Technical Support Professionals

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On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $8.26/Hr

Full Time

AUD $9.58/Hr

Part Time

Patrick -  - Remote Staff

Patrick

Staff ID #132222

Recruiter's Comments and Notes

  1. Candidate has been working since 2008 related to Technical Support.
  2. He is a veteran with 8+ years of experience in IT Service Desk and Technical support particularly in the call center industry.

AUD $6.66/Hr

Full Time

AUD $6.50/Hr

Part Time

Jef -  - Remote Staff

Jef

Staff ID #35387

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Has been working for 3 years and started as Virtual Assistant doing administrative support and data entry, email response and SEO.
  2. His second job was with BPO Company Marketing as Collections Agent/Dialer Analyst and his main responsibilities are leads monitoring and serves as a productivity tracker.

AUD $8.42/Hr

Full Time

AUD $8.94/Hr

Part Time

Al -  - Remote Staff

Al

Staff ID #70598

Recruiter's Comments and Notes

  1. Candidate has been working since 2007 related to Technical Support in the call center industry.
  2. He has been working home based since 2015 related to IT Helpdesk for a VOIP provider company.

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $9.87/Hr

Full Time

AUD $11.19/Hr

Part Time

ROY -  - Remote Staff

ROY

Staff ID #119587

Recruiter's Comments and Notes

  1. Roy is a senior IT Helpdesk Engineer for more than 10 years, he recently shifted and focused System Administration.
  2. He has worked for the largest American owned Computer Hardware company providing helpdesk support & troubleshooting for both internal and 3rd party products for almost 8 years.

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Iggy -  - Remote Staff

Iggy

Staff ID #120216

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Actively looking for work, 'unemployed' // With No Pending VISA Application // With other pending application aside from Remote Staff // She normally works with: - Globe DSL/Wired internet connection running with 3 mbps package - Dell Desktop and MAC Laptop on IOS - Working headset and webcam
  2. She started her professional working experience since 2000 and has been in Call Center Industry since 2002 focused in Customer Service, Technical Support, Project Management, Back-Office Admin and Data Entry.

AUD $8.26/Hr

Full Time

AUD $8.94/Hr

Part Time

Edward -  - Remote Staff

Edward

Staff ID #110439

Recruiter's Comments and Notes

  1. 1. He is proficient in doing Appointment SettingTelemarketingLead Generation2. He is skilled in using CRMCiscoMS ExcelMS Word3. He also have a background in doing Customer ServiceTechnical SupportData Management4. He is using a Dell laptop on Windows 10 with headset and webcam. He is subscribed with Globe DSL running on 10MBPSSpeed Test Link: http://beta.speedtest.net/result/6537211714Date Taken: 8/14/2017 8:04 AMPing: 20msDownload: 11.02 mbpsUpload: 0.72mbps
  2. He has an excellent communication skills

AUD $6.66/Hr

Full Time

AUD $6.82/Hr

Part Time

KHRIZANDRO -  - Remote Staff

KHRIZANDRO

Staff ID #116343

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Preferred posts: Email Support/ Chat Support/ Data Entry
  2. Talked to candidate for the second time, want to reprocess for any non-voice post.

AUD $9.06/Hr

Full Time

AUD $9.58/Hr

Part Time

Ingrid -  - Remote Staff

Ingrid

Staff ID #126314

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Actively looking for work // With or No Pending VISA Application // With No other pending application aside from Remote Staff // // She normally works with: - Skyo DSL/Wired internet connection running with 16 mbps package - Desktop on Windows 8 and/or Laptop on Windows 10 - Working headset and webcam
  2. Ingrid has been working since 2007 and has extensive experience in IT Helpdesk including Hardware and Software support via Remote Assistance, Technical Support and Customer Service.

AUD $6.66/Hr

Full Time

AUD $7.98/Hr

Part Time

Harriet -  - Remote Staff

Harriet

Staff ID #69110

Recruiter's Comments and Notes

  1. She has been working since 2006 focused on Back Office Admin Tasks, Customer Service, Providing Technical Support and Data Entry. She has excellent communication skills. She seems confident during the interview. No stutters
  2. With her experience doing tasks such as Data Analysis, Database management, Data Entry & Handling Emails & 52 WPM, she is very confident that she can perform the tasks for Back-Office/Administrative Assistant.

AUD $6.66/Hr

Full Time

AUD $7.66/Hr

Part Time

Jannela -  - Remote Staff

Jannela

Staff ID #114380

Recruiter's Comments and Notes

  1. Candidate has been working since 2013 related to Back office admin & Technical Support Representative which includes:Email HandlingAdministrative TaskPersonal AssistanceData EntryCustomer Support
  2. Candidate has 1 year and 7 months experience in back office administrative work.
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Patrick -  - Remote Staff
Staff ID #132222
    Recruiter's Notes:
  1. Candidate has been working since 2008 related to Technical Support.
  2. He is a veteran with 8+ years of experience in IT Service Desk and Technical support particularly in the call center industry.
  3. He is proficient in the following IT helpdesk tasks: Remote Desktop Support: Using Service Now to access client desktop to perform support or troubleshoot problems Ticketing using BMC Remedy Hardware troubleshooting Software troubleshooting: Installing softwares/programs/tools Windows server: Handling the migration to the new server Internet connectivity: Troubleshooting internet connectivity issues for LAN/WAN connection, resolving issues like bad IP address, intermittent connection Configurating modems/routers Setting up outlook email for the clients 
  4. When it comes to IT Helpdesk or Support he uses the following tools: Active Directory Citrix Xenapp Amdocs CRM Clarify Remedy Ciscon VPN Client Netpro 2000 Service Now MS Server MS Exchange MS Office
  5. Home based tools: Express Scribe Google Docs Google Sheets Weebly Wordpress Website Creation Skype for business MS Lync 2010
  6. For Software tools he uses the following: Trend Micro Juniper Network Pulse Network Connect Verizon Internet Security Norton Mcafee
  7. He also has some background in a Medical Transcription when he was working home based for a US client.
  8. During his home based work as a Medical Transciptionist, he did the following task: transcribing medical, business and general audio files via Express Scribe software Standard TAT of 48 hours to the client from the receipt of materials Proofreading MS Word documents that came from transcribed audio file Calculating accuracy of a transcribed audio file Monitoring and correcting grammar errors, subject-verb agreement and spelling
  9. Overall, Candidate has strong background in IT support and Technical Support.
  10. He has good communication skills and is conversant.
  11. He is available for a FT or PT work.
  12. He is amenable to AU shift.
  13. Currently has the following: Assembled Desktop / HP laptop Windows 7 PLDT Fiber 3 MBPS Working headset Working webcam
  14. He is eager to work with us.
  15. Can start ASAP.

Home Based

Available Timezone: AU
Jef -  - Remote Staff
Jef
Staff ID #35387
    Recruiter's Notes:
  1. Has been working for 3 years and started as Virtual Assistant doing administrative support and data entry, email response and SEO.
  2. His second job was with BPO Company Marketing as Collections Agent/Dialer Analyst and his main responsibilities are leads monitoring and serves as a productivity tracker.
  3. Fundamental skills in PHP, RemoteScripting,Jquery,Java SE,C, Visual Basic 6.0, .Net and SQL, Data Structures and Algorithms, Systems Analysis and Design and Software Engineering, Ubuntu,Php, Apache, mySQL,Netbeans, Krusader, HTML/CSS, RemoteScripting and Zend framework.
  4. Also worked for Data Pacific Corporation as Programmer/Analyst where he started as an intern and after 6 months, he signed a contract and had hands on experience with implementation of Campus , a School Integrated Information Management System.
  5. He does accounting (General Ledger, Accounts Payable, Accounts Recievable and Cash Management), file maintenance and payroll support programs and would want to focus on creating programs for payroll computing and perhaps sell this software.
  6. Can start immediately on any shift but prefers the morning shift. No pending visa application.
  7. Recommended for Php Programmer role/ TSR role.

Home Based

Available Timezone: ANY
Al -  - Remote Staff
Al
Staff ID #70598
    Recruiter's Notes:
  1. Candidate has been working since 2007 related to Technical Support in the call center industry.
  2. He has been working home based since 2015 related to IT Helpdesk for a VOIP provider company.
  3. He is proficient in the following: Remote Troubleshooting Wan/Lan/VPN Connections VOIP support Hardware troubleshooting Software troubleshooting Account Management Account Activation Modem/Router configuration
  4. He is well versed in Technical Support by: Phone Email Chat
  5. He is knowledgeable in: Teamviewer Anydesk LogMeInRescue Join.me GoToAssist MS Active Directory MS Office
  6. Campaigns he handled: AT&T Uverse Time Warner Cable Telus ADSL Toshiba
  7. He has average communications skill and is conversant.
  8. He is a veteran with 10 years of experience in the field of Technical and IT Support.
  9. He amenable to either FT or PT work.
  10. Okay with AU shift.
  11. Currently has the following: Dell Laptop Windows 8.1 Globe broadband 15 MBPS Working headset Working Webcam
  12. He is eager to work with us.
  13. Can start ASAP.

Home Based

Available Timezone: AU

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

ROY -  - Remote Staff
ROY
Staff ID #119587
    Recruiter's Notes:
  1. Roy is a senior IT Helpdesk Engineer for more than 10 years, he recently shifted and focused System Administration.
  2. He has worked for the largest American owned Computer Hardware company providing helpdesk support & troubleshooting for both internal and 3rd party products for almost 8 years.
  3. Most proficient with the following skills/technologies/tools: • Wireless Networking • Network Security • Computer Networking • Remote Troubleshooting • Incident Management
  4. Also with a background/knowledge on the following technologies/tools: • ConnectWise • MS Exchange • Active Directory • Office 365 • VMware ESXi Server
  5. He has a bachelor's degree in Computer Science from one of the most respected university in the country.
  6. Roy has great communication skills, he can speak very well in English, his ideas are clearly presented in that language.

Home Based

Available Timezone: N/A
Iggy -  - Remote Staff
Staff ID #120216
    Recruiter's Notes:
  1. Talked to candi via mobile // Actively looking for work, 'unemployed' // With No Pending VISA Application // With other pending application aside from Remote Staff // She normally works with: - Globe DSL/Wired internet connection running with 3 mbps package - Dell Desktop and MAC Laptop on IOS - Working headset and webcam
  2. She started her professional working experience since 2000 and has been in Call Center Industry since 2002 focused in Customer Service, Technical Support, Project Management, Back-Office Admin and Data Entry.
  3. She started working home-based since 2006 and handles various Clients from US, NZ and AU.
  4. In 16 years of experience she is well-knowledgeable with the following: -Customer Handling -Customer Satisfaction -Inbound calls -Outbound calls -Email Support -Phone Support -Chat Support -Inbound Sales -Project Management -Client Management -Basic Troubleshooting -Order Processing -Invoicing -Collections -Email Marketing -Booking -Back-Office Admin -Data Entry -Database Management
  5. She handled different account such as: -Booking.com -Expedia -Agoda -Creative Products (US account) -DirecTV
  6. She is confident in using different CRMs/tools like: -Netrooms Help CRM -Zoho CRM -Salesforce CRM -Doris CRM -CRM -WiseCloud -Netsuite -LiveChat -Dropbox -MailChimp -Zoiper Softphone -Avaya hardphone MS Office (Excel, Word) PDF
  7. She was able to deal with different nationality such as US, AU and NZ people.
  8. She has certification of Six Sigma - Green belt.
  9. She possesses excellent communication skills and was able to confidently answer the given questions during the interview.
  10. She is available to work either Full-time of Part-time role on any shift and can start immediately.

Home Based

Available Timezone: N/A
Edward -  - Remote Staff
Staff ID #110439
    Recruiter's Notes:
  1. 1. He is proficient in doing Appointment SettingTelemarketingLead Generation2. He is skilled in using CRMCiscoMS ExcelMS Word3. He also have a background in doing Customer ServiceTechnical SupportData Management4. He is using a Dell laptop on Windows 10 with headset and webcam. He is subscribed with Globe DSL running on 10MBPSSpeed Test Link: http://beta.speedtest.net/result/6537211714Date Taken: 8/14/2017 8:04 AMPing: 20msDownload: 11.02 mbpsUpload: 0.72mbps
  2. He has an excellent communication skills
  3. He is very confident in our interview.

Home Based

Available Timezone: N/A
KHRIZANDRO -  - Remote Staff
Staff ID #116343
    Recruiter's Notes:
  1. Preferred posts: Email Support/ Chat Support/ Data Entry
  2. Talked to candidate for the second time, want to reprocess for any non-voice post.
  3. Done with the interview. Waiting for Profile Completion.
  4. He has been working professionally since 2010 related to Customer Service and Sales.
  5. He worked home based for a year.
  6. In those years he handled different positions such as: - Customer Service Representative - Technical Support Representative - Subject Matter Expert - ESL Teacher - Sales Associate
  7. He was able to handle these project/campaign/accounts: - Clear Wire - Norton - Comcast
  8. He is adept with the following tasks: - Handling customer's concerns and queries through chat, email, and phone call. - Outbound Sales - Lead eneration - Handling Business to Business Campaign - Data Management - Inbound calls - Troubleshooting - Take escalation calls - Billing
  9. He was exposed to different industries: - Business Process Outsource
  10. He is knowledgeable when it comes to these tools/softwares: - Teamviewer - Microsoft Office Tools - Salesforce CRM - Xlite
  11. He has good communication skills.
  12. He seems confident and conversant.
  13. He is available for both Part Time and Full Time preferably AUS shift.
  14. He can start to work as soon as possible.

Home Based

Available Timezone: N/A
Ingrid -  - Remote Staff
Staff ID #126314
    Recruiter's Notes:
  1. Talked to candi via mobile // Actively looking for work // With or No Pending VISA Application // With No other pending application aside from Remote Staff // // She normally works with: - Skyo DSL/Wired internet connection running with 16 mbps package - Desktop on Windows 8 and/or Laptop on Windows 10 - Working headset and webcam
  2. Ingrid has been working since 2007 and has extensive experience in IT Helpdesk including Hardware and Software support via Remote Assistance, Technical Support and Customer Service.
  3. She doesn't have experience in Network Attached Storage but he has experience in Active Directory, DHCP and Network Server.
  4. She is very familiar in syncing concept and has experience in syncing applications, email and configuration in different platform. ( Desktop, Laptop, Tablet and Phones)
  5. Her experience in IT Helpdesk ranges from: TCP/IP troubleshooting Remote Access Support Password ResetEmail set up VPN troubleshooting Hardware troubleshooting Software troubleshooting Add, delete and modify account for Admin role MS Office 2013 & 365 ( Word, Excel, Outlook, OneDrive) Windows Operating System ( XP,Vista, 7, 8.1 and 10) Microsoft Windows Server Active Directory
  6. She is also knowledgeable in the following: Customer Service TeamViewer VMware Skype Citrix Removable Media Encryption
  7. She would like to pursue working home-based.
  8. She has good communication skills and speaks clear during the interview.
  9. She is interested in a full time work.
  10. She prefers AU shift.
  11. Currently has the following: Lenovo laptop Desktop on Windows 8 and Laptop on Windows 10 Sky DSL 16 MBPS Working webcam Working headset
  12. She is eager to work with us.
  13. Can start ASAP.

Home Based

Available Timezone: AU
Harriet -  - Remote Staff
Staff ID #69110
    Recruiter's Notes:
  1. She has been working since 2006 focused on Back Office Admin Tasks, Customer Service, Providing Technical Support and Data Entry. She has excellent communication skills. She seems confident during the interview. No stutters
  2. With her experience doing tasks such as Data Analysis, Database management, Data Entry & Handling Emails & 52 WPM, she is very confident that she can perform the tasks for Back-Office/Administrative Assistant.
  3. She has been working for 8 years now in the Call Center industry.
  4. She has a degree in Foreign Service and still to pursue on her masterals on Public Administration.
  5. She's proud that she received a commendation on giving 100% customer satisfaction for 3 consecutive months.
  6. She considers herself an Intermediate when it comes to MS Excel. She admitted that she has no experience with Pivot Table & Macro
  7. She has basic knowledge with Dropbox
  8. With the 8 years of work experience, she was exposed to the following tasks: > Customer Support Representative - inquiries, follow up on payments, preparing documents for doctors > Technical Support Representative - troubleshoot mobile phones, upselling features and other services, escalations > Financial / Banking / Back Office - Paypal (AU), online verification, ESMS escalations, Account Inquiries, Refunds, Disputes, Stolen Cards, Fraud, Credit cards, Updating client's personal info > Typing - 52wpm
  9. She seems to be good in multitasking
  10. She has experienced working with different line of businesses such as: > Health and Insurance > Finance > Banking > Telecommunication
  11. She worked from home as a Data Entry for a month wherein she was responsible for updating the profiles of the clients
  12. She can start working immediately
  13. She is open to both Full Time & Part Time employment

Home Based

Available Timezone: ANY
Jannela -  - Remote Staff
Staff ID #114380
    Recruiter's Notes:
  1. Candidate has been working since 2013 related to Back office admin & Technical Support Representative which includes:Email HandlingAdministrative TaskPersonal AssistanceData EntryCustomer Support
  2. Candidate has 1 year and 7 months experience in back office administrative work.
  3. Already worked with the following industries"4 various Business Process Outsourcing companies with American and European clients
  4. Most proficient with the following technologies/tools/Division: Microsoft Application (Word, Excel, Powerpoint, Outlook)SkypeGoogle SpreadsheetDropbox
  5. Candidate has a degree in Accountancy.
  6. Candidate was able to answer all the questions properly and clearly.
  7. Candidate has average communication skills.
  8. She currently has: Desktop with Windows 7 PLDT MYDSL 8MBPS Working headset Working webcam
  9. Candidate prefers AU and UK Shift. She's Available Full time or Part time
  10. Candidate can start ASAP.

Home Based

Available Timezone: AU,UK