This is where Remote Staff recruitment services add considerable value to the virtual staffing landscape. At Remote Staff we go above and beyond during our recruitment process, not only do we advertise in major media and classifieds with nation wide coverage, we also actively access talent through different online job boards, through Google ads, contact schools, universities and various different professional organizations in addition to dedicating full time staff to search online social networks and forums. We purchase resumes outside of our 50,000 strong databases all as an effort to lure quality candidates for your available position.

To add to these recruitment efforts is the fact that Remote Staff is a proven trusted staffing supplier in the local labour markets with a physical presence in the Philippines. This enables our recruitment officers to personally pre-screen all candidates and visit their homes to Validate ID’s, qualifications, past work references as well as confirm that their computer equipment and Internet speeds are of a minimum working standard required.

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We only endorse candidates to our clients who pass our stringent screening processes and sign our service contracts protecting our clients from any risk when hiring staff from abroad. This doesn’t mean it's as simple as having someone agree to our terms, we send a formal contract to staff located abroad which helps to establish formalities that are very much needed when doing business in Asia. Our contracted staffs are reassured and have tremendous confidence in knowing that Remote Staff are a real company committed to hiring the home based professionals. Our agreements we make with contract staff assists in validating our position as a trusted staffing supplier between clients and staff, with all the key ingredients required to establish trusting relationships that overcome distance of location and time zones. As a result, we have over 100 candidates applying every day who want to be part of the Remote Staff Company.

In addition we have a database of over 50,000 people who have expressed interest in working with our clients. Our candidates know that we pre-qualify and screen our clients just as thoroughly as we screen our candidates, to validate that they are a genuine employer committed to making this remote staffing solution work for their businesses.

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This is an important advantage that you will not find with our competitors or if you decide to hire staff directly yourself. This support cannot be underestimated when hiring staff from abroad in this international landscape, especially if seeking staff you could totally trust, depend and relay on over the long term.

From a staff perspective:

We have found that contractors are usually less likely to commit to working for the international client directly because they believe the client cannot offer the same security and guarantees as a trusted supplier such as Remote Staff.
Research shows that often contractors feel vulnerable when working directly with international clients because of the isolation factor. This contributes to concerns relating to payroll, being taken advantage of by unscrupulous clients, the lack of a support network and other trust related issues. These concerns impact on the contractor’s confidence in building a long-term career with an international client.

With Remote Staff, candidates feel safe in the knowledge that they can leave their current jobs to find work for one of our clients due to important factors such as our wages guarantees, our ability to offer candidates other job positions in the case of circumstances going wrong and not to mention our lifetime hiring policy for the right people. The services we provide to staff give more confidence to any applicant who commits to making a career choice working for our clients.
These are important reasons why Remote Staff, as a trusted proven supplier, can offer our clients committed staff to work with because we work in the background to assist the contracted staff enabling them to work more professionally with international client expectations. At Remote Staff we:

1. Offer our offshore staff lifetime rehiring opportunities.s
2. Guarantee that if they work an hour they are paid an hour at the end of every month in their local currency.
3. Never delay payroll.
4. Pay the standard award labor rates.
5. Provide opportunities to generate tremendous career growth with our international clients.

Remote Staff has a vested interest to assist staff to build a successful professional home-based career.

From a client perspective:

Knowing that you have committed staff gives you the confidence to invest your precious time and energy into the working relationship avoiding extensive time loses on your behalf. This increases the opportunity for this virtual staffing solution being successfully implemented by your business thereby positioning you to take full advantage of global staffing solutions.
Like with any new relationship, we have seen our clients and staff slowly develop trust in each other after the first month of working together. During this time our customer support service, available and accessible via the phone or online, assists in any circumstance relating to the following:

1. Access to tools and resources you can utilize to make this remote set up work more efficiently and effectively in your business.
2. Attendance and compliance issues of your staff.
3. Culture and work style differences.
4. Any suggestions and recommendations you feel we may have overlooked.
5. Relationship transparency and support with the Remote Staff Sub Contractor Management system (client portal).
6. Hiring new a staff member or staff replacement.
7. Schedule changes.
8. Overtime requests (if you want your staff to work more than the agreed hours)
9. Contract cancellations/terminations/Staff replacement guarantee.
10. Invoices and accounts

Overall, knowing that Remote Staff has a vested interest in assisting you make this staffing solution work for your business, will give you the assurance to know that if anything goes wrong we will be here to help find the solution. With Remote Staff, you can feel more confident and have a peace of mind in making the decision to hire someone from aboard that your business can totally trust, depend and rely upon. Distance is no longer an issue.

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1. All technologies Remote Staff use have been developed and build in-house
2. Front end SSL security information sent to and from servers and computers cannot be intercepted in transition.
3. New and updated security patches are entered into the servers and database every week ensuring that security cannot be breached
4. Encrypting the database to ensure that any personal and private information relative to clients is not accessible without authorization.
5. 2 factor authentication using security tokens preventing password hacks.
6. Remote Staff has 4 Servers in a controlled environment only accessible by authorized Remote Staff personnel.
7. In the event of a server going down we have in place a multiple replicating database back up system in place so there will be no disruption to your staff or business in any way shape or form.
8. Own in house mail server spam filters and anti virus.

Our in-house staff and IT team work very closely together to continually improving the operational delivery of our services and procedures such as how we screen applicants, keep our recruitment systems and records in order and updated. From an operational perspective our technologies help us stream line our service by managing our relationships with prospective client enquiries and maintain and monitor our own in-house payroll and client invoices so they accurately link up without any discrepancies. Our in-house developed systems and technologies assist to deliver the Remote Staff service which help to manage and sustain relationships for years at a time. Today, we are confident in the knowledge that Remote Staff is leading the way globally in hiring and working with quality staff based abroad from locations any where in the world.

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In addition to this unlike our competition, a considerable percentage of our margins contribute toward developing and improving technologies, providing support services by our in-house team comprising of 45 highly trained staff. Due to the fact we are a virtual organization without offices our overheads are considerably lower than our competitors and as a result our margins don’t have to be as high as what you might find with offshore office based staffing suppliers.

WWhen it comes to hiring mid to expert offshore staff, remote staff is far more competitively priced than our competitors or even what you could find by hiring staff directly yourself. We have found that when we compare similar quality staff from different competing suppliers that we are globally unmatched in areas of security, ease, trust, support, which are all factored into our price equation.

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1. As a client you only ever pay for the hours worked by staff. With the Remote Staff platform every minute of the working shift is easily auditable so that you have the ability to accurately monitor your contractor's hours worked as well as work outputs. If for any reason you feel you need to question your contractor's hours worked you are able to do so with a dispute claim so long as the claim is lodged before the 25th of any month. If you make a disputed claim, Remote Staff will call the staff in question, review their screenshots and activity notes to investigate and evaluate the disputed hours. If the hours in question have been found to be suspicious, Remote Staff would organize the refund in the following months invoice. At Remote staff we guarantee that clients only ever pay for the hours worked by contractors.

2. Staff replacement guarantee Remote Staff understands that for successful and sustainable working relationships to occur with staff based abroad, you must first be satisfied with your selected contractor. In some cases you may find that staff you have hired through our 'Available Staff Lists' or Custom Recruitment Services just don't fit in for reasons such as their character, personality, cultural differences as well as work practices that do not suit your company. For circumstances such as these we offer staff replacement guarantees that allow the client to terminate staff they are not happy with and replace them with other staffs that are more suited to their businesses. We take every step to protect our clients from unmanageable relationships and seek workable solutions so that from the first day of hire clients have staff they feel they can build long lasting working relationships with.

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