Remote Staff believes that fairness and transparency are very important values needed to make any remote working relationship sustainable. The Remote Staff Platform has online timesheets that are linked to the client invoices and staff payroll system. However accurate these systems may be, as an added layer of security clients may dispute any hours worked by staff if in doubt before the 25th of every month. They could do this by referring to screenshots, computer usage reports and activity notes generated by the Remote Staff Platform or even dispute unresponsiveness to emails, calls or chats on Skype.
We understand that when working online with staff that trust is built over time, and until that trust is earned there will be moments of doubt and questioning that could harm otherwise harmonious working relationships. At Remote Staff we do our best to eliminate any of these concerns, this is why we have developed all these assurance measures needed to help us guarantee that staff work a day, get paid a day as well as guarantee clients only pay for the hours staff have actually worked.
These are all part of the support network designed to establish and maintain lasting working relationships between contractors and clients alike.