Using Offshore Labour Outsourcing is Today’s Competitive
Weapon
What a brave new world
we operate in, thanks to Outsourcing and Globalisation.
We now live in a boundary-less marketplace
where global competitors are not going
to take over your business and company quite yet,
but you better start getting ready. Don’t
think in terms of your business survival;
think in terms of what outsourcing and globalisation advantages
are right now available for your business and company.
A few years ago offshore staff outsourcing solutions and recruitment services
were only available to large corporate
companies. Now small businesses to medium companies
can benefit from accessing the global outsourcing
workforce as well (i.e outsourcing a virtual assistant or IT staff from recruitment service companies). With cultural acceptability
dramatically increasing over the last
few years, Business Process Outsourcing or BPO will become a common
practice amongst small to medium businesses
just like with the corporate industry.
Corporate
Industry Outsourcing Facts:
82% Outsource their products
and services
20% Have offshore staff,
working overseas
90% Believe outsourcing
has improved their business
40% Will outsource and be outsourcing more
this year from recruitment services and recruitment companies (i.e. getting a virtual assistant, IT staff)
Benefits of
outsourcing and enabling Offshore staff to work
for you remotely are so strong,
it’s impossible to ignore!
Adding staff
becomes a cash flow burden
to just about any business or company.
From October 2008 Australian
businesses and companies will have to pay
an extra 4.14% minimum full
time income. This makes the
minimum hourly rate go up
to $14.31 per hour, weekly
$543.78 and monthly rate up
to $2,175. Maybe costs are
not an issue for your company business,
but accessing skilled staff
and adding the right team
members would be.
Thanks to
communication, outsourcing and IT or information
technologies, you can access
the global outsourcing workforce at a
price of $9k to $22k per year from our BPO recruitment service company,
making it easy to get a return
on your investment. We offer
offshore staff (like virtual assistant and more) that are dedicated
BPO staff working just for you,
same time zone 9am to 6pm
Monday to Friday, fluent English
speaking, intelligent, educated
and experienced in their field.
What will
you do with your business
if you were able to outsource and add more
BPO staff working at $5 to $10
per hour without it being
a cash flow burden?
Take on more BPO staff so
your business or company has new
capabilities and productivity;
Outsourcing and adding offshore staff to
open up bottle necks in
your company services and business;
Balance competitive pressures;
Help with marketing your
business more effectively
online with outsourced virtual assistant, SEO staff,
affordable web designer, web developers and more IT outsourcing staff and employee;
Achieve results sometimes
not possible to do with
the current internal staff;
Offer and outsource a virtual assistant or virtual assistants
to your senior staff at
$900 per month so they
can become more productive;
Redirect your internal
staff on more core business
activities and get the
outsourced offshore staff to take
care of the rest;
Have outsourced virtual assistant or telemarketers qualify
leads, generate more leads
and provide customer support;
Improve time to market
on some projects;
Add IT system administrators
so your company emails and servers
don’t cost a fortune
to maintain;
Get a programmer or web site developer
and streamline your own
databases and operating
systems;
Build new revenue streams;
Most office responsibilities
can be preformed remotely
without staff presence
needed, saving you office
space and overhead cost;
Outsourcing benefits from around the
clock shifts.
These are but
only a few possibilities how
your businesses and companies could advance
with outsourcing and the use of more cost effective
BPO staff from our outsourcing recruitment services. Architecture, Marketing,
Accounting and Legal industries
can outsource offshore staff, not
to do 100% of the job, but can
be used to help with the workload
by getting 40% or 60% of the
job done, leaving the rest to
be completed by in-house local
staff.
Don’t be confused
by the price; Outsourcing Offshore staff at $9k
to $22k per year or $800 to $1,500 per
month are just as capable as local staff
priced at $35k to $80k per year
Without getting into
too many details about the power of outsourcing from recruitment service companies, the main reason why
we see these amazing cost effective labour
prices is not because they are low quality,
but because of the labour market conditions
in those parts of the world. Put simply,
the labour supply in these developing
countries is much higher than the jobs
opportunities available in those labour
markets, keeping the labour cost down.
By accessing and outsourcing offshore staff and working
with them like as if they are down the
hall in your office gives you the geographic
advantage to benefit from more cost effective
labour prices, currency differences and
flexible labour law conditions. Below
we have examples from our clients that
illustrate the quality of talent that
could be found from outsourcing offshore staff working
remotely:
Client
Example 1 – Outsourcing Web Developer
One of our clients has about 12 remote
staff sub contracted from our BPO recruitment services for almost
one year. One of the remote web developers
is called the “magician”.
This web developer knows how to do just
about anything online! This company organisation
has a total of 6 other IT staff, some
of the local staff are paid over $80k
per year but none are as capable as this
offshore remote staff person contracted
at only $1,400 per month. Because of these
reasons, this company is now organising
to sponsor that particular web developer
to work from Melbourne, Australia at a
cost of $70k per year, because he is worth
it.
Client
Example 2 – Outsourcing Virtual Assistant or a Telemarketer
Another client had staff retention issues.
Maintaining dedicated service agents or
inbound & outbound telemarketers was
difficult for him. He was paying local
staff $18 per hour and sometimes as high
as $25 per hour, but retaining staff was
difficult. He's outsourcing a few remote staff telemarketers
at $900 per month each or $4.80 per hour from our BPO recruitment services.
These were experienced, committed staff
hungry to grow remote staff and take telemarketing and as a virtual assistant
seriously as a career move. His results
were outstanding.
Client
Example 3 – Outsourcing Receptionist
What would you do if your business had a
receptionist or even a secretary that couldn’t answer
all the incoming calls? Imagine you have
implemented best practice and installed
a phone system to save time but still, 30%
of calls are left unanswered. What would
you do? you can’t justify adding another
local receptionist or an assistant at a cost of $800 a week,
but outsourcing and having access to Offshore staff working
remotely at $800 a month full time could
make adding a 2nd receptionist or virtual assistant possible from our offered BPO recruitment services.
Can you see how outsourcing and adding remote staff, virtual assistant will
help your businesses and companies ability to answer incoming
calls and provide a better service without
it being a cash flow burden?
We are
fast becoming one of Australia’s
most trusted offshore labour hire and outsourcing resource
providers and recruitment service company with some USA internationally
clients coming soon. Our clients are solo
entrepreneurs to $40 million dollar businesses.
We specialize in hiring offshore staff and recruitment of online staff
working remotely, ranging from 1 to 50
staff located at home or from one of our
many service office locations.
We hope you see the use
of outsourcing offshore staff working remotely more
than just a cost cutting exercise because
if that’s the only outsourcing benefit you see,
you’re totally missing the point
in what your business and company can really gain!
Some outsource offshore staff can do better quality
work than some local staff. It’s
only a matter of time before offshore
staff outsourcing in 10 or 15 years start catching
up with western wages. At Think Innovations
Remote Staff Offshore Leasing Service and BPO Recruitment Company
we hope to get you comfortable in using our BPO services and outsourcing
remote staff so you can get started soon.
What people say about Think Innovations - Remote Staff labour hire service
"Virtual office becomes a reality"
"Small businesses are starting to take advantage of cheap overseas labour by outsourcing work such as marketing, web design and office administration. Budding entrepreneurs say that thanks to the internet, they have been able to source white collar workers from overseas at a significantly lower cost than in Australia."
Australian Broadcasting Corporation
Broadcast: 02/02/2010 Reporter: Thea Dikeos
“RemoteStaff.com.au searched and found me an an offshore professional assistant to work remotely with me, who met my criteria based on my job description I gave to them. I can tell you it was the best thing I have done. Now my remotestaff assistant puts my videos live on the website, does my SEO work on the website and is teaching me things along the way as well. All my websites, blog’s and social marketing efforts online are up to date. Anytime I need help on a new task she is there ready and waiting. She is dedicated to my work and does an absolutely fantastic job. I know that I am also making a difference to her life as she is a single Mum with a daughter. So knowing that I am supporting her to be able to work professionally from home and be there for her daughter is a good feeling.
She is online each day with Skype and email and Remote Staff keep track of her work and hours all on my behalf. It took me about two weeks to settle in with having her set-up and now she pretty much runs a lot of my work. I actually feel a lot freer again and have more time for my kids and more time to sleep.
"
Justine Pollard
Stockmarket trader & Best Selling Author of Smart Trading Plans
www.smarttrading.com.au
“I use a staff member from Remote Staff who’s currently in Taiwan, but who began working with me when she was in the Philippines. I also use a virtual assistant in Brisbane, and I am based in Perth with clients around Australia, in New Zealand, the US, the UK and South Africa. I am a truly global business!
When launching Home Biz Chicks I knew that I would require virtual assistance as I was three months pregnant. I wanted to ensure that service for members continued smoothly when I went on maternity leave (Sept 09). I also didn’t want the hassle of hiring staff and dealing with staff issues – plus I work from home so can’t cater for staff to be physically located with me. I also had trouble finding suitable contractors in Australia who were affordably priced. My main need was for help with online services as the majority of products and services are virtual – so I needed a hand with e-newsletters, web site maintenance and web page creation. I came across Remote Staff at a networking event, and have been pleasantly surprised by the service. I was able to go on maternity leave knowing the business would continue to operate without me and with no high overheads.
I had never considered using a virtual assistant from overseas before hand, but the price and professionalism afforded by Remote Staff made it a ‘no brainer’. My assistant, Kim, began with me in June of 2009. During that time she moved to Taiwan for studies and will return to the Philippines soon. The fact that she was able to move countries, while continuing to provide a great service for me was fantastic. I didn’t have to worry about losing her and then finding someone else. We can continue to operate together no matter where we are in the world – as long as you have an internet connection. “
Sue Papadoulis
Founder of HomeBizChicks.com
The ultimate resource for women working from home
“We have tried many design companies but they are expensive and slow. Since we have a full time designer with remotestaff.com.au now things have been moving a lot faster for us and we have been able to hire more staff in our Australian office. We have big plans over 2010 which includes hiring both more onsite employees and remote staff employees like programmers and a SEO manager with remotestaff.com.au.“
Jimmy www.jimmysdeals.com.au
“Since engaging a telemarketer with RemoteStaff.com.au in November 2008, and after training one of its outsourced staff, Ness Consulting has built a sales pipeline totalling $2.3M for one of its clients; a great result given that this results come within the traditionally slower festive season.
Very happy with the solid controls put in place by RemoteStaff to ensure a positive outsourced staffing experience. My staff work together with me on a day to day basis and the experience is just like having the staff working from the next room, rather than in another country. “
Myles Urquhart
Ness Consulting Business development and Lead generation service to IT and Telco industry clients.
“Over the next few years my intention is to use remotestaff.com.au as my back end offshore staffing supplier to run my entire New Business Development team via Remote Staff and all 24/7 IT Support. Right now we are contracting one staff.“
Fernando Paul
Virtualtech Consulting
“My remote staff web designer allows me to deliver existing projects faster and easier. But now it also lets me enhance my services to deliver more to my clients, because i have hired someone with a bigger skill set and more experience. By hiring my offshore staff with Remotestaff.com.au I have double my return and saved 80 hours per month on my time each month.“
Tom Atanasow
Web Creation Technologies www.webcreation.com.au
“I couldn’t afford to pay $45,000 to hire someone to answer the basic questions in a call centre capacity for my business. I was trying to save cost by employing Uni students but they didn’t want the work so I looked for other staffing options. I came across remotestaff.com.au and found for a fraction of the price (Approximately 12k a year) I was able to hire someone overseas who doesn’t have the same opportunities that we take for granted, she was hard-working, diligent and very friendly to our customers at levels you seldom see in customer service these days.“
“Bringing my VA (Virtual assistant) on board has allowed me to sell my CV writing service and offer a better employment service to my clients, in turn helping more Australians get employed. Thanks to my assistant I have more time to focus on marketing and increasing my brand awareness whilst my remotestaff employee holds the fort and deals with all the calls and questions. The feedback I’ve received from my clients about my assistant has been fantastic!“
Tom Anusic APEC Sales Director http://www.cvgraduate.com.au
“I just transitioned from another outsourcing company that placed with me a legal assistant that supposedly had 3 years of experience and I was paying twice the price of what it being charged by Remote Staff . Remote Staff placed with me a far superior assistant who not only has greater abilities to the other outsourcing company's staff member, but the Remote Staff member has superior language skills to those of many of the local job applicants.
Keep up the good work!
Best regards,
James Loren
Miami, Florida, U.S.A.
“Remote Staff have empowered our web marketing/design business to push past 50 new clients this year. This success has only been possible through the support of Remote Staff contractors. I now have a web designer called Cat who totally gets what I need done on the first go - I couldn't be happier with her initiative, performance and communication skills. Remote Staff is now a critical component in our business and is enabling us to manage our growth while maintaining profit margins, ensuring a cost-effective service for our clients. I can confidently say that Remote Staff is the leading Australian supplier in offshore staffing solutions.“
Nick Jerrat, Thesis Edit.
“My experience with Remote Staff has exceeded our expectations on cost and benefit, the systems of communication where simple and reliable, The staff member you help find for us was perfect and I have to say will add great value to our organization.It is refreshing in this economic climate to have company like Remote Staff who really care about our success. “
Will Staughton Macau Capital Trust
“I have been amazed with the outstanding service, especially their customer/staff relationship managers Elaine. She has been fast and consistent in returning our calls/ emails and anything that needed urgent attention. It’s important to note that remotestaff.co.uk took the time to really provide solutions and I have witnessed first hand the level of care offered by remotestaff.co.uk team in treating our business like it was their own business!
I just needed to send this email to congratulate Remote Staff for having such a dedicated team, we have full trust that our business will be in good hands with and we have full confidence in continuing to grow our offshore staffing needs with remotestaff.co.uk. “
Emir M.
“I’ve had many interesting experiences with Chris J over the years; experiences that let you get to know the quality of the man and his soul. I’ve seen him not panic when he was in the cockpit of my plane when it caught on fire. I’ve seen him jogging on a beach with a smile on his face just days after a brain tumour operation. Whatever Chris J may teach or offer you will be useful, but it’s the character of the man I
most admire, and in due course you will too.”
Peter Bond $1.5 Billion dollar LINC Energy company chief, Peter Bond,
now in the top 200 BRW rich list has this to say about Chris J:
A Leading Australian broadcaster from 2UE Radio interviewed Chris J a few years ago on his talk show and introduced Chris as “An Amazing young man who can inspire”.
John Laws
"I have to confess I have been unbelievably impressive working as a sub contractor with Remote Staff. Not to be a suck-up (excuse my term) but REALLY..my Remote Staff experience is just the most satisfying job experience I have ever had. I never experienced a delay with my payroll which is the very,very important. The in-house staff are very (virtually) approachable, totally an open-door management policy.
Having a VA job seems to be an unfulfilling job for some because you just got to stay home and sit in front of your computer, click that mouse, type something, call someone to sell something..It's true I get to do all that (not yet on hard core selling though) but it's not at all unfulfilling or a no-brainer. In fact, it's challenging and if you think you need a "chill-ax"(slang: chill-relax) job then Remote Staff is not for you..Basically the whole scenario is..This job is your typical work in the corporate world or call center industry but you just don't get to travel long hours to get to your job because it's right there, within an arm's reach..All I am saying is..work standards should not diminish when you get a REMOTE STAFF job..In fact, you should even find more ways to "schmack (is that an actual word?!) yourself in the face" and motivate yourself to meet or go beyond your client's expectations. Your client has a business to run and most of the time you will be left on your own..And that is were the dilemma starts..when you are alone..what will you do? "sleep" on the job? or have the integrity to live up to the work standards you claim you possess during your job interview?"
Gwenn
Virtual Assistant
(for remote staff client)
"Remote Staff has been the best kept secret around. I'm so glad my competitors don't know about it! We hired a personal assistant and she has been fantastic. We are now hiring more staff as well. It's amazing how talented the staff are that are working with us now. They are so professional and have a very strong work ethic. More importantly, they truly do care about our success, and that is the most value of all. They are reliable and task oriented, exactly what you want in a staff person. Remote Staff is a world-class company and their staff they have access to are second to none."
Ari Galper, Founder, Unlock The Game & ChatWise,
http://www.ChatWise.com
82% Outsource their products
and services
