Phone Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Sheena -  - Remote Staff

Sheena

Staff ID #106107

Recruiter's Comments and Notes

  1. She is proficient with the following:-Virtual assistance-Order Processing-Customer Service-Bookkeeping-Email handlingShe is well experienced/exposed with tools/ software/ platforms such as:-Xero-MYOB-Exo-Salesforce CRM-MS Applications (Word, Excel, PPT)She has background in Product listings and Web researching.Home Capabilities: 2 Lenovo Laptop on Windows 8ACER Desktop on Windows 8Headset/ WebcamGlobe - 5 MBPSShe has good to excellent communication skills and was able to answer questions given during the interview.
  2. Has been working since 2007 focused on Accounting, Customer Service, Technical Support and Administrative tasks.

AUD $5.86/Hr

Full Time

AUD $5.86/Hr

Part Time

Catherine -  - Remote Staff

Catherine

Staff ID #121445

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She has been working professionally since 2006 related to Customer Service and Technical Support.
  2. She has been working home based for less than 6 months.

AUD $8.42/Hr

Full Time

AUD $8.94/Hr

Part Time

Al -  - Remote Staff

Al

Staff ID #70598

Recruiter's Comments and Notes

  1. Candidate is proficient in the following:IT Helpdesk SupportRemote Desktop SupportWAN/LAN/VPN Support (routers, network)He is well versed in the following tools:SpiceworksLogMeIn RescureTeam ViewerMS Office 365 Admin ConsoleMS Active DirectoryAlloy NavigatorConnectwiseVMwareVirtualizationHe is experienced in the following OS:Windows 7,8,10Windows XPWindows VistaMac OSTechnical experience in:IOS phonesAndroid phonesBlackberryCurrent Home Office set up:Dell laptopWindows 8Globe Broadband 10 MBPSWorking headsetSpeedtest Link: http://beta.speedtest.net/result/6600145803Date Taken: 09/06/2017Ping: 22 MSDownload: 10 MBPSUpload: 1.58 MBPSAverage communication skills: 8/10

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

Kim -  - Remote Staff

Kim

Staff ID #120938

Recruiter's Comments and Notes

  1. Candidate is proficient in the following:Virtual AssistanceAdministrative supportBooking/Appointment SettingHe is well versed in the following tools:Siebel CRMSalesforce CRMMail chimpAvayaCraigslistTruliaZillowMS OfficeHe has experienced in working in the Real Estate Industry for a US and CA clients.Current home office set up:Assembled DesktopWindows 7Globe DSL 15 MBPSWorking HeadsetSpeedtest link: http://beta.speedtest.net/result/6581097037Date Taken: 08/30/2017Ping:19 MSDownload: 14.93 MBPSUpload: 0.98Average communication skills: 8/10

AUD $6.66/Hr

Full Time

AUD $7.98/Hr

Part Time

Christine -  - Remote Staff

Christine

Staff ID #121415

Skills

Available Time Zone: AU

Recruiter's Comments and Notes

  1. Has been working since 2007 related to Virtual Assistance, Email Management, Appointment Setting and Customer Service.
  2. Has been doing home based work since 2011, with focus on -Lead Research-Lead Generation-Email Support.-Data Entry 

AUD $7.46/Hr

Full Time

AUD $7.82/Hr

Part Time

Mariecris -  - Remote Staff

Mariecris

Staff ID #126777

Recruiter's Comments and Notes

  1. 1. She is proficient in the following tasks:Lead GenerationOutbound CallsAppointment SettingEmail Marketing 2. She is proficient in using tools such as- CRM- Microsoft Office tools like Excel,Word,Outlook,Powerpoint,Spreadsheets - Google Applications like Google Calendar,GMAIL - Client's provided soft phone3. Most successful projects/campaigns:- Since she has been an Appointment Setter, she was able to  exceed client's quota and was able to set 5 sucessful appointments per day - During her stay with Client with online shop business, she had helped with the company's sale after she suggested to her Manager to use Social Media platforms in marketing their services.4. She has background/Knowledge in the following tasks:- Data Entry- Technical Support- Customer Service5.Laptop: Dell on Windows 7iSP: Globe DSL running up to 5MBPSHeadset: PlantronicsSpeed Test Link: http://beta.speedtest.net/result/6482593609Date Taken: 7/25/2017 8:33 AMPing: 80 msDownload: 4.44 mbpsUpload: 0.43 mbps
  2. She is well versed and conversant during the interview.

AUD $6.66/Hr

Full Time

AUD $6.82/Hr

Part Time

Jeni -  - Remote Staff

Jeni

Staff ID #90738

Recruiter's Comments and Notes

  1. She has been working professionally since 2008 related to Customer Service.
  2. She worked home based for almost 2 years.

AUD $5.86/Hr

Full Time

AUD $5.86/Hr

Part Time

Jennifer -  - Remote Staff

Jennifer

Staff ID #30440

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. 1. She is proficient inData EntryVirtual AssistanceCollections2. Top  3-5 software that he/she is well experienced/exposed withMS Office (Word, Excel)Inhouse Diallers3. Most successful projects/campaigns/article:She has experienced working as a Virtual Assistant and did Data Entry and Research tasks.4. Background/Knowledge (3 other skills s/he may have a bit of a background - at least 1 year experience)CollectionsMarketing SupportTelemarketing5. Home Capabilities including a Live Speed test resultAssembled desktop on Windows 7PLDT DSL 5 MBPSWorking headset and webcamLive Speedtest: http://beta.speedtest.net/result/6508195356Date Taken: 8/3/2017 11:07 AMPing: 17msDownload: 4.91mbpsUpload: 0.71mbps6. Communication skills are quite good. No obvious struggles, speaks with confidence and can get her point across with relative ease. 

AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

Lovely -  - Remote Staff

Lovely

Staff ID #115278

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Candidate has been working since 2008 related to BPO industry & Home based work.
  2. Her most recent work is home based as an English Tutor.

AUD $11.47/Hr

Full Time

AUD $8.78/Hr

Part Time

Debbie -  - Remote Staff

Debbie

Staff ID #127322

Recruiter's Comments and Notes

  1. She is proficient in:- Customer Service Support- Phone Support- Translation from English to Spanish and GermanShe is proficient in using:- MS Office tools like Excel, Word, Powerpoint- Samson- QuickviewShe has background/knowledge on:- Email Support- Chat Support- Administrative TaskHome capabilities:- PLDT Fiber running with 20mbps- Desktop/Laptop on Windows 7- Working headset and webcam- Live speedtest - July 19,2017-http://beta.speedtest.net/result/6466846586Ping: 4msDownload: 18.87mbpsUpload: 43.18mbpsShe possess good communication skills
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Sheena -  - Remote Staff
Staff ID #106107
    Recruiter's Notes:
  1. She is proficient with the following:-Virtual assistance-Order Processing-Customer Service-Bookkeeping-Email handlingShe is well experienced/exposed with tools/ software/ platforms such as:-Xero-MYOB-Exo-Salesforce CRM-MS Applications (Word, Excel, PPT)She has background in Product listings and Web researching.Home Capabilities: 2 Lenovo Laptop on Windows 8ACER Desktop on Windows 8Headset/ WebcamGlobe - 5 MBPSShe has good to excellent communication skills and was able to answer questions given during the interview.
  2. Has been working since 2007 focused on Accounting, Customer Service, Technical Support and Administrative tasks.
  3. Highly skilled in performing Administrative tasks and pays great attention to detail
  4. Her experience in Accounting includes: - General Accounting - Accounts Receivable - Accounts Payable - Invoicing - Data Entry - Bookkeeping - Preparation of Financial and other necessary reports - Chasing Debtors - Bank Reconciliation
  5. Proficient in using the following software/tools: - MYOB-EXO - Quickbooks- Xero  - Microsoft Word - Microsoft PowerPoint Intermediate proficiency in using Microsoft Excel (Pivot Table, VLookUp, HLookUp, Formulas, Graphs)
  6. She holds a degree in B.S. in Management Accounting at University of San Carlos
  7. Extensive experience in providing excellent customer service and technical support. She was able to handle the following accounts: - Charter Communication - HP - Travel
  8. Experienced in the following: - Inbound Sales - Booking of Flights - Cold Calling - Appointment Setting - Outbound Calling - Web Research - Calendar Management - Chat Support - Data Entry
  9. Awarded as Top Agent for 2 months. KPI includes: Attendance, Customer Satisfaction, Average Handling Time, Sales (Upselling)
  10. She got good communication skills. No stutters and grammar lapses. - Takes initiative to improve working relationships and foster feelings of mutual respect with coworkers and customers - Meets customer expectations in timely manner and delivers what has been promised - Conveys a positive and professional image.
  11. She has the ability to multitask
  12. Very keen to have a Full Time job
  13. Prefers to work on a day shift
  14. Can start working on May 16, 2016
  15. Can start working immediately or after her contract ends with the client
  16. Married and has no kids
  17. Test Results: - Accounting Terminology - Basic (82%) - AUS-NZ Attention to Detail (100%) - AUS-NZ Typing - General [5 Minutes Onscreen] (43wpm) - AUS Accounts Receivable (63%)
  18. Talked to candidate via Skype // Actively looking for work, 'Still connected with one of the RS' clients but her contract is about to end. She has been given 2 weeks notice. '// No Pending VISA Application // No other pending application aside from Remote Staff // Not Pregnant // She normally works with: - Globe Wired internet connection running with 2 mbps package - Desktop and Laptop on Windows 7 - Working headset and webcam
  19. Sheena got 7 years of professional experienced 7 years experienced in customer service Inbound experienced for 5 years Outbound experienced for 2 years and 6 months Experienced in sales / upselling for 1 year and half Experienced in an appointment setting for 6 months Lead Generation for 6 months 1 year experienced in order taking Experienced in data entry for 2 years Administrative task experienced for 2 years Microsoft office experienced for 7 years Microsoft Excel and word for 7 years experienced Accounts Payable and Accounts Receivable ledgers for 2 years
  20. Accounts Handled • Reservation for airlines • HP and HP-IPG (Images, Printing and Gaming) • Cable Communication

Home Based

Available Timezone: ANY
Catherine -  - Remote Staff
Staff ID #121445
    Recruiter's Notes:
  1. She has been working professionally since 2006 related to Customer Service and Technical Support.
  2. She has been working home based for less than 6 months.
  3. In those years she handled different positions such as: - Customer Service Representative - Technical Support Representative - Subject Matter Expert - Appointment Setter
  4. She was able to handle these project/campaign/accounts: - Linksys (Internet Service Provider) - Sprint (Telecommunication) - Telstra (Telecommunication)
  5. She is adept with the following tasks: - Providing High Quality of Customer service - Billing - Technical Troubleshooting - Remote Assistance - Upselling - Coaching and Product knowledge Training - Taking Supervisory Calls - Appointment Setting - Data Entry - Cold Calling
  6. She is knowledgeable when it comes to these tools/softwares: - Microsoft Office Tools - Siebel CRM - CRM
  7. She has good communication skills.
  8. She seems confident and jolly.
  9. She was able to express herself well.
  10. She is available for both Part Time and Full Time role preferably any shift.
  11. She can start to work as soon as possible.
  12. Talked to candi via mobile// Actively looking for work, 'unemployed'// No Pending VISA Application // No other pending application aside from Remote Staff // Not Pregnant // She normally works with: - Globe DSL/Wired internet connection running with 5.0 mbps package - Desktop on Windows 8.1 - Working headset and webcam

Home Based

Available Timezone: ANY
Al -  - Remote Staff
Al
Staff ID #70598
    Recruiter's Notes:
  1. Candidate is proficient in the following:IT Helpdesk SupportRemote Desktop SupportWAN/LAN/VPN Support (routers, network)He is well versed in the following tools:SpiceworksLogMeIn RescureTeam ViewerMS Office 365 Admin ConsoleMS Active DirectoryAlloy NavigatorConnectwiseVMwareVirtualizationHe is experienced in the following OS:Windows 7,8,10Windows XPWindows VistaMac OSTechnical experience in:IOS phonesAndroid phonesBlackberryCurrent Home Office set up:Dell laptopWindows 8Globe Broadband 10 MBPSWorking headsetSpeedtest Link: http://beta.speedtest.net/result/6600145803Date Taken: 09/06/2017Ping: 22 MSDownload: 10 MBPSUpload: 1.58 MBPSAverage communication skills: 8/10

Home Based

Available Timezone: AU

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Kim -  - Remote Staff
Kim
Staff ID #120938
    Recruiter's Notes:
  1. Candidate is proficient in the following:Virtual AssistanceAdministrative supportBooking/Appointment SettingHe is well versed in the following tools:Siebel CRMSalesforce CRMMail chimpAvayaCraigslistTruliaZillowMS OfficeHe has experienced in working in the Real Estate Industry for a US and CA clients.Current home office set up:Assembled DesktopWindows 7Globe DSL 15 MBPSWorking HeadsetSpeedtest link: http://beta.speedtest.net/result/6581097037Date Taken: 08/30/2017Ping:19 MSDownload: 14.93 MBPSUpload: 0.98Average communication skills: 8/10

Home Based

Available Timezone: AU
Christine -  - Remote Staff
Staff ID #121415
    Recruiter's Notes:
  1. Has been working since 2007 related to Virtual Assistance, Email Management, Appointment Setting and Customer Service.
  2. Has been doing home based work since 2011, with focus on -Lead Research-Lead Generation-Email Support.-Data Entry 
  3. Most proficient with the following tools: > Zoho CRM > Salesforce CRM> Google Applications (Spreadsheet, Drive, Calendar, etc.) > Skype > Microsoft Excel
  4. She started doing Freelance work in 2011. She worked as a Lead Generation Agent. She searches for potential exhibitors online, depending on where the event will be held, and sends out emails to invite them to showcase their products in the said event.
  5. In 2012 she worked for another client, doing basically the same role. She started out as an Email Support(Appointment Setting), searching for potential leads (graduate students) over the Internet, and sending email invites to set up and book an appointment for them to sign up under the client's website. She was soon promoted as a Team Leader, handling 8 email accounts for the company and in charge of 6 Appointment Setters.
  6. Also with a background/knowledge on the following tools: > Pinterest > Evernote > Asana
  7. Has an Undergraduate degree in Nursing.
  8. Average communication skills
  9. Ideal for VA / Back Office roles.
  10. Can work either FULL TIME or PART TIME, but would prefer FULL TIME roles.
  11. Okay with taking VOICE roles. Comfortable with calls.
  12. She was able to use the following websites for her research: -Google+ -YellowPages -WhitePages and other paid websites

Home Based

Available Timezone: AU
Mariecris -  - Remote Staff
Staff ID #126777
    Recruiter's Notes:
  1. 1. She is proficient in the following tasks:Lead GenerationOutbound CallsAppointment SettingEmail Marketing 2. She is proficient in using tools such as- CRM- Microsoft Office tools like Excel,Word,Outlook,Powerpoint,Spreadsheets - Google Applications like Google Calendar,GMAIL - Client's provided soft phone3. Most successful projects/campaigns:- Since she has been an Appointment Setter, she was able to  exceed client's quota and was able to set 5 sucessful appointments per day - During her stay with Client with online shop business, she had helped with the company's sale after she suggested to her Manager to use Social Media platforms in marketing their services.4. She has background/Knowledge in the following tasks:- Data Entry- Technical Support- Customer Service5.Laptop: Dell on Windows 7iSP: Globe DSL running up to 5MBPSHeadset: PlantronicsSpeed Test Link: http://beta.speedtest.net/result/6482593609Date Taken: 7/25/2017 8:33 AMPing: 80 msDownload: 4.44 mbpsUpload: 0.43 mbps
  2. She is well versed and conversant during the interview.

Home Based

Available Timezone: AU
Jeni -  - Remote Staff
Staff ID #90738
    Recruiter's Notes:
  1. She has been working professionally since 2008 related to Customer Service.
  2. She worked home based for almost 2 years.
  3. In those years she handled different positions such as: - Customer Service Representative -Trainer -Financial Account Specialist -ESL Teacher -Snippet Writer
  4. She was able to handle these project/campaign/accounts: -Telstra -Barclay
  5. She is adept with the following tasks: -Handling customer's queries and concerns -Basic Troubleshooting -Upselling -Outbound and Inbound Calls - Collections -Training -Coaching -Mentoring -Retention -Phone, email, chat support -Teaching English Language to Chinese Students -Content Writing -SEO Writing
  6. She is knowledgeable when it comes to these tools/softwares: -Microsoft Office Tools -VOIP -Salesforce CRM -Oracle -Adobe Photoshop -Google Applications
  7. She has an excellent communication skills.
  8. She seems conversant and confident.
  9. She is available for both Part Time and Full Time preferably AU and UK shift.
  10. She can start to work as soon as possible.
  11. She is amenable of working office based.

Home Based

Available Timezone: AU,UK
Jennifer -  - Remote Staff
Staff ID #30440
    Recruiter's Notes:
  1. 1. She is proficient inData EntryVirtual AssistanceCollections2. Top  3-5 software that he/she is well experienced/exposed withMS Office (Word, Excel)Inhouse Diallers3. Most successful projects/campaigns/article:She has experienced working as a Virtual Assistant and did Data Entry and Research tasks.4. Background/Knowledge (3 other skills s/he may have a bit of a background - at least 1 year experience)CollectionsMarketing SupportTelemarketing5. Home Capabilities including a Live Speed test resultAssembled desktop on Windows 7PLDT DSL 5 MBPSWorking headset and webcamLive Speedtest: http://beta.speedtest.net/result/6508195356Date Taken: 8/3/2017 11:07 AMPing: 17msDownload: 4.91mbpsUpload: 0.71mbps6. Communication skills are quite good. No obvious struggles, speaks with confidence and can get her point across with relative ease. 

Home Based

Available Timezone: ANY
Lovely -  - Remote Staff
Staff ID #115278
    Recruiter's Notes:
  1. Candidate has been working since 2008 related to BPO industry & Home based work.
  2. Her most recent work is home based as an English Tutor.
  3. She is proficient in the following fields: English language teaching Quality analyst Customer service
  4. She has good communication skills.
  5. She worked as an ESL Teacher for the last 3 years.
  6. Her clients are mostly European and Asian.
  7. She teaches the English language to different age groups from 6 years old to 60 years old
  8. Before working home based, she worked in the BPO industry.
  9. She has 4 years experience when it comes to Customer service and Quality Analyst.
  10. Most of her BPO work experience are inbound calls.
  11. Currently have the following: Acer laptop Windows 7 Globe 5MBPS Working webcam Working headset
  12. Prefers the AU/UK shift.
  13. Candidate is eager to work with us.
  14. She is currently unemployed.
  15. Can start ASAP.

Home Based

Available Timezone: N/A
Debbie -  - Remote Staff
Staff ID #127322
    Recruiter's Notes:
  1. She is proficient in:- Customer Service Support- Phone Support- Translation from English to Spanish and GermanShe is proficient in using:- MS Office tools like Excel, Word, Powerpoint- Samson- QuickviewShe has background/knowledge on:- Email Support- Chat Support- Administrative TaskHome capabilities:- PLDT Fiber running with 20mbps- Desktop/Laptop on Windows 7- Working headset and webcam- Live speedtest - July 19,2017-http://beta.speedtest.net/result/6466846586Ping: 4msDownload: 18.87mbpsUpload: 43.18mbpsShe possess good communication skills

Home Based

Available Timezone: AU,UK