How to build a strong remote team?
|Technology. Use the Remote Staff technologies available to you such as our activity trackers, screen shots and communication portals to assist you to establish work transparency and keep up with work progressions. Be tech savvy.
Transfer of energy.† In the beginning of a remote working relationship you will need to transfer high level of energy to drive work tasks forward with your staff and get things moving.
Be involved: Be prepared to be more involved with staff to assist them to execute their work tasks and ideas. Hands-on management is advised in remote working relationships.
Communicate via different methods: Communication is a key to keeping your working relationship in healthy shape. Using different methods of communication such as Skype, emails, screen share technologies and most importantly phone and not relying heavily on just one mode of communication is recommended.
Leadership: Establish clear leadership guidelines highlighting what you want done, how you want it completed and to a standard that is acceptable.
Be aware of risks: The greatest danger in remote staffing is mixing autonomy with isolation. Ensure your lines of communication are always open and that you are available. Donít take weeks to respond to a recorded voice messages or emails.
Integration: Keep asking yourself, how can I best integrate my remote contractor to become an extension of my own local team? Do more to keep your staff involved in what happens with your company, donít over look the importance of keeping your remote contractors in the loop with your company intentions.
Avoid sarcasm: Sarcasm and teasing in distant relationships are not advised due mainly to cultural differences. What may be considered a joke in your country could be offensive elsewhere or could be something that someone else may not be able to fully understand and feel uncomfortable as a result.
Preventing stress: Avoid keeping staff in a state of constant emergency or under tight deadlines. This can lead to staff feeling too much pressure and affect the quality of work outputs.
Staff Morale: Be prepared to regularly check in with your staff to gauge morale. This step is important when hiring staff based off site due mainly to the fact that you do not have the same physical presence found in a local office environment and it is easy to miss or be unaware of staffs emotions or issues that could be effecting their work outputs.
Integrity is key: Ensure you connect with your staff in a meaningful and transparent way. Be sincere, direct and mean what you say and how you say it to avoid any misunderstandings. Donít make token statements without backing it up.
Differences in culture: Be aware that people located abroad may speak and understand English but may not necessarily think in the same way you might expect or experience with local staff. Sometimes pointing out the obvious is necessary.
Dealing with Criticism: Any personal criticism must be dealt with on a one to one basis and never in a group situation. A major cultural issue in Asia is when a person loses face. This may not mean much to you, but in Asia it is considered extremely rude to belittle or correct someone in the presence of others.
Giving feedback: When giving feedback about work, ensure your review is constructive, in a language that is understood and clearly focusing on the work tasks performed and not the individual.
Address the fear of failure: When working with new staff it is important to remove the fear of failure they could feel if you need to correct their work. Ensure that they fully understand what it is that you are communicating when you need to review their work tasks and remember it is important to recognize the positives as well.
Use Webcams: When starting a new working relationship try to incorporate webcam meeting. Webcams are extremely useful when reviewing staffís work to pick up on the confidence of staff in accomplishing the job as well as a great way to pick up on body language which helps to avoid any misunderstandings, especially with long drawn out projects.†
Expected work progressions: Working with a remote team will mean that you will be moving slower than working with your local team.† However, just because you are moving at a slower rate does not mean you cannot accomplish your set targets and goals.
Clear communication: It is best to demonstrate what work needs to be performed via screen share and phone calls. These communication methods reduce the chance of any misunderstanding of instructions, which can happen when only using email to communicate work tasks.
Company culture: As with any new staff hired, the offshore candidates from Remote Staff may possess the necessary skills and ability to perform the job, but it is important for you to make sure the new staff member fits in well with your internal company culture and is able to develop work style practices that are similar to the rest of your team, so the new staff isnít alienated from the beginning.
Please take the time to consider that the level of training and micromanagement you provide in the early stages of hire determines the rate of success and overall progress you could experience with your new staff member. The added advantage of hiring staff from Remote Staff is that we never leave you on your own. We have a dedicated support team ready and waiting to assist you any time you may require assistance. We work very hard to increase your chances of success in making the remote staffing formula a viable solution your business could depend and rely on for many years to come.