Candidate has been working professionally for more than 5 years.
In those years he has handled positions such as a Travel Consultant, Technical Support Representative, Virtual Assistant, Telemarketer, Trainer, Quality Assurance, Customer Service Representative and as a Recruitment Staff.
She has been working for almost 4 years and she's working 3 years as a home based Virtual Assistant.
She handled different kinds of position like : - MArketing Coordinator/ Executive Assistant to the CEO - Team Lead - Virtual Assistant Program Manager - Online English Tutor
AS a Virtual Assistant, some of her task are the following: - Perform admin functions including updating CRM (NetSuite) and website through back end logins - Assist in maintaining Social Media accounts by monitoring posting of articles/contents sourced online. - Created and handled the whole Content Processing and Development (CPD) Team which includes two Content Writers, a Motion Graphic Artist, a Layout Artist and a Web Developer.
She considers herself as a dedicated and hardworking employee. She managed her time well.
He has more than 8 years of experience working in the Business process Outsourcing (BPO) industry.
He has 8 months of experience working as a freelancer.
In the BPO, he worked as a: - Customer Service Representative - Technical Support Representative - Technical Solutions Specialist - Technical Helpdesk Analyst
He has worked with the following campaigns and companies: - US based web services provider - US based financial organization - Toshiba Computers - US based cable service provider - International chain of hotels
Mary Joy got 6 years of professional experienced 6 years experienced in customer service BPO experienced for 6 years Inbound experienced for 6 years Outbound experienced for 2 years Experienced in sales / upselling for 4 years 6 years experienced in order taking Experienced in data entry for 5 months Administrative task experienced for 5 months Microsoft office experienced for 5 months Microsoft excel and word for 5 months experienced Powerpoint experienced for 5 months
Mary Joy was recognized as one of the top seller Awarded as agent with highest customer service satisfaction
Mary Joy holds a degree B.S. in Applied Statistics, Minor in Information Technology at Benguet State University
Mary Joy got good communication skills Has a virtual assistant experienced Can do secretarial and clerical tasks Conveys a positive and professional image Demonstrates flexibility by adapting to changes
Mich has 12 years experience doing Accounting roles. She had worked with one of the largest international fuel industry. Her forte is doing the financial reports and forecasting. She utilizes some accounting software in her previous jobs.
She is experienced or knowledgeable when it comes to: -Microsoft Office -Microsoft Excel -Microsoft Word -Microsoft PowerPoint -SAP -Quick books
She took up Bachelor of Science in Accountancy back in college
Mich is enthusiastic during the interview.She is also confident about her skills and expereinces when it comes to Handling people and clients. She was able to answer all of the questions with clarity and accuracy during the interview. Additionally, she has very good communication skills
She has been working since 2003 focused on Sales, Marketing, Customer Service & Back Office Admin tasks. She seems confident during the interview. No stutters. She has excellent communication skills
She held the following positions: - Executive Assistant to the CEO of Marketing - Team Leader - Customer Service Representative
She has 4 years working as a Customer Service Representative and more than 2 years as a Team Leader in the Call Center Industry
She has been exposed to tasks such as: - Up Selling - Performing Basic Troubleshooting - Inbound Sales - Handling escalated calls - Reports Creation - Email Support - Database Administration - Telemarketing - Analyzing and implementing different programs such as Staffing, Scheduling & Rewards - Providing feedback and coaching - People Management