Freelancing is a great option for those who need quick short-term projects executed. But if you have real, ongoing responsibilities in your business that need to be taken care of in a cost-effective way, then hiring staff and partnering with a full service agency will help you sleep better at night.
Although it can seem tempting on the surface, working with freelancers comes with high costs and high risks. At Remote Staff, we place people who become a true extension of your team. They are trusted professionals who you’ll want to invest in, train and build real capacity in.
We Solve Common Freelancer Problems
“My freelancer isn’t available when I need them the most”
When you hire through Remote Staff, your virtual team member will exclusively work for you. They will be working from their home (or our office) during your business hours so your onshore/offshore team can collaborate when needed.
“Communication with my freelancer is unreliable”
Your remote staff will be up to speed and trained regarding the professional expectations of working with an international employer. We also have communication policies in place, such as our 3-minute Skype/Zoom reply rule.
“My freelancer just doesn’t understand my needs”
This is a very common problem within the freelancing landscape. When working with Remote Staff, you’ll have access to an expert Filipino Account Manager who is there to help you overcome any communication and cross cultural collaboration issues you are facing.
“Replacing freelancers takes forever”
If you’ve ever lost a freelancer to a better opportunity, you’ll know what a headache it is to replace them. With Remote Staff, if your remote staff replacement doesn’t workout within the first 6 months, we will take the time to replace your staff at no cost. Often our replacements can be as fast as a few days to a few weeks. We prevent you from getting ripped off.
“I think my freelancer is overcharging me”
Our research suggests that 90% of Filipino freelancers routinely overcharge international clients by as much as 50-100%. Because we’ve been operating out of the Philippines for the last 10 years, we know exactly what the going ‘local’ rate is for hundreds of roles. We’ll get you quality candidates at the right local, fair market rate.
“The freelancers I’ve dealt with are just not professional”
Any candidates that we shortlist for you have gone through our rigorous vetting process by professional recruiters. We provide ‘working for international employers’ training so they have a clear understanding of the expectations of a remote staffing relationship. They also sign a remote working ‘Professional Code of Conduct’ contract which clearly outlines the level of professionalism required.
“My freelancer is trying to remotely work with a 3G Internet connection that’s unreliable”
At Remote Staff, our custom built technology monitors the contractor’s internet speeds. If we see speeds that are too slow, we work with them to upgrade their Internet connection to a faster landline connection for greater reliability.
“My freelancer seems to be slacking off”
For your security, our IT systems are managed in-house by our IT department. Our system is also protected by monitoring tools and intrusion detection software. We have dedicated servers that keep the remote working landscape secure for all.
“I’m not convinced my freelancer has the skills
he claims he has”
Your contractor’s work history, skills and experience have been fully vetted by a professional recruiter and their commitment to your business is assured. We also verify skills through globally accredited independent testing such as IBM Kenexa’s market-leading skills-assessment platform.
“I’m concerned about handing my proprietary information over to a stranger”
We are a legal entity both in Australia and the Philippines. All our staff have signed enforceable non-disclosure agreements so your intellectual property is protected. We also do full background checks, validate IDs and visit subcontractors at home within Manila metro area.