Phone Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $7.46/Hr

Mary -  Email Support Professional, Virtual Personal Assistant, Lead Generator, - Remote Staff

Mary

Staff ID #73448

Skills

Home Based

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Managed the following accounts: > skycarte.au - Amazon AU and Ebay AU > Ecofused - Ebay AU > SPND - Amazon US
  2. Had done Customer Service for 3 different clients with retail accounts in Ebay and Amazon.

AUD $6.66/Hr

Jula -  - Remote Staff

Jula

Staff ID #126284

Recruiter's Comments and Notes

  1. She used different CRMs/tools like: -CRM -MS Office -Gmail -Google Calendar -Outlook -Google spreadsheets
  2. She was able to handle accounts/ campaign such as: -Hotels -Acourteous Communications -Barbara's Answering Service -AT&T -Bellsouth

AUD $4.54/Hr

Ferdinand -  Phone Support Professional, Email Support Professional, - Remote Staff

Ferdinand

Staff ID #125890

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. He has pending applications outside Remote Staff.
  2. He has Converge / wired internet connection that runs up to 10MBPS; Has HP and Samsung Laptop on Windows 7 and Windows 10; headset and webcam

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $6.34/Hr

Jane -  Phone Support Professional, Email Support Professional, Data Entry Professional, - Remote Staff

Jane

Staff ID #116581

Recruiter's Comments and Notes

  1. Expert in handling both local and international accounts
  2. She had a quota of 3 endorsements per day and she's proud that she was able to hit and even exceeded the given target

AUD $6.66/Hr

Vanessa -  Phone Support Professional, Inbound Sales Specialist, Data Entry Professional, - Remote Staff

Vanessa

Staff ID #106229

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She also experienced doing upselling. And the biggest amount of commission she was able to get is P8000 per cut off
  2. She is proficient in using the following: - Avaya - Zoho CRM - Pipeline - Asana - Five9 - Dropbox - TeamViewer

AUD $6.66/Hr

Jeni -  Phone Support Professional, Virtual Personal Assistant, - Remote Staff

Jeni

Staff ID #90738

Recruiter's Comments and Notes

  1. She is available for both Part Time and Full Time preferably AU and UK shift.
  2. In those years she handled different positions such as: - Customer Service Representative -Trainer -Financial Account Specialist -ESL Teacher -Snippet Writer

AUD $6.66/Hr

Arlan -  Chat Support Agent, Phone Support Professional, Email Support Professional, - Remote Staff

Arlan

Staff ID #116612

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. As an email/chat support he answers all queries relate to the products being sold through email or chat.
  2. Candidate has average to good communication skills.

AUD $6.66/Hr

Arianne -  Personal Assistant, Phone Support Professional, Email Support Professional, - Remote Staff

Arianne

Staff ID #109682

Recruiter's Comments and Notes

  1. She has PLDT/ wired internet connection that runs up to 5MBPS; Has HP Desktop and Lenovo Laptop both for Windows 10; headset and webcam
  2. She is open for both full time and part time job on any shift.

AUD $5.86/Hr

Daphne -  English Teaching, Phone Support Professional, Outbound Sales Specialist, - Remote Staff

Daphne

Staff ID #125678

Recruiter's Comments and Notes

  1. Can start ASAP
  2. She is well-versed in English and can communicate well. She is also conversant and spontaneous.

AUD $7.46/Hr

Polgene -  - Remote Staff

Polgene

Staff ID #125969

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. In several years of experience he is well-knowledgeable with the following: -Customer Service -Technical Support -Phone support -Troubleshooting -Inbound calls -Email handling -Up selling -Back office Admin includes processing of medical records, claims and benefits
  2. He started working since 2009 focused in Customer Service and Technical Support.
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AUD $7.46/Hr
Mary -  Email Support Professional, Virtual Personal Assistant, Lead Generator, - Remote Staff
Staff ID #73448
    Recruiter's Notes:
  1. Managed the following accounts: > skycarte.au - Amazon AU and Ebay AU > Ecofused - Ebay AU > SPND - Amazon US
  2. Had done Customer Service for 3 different clients with retail accounts in Ebay and Amazon.
  3. > "Telecommunication Account" - Customer Service Specialist > Real time concern resolution > Account Management and Update
  4. Her projects usually last anywhere from a few days to 3-6 months.
  5. > "Retail Account" - Customer Support > Order Entry > Order Management and Tracking > Customer service
  6. > "Insurance Account" - Customer Support > Phone Support > Management of Customer Accounts > Customer Service > Take escalated calls
  7. With significant experience in the following tasks: > Data Entry > Research > Customer Support > Appointment Setting > Database Maintenance > Transcription > Social Media Management
  8. > "Software Account" - Technical Support > Troubleshooting of software and hardware related issues > Upselling
  9. Been working since 2006 related to Customer Support, Service Data Executive, Technical Support, Online Support / Virtual Assistant.
  10. With a degree in Food and Beverage Technology.
  11. Already worked with the following industries: > Call Center / BPO > Electronics and Electric Products > Freelance/ Homebased
  12. Handled different accounts as follows: > "Financial Account" - Customer Support > Phone Support > Customer Service > Resolve issues and concerns on product and services > Cross-selling
  13. Started her homebased career in 2013 and has worked for over 100 clients, both individual entities and companies.
  14. Most proficient with the following technologies/tools/Division: > Ebay > Amazon > Salesforce > Infusionsoft > Oracle > LinkedIn

Home Based

Available Timezone: N/A
AUD $6.66/Hr
Jula -  - Remote Staff
Staff ID #126284
    Recruiter's Notes:
  1. She used different CRMs/tools like: -CRM -MS Office -Gmail -Google Calendar -Outlook -Google spreadsheets
  2. She was able to handle accounts/ campaign such as: -Hotels -Acourteous Communications -Barbara's Answering Service -AT&T -Bellsouth
  3. She can start after December 23, 2016.
  4. She possesses good to excellent communication skills
  5. She holds a degree in Political Science.
  6. She already dealt with different countries/nationalities: -US -Australian -UK -Indian -Canadian
  7. She has been with the following industries: -Hotel Industry -Call Center -Academy/ University
  8. She has Globe / wired internet connection that runs up to 5MBPS; Has assembled desktop and ASUS laptop both on Windows 10; headset and webcam
  9. She has pending applications outside Remote Staff.
  10. She is available either for full time or part time job on any shift
  11. In several years of experience she is well-knowledgeable with the following: -Customer service (phone and email) -Inbound calls -Phone support -Bookings -Reservations -Cancellations -Upselling -Email handling
  12. She also has minimal experience in counseling when she was a Guidance Counselor/ Psychometrician.
  13. She started working since 2005 focused in Customer Service and Technical Support.
  14. She is Single with 1 kid.

Home Based

Available Timezone: N/A
AUD $4.54/Hr
Ferdinand -  Phone Support Professional, Email Support Professional, - Remote Staff
Staff ID #125890
    Recruiter's Notes:
  1. He has pending applications outside Remote Staff.
  2. He has Converge / wired internet connection that runs up to 10MBPS; Has HP and Samsung Laptop on Windows 7 and Windows 10; headset and webcam
  3. He is Married with 2 kids
  4. He is available either for full time and part time job on any shift
  5. He can start immediately.
  6. He holds a degree in Information Technology
  7. He possesses good communication skills
  8. He was able to deal with different nationalities -US -AU
  9. He used different CRMs/tools like: -CRM -MS Office -Avaya
  10. He is currently managing his own business (Mini Grocery). Tasks includes are: -Processing purchase orders -Answering customer inquiries -Delivery Management -Inventory
  11. He was able to handle different accounts such as: -Clearwire.com -UPS Career service -Blockbuster online -Avis budget group
  12. He started working since 2007 focused in Customer Service.
  13. In several years of experience he is well-knowledgeable with the following: -Customer service (phone, email and minimal chat) -Inbound calls -Phone support -Email support -Chat support-Escallations-Collections -Retention

Home Based

Available Timezone: N/A

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

AUD $6.34/Hr
Jane -  Phone Support Professional, Email Support Professional, Data Entry Professional, - Remote Staff
Staff ID #116581
    Recruiter's Notes:
  1. Expert in handling both local and international accounts
  2. She had a quota of 3 endorsements per day and she's proud that she was able to hit and even exceeded the given target
  3. Also skilled when it comes to: - Email Handling - Administrative Tasks
  4. She experienced working as an Outbound Team Leader in which she handled 3 staffs and was responsible for: - Coaching - Reporting
  5. Has been exposed to both inbound and outbound calling
  6. Open to either Full Time or Part Time employment
  7. She's proud that she received several commendations and got awarded as the Top Agent
  8. Can start working immediately
  9. Prefers to work on a day shift
  10. She has an experience working from home as a Lead Generator/Telemarketer for an Australian client for 2 weeks (project based)
  11. Has a BS Degree in Mass Communication
  12. Has been working in the Call Center industry since 2007. She has been exposed in handling the following accounts: - Financial - Legal Publishing - Local - Education
  13. Skilled in providing excellent customer service
  14. Good English communication skills
  15. Experienced when it comes to Billing

Home Based

Available Timezone: ANY
AUD $6.66/Hr
Vanessa -  Phone Support Professional, Inbound Sales Specialist, Data Entry Professional, - Remote Staff
Staff ID #106229
    Recruiter's Notes:
  1. She also experienced doing upselling. And the biggest amount of commission she was able to get is P8000 per cut off
  2. She is proficient in using the following: - Avaya - Zoho CRM - Pipeline - Asana - Five9 - Dropbox - TeamViewer
  3. She has been exposed to Billing & Retention as well
  4. She can start working immediately
  5. She has been exposed to both Inbound & Outbound Sales
  6. She worked from home for almost 3 months. She became a Virtual Assistant for Amazon, Admin Assistant for Venture TV & a Customer Service Representative for a Medical Account. She is also proud that in that short period of time, she became a Team Leader for this account.
  7. She has an extensive experience with Customer Service. She was able to handle the following accounts: - Financial - Medical - Adobe Software - Hotel Reservation
  8. She has been working since 2007 focused on Customer Service. She has good communication skills and was confident during the interview.
  9. She is amenable to work on any shift
  10. She is open to either Full Time or Part Time employment

Home Based

Available Timezone: ANY
AUD $6.66/Hr
Jeni -  Phone Support Professional, Virtual Personal Assistant, - Remote Staff
Staff ID #90738
    Recruiter's Notes:
  1. She is available for both Part Time and Full Time preferably AU and UK shift.
  2. In those years she handled different positions such as: - Customer Service Representative -Trainer -Financial Account Specialist -ESL Teacher -Snippet Writer
  3. She was able to handle these project/campaign/accounts: -Telstra -Barclay
  4. She has been working professionally since 2008 related to Customer Service.
  5. She worked home based for almost 2 years.
  6. She seems conversant and confident.
  7. She has an excellent communication skills.
  8. She is amenable of working office based.
  9. She can start to work as soon as possible.
  10. She is adept with the following tasks: -Handling customer's queries and concerns -Basic Troubleshooting -Upselling -Outbound and Inbound Calls - Collections -Training -Coaching -Mentoring -Retention -Phone, email, chat support -Teaching English Language to Chinese Students -Content Writing -SEO Writing
  11. She is knowledgeable when it comes to these tools/softwares: -Microsoft Office Tools -VOIP -Salesforce CRM -Oracle -Adobe Photoshop -Google Applications

Home Based

Available Timezone: ANY
AUD $6.66/Hr
Arlan -  Chat Support Agent, Phone Support Professional, Email Support Professional, - Remote Staff
Staff ID #116612
    Recruiter's Notes:
  1. As an email/chat support he answers all queries relate to the products being sold through email or chat.
  2. Candidate has average to good communication skills.
  3. His last work was an Email/Chat support for a US account.
  4. He is proficient in the following: Inbound account Outbound account Billing Fraud checking Email support Chat support
  5. Candidate has 5 years experience in Customer Service.
  6. Candidate has been working since 2010 in the BPO industry.
  7. Scheduled for a skype interview on Feb 15, 2016 - 1pm
  8. He also has some experience when it comes to inbound and outbound sales.
  9. He also provides customer support and some after sales.
  10. He had a brief stint as an inbound and outbound sales representative selling long distance calls from Canada to another country.
  11. Currently has the following: Asus laptop Windows 8 PLDT Fibr 8MBPS Working headset Working webcam
  12. Okay with any shift.
  13. Candidate is eager to work with us.
  14. Can start ASAP.
  15. Okay with Full time or Part time. But prefers Full time work.

Home Based

Available Timezone: N/A
AUD $6.66/Hr
Arianne -  Personal Assistant, Phone Support Professional, Email Support Professional, - Remote Staff
Staff ID #109682
    Recruiter's Notes:
  1. She has PLDT/ wired internet connection that runs up to 5MBPS; Has HP Desktop and Lenovo Laptop both for Windows 10; headset and webcam
  2. She is open for both full time and part time job on any shift.
  3. She is conversant and was able to justify the questions given during the interview.
  4. She possesses good to excellent communication skills
  5. She has dealt with different nationalities/clients/ countries: -US -AU -PH
  6. She handled different accounts such as: -Medical account -Verizon -Health and welfare -Insurance
  7. She is knowledgeable in using different CRMs/tools like -Skype -Inhouse system/ CRM -THR -Microsoft Office (Word, Excel, Outlook)
  8. In several years of experience she is well-knowledgeable with the following: -Customer Service -Technical Support -Phone support -Email support -Chat support -Inbound calls -Billing -Data Analysis -Back Office admin -Virtual Assistance -Medical assistance
  9. She has been with different position/s/ role/s: -Virtual Assistant -Document Analyst -Provider Service Representative -Medical Assistant -Triage Nurse
  10. She can start immediately.
  11. She started working since 2008 focused in Customer Service, Medical Assistance - Nursing, Virtual Assistance and Technical Support.
  12. She has been working from home since 2015 of July and dealt with Australian Client.
  13. She worked in different industries: -Insurance Company -Call Center -Healthcare/ Medical

Home Based

Available Timezone: ANY
AUD $5.86/Hr
Daphne -  English Teaching, Phone Support Professional, Outbound Sales Specialist, - Remote Staff
Staff ID #125678
    Recruiter's Notes:
  1. Can start ASAP
  2. She is well-versed in English and can communicate well. She is also conversant and spontaneous.
  3. She has worked from home as an Online English Teacher for Japanese and Chinese Students from November 2014 to July 2016.
  4. She teaches different level of English like: Entry Level English Intermediate English Advance English Business English Basic English for Traveling
  5. Work from home capabilities: - Globe LAN DSL with 3mbps - Acer Laptop on Windows 7 - Working headset and webcam
  6. No Visa Application and No other pending application
  7. Prior to this she has worked as a Customer Service Representative for a Call Center Company based in Davao. She handled Outbound Calls to promote the magazine for a Canada based company.
  8. Already worked with the following industries: Home Based for Japanese and Chinese Clients Office Based for a Call Center Company in the Philippines for a Canadian Acccount
  9. Prefers to work on an Australian Shift
  10. Open to either Fulll-time or Part-time employment
  11. Also with a background/knowledge on the following: Email Support Email Management Outbound Calls Administrative Works Data Entry Reports creation on a daily basis Data Gathering Making Lesson Plan for her students
  12. Most proficient with the following technologies/tools/Division: Skype Adobe PDF Microsoft Office Applications (Word, Excel, PowerPoint) Email tools like Gmail and Yahoo Mail

Home Based

Available Timezone: ANY
AUD $7.46/Hr
Polgene -  - Remote Staff
Staff ID #125969
    Recruiter's Notes:
  1. In several years of experience he is well-knowledgeable with the following: -Customer Service -Technical Support -Phone support -Troubleshooting -Inbound calls -Email handling -Up selling -Back office Admin includes processing of medical records, claims and benefits
  2. He started working since 2009 focused in Customer Service and Technical Support.
  3. He is also confident in using different CRMs/tools like: -Citrix CRM -DOS based -MS Office (Excel, Office and Outlook) -Avaya
  4. He was able to handle different account such as: -Aetna Healthcare -Dish network -Toshiba
  5. He is open for both full time and part time job on any shift.
  6. He got promotion to become a Subject Matter Expert way back 2011 because of consistently hitting the quota, perfect attendace and the quality of calls he provided.
  7. He possesses good communication skills.
  8. He used to deal with US Clients.
  9. He has Sky cable broadband and PLDT/ wired internet connection that runs up to 3MBPS; Has MAC Laptop; earphones and webcam
  10. He is open for both full time and part time job on any shift.

Home Based

Available Timezone: N/A