Service Agreement Summary
 
  1. You may enter into a contract with Remote Staff on a 1-month minimum term (contract initially is based on 12 months) renewable. You can end the contract after one month with no obligations in just 24-hour notice. Two weeks notice is needed if the service contractor has been contracted longer than 4 months.
  2. To get started, you would need to complete the Job Specification form and take care of the recruitment set-up fee cost. It would take 2 weeks to 3 weeks to shortlist candidates, 2 candidates are endorsed for you to consider doing the final interview. It is expected that you will respond to all communication within 3 days during the recruitment process. Once you reject a candidate, another 2 will be endorsed until we have satisfied your staffing need.
  3. Once you confirm who you want to work with, Remote Staff will issue a one month advance invoice due on the first working day of your contractor. Any hours or days not worked during the month will be credited back in the following month’s invoices. Overtime will be added on the invoice as the same hourly rate. Ongoing monthly invoices will have a 5-day term for you to make direct payments. If payment is not made without the 5-day term, we debit a nominated bank account or credit card. 1% Visa & 2% Amex merchant fee applies for all AUD credit card transactions. USD, GBP, CD & EUR credit card transactions are charged at 2.5%. Client invoices serve as your security, so commitment to our strict invoicing terms is required.
  4. Online transparency and management tools are free to use by clients to better manage the Remote Staff Service Providers retained, with computer screens captures taken every 3 minutes for The Client to see work being done, online time sheets confirming start/finish working hours, as well as an online activity tracker taken every 20 to 30min so to confirm what the remote staff service providers are working on.
  5. Every client will have assigned a Remote Staff Human Resource Coordinator who will confirm staff are online, on-time and working on work-related activities. We also have client staff relationship officers to help clients in setting up best practice technologies to work smarter, faster and better with staff online. On top of this service to make sure both client and staff are working well together, we provide you with a 4-month staff replacement guarantee.
  6. Remote Staff is not liable for any errors, omissions, inaccuracies or incorrect conclusions with respect to the quality, character, work history, qualifications or any other characteristics of any Remote Staff Service Provider. The Client takes full responsibility for the final decision and management of the contracted offshore staff.
  7. Additional fees when relevant: A fee of $5,000AUD plus GST applies if The Client or contractor offshore hires, solicits, engages or otherwise seeks to form a contracting or employment relationship with any Remote Staff Service Provider (including, without limitation, a relationship pertaining to further or different Assignments) without the express written

SERVICES AGREEMENT

This Contract is made between THINK INNOVATIONS PTY LIMITED (ABN 37 094 364 511) (‘Remote Staff’) and any entity which accepts the scope, terms and conditions of the Contract in accordance with Clause 23 (‘The Client’).

RECITALS:
  • Remote Staff is in the business of providing its clients with outplacements services, including the placement of remote contractors.
  • The Client has asked, or is considering asking, Remote Staff to offer its services to The Client for the placement of contractors.
  • Remote Staff will provide the Services to The Client on the terms and conditions of this Contract.
IT IS AGREED as follows:

1. DEFINITIONS

Schedule 3 sets out the Definitions and Interpretation rules for this Contract.

2. DAY TO DAY OPERATION OF THIS AGREEMENT

The processes by which The Client may engage Remote Staff, make a Request for Services, select an appropriate Remote Staff Service Provider and perform other day-to-day activities pursuant to this Contract are set out within the terms and conditions on Remote Staff’s website at www.remotestaff.com.au , which by incorporation forms part of this Contract.

3. DURATION

3.1
This Contract will commence on the Commencement Date and will continue for a period of 1 year (“Initial Term’) or until terminated in accordance with clause 13.
3.2
Upon expiry of the Initial Term and on each anniversary of the expiry of the Initial Term, this Contract will automatically be for a year of one (1) year (“Renewal Term”) unless terminated with clause 12.
3.3
This contract is for one year but The Client can withdraw after one (1) month for any reason with no added extra cost but the ones set out within Schedule 1.

4. PAYMENT

Schedule 2, as well as the terms and conditions on Remote Staff’s website at www.remotestaff.com.au which by incorporation forms part of this Contract, sets out the manner and amount of payments required under this Contract.

5. NO REMOTE STAFF LIABILITY

5.1
Remote Staff is not liable for any errors, omissions, inaccuracies or incorrect conclusions with respect to the quality, character, work history, qualifications or any other characteristics of any Remote Staff Service Provider . The Client takes full responsibility for the final decision for each Request for Service and each Remote Staff Service Provider The Client selects to provide Services to The Client.
5.2
Remote Staff is not liable for any loss, damage, costs or compensation (whether direct or indirect) which may be suffered by The Client, or for which The Client may become liable, arising from:
  1. the introduction by Remote Staff of Remote Staff Service Providers to The Client (or any delay in such introduction);
  2. the failure of any Remote Staff Service Provider or Service Provider to accept an offer of an Assignment; or
  3. the performance of any Remote Staff Service Provider who accepts an Assignment with The Client.

6. THE CLIENT’S INDEMNITY TO REMOTE STAFF

6.1
The Client fully indemnifies and keeps indemnified Remote Staff in respect of all losses, liabilities, costs or claims arising from or related to:
  1. any and all actions or omissions of any Remote Staff Service Provider arising from or related to the performance or failure to perform his or her obligations during an Assignment with The Client;
  2. any failure or alleged failure by a Remote Staff Service Provider to duly perform his or her obligations;
  3. personal injury or death of a Remote Staff Service Provider arising from or related to the performance by that Remote Staff Service Provider of his or her obligations, and only to the extent that the losses, liabilities, costs or claims arise out of circumstances where Remote Staff had no direct operational control over the Remote Staff Service provider ; and
  4. any damage to any property arising from or related to the performance or failure to perform his or her obligations by a Remote Staff Service Provider.
6.2
The Client fully indemnifies and keeps indemnified Remote Staff in respect of any claims by a Remote Staff Service Provider arising from the termination of the Remote Staff Service Provider Assignment by The Client.

7. INTELLECTUAL PROPERTY

7.1
Each party acknowledges and agrees that, except for the rights expressly provided for in this Contract and to the extent so provided, neither party shall acquire any rights, title or interest in or to any pre-existing Intellectual Property Rights of the other party including without limitation any tools and any methodologies used by the parties in the performance of this Contract.
7.2
The Client will not use, directly or indirectly, in whole or part, any Remote Staff Intellectual Property Rights without Remote Staff’s prior written consent.
7.3
The parties acknowledge that, during the provision of the Services by Remote Staff to The Client, Intellectual Property Rights may be created by Remote Staff, Remote Staff’s contractors and/or Remote Staff’s Service Providers. All Intellectual Property Rights in the Services created during the Contract by Remote Staff will remain the property of Remote Staff. All Intellectual Property Rights created by a Remote Staff Service Provider or Remote Staff Contractor will become The Client’s property.

8. PRIVACY

The parties agree that they will handle all Personal Information in accordance with the Privacy Laws, and that they will use Personal information solely for the purpose of carrying out their respective obligations pursuant to this Contract.

9. CONFIDENTIAL INFORMATION

9.1
Subject to Clause 9.2, the Parties may disclose any Confidential Information where disclosure is required by law or by any notice, order or regulation of any regulatory authority (a ‘Disclosure Obligation’).
9.2
When a Disclosure Obligation occurs:
  1. The Party that is subject to the Disclosure Obligation must inform the other party in writing of any disclosure required by a Disclosure Obligation before or, if this is not practical, as soon as the disclosure is made.
  2. The Party that is subject to the Disclosure Obligation must use reasonable endeavours to (and assist the other Party to) restrict distribution of the Confidential Information disclosed and otherwise take all reasonable steps to preserve the confidentiality of the Confidential Information the subject of the Disclosure Obligation.
  3. The parties must consult with each other and endeavour to agree the content of any announcement the Party that is subject to the Disclosure Obligation is required to make (to the extent practical within the requirements of the Disclosure Obligation).
  4. The Party that is subject to the Disclosure Obligation must not, without the prior written consent of the other Party, take (or omit to take, or procure, suffer, or permit to be taken) any action as a result of which it may become subject to a legal obligation to disclose Confidential Information, except for actions which necessarily arise in connection with the this Agreement.

10. WARRANTIES

Each party represents and warrants to the other party that as at the date of this Contract:
  1. it has full corporate power to execute, deliver and perform its obligations under this Contract and each Request for Services issued by Remote Staff under this Contract ;
  2. there are no actions, claims, proceedings or investigations pending or threatened against it or by it of which it is aware, and which may have a material effect on the subject matter of this Contract ;
  3. it has all licences, authorisations, consents, approvals and permits required by all applicable laws and regulations in order to perform its obligations under this Contract, and otherwise complies with all laws and regulations applicable to the performance of those obligations;
  4. it has provided, or will provide, its employees, contractors and subcontractors with appropriate training, information and procedures to ensure ongoing compliance with this Contract, the Remote Staff Privacy Policy and all relevant laws.

11. TERMINATION

11.1
A party (“the first party”) may immediately (or with effect from any later date it may nominate) terminate this Contract by written notice to the other party if:
  1. the other party materially breaches this Contract or any other Contract between the parties and fails to remedy such breach within 25 Business Days of receipt of notice from the first party specifying the breach and requiring it to be remedied;
  2. a receiver, controller, liquidator, administrator or other like person is appointed for the whole or substantially the whole of the other party's assets, undertaking or business;
  3. a mortgagee or chargee enforces a security held in respect of the whole or substantially the whole of the other party's assets undertaking or business;
  4. any scheme of arrangement between the other party and its creditors is entered into; or
  5. the other party becomes insolvent or is otherwise unable to pay its debts as and when they become due.
11.2
The parties agree that The Client may during the first four (4) months of the Term of this Contract terminate this Contract on not less than 24 hours prior written notice but after the first four (4) months of this Contract The Client must give Remote Staff not less than fourteen (14) Business Days prior written notice of the termination of this Contract.
11.3
Provisions of this agreement that are capable of having effect will survive its termination.
11.4
The expiry or termination of this Contract will not affect or limit any accrued rights of the parties.
11.5
Upon termination The Client will return to Remote Staff all Remote Staff’s Confidential Information, copies of Remote Staff’s Intellectual Property Rights and any other property Remote Staff has provided to The Client during the Contract.

12. DISPUTE RESOLUTION

12.1
Any disputes between Remote Staff Contact and The Client’s Contact for any Request for Services must be first raised between these Contacts and if not resolved immediately brought to the attention of Remote Staff’s senior management.
12.2
Any conflict that arises in accordance with clause 14.1 which cannot be resolved must be notified to Remote Staff’s senior management in writing immediately by serving a Dispute Notice.
12.3
If a dispute arises in accordance with Clauses 14.2 or 14.2 and the parties cannot resolve that dispute within seven (7) days, the parties must attend mediation administered by the Australian Commercial Disputes Centre (“ACDC”) before having recourse to arbitration or litigation.
12.4
In the event that the dispute has not settled within 28 Business Days or such other period as agreed to in writing between the parties after the appointment of a mediator, the dispute is to be submitted to arbitration (administered by ACDC) and conducted in accordance with ACDC’s Arbitration Guidelines which are deemed incorporated.

13. NOTICE

Any notice or notification to be given to one party by the other under this Contract must be in legible writing, in English and served upon the other party in accordance with any of the accepted methods of service set out within Rule 10.5 of the Uniform Civil Procedure Rules 2005 (NSW).

14. SEVERABILITY

If any part of this Contract is held by any court or administrative body of competent jurisdiction to be illegal, void or unenforceable, that determination will not impair the enforceability of the remaining parts of this Agreement which will remain in force.

15. ASSIGNMENT

15.1
Remote Staff may assign its rights pursuant to this Contract to any Related Body Corporate and provide The Client with written notice of such Contract Placement but may not assign its rights pursuant to this Contract to any other parties without the prior written consent of The Client which may not be unreasonably withheld.
15.2
The Client may only assign or attempt to assign its rights pursuant to this Contract to related entities with the prior written consent of Remote Staff which may not be unreasonably withheld.

16. COUNTERPARTS

This Contract may be executed in any number of counterparts and all counterparts taken together constitute one instrument, but this Contract is of no force or effect until the signed counterparts are exchanged.

17. ENTIRE CONTRACT

Subject to Clause 1, this Contract constitutes the entire Contract of the parties about its subject matter and supersedes any previous understandings or Contract s on that subject matter. Each party acknowledges that in entering into this Contract, that it:
  1. has not relied on any statement made or conduct engaged in by another party or any person on behalf of another party other than the statements set out in this Contract;
  2. was not influenced or induced to enter into this Contract by any statement or conduct.

18. FURTHER ASSURANCES

Each party will promptly at the request of another party execute and deliver such further documents and do such further acts as shall be reasonably necessary to give full effect to this Contract and the transactions and conditions contemplated in this Contract

19. WAIVER

A waiver by a party of a provision of or a right under this Contract or of any right of election arising from a breach of this Contract must be in writing and signed by the authorised officer of the party granting the waiver.

20. AMENDMENTS IN WRITING

This Contract including its Schedules may only be altered in writing signed by all parties.

21. GOVERNING LAW

This Contract will be governed and construed pursuant to the laws of New South Wales and the parties agree to submit to the jurisdiction of the courts of New South Wales in connection with any dispute relating to this Contract.

22. FORCE MAJEURE

Notwithstanding anything to the contrary in this Contract, neither party shall be deemed to be in default of or to have breached any provision of this Contract as a result of any delay, failure in performance or interruption of service, resulting directly or indirectly from acts of God, natural disasters, acts of war, insurrection or terrorism, strikes or lockouts, unauthorized network or computer intrusion, Internet- or computer-related viruses, hacker attacks or other agents introduced by a third party, failure of the Internet or any other event which may reasonably be classified as a ‘Force Majuere’ event.

23. EXECUTION

The Client’s payment of any amounts listed within Schedule 2, including but not limited to set up fees, monthly fees and/or any payment of Remote Staff invoices, will constitute The Client’s acceptance of the scope, terms and conditions of this Contract as set out above and as set out within the terms and conditions on Remote Staff’s website at www.remotestaff.com.au , which by incorporation form part of this Contract.

SCHEDULE 1 - FEE STRUCTURE

SET UP FEE

Set up fee is $275.00 incl. GST. (GST is not applicable to companies outside Australia)

MONTHLY FEES

Once Remote Staff finds The Client a Remote Staff Service Provider for an Assignment The Client will be invoiced the monthly fees on the first working day of each month.

OFFICE FEES (OPTIONAL)

$200 to $400 ex. GST. Includes a fully set up workstations with Pentium IV IBM computers at 512 RAM, chair, table, headset, phone and ADSL internet connection.

FEE INCREASES

All fees are subject to a 5% increase per year.

OVERTIME WORK

Overtime work is charged at a fixed regular hourly rate. There is no extra fee above the regular hourly rate when staff works over the agreed hours or holidays. Overtime work is defined as any hours worked above 8 hours not counting the 1 hour lunch break on a 9-hour full time shift. Overtime work is defined as any hours worked above the 4 hours shift for part time Service Providers.

PHONE CHARGES

The Client is responsible for its own telephone charges and fees. Remote Staff encourages its clients to use Skype business telephone plans can help clients set up Skype accounts on request.

ABSENCES

If a Remote Staff Service Provider is absent or not logged in the system for an hour (60 minutes) or more, a credit memo equal to the hourly rate will be given to The Client for these corresponding hours. The credit memo will be reflected on The Client’s next month's invoice.

PERFORMANCE SALARY EVALUATION

Performance-Salary evaluation is to be done on the 6th month of the Remote Staff Service Provider. This is to check if the Remote Staff Service Provider is still handling the original role he/she is contracted for and to see possibility of pay appraisal for outstanding performance.

EXCHANGE RATES

Remote Staff pays all off shore Remote Staff Service Providers in their local currency and we currently use AUD$1 = PHP38. For the Clients information, USD$1 = PHP45, GBP1 = PHP77, EUR1 = PHP68 and CAD$1 = PHP 44. If the exchange rate falls below the Remote Staff fixed rates we will adjust the Fees with the fluctuation and pass it on to The Client.

PUBLIC HOLIDAYS

All official Australian Holidays will be followed by the Remote Staff Service Provider unless requested otherwise by the client. Also some local National holidays will be given if requested by the Remote Staff Service Providers.

CREDIT AND DEBIT CARD

Remote Staff shall require a credit or Debit card from The Client, the Client. This security card is to hold The Client’s account and will only be charged if a bank transfer as per our Tax Invoices is not done within 5 days. A 1% Visa & 2% Amex merchant fee applies for all AUD credit card transactions. USD, GBP, CD & EUR credit card transactions are charged at 2.5%.

SCHEDULE 2 – DEFINITIONS AND INTERPRETATION

Definitions

In this Contract, and within the terms and conditions of Remote Staff’s website at www.remotestaff.com.au , unless the context requires another meaning:

"Assignment" means a temporary placement The Client have for a Remote Staff Service Provider of not more than twelve (12) months.

"Assignment Specification" means the information The Client include in the relevant Request for Services for each Assignment, including:

  • The Client’s identity;
  • The start date of the Assignment;
  • The services to be provided during the Assignment by the Remote Staff Service Provider;
  • The temporary rate of pay for the services;
  • The duration of the Assignment;
  • The location of the Assignment.

"Business Day" means a day on which banks are open for business in New South Wales.

"Commencement Date" means the date this Contract is signed by The Client.

"Confidential Information" means any proprietary information or material belonging to a party, including, without limitation, all data and information relating to a party and their respective operations, facilities, personnel, assets, products, sales and transactions whether or not such information is provided to a party to this Contract before or after the Commencement Date.

"Contract" means this Contract and its schedules as amended from time to time in writing by the parties.

"Fees" means the fees specified in Schedule 2.

"GST" means a goods and services tax, consumption tax, value-added tax, retail turnover tax or a tax of a similar nature. (GST is non applicable to companies outside Australia)

"Input Tax" means an amount equal to the amount of GST paid or payable for the supply of any thing acquired.

"Intellectual Property Rights" means all rights whether registrable, registered or unregistered in any patent, trademark, trade name, business name, brand name, company name, copyright, registered design or other design right or circuit layout right or any applications for or rights to obtain or acquire any such rights including moral rights.

"Moral Rights" means rights and integrity, rights of attribution and other rights of an analogous nature which may now exist or may exist in the future in respect of licensed property under the Copyright Act 1968 (Cth) or under the law of any country other than Australia.

"Personal Information" means any information about an individual that identifies that individual, or by which that individual’s identity can be reasonably determined and any further information can be considered personal by the Privacy Legislation.

"Primary Payment" means any payment by Remote Staff to The Client of any fees or any amount payable by The Client to Remote Staff under this Contract.

"Privacy Legislation" means the Privacy Act (Cth) 1988 and the Privacy and Personal Information Protection Act NSW 1988.

"Remote Staff" means Think Innovations Pty Ltd (ABN 37 094 364 511).

"Remote Staff Clients" means businesses and organisations who retain the Services of Remote Staff to provide the Services on similar terms to this Contract including The Client.

"Remote Staff Privacy Policy" means the privacy policy provided to The Client by Remote Staff from time to time.

"Remote Staff Service Provider" means any individual who provides their Services to The Client through Remote Staff for Assignments from time to time, in accordance with Remote Staff’s terms and conditions of engagement and this Contract.

"Request for Services" means the request sent by The Client to Remote Staff from time to time in accordance with the pro forma request form in Schedule 1.

"Services" means the services to be provided to The Client by Remote Staff specified in each Request for Services issued by The Client to Remote Staff under this Contract.

"Tax Invoice" means an invoice in the format required by the law and which also shows the amount of the GST payable by The Client in respect of the relevant Primary Payment.

"Third Party" means a party not being a party to this Contract; and

"The Client" means the entity accepts the scope, terms and conditions of this Contract in accordance with Clause 23, and goes on to engage Remote Staff to provide it with outplacement services.

Interpretation

In this Contract, unless otherwise indicated by the context:
  1. words importing the singular include the plural and vice versa;
  2. headings are for convenience only and do not affect interpretation of this Contract;
  3. a reference to a clause, paragraph or schedule is a reference to a clause, paragraph or schedule of this Contract;
  4. where any word or phrase is given a definite meaning in this Contract, any part of speech or other grammatical form of that word or phrase has a corresponding meaning;
  5. an expression importing a natural person includes a body corporate, partnership, joint venture or association;
  6. a reference to a statute or regulation includes all amendments, consolidations or replacements thereof;
  7. a reference to a party to a document includes that party’s successors and permitted assigns;
  8. no rule of construction applies to the disadvantage of a party because that party was responsible for the preparation of this Contract;
  9. a covenant or agreement on the part of two or more persons binds them severally; and
  10. a reference to a body, whether statutory or not;
    1. which ceases to exist; or
    2. whose powers or functions are transferred to another body;

    is a reference to the body which replaces it or which substantially succeeds to its powers or functions.

Think Innovations Pty Ltd ABN: 37 094 364 511.
Postal Address: Po Box 1211, Double Bay NSW Australia 1360.
Physical address: 7/ 130 Campbell Prd, Bondi Beach, NSW 1360

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What people say about Think Innovations - Remote Staff labour hire service

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"Virtual office becomes a reality"

"Small businesses are starting to take advantage of cheap overseas labour by outsourcing work such as marketing, web design and office administration. Budding entrepreneurs say that thanks to the internet, they have been able to source white collar workers from overseas at a significantly lower cost than in Australia."

Australian Broadcasting Corporation
Broadcast: 02/02/2010
Reporter: Thea Dikeos


Ludwina D.
Youtube Video


RemoteStaff.com.au searched and found me an an offshore professional assistant to work remotely with me, who met my criteria based on my job description I gave to them. I can tell you it was the best thing I have done. Now my remotestaff assistant puts my videos live on the website, does my SEO work on the website and is teaching me things along the way as well. All my websites, blog’s and social marketing efforts online are up to date. Anytime I need help on a new task she is there ready and waiting. She is dedicated to my work and does an absolutely fantastic job. I know that I am also making a difference to her life as she is a single Mum with a daughter. So knowing that I am supporting her to be able to work professionally from home and be there for her daughter is a good feeling.

She is online each day with Skype and email and Remote Staff keep track of her work and hours all on my behalf. It took me about two weeks to settle in with having her set-up and now she pretty much runs a lot of my work. I actually feel a lot freer again and have more time for my kids and more time to sleep.
"

Justine Pollard
Stockmarket trader & Best Selling Author of Smart Trading Plans
www.smarttrading.com.au


I use a staff member from Remote Staff who’s currently in Taiwan, but who began working with me when she was in the Philippines. I also use a virtual assistant in Brisbane, and I am based in Perth with clients around Australia, in New Zealand, the US, the UK and South Africa. I am a truly global business!

When launching Home Biz Chicks I knew that I would require virtual assistance as I was three months pregnant. I wanted to ensure that service for members continued smoothly when I went on maternity leave (Sept 09). I also didn’t want the hassle of hiring staff and dealing with staff issues – plus I work from home so can’t cater for staff to be physically located with me. I also had trouble finding suitable contractors in Australia who were affordably priced. My main need was for help with online services as the majority of products and services are virtual – so I needed a hand with e-newsletters, web site maintenance and web page creation. I came across Remote Staff at a networking event, and have been pleasantly surprised by the service. I was able to go on maternity leave knowing the business would continue to operate without me and with no high overheads.

I had never considered using a virtual assistant from overseas before hand, but the price and professionalism afforded by Remote Staff made it a ‘no brainer’. My assistant, Kim, began with me in June of 2009. During that time she moved to Taiwan for studies and will return to the Philippines soon. The fact that she was able to move countries, while continuing to provide a great service for me was fantastic. I didn’t have to worry about losing her and then finding someone else. We can continue to operate together no matter where we are in the world – as long as you have an internet connection.

Sue Papadoulis
Founder of HomeBizChicks.com
The ultimate resource for women working from home


We have tried many design companies but they are expensive and slow. Since we have a full time designer with remotestaff.com.au now things have been moving a lot faster for us and we have been able to hire more staff in our Australian office. We have big plans over 2010 which includes hiring both more onsite employees and remote staff employees like programmers and a SEO manager with remotestaff.com.au.

Jimmy
www.jimmysdeals.com.au


Since engaging a telemarketer with RemoteStaff.com.au in November 2008, and after training one of its outsourced staff, Ness Consulting has built a sales pipeline totalling $2.3M for one of its clients; a great result given that this results come within the traditionally slower festive season.

Very happy with the solid controls put in place by RemoteStaff to ensure a positive outsourced staffing experience. My staff work together with me on a day to day basis and the experience is just like having the staff working from the next room, rather than in another country.

Myles Urquhart
Ness Consulting
Business development and Lead generation service to IT and Telco industry clients.


Over the next few years my intention is to use remotestaff.com.au as my back end offshore staffing supplier to run my entire New Business Development team via Remote Staff and all 24/7 IT Support. Right now we are contracting one staff.

Fernando Paul
Virtualtech Consulting


My remote staff web designer allows me to deliver existing projects faster and easier. But now it also lets me enhance my services to deliver more to my clients, because i have hired someone with a bigger skill set and more experience. By hiring my offshore staff with Remotestaff.com.au I have double my return and saved 80 hours per month on my time each month.

Tom Atanasow
Web Creation Technologies
www.webcreation.com.au


I couldn’t afford to pay $45,000 to hire someone to answer the basic questions in a call centre capacity for my business. I was trying to save cost by employing Uni students but they didn’t want the work so I looked for other staffing options. I came across remotestaff.com.au and found for a fraction of the price (Approximately 12k a year) I was able to hire someone overseas who doesn’t have the same opportunities that we take for granted, she was hard-working, diligent and very friendly to our customers at levels you seldom see in customer service these days.

Bringing my VA (Virtual assistant) on board has allowed me to sell my CV writing service and offer a better employment service to my clients, in turn helping more Australians get employed. Thanks to my assistant I have more time to focus on marketing and increasing my brand awareness whilst my remotestaff employee holds the fort and deals with all the calls and questions. The feedback I’ve received from my clients about my assistant has been fantastic!

Tom Anusic
APEC Sales Director
http://www.cvgraduate.com.au


I just transitioned from another outsourcing company that placed with me a legal assistant that supposedly had 3 years of experience and I was paying twice the price of what it being charged by Remote Staff . Remote Staff placed with me a far superior assistant who not only has greater abilities to the other outsourcing company's staff member, but the Remote Staff member has superior language skills to those of many of the local job applicants.

Keep up the good work!

Best regards,

James Loren
Miami, Florida, U.S.A.


Remote Staff have empowered our web marketing/design business to push past 50 new clients this year. This success has only been possible through the support of Remote Staff contractors. I now have a web designer called Cat who totally gets what I need done on the first go - I couldn't be happier with her initiative, performance and communication skills. Remote Staff is now a critical component in our business and is enabling us to manage our growth while maintaining profit margins, ensuring a cost-effective service for our clients. I can confidently say that Remote Staff is the leading Australian supplier in offshore staffing solutions.

Nick Jerrat, Thesis Edit.


My experience with Remote Staff has exceeded our expectations on cost and benefit, the systems of communication where simple and reliable, The staff member you help find for us was perfect and I have to say will add great value to our organization.It is refreshing in this economic climate to have company like Remote Staff who really care about our success.

Will Staughton
Macau Capital Trust


I have been amazed with the outstanding service, especially their customer/staff relationship managers Elaine. She has been fast and consistent in returning our calls/ emails and anything that needed urgent attention. It’s important to note that remotestaff.co.uk took the time to really provide solutions and I have witnessed first hand the level of care offered by remotestaff.co.uk team in treating our business like it was their own business! I just needed to send this email to congratulate Remote Staff for having such a dedicated team, we have full trust that our business will be in good hands with and we have full confidence in continuing to grow our offshore staffing needs with remotestaff.co.uk.

Emir M.


I’ve had many interesting experiences with Chris J over the years; experiences that let you get to know the quality of the man and his soul. I’ve seen him not panic when he was in the cockpit of my plane when it caught on fire. I’ve seen him jogging on a beach with a smile on his face just days after a brain tumour operation. Whatever Chris J may teach or offer you will be useful, but it’s the character of the man I most admire, and in due course you will too.”

Peter Bond
$1.5 Billion dollar LINC Energy company chief, Peter Bond, now in the top 200 BRW rich list has this to say about Chris J:


A Leading Australian broadcaster from 2UE Radio interviewed Chris J a few years ago on his talk show and introduced Chris as “An Amazing young man who can inspire”.

John Laws


"I have to confess I have been unbelievably impressive working as a sub contractor with Remote Staff. Not to be a suck-up (excuse my term) but REALLY..my Remote Staff experience is just the most satisfying job experience I have ever had. I never experienced a delay with my payroll which is the very,very important. The in-house staff are very (virtually) approachable, totally an open-door management policy.

Having a VA job seems to be an unfulfilling job for some because you just got to stay home and sit in front of your computer, click that mouse, type something, call someone to sell something..It's true I get to do all that (not yet on hard core selling though) but it's not at all unfulfilling or a no-brainer. In fact, it's challenging and if you think you need a "chill-ax"(slang: chill-relax) job then Remote Staff is not for you..Basically the whole scenario is..This job is your typical work in the corporate world or call center industry but you just don't get to travel long hours to get to your job because it's right there, within an arm's reach..All I am saying is..work standards should not diminish when you get a REMOTE STAFF job..In fact, you should even find more ways to "schmack (is that an actual word?!) yourself in the face" and motivate yourself to meet or go beyond your client's expectations. Your client has a business to run and most of the time you will be left on your own..And that is were the dilemma starts..when you are alone..what will you do? "sleep" on the job? or have the integrity to live up to the work standards you claim you possess during your job interview?"

Gwenn
Virtual Assistant
(for remote staff client)


"Remote Staff has been the best kept secret around. I'm so glad my competitors don't know about it! We hired a personal assistant and she has been fantastic. We are now hiring more staff as well. It's amazing how talented the staff are that are working with us now. They are so professional and have a very strong work ethic. More importantly, they truly do care about our success, and that is the most value of all. They are reliable and task oriented, exactly what you want in a staff person. Remote Staff is a world-class company and their staff they have access to are second to none."

Ari Galper,
Founder, Unlock The Game & ChatWise,
http://www.ChatWise.com


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