He has 7 years and 5 months of experience in the BPO industry.
He has 4 years and 8 months of experience as a programming assistant.
In the BPO, he worked as a Reporting Analyst for 2 US based telecommunications company.
As a Reporting Analyst, his main responsibilities included: - creating daily reports to submit to team managers and clients. - creating and sending reports for the Quality Assurance team. - creating macro programs in Excel to extract the quality scores of the agents.
Sounded confident during the interview. With functional english.
Been working for 4 years now as an SEO practitioner. 3 years office-based, 1 year home-based.
She is confident with her skills on - Creating backlinks (Paul and Angela Method, 30minutebacklinks, blog commenting) - Managing social media sites (Facebook, twitter etc.) - Media buying - Wordpress management - Article submission - Article Writing (Making product review) - Blogging - Keyword research - Adsense - Email Marketing - Directory Submission and Bookmarking - Web 2.0 - Affiliate Marketing
She is also skilled using tools such as: - Camtasia in creating videos - Google Adwords Keyword tool - Wordpress CMS - CD designer (Nero and Epson) - Google docs - Microsoft Office Tools - Dropbox, Asana.com, Manymoon.com (for managing tasks) - Onlywire and other bookmarking tools - Social Media Sites
Sounded confident during the interview. Communication skill is good.
Seems flexible and can easily be trained. She is confident that she can multitask and can work independently if not under minimum supervision since she's been working for over a year now as a Home-Based Secretary.
She has 1 year and 6 months of experience as a Product Specialist.
She has 5 months of experience as a private English tutor.
As a product specialist, she was able to work for a local company, and she was also able to work overseas.
As a product specialist, her main responsibilities include: - testing products and unit parts to make sure that they pass the quality criteria and to make sure that it is in proper working condition. - checking parts for any defects so as to check if it needs repairs or if they are bad components. - Separating the good units and parts from the bad ones to ensure the quality of the products they produce.
He has 5 years and 10 months of experience in the BPO industry.
In the BPO, he worked as a: - Resolution Specialist - Contact Analyst - Technical Support Representative - Inbound Sales Representative - Accounts and Billing Customer Service Representative - Customer Support Representative - Mobile Broadband Technical Support Representative
He worked for the following accounts: - US based telecommunications company - Electronic Arts US and UK - Toshiba USA - Australia based telecommunications companies - Australia based Internet service provider
He has mainly covered the following responsibilities over the years he worked in the BPO: - assisting customers in billing concerns. - assisting customers with concerns about their services. - providing technical support for customers having issues with their services and devices.