Troubleshooting expertise, ensuring seamless system performance and issue resolution.
- Knowledgeable in Google Suite, proficiently utilizing a wide range of tools such as Gmail, Google Docs, Google Sheets, and Google Drive for enhanced productivity and collaboration.
- Knowledgeable and familiar with QuickBooks for business, contributing to streamlined financial management and accounting processes.
- eBay Seller Platform: Proficient in navigating and utilizing the eBay seller platform to manage listings, handle customer relations, and optimize sales performance.
- Cost Efficiency Analysis: Skilled in analyzing the cost-effectiveness of items, assessing profitability, and making data-driven decisions to enhance business outcomes on eBay.
- Data Entry: Experienced in accurately and efficiently performing data entry tasks, ensuring data integrity and completeness for smooth business operations.
- Exceptional written correspondence skills in both chat and email, delivering clear and concise communication to enhance customer satisfaction and business interactions.
- He has been a Customer Care Specialist for 7 months. Providing Telco customer care and technical support through chat-based communication, resolving inquiries and issues promptly.
- He was a Customer Service Representative (Email and Chat) for 3 years. Responsible in providing customer service as an email representative for a magazine publication, addressing customer inquiries and concerns. Prior to that, served as a chat support specialist for a well-known retail company in the US, offering customer care and technical support through chat-based communication.
- He has been an Executive Assistant for 1 year. Served as point of contact between executives, employees, clients, and external partners, maintaining communication and facilitating collaborations. Managed executives' calendars and coordinated meetings, optimizing time management and scheduling. Formatted and crafted internal and external communications, including memos, emails, presentations, and reports. Played a pivotal role in managing the ecommerce business, handling data entry, cost & profit analytics, and contributing to strategic decision-making.
- He was an Operation Assistant for 1 year. Facilitating and overseeing the permits and requirements for building constructions. Managing and ensuring adherence to complex regulations and schedules. Communicating with various municipalities regarding processes and regulations prior to submitting specific permits.
- John Gerwin can start ASAP and open for full time and part time roles.
Predictive Index Behavioral Profile - Artisan
Strongest Behaviors
John Gerwin will most strongly express the following behaviors:
- Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
- Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
Behavioral Summary
John Gerwin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; John Gerwin plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Executive Assistant
Industry:
Retail / Merchandise
Employment Period:
July 2022 to September 2023 (13 Months)
Duties and Responsibilities:
- Served as point of contact between executives, employees, clients, and external partners, maintaining communication and facilitating collaborations.
- Managed executives' calendars and coordinated meetings, optimizing time management and scheduling.
- Formatted and crafted internal and external communications, including memos, emails, presentations, and reports.
- Played a pivotal role in managing the ecommerce business, handling data entry, cost & profit analytics, and contributing to strategic decision-making.
Customer Service Representative Email AND Chat
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2018 to December 2021 (45 Months)
Duties and Responsibilities:
- Provided customer service as an email representative for a magazine publication, addressing customer inquiries and concerns.
- Prior to that, served as a chat support specialist for a well-known retail company in the US, offering customer care and technical support through chat-based communication.
Customer Care Specialist Chat
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2017 to October 2017 (7 Months)
Duties and Responsibilities:
- Provided Telco customer care and technical support through chat-based communication, resolving inquiries and issues promptly.
Operations Assistant
Industry:
Construction / Building / Engineering
Employment Period:
September 2023 to December 2023 (3 Months)
Duties and Responsibilities:
- Facilitating and overseeing the permits and requirements for building constructions.
- Managing and ensuring adherence to complex regulations and schedules.
CUSTOMER SERVICE REPRESENTATIVE EMAIL/CHAT
Industry:
Employment Period:
January 2018 to January 2021 (36 Months)
Duties and Responsibilities:
CUSTOMER SERVICE REPRESENTATIVE EMAIL/CHAT
Industry:
Employment Period:
January 2018 to January 2021 (36 Months)
Duties and Responsibilities:
EXECUTIVE ASSISTANT VIRTUAL ASSISTANT
Industry:
Employment Period:
January 2022 to January 2023 (12 Months)
Duties and Responsibilities:
EXECUTIVE ASSISTANT VIRTUAL ASSISTANT
Industry:
Employment Period:
January 2022 to January 2023 (12 Months)
Duties and Responsibilities:
ADMINISTRATIVE ASSISTANT VIRTUAL ASSISTANT
Industry:
Employment Period:
January 2024 to January 2025 (12 Months)
Duties and Responsibilities:
ADMINISTRATIVE ASSISTANT VIRTUAL ASSISTANT
Industry:
Employment Period:
January 2024 to January 2025 (12 Months)
Duties and Responsibilities:
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information System
Graduation Date:
March 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
BSIS
Graduation Date:
October 1, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Canva, Salesforce CRM, eBay, Web Hosting, Calendar Management,
INTERMEDIATE ★★
- B2BCustomer RelationsData EntryeCommercePHP Frameworks
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15727421179
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: AMD Ryzen 7
- Operating System: Windows 11
All-inclusive Rate: USD $6.20/hr
Mayla
Candidate ID: 538763
ADVANCED
- Accounting Reconciliation, Accounting, Bookkeeping, Financial Accounting...
INTERMEDIATE
- Xero, Google Drive, Google Docs, Administrative Support...

Median Rate
$6.20
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.20 per hour or $USD 537.27 per month
Full Time: $USD 6.20 per hour or $USD 1074.54 per month
Remote Staff Recruiter Comments
- Mayla has a degree in Nursing and a registered nurse . She describes herself as detail-oriented bookkeeper with expertise in data entry, bank categorization, and reconciliation. Adept at utilizing Xero and other accounting tools to maintain accurate financial records. I am seeking a challenging position to leverage my skills and contribute to the efficiency of financial operations.
- She was proficient in having these skills and tools:
- Attention to Details
- Organizational Skills
- Adaptability
- Positive Attitude
- Confidentiality
- Trained in Xero and QuickBooks
- She has been an Accounting and Bookkeeper for 9 years. Responsible in:
- Data Entry and Recordkeeping: Inputting financial transactions from various sources into accounting software (e.g., Xero, QuickBooks). Maintaining organized and up-to-date records of income, expenses, and other financial activities.
- Bank Reconciliation: Ensuring that bank statements align with the company's financial records. Identifying and resolving discrepancies to maintain accuracy.
- Financial Reporting: Generating regular financial reports, such as income statements and balance sheets. Providing insights into the company's financial health and performance.
- Accounts Payable and Receivable: Managing invoices, bills, and payments to suppliers (accounts payable). Handling customer invoices, receipts, and collections (accounts receivable).
- Financial Analysis: Analyzing financial data to identify trends, patterns, and areas for improvement. Providing insights to support informed decision.
- Mayla can start ASAP and open for full time and part time roles.
Predictive Index Behavioral Profile - Operator
Strongest Behaviors
Mayla will most strongly express the following behaviors:
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
Behavioral Summary
Mayla is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Mayla has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Mayla will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Accounting and Bookkeeping
Industry:
Accounting / Audit / Tax
Employment Period:
March 2014 to March 2022 (96 Months)
Duties and Responsibilities:
- Data Entry and Recordkeeping
- Bank Reconciliation
- Accounts Payable and Receivable
- Financial Analysis
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Management
Graduation Date:
April 7, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Accounting Reconciliation, Accounting, Bookkeeping, Financial Accounting, Financial Management, Financial Analysis, Bank Reconciliation, Accounts Receivable Management,
INTERMEDIATE ★★
- Xero, Google Drive, Google DocsAdministrative SupportAccounts Payable ManagementXero AccountingQuickBooks
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15854687828
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: Device name DESKTOP-J4CNGFM Processor Intel(R) Core(TM) i7-7600U CPU @ 2.80GHz 2.90 GHz Installed
- Operating System: Windows 10
All-inclusive Rate: USD $10.62/hr
Angelica
Candidate ID: 538682
ADVANCED
- Email Marketing, Graphic Design, Adobe Premiere Pro, Adobe Illustrator...
INTERMEDIATE
- Content Writing, Market Research...

Median Rate
$10.62
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.62 per hour or $USD 920.12 per month
Full Time: $USD 10.62 per hour or $USD 1840.23 per month
Remote Staff Recruiter Comments
Angelica is a Social Media and SEO Specialist with over six years of experience in digital marketing, social media management, and executive virtual assistance. Since beginning her marketing career in 2018, she has worked across local companies, BPO settings, and freelance/agency environments, supporting clients from Australia, the United States, and the United Kingdom.
She has extensive experience managing end-to-end social media strategies across Instagram, Facebook, LinkedIn, and TikTok — from content planning and creation to publishing, community management, and performance optimization. In addition to social media management, she has hands-on exposure to SEO implementation, Google Ads fundamentals, website management, CRM systems, and multimedia content production.
Angelica brings a well-rounded digital marketing skill set, combining creative design, analytics-driven decision-making, and client-focused strategy development.
Core Skills & Technical Expertise
Social Media Management
Full-cycle content creation (strategy, design, caption writing, scheduling, posting)
Platform management: Facebook, Instagram, LinkedIn, TikTok
A/B testing and performance optimization
Hashtag and keyword research for improved reach
Community management (comment and inbox engagement)
Content customization per platform audience behavior
Keyword research using SEO tools and planners
SEO-driven caption writing and hashtag optimization
Basic Google Ads knowledge (Google Digital Garage Certified – 2022)
Traffic-oriented content planning
Lead-supportive messaging strategies
Use of AI tools (e.g., ChatGPT) for optimized SEO captions
Graphic design (Adobe Photoshop, InDesign, Canva)
Video editing (Adobe Premiere Pro, basic After Effects, CapCut)
Promotional branding materials
Infographics and ad creatives
Short-form video editing for social platforms
Website management (Squarespace)
CRM systems: Onyx, AgencyBloc
Email marketing platforms: Mailchimp, Zoho
Collaboration tools: Slack
Executive assistant support functions
Client consultation and strategy alignment
Brand voice development
Data-informed content decisions
Cross-industry marketing adaptability
Remote work and agency collaboration experience
Summary of Work Experience
Angelica began her marketing career in 2018 with a local company in the Philippines before transitioning into BPO settings in 2019–2020. Over the past five to six years, she has worked in freelance and agency environments, supporting international clients.
She has handled clients across various industries, including:
Real estate agencies
Insurance companies
Healthcare organizations
Executive coaching businesses
Fabrics manufacturing companies
Influencers and personal brands
Angelica has managed accounts from strategy development to execution. Her workflow typically includes:
Conducting client consultations to identify business goals.
Designing brand-aligned visual templates.
Creating platform-specific content (graphics, captions, videos).
Scheduling and publishing posts.
Running A/B tests to determine effective content formats.
Engaging with audiences through comments and inbox management.
Optimizing hashtags and captions using SEO insights.
Her content varies depending on the industry:
Real Estate: Property-focused visuals and feature highlights.
Insurance & Executive Coaching: Informative and educational content.
Healthcare: Value-driven, credibility-focused informational posts.
Influencers: Trend-based and engagement-driven content.
Manufacturing: Product-centered branding materials.
Angelica incorporates SEO into her social media strategy by:
Conducting keyword research using free SEO tools and planners.
Selecting high-traction and trending keywords/hashtags.
Crafting optimized captions to increase discoverability.
Applying foundational knowledge from Google Digital Garage certification (2022).
While her SEO experience is primarily social-media-focused, she integrates keyword optimization into content messaging to support reach and engagement.
Executive Assistant RoleCurrently, Angelica works as an Executive Assistant under an agency setup (BruntWork), providing marketing and administrative support. Her responsibilities include CRM management, website updates, email marketing, and digital asset creation.
- Angel has a bachelor's degree in communication and has been working in businesses such as real estate, textile, jewelry, pawnshops, and outsourcing companies for approximately 4 years, handling and performing jobs such as Marketing Assistant, Campaign Coordinator & Sales Administrator, and Graphic Designer. She has catered to both local and Australian clients.
- She was exposed to the following tasks:
- Social Media Management (Facebook, Instagram, LinkedIn)
- Graphic Designing
- Market Research and Competitor Analysis
- Content Writing (Product-based)
- Email Marketing
- Reporting
- Administrative tasks
- She is proficient using tools such as Mailchimp, Adobe, MS Office, Google apps and CRMs.
- She can start ASAP, amenable to working any shifts and opent to any full-time or part-time roles.
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
ANGELICA is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Marketing Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2022 to November 2023 (12 Months)
Duties and Responsibilities:
- Created and managed digital marketing campaigns, including social media for Facebook and LinkedIn, email marketing, and content creation Collaborated with partner businesses to understand their unique selling propositions and value propositions, ensuring marketing efforts aligned with their brand messaging.
- Conceptualized, designed, and produced a variety of marketing collaterals, including flyers, posters, brochures, and promotional materials, to support diverse marketing campaigns.
- Responsible for the development and management of the organizations' database Contributed to the overall growth and success of one of the brands by consistently delivering high-quality marketing services and fostering long-term client relationships with the client winning Entrepreneur of the Year. Spearheaded the complete lifecycle of the organization's database, overseeing design, implementation, and maintenance to ensure optimal performance and reliability. In charge of the monthly email marketing program, overseeing planning, execution, and analysis of campaigns of all three businesses.
Graphic Designer Marketing Staff
Industry:
Banking / Financial Services
Employment Period:
June 2018 to February 2019 (7 Months)
Duties and Responsibilities:
- Designed and developed a wide range of promotional materials, including printed collateral such as brochures, posters, and flyers, as well as online assets like social media graphics, banners, and email campaigns.
- Successfully managed and curated content for all social media platforms, including Facebook and Instagram.
- Facilitated communication between the company heads and external partners and suppliers, ensuring smooth collaboration on various marketing projects.
- Captured high-quality images of jewelry products for use in advertising campaigns
Marketing Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2021 to September 2022 (12 Months)
Duties and Responsibilities:
- Developed and executed creative social media campaigns on platforms such as Facebook and Instagram, aligning strategies with client objectives and target audience profiles.
- Conducted market research and competitor analysis to identify trends, optimize content, and stay ahead in the rapidly evolving landscape of social media marketing.
- Compiled and organized data from various sources, including email marketing platforms and social media analytics tools, to create clear and concise reports.
- Conducted in-depth analysis of website traffic using Google Analytics, providing insights and recommendations to optimize user experience and increase online performance.
- Identified trends in visitors to the company site and tailored marketing campaigns to focus on those demographics Created analytics reports highlighting key information from marketing research to present to clients PROFESSIONAL EXPERIENCE
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2017 to May 2017 (1 Months)
Duties and Responsibilities:
- Created visually compelling and on-brand social media content for diverse clients using Adobe Photoshop, ensuring a consistent and polished aesthetic across platforms.
- Conducted market research to gather relevant insights and competitive analysis, incorporating findings into a proposal to showcase the agency's strategic approach.
- Captured high-quality event footage for social media content, ensuring visually engaging videos that effectively conveyed the atmosphere and highlights of each event.
Campaign Coordinator and Sales Administrator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2019 to July 2021 (28 Months)
Duties and Responsibilities:
- Executed the timely and accurate uploading of data into the CRM system, ensuring the integrity and completeness of customer information.
- Managed, updated and created listings to the web in different external portals for real estate industry.
- Utilized scheduling software and tools to manage appointments, maintain accurate records, and send timely reminders to both customers and service providers.
- Created all marketing collateral, including brochures, flyers, posters, and digital assets, to ensure a cohesive and consistent brand presence.
- Managed client database and updated contact information of partner conveyancers Conducted aerial shot land marking, identifying and highlighting key features of properties to provide a comprehensive visual overview.
Digital Marketing
Industry:
Accounting / Audit / Tax
Employment Period:
February 2024 to October 2024 (8 Months)
Duties and Responsibilities:
- Created and managed digital marketing campaigns, focusing on social media content for LinkedIn to drive engagement and brand awareness.
- Conceptualized, designed, and produced a variety of marketing collaterals, including brochures, posters, and stall designs, effectively supporting diverse marketing initiatives.
- Created and managed digital marketing campaigns, including social media for Facebook LinkedIn, email marketing, content creation.
- Collaborated with partner businesses to understand their unique selling propositions and value propositions, ensuring marketing efforts aligned brand messaging.
- Conceptualized, designed, and produced a variety of marketing collaterals, including flyers, posters, brochures, promotional materials, to support diverse campaigns.
Executive Assistant
Industry:
Insurance
Employment Period:
November 2024 to February 2026 (15 Months)
Duties and Responsibilities:
Education History
Field of Study:
Advertising/Media
Major:
Communication Arts
Graduation Date:
April 26, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Email Marketing, Graphic Design, Adobe Premiere Pro, Adobe Illustrator, Adobe Acrobat, Social Media Management, CRM, MailChimp,
INTERMEDIATE ★★
- Content WritingMarket Research
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15717470842
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz 2.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $3.75/hr
BERNADETTE
Candidate ID: 538672
ADVANCED
- Appointment Setting, Outbound Appointment Setting, Administrative Skills, Administrative Support...
INTERMEDIATE
- Call Management, Email management, Marketing, Customer Service...

Median Rate
$3.75
$3.75
if $1 = PHP52
$3.75
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.65 per hour or $USD 749.96 per month
Remote Staff Recruiter Comments
- Bernadette has a bachelor's degree in Mass Communication. An organized and creative professional with proven sales and marketing skills and a desire to learn more. Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic perspective. Gained experience working for a diverse group of organizations and clients. Presently seeking a position with a market leading, high-growth company that offers opportunities for advancement to gain more expertise. She has been working for 10 years handling and performing roles such as Team Leader & Lead Specialist, Customer Service Representative and Marketing Assistant .She has catered international clients.
- She was exposed and proficient to the following Tasks and Skills:
- Marketing Communications
- Sales and Advertising
- Basic Video and Photo Editing
- Digital Marketing
- Customer and Technical support
- Creative and Imaginative
- She has been a Marketing Assistant for 1 year. Support marketing campaigns of all company’s products Executes projects directed in maximizing company’s profits and developing sales strategies Driving online marketing campaigns Building relationship with company’s partners and clients.
- She has experience as Customer Service Representative for 2 years. Resolves product or service problems by clarifying the customer's complaints, determining the cause of the problem. Selecting and explaining the best solution to solve the problem Following up to ensure resolution.
- She has been an Amazon Virtual Assistant for 3 years. Responsible in increasing sales by 20%. Doing product research and analysis. Completing overhaul of Amazon store and Shopify. Worked on advertising proposals and online marketing campaigns.
- She also has experience as Team Leader & Lead Specialist for 5 years. Manage and Monitor Team on day-day basis Guide and Mentor Team especially newbies Produce Milestone Report of the whole team Responsible for prospecting and qualifying sales leads to set appointment for Directors and Managers Providing general administrative support Build and cultivate prospect relationships by initiating communications through outbound calling and email correspondence.
- Bernadette can start ASAP and open to part time roles.
Predictive Index Behavioral Profile - Venturer
Strongest Behaviors
Bernadette will most strongly express the following behaviors:
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
- Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
Bernadette is a distinctly independent and individualistic person, strong-minded and determined. Venturesome, will “stick their neck out”; and take responsibility for risks when they believe they are right. The challenge of new problems and new ventures is stimulating and will be responded to with action. They have a lot of confidence in themself, their own knowledge, ability and decisions.
Bernadette is an ingenious and innovative problem-solver and troubleshooter. They have an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. They will drive hard to get things done their own way, and quickly. A self-starter that initiates, makes decisions, and assumes responsibility for those decisions. They have a strong competitive drive, are ambitious, and will drive hard to achieve goals. Their sense of urgency and impatience for results will put pressure on others as well as on themself.
Employment History
Team Leader AND Lead Specialist for New Business
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2018 to January 2023 (60 Months)
Duties and Responsibilities:
- Manage and Monitor Team on day-day basis G
- uide and Mentor Team especially newbies
- Produce Milestone Report of the whole team
- Responsible for prospecting and qualifying sales leads to set appointment for Directors and Managers
- Providing general administrative support
- Build and cultivate prospect relationships by initiating communications through outbound calling and email correspondence
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2015 to January 2017 (24 Months)
Duties and Responsibilities:
- Resolves product or service problems by clarifying the customer's complaints.
- Determining the cause of the problem, selecting and explaining the best solution to solve the problem.
- Following up to ensure resolution
Marketing Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2013 to January 2014 (12 Months)
Duties and Responsibilities:
- Support marketing campaigns of all company's products
- Executes projects directed in maximizing company's profits
- Developing sales strategies
- Driving online marketing campaigns
- Building relationship with company's partners and clients
Education History
Field of Study:
Advertising/Media
Major:
Mass Communication
Graduation Date:
January 1, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Appointment Setting, Outbound Appointment Setting, Administrative Skills, Administrative Support, B2B Lead Generation,
INTERMEDIATE ★★
- Call ManagementEmail managementMarketingCustomer ServiceAdvertising
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15740354356
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: AMD Ryzen
- Processor: AMD Ryzen 7 5800X 8-Core Processor
- Operating System: Windows 11
All-inclusive Rate: USD $6.49/hr
Gina
Candidate ID: 538373
ADVANCED
- Administrative Support, Canva, Email management, Human Resource Management...
INTERMEDIATE
- Google Sheets, Virtual Assistant Skills, Recruiting, Sourcing...

Median Rate
$6.49
$6.85
if $1 = PHP52
$7.78
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.20 per hour or $USD 537.27 per month
Full Time: $USD 6.49 per hour or $USD 1125.58 per month
Remote Staff Recruiter Comments
- Gina has been working for 7 years as a Human Resource Specialist focusing on various facets including training and development, compensation and benefits, and recruitment. She holds a Bachelor of Science in Psychology.
- She supported the following tasks:
- End-end recruitment process
- Employee engagement and training development
- Assist in Payroll
- Encodes data in HRIS
- Time Keeping
- and other ad-hoc
- She's exposed to different job boards like Indeed and Job Street. Microsoft Office and Google Applications
- She can start immediately.
Predictive Index Behavioral Profile- Guardian
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Gina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
HR - Corporate Services Associate
Industry:
Banking / Financial Services
Employment Period:
October 2017 to December 2019 (26 Months)
Duties and Responsibilities:
- Monitors leave balances and other timekeeping requirements
- Computes and validates wages, income, and deductions of the Managers
- Processes gross computation of wages through the executive payroll system
- Submits monthly attendance report of Managers for submission to the Compensation and Benefits Department Head
- Assists the Superior in handling payroll / benefits concerns of Managers.
- Prepares managers’ Certificates of Employment, as requested
- Assist in the administration of benefits processing and request of the Managers and Executives
- Maintains personnel files of PJLI and Affiliates managers.
- Encodes data in the HRIS with information regarding officer’s personal data, new assignment, transfer, promotion, regularization, salary adjustment, sanction/infraction, commendation, etc.
- Maintains the payroll system for Executives
- Assist in the generation and creation of internal reporting requirements
- Follows through on employee inquiries, requests and complaints with the proper authorities, if they were not addressed immediately
- Develops, records and files necessary documents used for monitoring action taken
- Receives new manager’s information and requirements, and checks its completeness and validity
- Facilitates routing of Separation Clearance of separated managers to respective work units
- Conducts orientation for on-boarding managers
- Takes over the function of Executive Compensation and Benefits Section, if necessary.
HR Specialist Employee Engagement AND Talent and Development
Industry:
Utilities / Power
Employment Period:
August 2022 to March 2023 (7 Months)
Duties and Responsibilities:
- Handles implementation of Employee Engagement Programs for different segments while ensuring alignment with COE HR.
- Implements program and tools which enables organization to regularly get feedback on organizational climate and health to improve effectiveness.
- Collaborates with the Marketing Department for relevant corporate materials needed for events and announcements.
- Prepares org announcement for new hires and other employee movements
- Releases necessary employee communications
- Design a training feedback form to be distributed after training sessions to ensure continuous improvement in the program
- Prepare, review, and administer pre- and post-assessment to ensure learning of employees
- Determine organizational needs of the company with respect to learning and development
- Facilitate and organize New Employee Orientation, Coaching & mentoring sessions
HR Specialist Talent Acquisition
Industry:
Utilities / Power
Employment Period:
March 2023 to June 2023 (2 Months)
Duties and Responsibilities:
- Manage the end-to-end recruitment process from requesting proper documentation, job posting to different job portals, sourcing of potential candidates, conducting interviews and coordinating assessment schedules, to extending a job offer to the chosen candidate
- Handle internal applications from regular internal job postings, coordinating interview schedules and assessments to extending feedback regarding the employee’s internal application
- Perform salary analysis with reference to the existing incumbents and / or to employees who hold the same level across the organization to ensure market alignment and competitiveness
- Ensure that manpower requirements are filled-in within the agreed turn-around time (TAT) per job level
- Maintain good relationships and ensure regular calibration with hiring managers to ensure hiring needs are achieved
- Ensure good applicant experience through proper coordination and transparency all throughout the recruitment process
- Offer insightful feedback to candidates to project that the Company’s brand is caring especially to one’s personal and professional development
HR - Technical Training
Industry:
Oil / Gas / Petroleum
Employment Period:
December 2019 to February 2022 (26 Months)
Duties and Responsibilities:
- Handles all internal or in-house technical training and its related activities for the JGSP Group.
- Selects subject matter expert, arrange schedule and venue, and provides logistics needed for the training.
- Coordinates additional services including technical devices, meals, and refreshments, etc.
- Organizes Orientation Program for new hires.
- Responsible for the maintenance and control of training documents.
- Reviews document (SOP, WIP) as assigned.
- Conducts proper disposal of related documents and records as per the identified retention schedule.
- Reports post evaluation results within one month after training/program completion.
- Addresses concerns and inquiries regarding courses, schedules, and venues.
- Updates technical training database every week.
- Prepares the monthly and weekly performance report of the department to be submitted to the Technical Training Manager.
- Attends planned training/s as per schedule.
- Performs office clerical duties such as organizing office supplies as well as copying and scanning documents.
- Additional responsibilities may be assigned at the sole option of the company.
- Reports directly to the Technical Training Manager.
Compensation and Benefits Specialist
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
January 2017 to August 2017 (7 Months)
Duties and Responsibilities:
- Ensures that compensation practices are in compliance with current legislation (pay equity, human rights, etc.)
- Uses various methods & techniques to make databased decisions on direct financial, indirect financial and non-financial compensations.
- Ensures the accurate timekeeping of all the Employees.
- Ensures on-time delivery of all timekeeping data.
- Generates procedures, policies and work instructions for all activities.
- Applies and consistently practices self-management to be effective and efficient in their role.
HR Project Specialist
Industry:
Human Resources Management / Consulting
Employment Period:
November 2023 to February 2024 (3 Months)
Duties and Responsibilities:
- Manage end-to-end recruitment of blue collar workers, such as Warehouse assistants
- Conducting interviews and new employee orientation
- Monitor the attendance of the employees
- Address concerns of the employees
- Prepare the weekly payroll and credit the salaries
- Prepare the weekly report for the weekly huddle with team
- Conduct a program seminar to the employees
- Manage the online job platform
- Coordinate with different employers regarding possible partnership (job placement)
Education History
Field of Study:
Psychology
Major:
Psychology
Graduation Date:
March 29, 2016
Located In:
Philippines
License and Certification: :
Psychometrician
Skills
ADVANCED ★★★
- Administrative Support, Canva, Email management, Human Resource Management, Hiring, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, MS Teams, Google Calendar,
INTERMEDIATE ★★
- Google SheetsVirtual Assistant SkillsRecruitingSourcingInterviewing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: [URL=https://www.speedtest.net/result/15936895643][IMG]https://www.speedtest.net/result/15936895643.
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Lenovo ThinkPad
- Processor: intel core i5 vpro
- Operating System: Windows 10
All-inclusive Rate: USD $9.14/hr
Bernice
Candidate ID: 538218
ADVANCED
- Project Management, Social Media Management, Executive Assistance, Communication Skills...
INTERMEDIATE
- Graphic Design, LinkedIn Lead Generation, Brand Management, Customer Service...

Median Rate
$9.14
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.14 per hour or $USD 1585.00 per month
Remote Staff Recruiter Comments
- Bernice has been an Executive Assistant for 4 years. She has a degree in Interior Design. She worked with Real Estate, Dentistry and EA Coaching Industry clients based in the US and Latin America.
- She was tasked with Scheduling, Task Management, Marketing, Simple Graphic Design, Social media postings and management, Email Management: invoicing and travel and accommodation arrangements. She provides company branding, creates social media marketing content for clients’ social platforms, and manages communities. She was responsible for communicating with clients and stakeholders ensuring all inquiries were responded and concerns were addressed.
- She used the following Software:
- Slack
- Google Workspace
- Ring Central
- Avaya
- She can start ASAP and is open for full-time and part-time.
Strongest Behavior
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged
- Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
Bernice is a distinctly independent and individualistic person, strong-minded and determined. Venturesome, will “stick their neck out”; and take responsibility for risks when she believes she are right. The challenge of new problems and new ventures is stimulating and will be responded to with action. She have a lot of confidence in herself, their own knowledge, ability and decisions.
Bernice is an ingenious and innovative problem-solver and troubleshooter. She has an actively inquiring mind, a lively interest in the technical aspects of the work, and a need to know and learn more about the systems, techniques, facts, and concepts involved in it. She will drive hard to get things done her own way, and quickly. A self-starter who initiates makes decisions, and assumes responsibility for those decisions. She has a strong competitive drive, is ambitious, and will drive hard to achieve goals. Her sense of urgency and impatience for results will put pressure on others as well as on herself.
Employment History
Merchandising and Public Relations Head
Industry:
Entertainment / Media
Employment Period:
November 2019 to January 2020 (2 Months)
Duties and Responsibilities:
- Management of licensing, procurement, warehousing, distribution, inventory, and documentation of official merchandise.
Guide
Industry:
Travel / Tourism
Employment Period:
December 2017 to October 2019 (22 Months)
Duties and Responsibilities:
- Activity lead, safety assurance of equipment, customer traffic management, and ground safety control, and client management.
Leasing Senior Manager
Industry:
Retail / Merchandise
Employment Period:
August 2016 to December 2017 (16 Months)
Duties and Responsibilities:
- Management of clients, leases, and contracts; creation of business plans for new malls and existing mall redevelopment.
Construction Project Manager/Business Development/Outdoor Projects Officer
Industry:
Retail / Merchandise
Employment Period:
April 2013 to June 2017 (50 Months)
Duties and Responsibilities:
- Management and curation of retail brands, asset management, retail trend forecast, and brand book development.
- Development and management of business support programs through tourism projects, community partnerships, and CSR programs.
- Design and project management of store constructions, fit-outs, and event staging; and management of construction guidebook.
Creative Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2008 to January 2009 (12 Months)
Duties and Responsibilities:
- Development of marketing campaigns for Printed and digital media.
- Production assistant for product photo and TV ad shoots. Marketing Graphic Design
Freelance Virtual Assistant
Industry:
Employment Period:
December 2020 to October 2023 (34 Months)
Duties and Responsibilities:
- Executive Assistant - Remote managing operations, emails, streamlining schedules, clients, and databases.
- Social Media Marketing Specialist - Provides company branding, creates social media marketing content for clients’ social platforms, and manages communities.
- Customer Service for Email and Chat Support - Communicates with clients and stakeholders ensuring all inquiries are responded and concerns are addressed.
- Operations Assistant Ensures all tasks are delegated to the team, monitored, delivered on time and properly dealt with.
Project and Administrative Assistant
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
July 2024 to October 2024 (2 Months)
Duties and Responsibilities:
- Invoice management
- Data encoding
- Data sourcing
- Inbox and email management
- Email correspondence (if necessary)
- Checking calendar and setting up appointments (if necessary)
- Project tracking and creation of time plans - update action plans and making follow-ups
- Help in sourcing for inspiration from Pinterest and other websites
- Liaising with creative team for any requests
- Some reporting
- Other admin duties that may be assigned by the client
- Taking notes in meetings
- Putting together time plans
- Basic design work (not mandatory)
- Project Management (alongside other team members)
Education History
Field of Study:
Architecture
Major:
Interior Design
Graduation Date:
January 5, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Project Management, Social Media Management, Executive Assistance, Communication Skills, Operations Management,
INTERMEDIATE ★★
- Graphic DesignLinkedIn Lead GenerationBrand ManagementCustomer ServiceAsana
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15699767542
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: 1.6 GHz Dual-Core Intel Core i5
- Operating System: MacOS X
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
5. Agriculture and Agribusiness

Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:
- Grains
- Grapes
- Beef
- Wool
This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.
The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.
Australia’s agricultural export market (Is agriculture a big industry in Australia?)
Yes. Australia is among the major global player as an agricultural producer and exporter.
Australian agricultural products are in demand due to the industry’s focus on quality and sustainability. Working with agriculture
With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.
This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.
Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.
Outsourcing to the Philippines for agricultural research and admin support.
To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.
Outsourcing to the Philippines provides access to skilled professionals in:
- Agricultural research through virutal assistant services
- Data and report analysts
- Back-Office Admins
This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.
6. Education and Online Learning Platforms

The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.
This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.
Expansion of Australia’s education sector to global markets.
Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.
The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.
These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.
Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.
Utilizing virtual assistants and outsourced content creation for educational content.
To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.
This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.
Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.
7. Renewable Energy

In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.
This shift towards green energy thus opens up opportunities for economic growth and innovation.
How big is the renewable energy market in Australia?
Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.
Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.
This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.
See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.
Outsourcing project management and technical support for energy projects.
To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.
Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.
This strategic approach allows Australia’s renewable energy projects to:
- Streamline operations
- Reduce costs
- Enhance overall potential
8. Real Estate and Property Management

The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.
Is property management in demand in Australia?
Yes it is, with proper managers among today’s in-demand roles, especially through remote or offshore channels. Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.
These shifts are creating new opportunities for investors and property managers alike.
Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.
Outsourcing bookkeeping and virtual tours in real estate.
To navigate this evolving market, real estate businesses are increasingly outsourcing bookkeeping and other functions. It also leverages technology to conduct virtual property tours.
Hire Real Estate VA and Estimators for more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.
These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.
9. Tourism and Hospitality

The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.
Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.
Post-pandemic recovery strategies for tourism.
As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.
The industry is reinventing itself with the help of:
- Immersive virtual tours that showcase Australia’s stunning landscapes
- Flexible booking policies
- Enhanced health and safety protocols
These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.
Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.
Outsourcing customer service and booking management to enhance guest experiences.
A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.
By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.
This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.
10. E-commerce and Digital Retail

Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.
This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.
Is digital marketing in demand in Australia? Is there a surge in online shopping?
Digital marketing is increasing growing, where the surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.
Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.
This boom in e-commerce is not only driving profitability but also fostering innovation in:
- Digital marketing
- Logistics
- Customer engagement
Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.
FAQs
What is the most profitable industry in Australia right now? (What industries make the most money in Australia?)
There’s no single “top” industry, but there are several, with Technology and IT Services consistently leading. This is due to strong demand for digital solutions across sectors. Growth in fintech, e-commerce, and remote services also makes this space worth considering for new and scaling businesses.
Why is outsourcing important and why is outsourcing mentioned across multiple industries?
Outsourcing appears repeatedly because it directly improves efficiency and cost control. Whether it’s IT support, bookkeeping, or customer service, businesses use outsourcing to keep efficiency and productivity numbers up while reducing overhead. It also allows for access to global talent without expanding internal teams.
What is the best investment in Australia for long term?
Sectors like renewable energy, healthcare, and agribusiness offer strong long-term investment potential. These industries are backed by global demand and sustainability trends. It’s also something that goes through constant innovation, making them more resilient to economic shifts.
What is the most profitable small business in Australia? (How can small businesses enter profitable industries?)
Profitable small businesses in Australia tend to be high-margin, recurring-revenue. And often, with low overheads. The list includes property management, bookkeeping, accounting, mortgage broking, and more.
Small businesses can enter by focusing on niche services within larger industries. For example:
• Supporting tech companies with specialized services
• Providing admin or customer support to e-commerce brands
• Offering virtual assistance to education platforms
Starting lean and leveraging outsourcing lets smaller players to compete without the impractical upfront investment.
Leveraging outsourced accounting and customer support for e-commerce platforms.
To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support.
Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing.
From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.
The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.
For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.
As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.
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Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.





















