Oct 04

Principles of Outsourcing

Similar to a typical office set up- outsourcing requires crystal clear vision, process, tools, skills, and utmost patience. Venturing out on new options to achieve better results, one must understand the main core of how a system works and how it will generate output and income. Now, every new venue is an opportunity, but it all depends on how to properly manage from top to bottom, beginning to end.

Setting aside rules for the moment, outsourcing does revolve around principles. Its operating system is governed by principles divided by key elements that will be effective beyond traditional vendor management. These elements are abbreviated and popularly known as TISO–Time, Importance, Skills, and Output.


Technically, no one can do everything at the same time. Or as we all say, multitask. Multitasking is known to give you a possible fly-by output, simply because doing loads of work all at the same time sacrifices the quality of the outcome. Enabling an individual to do simple administrative tasks, or focus on certain projects can spare you the time to focus on more important things. This provides you the ability to monitor your company from a macro point of view. For instance- Synergy Placements, a provider of quality and value-focused ICT recruitment service for candidates and clients in Australia wanted to free up to certain administrative tasks. Thus, they go for one of the best option to begin with, which is Outsourcing to the Philippines. And by outsourcing through Remote Staff, Inc., which is the number one staffing solution partner dedicated to providing quality Filipino remote workers from the Philippines.


Outsourcing will work if you drive out false agreements before you start anything. Although this is not unique to outsourcing alone if you begin any transaction without intentions and calculated output, this can damage your outsourcing governance. Importance must be implored to both stakeholders and partners and everything must be balanced and continuous. Stakeholders must be involved throughout, governance must share information as clear as water. Pursue opinions and relentlessly pulse the situation of both stakeholders and the outsourced group.

Another part of giving importance is to evaluate cultural synergy. When outsourcing to the Philippines it is also crucial for partners to know and understand the behavior and culture of Filipinos. For example, they are warm and welcoming even on a business stage but this warmth will give you high sensitive emotions towards criticism. As I mentioned earlier outsourcing will make the rule as a guide, but definitely, principles are designed to pursue relationships that will give your company wonders.


Since outsourcing gives partners the to do some tasks – the management area will now lead to governance. This means that you are governing a network that if not done correctly, can lead to possible nightmares of wasted time and money. Service Providers can definitely help you with this area- for example, Remote staff has two departments that getting involves in training and facilities. First, a Compliance Department is put in place to monitor staff attendance and behavior – attention is called upon, with regular coaching and mentoring to enforce punctuality and performance. Second Remote staff has Account Managers that effectively create a harmonious working relationship for both employee and employer. They regularly check needs and schemes on both ends. This is an example of a good vendor that will always have a service delivery model that ensures you will benefit without adding extra stress to your operation. If you’re hiring an entire team, a good vendor will have an onsite resource placed within your company. This individual will learn your operation and gather necessary requirements. From that point forward, they are responsible to assemble and train a team. In a nutshell; you and your vendor’s skill are obligated to achieve good results.


If you’ve managed to take care of the first three principles, you will create better outputs and will be able to sustain them. Outsourcing should be able to reduce the risk of failure. The reason why you outsource is that you trust your remote employees enough for them to do a great job and to not make any costly mistakes. If you’ve managed to break into the market 20 times faster than you would before outsourcing, it means this type of operation has done its job to add value to your business.

Companies are taking advantage of outsourcing more than ever. In the last few years, outsourcing to the Philippines has developed greatly. Perhaps the greatest progress this has made is the elimination of risk.

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Disclaimer: The above article was written according to the information available as of press time.
All opinions and beliefs expressed herein do not necessarily reflect those of Remote Staff's, its employees, subcontractors, clients, and affiliates.

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