Customized recruiting solution so you get the best staff in the right job
Step 1: As soon as we receive your submitted job specifications and recruitment setup payment details, we will process your requirement within 24 hours and one of our head recruiters (or admin staff) will be in touch with you to confirm the quoted price you have selected and connect with you to gain more clarity (if needed) on the position you seek to hire.
Step 2: Once the recruiting process begins, you can expect that we will extensively source candidates for your required staff position/s. We will shortlist only the most qualified candidates and endorse 2 candidate recommendations at a time for you to review. Depending on the difficulty of the job roles, endorsements could take anywhere between 1 to 3 weeks.
Step 3: The recruitment team will be need you to kindly review the endorsed candidates and give immediate feedback within 2 days of endorsements. The recruitment team will use your feedback to re-adjust their approach if they are off from reaching your expectations and will endorse another 2 candidates until you are satisfied. You will not get 10 endorsements to review, only 2 at a time so we can avoid wasting everyoneís time.
Step 4: As soon as you pick a candidate, we will immediately schedule him/her for a final interview with you. We will process the candidate to work with you once you confirm you would like to hire the candidate.
Step 5: Upon the signing of the hired staff's contract, you need to make your advance payment of the first month invoice, a day or two before the actual start date of the newly contracted staff. Our client invoices serve not only to pay for the wages of the offshore contracted staff but also serves as your security to the company and everyone involved about your intentions. Any hours or days not worked will be credited back to you on your second invoice onwards
Once your Staff is found whatís next?
At this stage, your staff has been either found using the Available Staff List or by our Recruitment Service.
What happens next?
Step 1: After the interview and upon your confirmation, we will arrange paperwork and have the staff ready to work on your nominated start date.
Step 2: You will be sent a confirmation email confirming the start date, your user name and password to the Sub Contractor Management system and your new staff memberís contact details. (Skype ID, Email address and Contact numbers).
Note that we need at least 3 business days from the time of notice and confirmation to set a new staff member up.
Step 3: The Client-Staff relations officer assigned to you and your staff members will get in touch with you for introduction and to check whether you need any help with the set up. (E.G. Setting up VoIP numbers, Questions about work style, work schedule, first service tax invoice etc. )
Step 4: One or two days before the start date, we will require payment in advance for the first month's invoice. All monthly payments are made in advance and serve not only to pay for the wages of the offshore contracted staff but also as your security. Any hours or days not worked will be credited back to you in the following months' invoice from the 2nd month onwards. (As the first month is consumable but not refundable)
Step 5: On your first day, you and your new staff will get in touch with each other directly. Your assigned Client-Staff Relations officer will be available to assist you.
Step 6: Over the period of your working relationship with your new staff member you will have access to the in-house Remote Staff support team specifically your Client-Staff relations Officer so to make sure the relationship sustainable.