She has over 4 years of professional experience, 2 years of which as a Homebased Staff She has served as an SEO Writer and as a Virtual Assistant She has background in Wordpress, modifying themes, inserting pictures, blogging and others She also has background in FTP, Hosting and a little bit of Dreamweaver She is a graduate of Engineering in 2008 She has average to good communication skills and can express herself clearly She has a decent work from home set up She is looking for a full time role preferably in Australian Timezone
Candidate has been working professionally for 9 years.
In those years she has handled positions such as a High School English Teacher, Forensics and Debate Club Moderator, Technical Support Agent, Macromedia Sales Representative, Secretary to the Principal and as an Accounting Head.
Most of her work experience were spent in schools.
She wants to work from home because she wants to be able to earn while taking care of her family.
She has more than 4 years combined work experience as a Customer Service Representative and Inbound Sales Agent.
In her first BPO, the account that she handled was for an Internet service company, She provided customer support and retention.
She was able to handle DIRECT TV account for 2 years, provided Customer Service and Retention then transfer to Inbound Sales and was able to handle AT&T Account, she does offer additional add ons and offer service updrades.
She is a Fast learner, Flexible and very much willing to learn.
Aldrin has more than 2 years experience doing Technical Support. His main line of expertise is technical support particularly for Mac Operating Systems.
He is experienced when it comes to: -Wireless Networking -iOS SDK -Network Administration -Mac OS X -Virtualization -iOS devices troubleshooting -Adobe Photoshop -Adobe Audition -Customer Service -IT Technical Support -Technical Support -Sales -Smartphone Technical Support -Microsoft Office -Mac OS X Applications -Nursing Care
He took up Bachelor of Science in Nursing back in college.
He is enthusiastic during the interview. During the interview, He was able to answer all of the questions with clarity and accuracy. He is confident when it comes to technical support