Technical Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $9.06/Hr

Maria -  - Remote Staff

Maria

Staff ID #76630

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She has been working since 1994 focused on Bookkeeping, General Accounting, Administrative Tasks and Technical Support/Customer Service.
  2. Candidate has been working with Remote Staff since 2013 focused in Back Office Admin and Accounting

AUD $7.46/Hr

Ma -  - Remote Staff

Ma

Staff ID #127019

Recruiter's Comments and Notes

  1. Candidate has been working since 1998 related in Human Resource Management and Technical Support for HR software
  2. She worked as Training Assistant Corporate Communication Specialist Human Resource Officer Technical Support Analyst

AUD $8.26/Hr

Patrick -  - Remote Staff

Patrick

Staff ID #132222

Recruiter's Comments and Notes

  1. Candidate has been working since 2008 related to Technical Support.
  2. He is a veteran with 8+ years of experience in IT Service Desk and Technical support particularly in the call center industry.

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $7.46/Hr

Martino -  - Remote Staff

Martino

Staff ID #47299

Recruiter's Comments and Notes

  1. Experienced in creating weekly progress reports via client provided template. He has also done some transcription tasks.
  2. He has been using Wordpress for 4 years and knows how to navigate the site, do layouts, post content, and add plug ins. However, his Wordpress expertise does not extend to coding.

AUD $7.46/Hr

Michael -  - Remote Staff

Michael

Staff ID #104905

Recruiter's Comments and Notes

  1. He started working in a Call Center Industry since 2007 focused Technical Support and Email.
  2. In several years of experience he is well-knowledgeable with the following:-Technical Support-Customer Service-Phone Support-Email Support-Chat Support-Troubleshooting-Booking-Reservation-Schedule Management-Billing-Payments

AUD $6.34/Hr

Raymond -  - Remote Staff

Raymond

Staff ID #120412

Recruiter's Comments and Notes

  1. Candidate has been working since 2012.
  2. He is proficient in the following: Customer Service Technical Support Remote Desktop Troubleshooting

AUD $6.66/Hr

Roberto -  - Remote Staff

Roberto

Staff ID #78204

Recruiter's Comments and Notes

  1. All in all he has been working professionally for almost 9 years.
  2. In those years he has handled different positions such as a Systems Technical Support Tier 2, Operations Associate, Sales Representative, Technical Support Representative Level 2, Customer Interactive Associate, Credit Clerk, Science Teacher, Network Administrator, HR Clerk, Timekeeper, Computer Administrator and Quality Control Analyst.

AUD $7.46/Hr

Odilio -  - Remote Staff

Odilio

Staff ID #73161

Recruiter's Comments and Notes

  1. He has been working from home since 2013 for an Australian Client which includes: Administrative Task Data Entry Technical Support Email Handling Email Support Email Management Chat Support Editing Inventory Management
  2. He already worked with the following industries: Online vehicle parts retail store in Australia Trading company in the Philippines Automotive leasing and finance company in the Philippines 2 Different Business Process Outsourcing/Call center for US clients based in the Philippines Dealer and Manufacturer of Japanese vehicles in the Philippines Bank in the Philippines

AUD $7.46/Hr

Joel -  - Remote Staff

Joel

Staff ID #113218

Recruiter's Comments and Notes

  1. Talked to candi via mobile// Actively looking for work, 'unemployed'// No Pending VISA Application // No other pending application aside from Remote Staff // He normally works with: - Globe DSL/Wired internet connection running with 7.0 mbps package - Desktop on Windows 8.1 - Working headset and webcam
  2. Done with the interview. Waiting for Profile Completion.

AUD $8.26/Hr

Mary -  - Remote Staff

Mary

Staff ID #120141

Recruiter's Comments and Notes

  1. She has been working professionally since 2007 related to Customer Service and Customer Satisfaction.
  2. In those years she handled different positions such as: - Customer Service Representative - Trusted Advisor - Customer Service Expert (Subject Matter Expert)
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Maria -  - Remote Staff
Staff ID #76630
    Skills
    Recruiter's Notes:
  1. She has been working since 1994 focused on Bookkeeping, General Accounting, Administrative Tasks and Technical Support/Customer Service.
  2. Candidate has been working with Remote Staff since 2013 focused in Back Office Admin and Accounting
  3. She started working from home in 2013 and got clients from Australia. This is when she got exposed in using Accounting tools such as: - MYOB - Xero - Quickbooks
  4. She is very confident with her skills related to: - Accounting - Bookkeeping - Auditing - Accounts Payable - Accounts Receivable - Bank Reconciliation - Accounting Reconciliation - Preparation of Financial Statements - Preparation of Financial Reports - Data Entry - Administrative Tasks - Manual Payroll - Invoicing
  5. She has been exposed to Australian GST
  6. Has  hands on experience on: >BAS lodgement >Profit and Loss Statement >Balance sheet
  7. Pays great attention to detail
  8. Has a BS Degree in Business Administration major in Accounting
  9. Average communication skills. Can speak using the English language and has minimal grammar lapses.
  10. Prefers to work on a day shift
  11. She can start working immediately

Home Based

Available Timezone: ANY
Ma -  - Remote Staff
Ma
Staff ID #127019
    Recruiter's Notes:
  1. Candidate has been working since 1998 related in Human Resource Management and Technical Support for HR software
  2. She worked as Training Assistant Corporate Communication Specialist Human Resource Officer Technical Support Analyst
  3. She has extensive working experience in Human Resource Information System
  4. She has experience in handling different HR functions such as Recruitment
  5. She is well knowledgeable in using Peoplesoft and Recruitsoft CRM tools
  6. She is also experienced in corporate communication wherein she did Newsletter Email blast announcement Executive Assistant to the Country General Manager
  7. She did technical support for HR software Chat Support Email Support Phone Support Webinar Support
  8. She is also profiencient in Data Gathering Data Mapping Customer Support Database Management People Management Troubleshooting Problem Tracking
  9. She is a good decision maker and got promoted several times for different roles
  10. Candidate possesses excellent communication skills and was able to express and explain herself well during the interview
  11. She is keen to details and can work in minimal supervision
  12. She normally works with: - DSL/Wired internet connection running with 5 mbps package - Desktop on Windows 8.1

Home Based

Available Timezone: AU
Patrick -  - Remote Staff
Staff ID #132222
    Recruiter's Notes:
  1. Candidate has been working since 2008 related to Technical Support.
  2. He is a veteran with 8+ years of experience in IT Service Desk and Technical support particularly in the call center industry.
  3. He is proficient in the following IT helpdesk tasks: Remote Desktop Support: Using Service Now to access client desktop to perform support or troubleshoot problems Ticketing using BMC Remedy Hardware troubleshooting Software troubleshooting: Installing softwares/programs/tools Windows server: Handling the migration to the new server Internet connectivity: Troubleshooting internet connectivity issues for LAN/WAN connection, resolving issues like bad IP address, intermittent connection Configurating modems/routers Setting up outlook email for the clients 
  4. When it comes to IT Helpdesk or Support he uses the following tools: Active Directory Citrix Xenapp Amdocs CRM Clarify Remedy Ciscon VPN Client Netpro 2000 Service Now MS Server MS Exchange MS Office
  5. Home based tools: Express Scribe Google Docs Google Sheets Weebly Wordpress Website Creation Skype for business MS Lync 2010
  6. For Software tools he uses the following: Trend Micro Juniper Network Pulse Network Connect Verizon Internet Security Norton Mcafee
  7. He also has some background in a Medical Transcription when he was working home based for a US client.
  8. During his home based work as a Medical Transciptionist, he did the following task: transcribing medical, business and general audio files via Express Scribe software Standard TAT of 48 hours to the client from the receipt of materials Proofreading MS Word documents that came from transcribed audio file Calculating accuracy of a transcribed audio file Monitoring and correcting grammar errors, subject-verb agreement and spelling
  9. Overall, Candidate has strong background in IT support and Technical Support.
  10. He has good communication skills and is conversant.
  11. He is available for a FT or PT work.
  12. He is amenable to AU shift.
  13. Currently has the following: Assembled Desktop / HP laptop Windows 7 PLDT Fiber 3 MBPS Working headset Working webcam
  14. He is eager to work with us.
  15. Can start ASAP.

Home Based

Available Timezone: AU

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Martino -  - Remote Staff
Staff ID #47299
    Recruiter's Notes:
  1. Experienced in creating weekly progress reports via client provided template. He has also done some transcription tasks.
  2. He has been using Wordpress for 4 years and knows how to navigate the site, do layouts, post content, and add plug ins. However, his Wordpress expertise does not extend to coding.
  3. Recommended for Technical Support Representative or Telemarketer post.
  4. He is currently unemployed.He is looking for a home based job.
  5. Has good communication skills.
  6. Has 2 solid years experience in trouble shooting applications.He also have experience in sales.
  7. As a TSR,he believes that aside from being technical,being patient is also important factor.
  8. Trouble shooting applications/softwares is his line of expertise.
  9. He is confident that his experience in BPO Industry will take him to places.Being able to express oneself is very important to him.
  10. His engaged with 1 kid.His family serves as his motivation to work harder.
  11. He values integrity and loyalty.He is also a hard working and competitive person.
  12. He can work under pressure and can extend hours of work if needed.
  13. He is a team player,but can manage to work independently if needed.
  14. He can work in a fast paced environment,believes that change is permanent.
  15. :) Are you open for full time?Yes Part time? Yes What kind of room you will be working from? Private room What is your computer type? Desktop or Laptop? Both Brand and model? Acer, Asus What is the installed memory? 12gb and 8gb Internet connection? Yes For internet service provider? Pldt 10mbps how much they’re paying monthly? 3095 Got headset and webcam? yes
  16. Are you open for anytime zone? Open for anytimezone What is the exact position you’re currently looking at the job market? ?General VA Are you open for full time? Yes Part time? Yes What kind of room you will be working from? Private room What is your computer type? Desktop or Laptop? laptop Brand and model? ACER What is the installed memory? 8GB Internet connection? 10mbps For internet service provider? PLDT DSL how much they’re paying monthly? 3,100 Got headset and webcam? Yes
  17. He started working since 2012 related to Virtual Assistance and Customer Service.
  18. In several years of experience he is well-knowledgeable with the following: -Customer Service -Inbound calls -Outbound calls -Virtual Assistance
  19. As a Virtual Assistant, he was able to provide the following: -Customer service -Technical Support -Internet research -Email marketing -Calendar Management -Appointment setting -Social Media Management -Project Management -Chat Support -Email handling
  20. He has background in using different tools/ CRMs/ Platforms such as: -Zendesk CRM -MailChimp - email marketing pusposes -Zoho CRM -Xero -Google Calendar -Gmail -Canva -Adobe Photoshop -Adobe Indesign -Google Spreadsheets -WordPress -Facebook -Twitter -Pinterest -Hootsuite
  21. He has been with different industries such as: -Medical -Consulting Firm -Online Media -Automotive -Call Center
  22. He handled different position/s: -Executive Assistant -Virtual Assistant -Customer Service Representative -Technical Support
  23. He was able to handle accounts such as: -AT&T -Computer software
  24. He possesses good communication skills and was able to express himself well during the interview.
  25. He has PLDT internet/ wired; ACER laptop - W10; Has headset and webcam
  26. Available to work to Full time on any shift.
  27. Has pending applications outside Remote Staff.
  28. He can start immediately.

Home Based

Available Timezone: ANY
Michael -  - Remote Staff
Staff ID #104905
    Recruiter's Notes:
  1. He started working in a Call Center Industry since 2007 focused Technical Support and Email.
  2. In several years of experience he is well-knowledgeable with the following:-Technical Support-Customer Service-Phone Support-Email Support-Chat Support-Troubleshooting-Booking-Reservation-Schedule Management-Billing-Payments
  3. Was able to handle maximum of 50 personalized emails per day.
  4. He used the following CRMs/ Tools/ Softwares:-Siebel CRM-Avaya-Client based tool-Salesforce CRM-MS Outlook-MS Excel
  5. And was dealt with the following countries/ nationalities:-Australian-US-Chinese
  6. Was able to handle different accounts-Telstra (Cable, Wireless broadband, T-Box)-Booking and reservation-Sprint
  7. Was able to provide Level 1 Technical support.
  8. He possesses good communication skills and was able to express himself well.
  9. He is open to either Full time preferably day shift
  10. He has NO pending applications outside Remote Staff.
  11. No pending VISA applications
  12. He currently has: - DSL/Wired internet connection running with 1.5 mbps package - Desktop and/or Laptop on Windows 7 - Working headset and webcam
  13. He is still connected to his current Company yet can file an immediate resignation. Can start after a week.

Home Based

Available Timezone: ANY
Raymond -  - Remote Staff
Staff ID #120412
    Recruiter's Notes:
  1. Candidate has been working since 2012.
  2. He is proficient in the following: Customer Service Technical Support Remote Desktop Troubleshooting
  3. He is knowledgeable in the following: Data entry Customer care Internet trouble shooting Anti-virus installation ISP account activation
  4. Handled the following accounts: Healthcare Internet Service Provider
  5. Was awarded as a Top Customer Service Associate during his stint with the healthcare company.
  6. He is a veteran in the call center industry with 4 years of experience.
  7. His most recent work is a Customer Service Associate for a healthcare company wherein he was tasked in the following: Helps providers with the eligibility and benefits of the members Handles any inquiries from the clients Act as a provider relations officer from time to time.
  8. He stayed with the company for 3+ years to pursue a career in the home based industry.
  9. He has good communication skills and is conversant.
  10. Currently looking for a full time home based work.
  11. He prefers AU shift.
  12. Currently has the following: Assembled desktop Windows 7 PLDT Fibr 3MBPS Working headset Working webcam
  13. He is eager to work with us and is excited about it.
  14. Can start ASAP.

Home Based

Available Timezone: AU
Roberto -  - Remote Staff
Staff ID #78204
    Recruiter's Notes:
  1. All in all he has been working professionally for almost 9 years.
  2. In those years he has handled different positions such as a Systems Technical Support Tier 2, Operations Associate, Sales Representative, Technical Support Representative Level 2, Customer Interactive Associate, Credit Clerk, Science Teacher, Network Administrator, HR Clerk, Timekeeper, Computer Administrator and Quality Control Analyst.
  3. With regards the IT industry he has more than 7 years of experience.
  4. When he was still in the BPO industry he was able to handle AT&T Uverse, Sprint, Verizon, MSN, Dell and a UK Financial Account.
  5. He also has an experience in being a Team Leader where in he handled a team of 11.
  6. He considers himself as an expert with PC Setup, Installations, Troubleshooting ( Hardware, Software and Networking).
  7. He is also experienced in IT help desk and Technical Support.
  8. He is highly proficient with different Microsoft Operating Systems, MAC OS and some Internet related applications.
  9. He is knowledgeable with Networking (Cable & Wireless Connections) and Software Applications (HTML, MS Office and SAP System).
  10. Recommended for a Technical Support or Data Entry positions.
  11. His average speed for typing is 50 words per minute.
  12. One of his achievements would be passing the Licensure Examinations for Teachers.
  13. Another achievement would be being a US Berlitz Passer.
  14. He is able to communicate professionally and effectively.
  15. He wants to work from home because it's more convenient and so that he could save time from travelling.
  16. Can work for Full time or Part time.
  17. Can work on any shift schedule.
  18. Can start as soon as possible.

Home Based

Available Timezone: ANY
Odilio -  - Remote Staff
Staff ID #73161
    Recruiter's Notes:
  1. He has been working from home since 2013 for an Australian Client which includes: Administrative Task Data Entry Technical Support Email Handling Email Support Email Management Chat Support Editing Inventory Management
  2. He already worked with the following industries: Online vehicle parts retail store in Australia Trading company in the Philippines Automotive leasing and finance company in the Philippines 2 Different Business Process Outsourcing/Call center for US clients based in the Philippines Dealer and Manufacturer of Japanese vehicles in the Philippines Bank in the Philippines
  3. He is most proficient with the following Technologies/Tools/Division: Reply Manager Ebay Website and Tool Facebook Channel Advisor Microsoft Office like Excel,Word and Powerpoint Customer Relationship Management Tool (CRM) SAP
  4. He finished a BS Degree on Marketing
  5. He is confident and can answer all the questions well.
  6. He can work on any shift and can start ASAP
  7. He is looking for full time or part time position
  8. He handled different account which includes: Outbound Sales Inbound Sales Billing Technical Support
  9. Work from home capabilities: - DSL/Wired internet connection running with 3 mbps package - Asus Laptop on Windows 10 - Working headset and webcam

Home Based

Available Timezone: ANY
Joel -  - Remote Staff
Staff ID #113218
    Recruiter's Notes:
  1. Talked to candi via mobile// Actively looking for work, 'unemployed'// No Pending VISA Application // No other pending application aside from Remote Staff // He normally works with: - Globe DSL/Wired internet connection running with 7.0 mbps package - Desktop on Windows 8.1 - Working headset and webcam
  2. Done with the interview. Waiting for Profile Completion.
  3. He has been working professionally since 2001 related to Customer Service and Sales.
  4. In those years he handled different positions such as: - Technical Support Representative - Travel Booking Specialist - Customer Service Rrepresentative - Quality Analyst - Bancassurance Sales Executive
  5. He is knowledgeable when it comes to these tools/softwares: - Microsoft Office Tools - Citrix CRM - Harmony CRM - Siebel CRM
  6. As a Bancassurance Sales Executive, he is adept with the following tasks: - Financial Analysis - Qualifying Leads - Generating prospects - Appointment Setting - Pitching sales - Email Marketing
  7. As a Quality Analyst, he is adept with the following tasks: - Handling a team - Administrative Task - Monitoring calls - Checking of the KPI - Quality Calibration - Making extensive reports
  8. As a Travel Booking Specialist, he is adept with the following tasks: - Assisting clients for their travel needs - Booking of hotel accomodation - Inbound Sales
  9. As a Technical Support Representative, he is adept with the following tasks: - Handling customer's technical issues. - Troubleshooting - Upselling
  10. He was able to handle these project/campaign/accounts: - AT&T - HotWire.com - Time Warner Cable
  11. As a CSR(Background Specialist), he is adept with the following tasks: - Background Checking of the customers
  12. He has a good communication skills.
  13. During the interview, he seems confident and jolly.
  14. He also told me that he is competitive, outgoing and goal oriented when it comes to work.
  15. He is available for both Part Time and Full Time preferably any shift
  16. He can start to work as soon as possible.

Home Based

Available Timezone: ANY
Mary -  - Remote Staff
Staff ID #120141
    Recruiter's Notes:
  1. She has been working professionally since 2007 related to Customer Service and Customer Satisfaction.
  2. In those years she handled different positions such as: - Customer Service Representative - Trusted Advisor - Customer Service Expert (Subject Matter Expert)
  3. She was able to handle these project/campaign/accounts: - Dominos Pizza - 411 Directory Assistance - AT&T - JCpenney - Dilliards - TJX
  4. She is adept with the following tasks: - Handling customer's concerns and queries. - Providing quality service - Billing - Doing Inbound and Outbound Calling - Data Entry - Processing Orders - Basic Troubleshooting - Assisting new agents - Coaching and Training
  5. She is knowledgeable when it comes to these tools/softwares: - Microsoft Office Tools - CRM
  6. She told me that she always gets good feedback from customers and always make them feel satisfied with the service.
  7. She shared her strategy when it comes to irate customers; she will listen first with their concerns and makes them feel that she is there to help and resolve the problem.
  8. She has good communication skills.
  9. She seems confident and conversant.
  10. She is available for both Part time and Full time and open to work for any shift.
  11. She can start working as soon as possible.
  12. She is only available for Office Based work.

Home Based

Available Timezone: ANY