Phone Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $6.66/Hr

Full Time

AUD $8.62/Hr

Part Time

Jennifer -  - Remote Staff

Jennifer

Staff ID #128301

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Candidate has extensive background inEmail Management Database Managament Customer ServiceShe is proficient in using Microsoft Office (Word,  Excel, Outlook)She is also experienced in Hotel booking Research Data EntryShe works with: - DSL/Wired internet connection running with 8 mbps package - Laptop on Windows 10 - Working headset and webcamSpeed Test Link: http://www.speedtest.net/my-result/6721604668Date Taken: 20/10/2017 11:38AMPing: 31msDownload: 6.92mbpsUpload: 0.46mbpsCandidate possesses good communication skills and was able to express herself during the interview

AUD $6.66/Hr

Full Time

AUD $6.50/Hr

Part Time

Zandra -  - Remote Staff

Zandra

Staff ID #126699

Recruiter's Comments and Notes

  1. Talked to candi via mobile/skype/landline // Actively looking for work, ' 'working part time' //No other pending application aside from Remote Staff //Not Pregnant // She normally works with: - DSL/Wired internet connection running with 2 mbps package but willing to upgrade - Lenovo Laptop on Windows 8 - Working headset and webcam
  2. Candidate has been working since 2011 relaed in Back Office Admin and Customer Service

AUD $6.34/Hr

Full Time

AUD $7.98/Hr

Part Time

Catherine -  - Remote Staff

Catherine

Staff ID #117100

Recruiter's Comments and Notes

  1. Has been working since 2002 focused on Sales, Appointment Setting, Customer Service, People Management and Data Entry. Even though she is an experienced individual, she is still willing to work from the bottom and work her way to the top.
  2. Industries she has been with: - Call Center - Travel & Tours

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $5.86/Hr

Full Time

AUD $5.86/Hr

Part Time

Namra -  - Remote Staff

Namra

Staff ID #48523

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Namra is recommended for the Data Entry, Customer Service or Virtual Assistant role.
  2. She has been working professionally for 7 years. Which dealt mostly with Customer Service.

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Sheena -  - Remote Staff

Sheena

Staff ID #106107

Recruiter's Comments and Notes

  1. She is proficient with the following:-Virtual assistance-Order Processing-Customer Service-Bookkeeping-Email handlingShe is well experienced/exposed with tools/ software/ platforms such as:-Xero-MYOB-Exo-Salesforce CRM-MS Applications (Word, Excel, PPT)She has background in Product listings and Web researching.Home Capabilities: 2 Lenovo Laptop on Windows 8ACER Desktop on Windows 8Headset/ WebcamGlobe - 5 MBPSShe has good to excellent communication skills and was able to answer questions given during the interview.
  2. Has been working since 2007 focused on Accounting, Customer Service, Technical Support and Administrative tasks.

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Roselyn -  - Remote Staff

Roselyn

Staff ID #131903

Recruiter's Comments and Notes

  1. She has a solid working background in Customer Service, Admin and Sales since 2005
  2. With certifications on the following: > Licensed Real Estate Broker > Licensed Financial Analyst / Planner (2013)

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Lisette -  - Remote Staff

Lisette

Staff ID #29965

Recruiter's Comments and Notes

  1. Candidate is proficient in the following:Virtual AssistanceEmail ManagementSales SupportBookkeepingShe is well versed in the following tools:Salesforce DropboxAla Mode VaultMS OfficeXero softwareBasecampMail ChimpShe has worked in the following industry:Real Estate (US)IT Technology (AU)Current home office set up:Assembled DesktopWindows 7PLDT DSL 3 MBPSWorking headsetSpeedtest Link: http://beta.speedtest.net/result/6581503771.pngDate Taken: 08/30/2017Download: 3.59 MBPSUpload: 0.79 MBPSAverage communication skills 8/10

AUD $7.14/Hr

Full Time

AUD $7.66/Hr

Part Time

Jude -  - Remote Staff

Jude

Staff ID #88641

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Actively looking for work, 'employed' 'plans to resign, 15 days notice'// S/he currently has: - Already applied for a PLDT dsl connection - Desktop on Windows 7 - Working webcam, will buy/borrow headset
  2. Jude has more than 10 years of working experience for different industries.

AUD $5.86/Hr

Full Time

AUD $5.86/Hr

Part Time

Catherine -  - Remote Staff

Catherine

Staff ID #121445

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She has been working professionally since 2006 related to Customer Service and Technical Support.
  2. She has been working home based for less than 6 months.

AUD $8.42/Hr

Full Time

AUD $8.94/Hr

Part Time

Al -  - Remote Staff

Al

Staff ID #70598

Recruiter's Comments and Notes

  1. Candidate is proficient in the following:IT Helpdesk SupportRemote Desktop SupportWAN/LAN/VPN Support (routers, network)He is well versed in the following tools:SpiceworksLogMeIn RescureTeam ViewerMS Office 365 Admin ConsoleMS Active DirectoryAlloy NavigatorConnectwiseVMwareVirtualizationHe is experienced in the following OS:Windows 7,8,10Windows XPWindows VistaMac OSTechnical experience in:IOS phonesAndroid phonesBlackberryCurrent Home Office set up:Dell laptopWindows 8Globe Broadband 10 MBPSWorking headsetSpeedtest Link: http://beta.speedtest.net/result/6600145803Date Taken: 09/06/2017Ping: 22 MSDownload: 10 MBPSUpload: 1.58 MBPSAverage communication skills: 8/10
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Jennifer -  - Remote Staff
Staff ID #128301
    Recruiter's Notes:
  1. Candidate has extensive background inEmail Management Database Managament Customer ServiceShe is proficient in using Microsoft Office (Word,  Excel, Outlook)She is also experienced in Hotel booking Research Data EntryShe works with: - DSL/Wired internet connection running with 8 mbps package - Laptop on Windows 10 - Working headset and webcamSpeed Test Link: http://www.speedtest.net/my-result/6721604668Date Taken: 20/10/2017 11:38AMPing: 31msDownload: 6.92mbpsUpload: 0.46mbpsCandidate possesses good communication skills and was able to express herself during the interview

Home Based

Available Timezone: ANY
Zandra -  - Remote Staff
Staff ID #126699
    Recruiter's Notes:
  1. Talked to candi via mobile/skype/landline // Actively looking for work, ' 'working part time' //No other pending application aside from Remote Staff //Not Pregnant // She normally works with: - DSL/Wired internet connection running with 2 mbps package but willing to upgrade - Lenovo Laptop on Windows 8 - Working headset and webcam
  2. Candidate has been working since 2011 relaed in Back Office Admin and Customer Service
  3. She started as a Customer Service Representative wherein she handled both inbound and outbound calls for number porting request
  4. She has extensive working experience in Workforce ManagementAttendance ManagementSchedule ManagementPhone handling People Management Database Management Calendar Management Customer Handling Customer Satisfaction 
  5. She also assisted in assessing applicant qualification
  6. She is proficient in using different tools such as:Avaya CMSCisco Microsoft Office (Word, Excel, PPT)Microsoft Outlook
  7. She worked in one call center company for 5 years
  8. Because of her good performance, she was promoted several times as: Specialist 1 for Workforce Management Senior Specialist Team Leader
  9. Candidate is knowledgeable in doing production reports and data analysis
  10. She also worked as an assistant to the Operations Manager
  11. Candidate also is experienced in online teaching and was promoted as a senior teacher
  12. Candidate possesses good communication skills and was able to express herself well during the interview
  13. She is confident with her work experiences and assured that she can be an asset to any client she will be working
  14. She is keen to details and can work in minimal supervision
  15. Candidate is amenable to work either full time or part time - any shift
  16. She normally works with: - DSL/Wired internet connection running with 2 mbps package but willing to upgrade - Lenovo Laptop on Windows 8 - Working headset and webcam

Home Based

Available Timezone: ANY
Catherine -  - Remote Staff
Staff ID #117100
    Recruiter's Notes:
  1. Has been working since 2002 focused on Sales, Appointment Setting, Customer Service, People Management and Data Entry. Even though she is an experienced individual, she is still willing to work from the bottom and work her way to the top.
  2. Industries she has been with: - Call Center - Travel & Tours
  3. She handled both inbound and outbound accounts (Sales & Customer Service)
  4. Has been exposed to both hard and soft selling
  5. Experienced in sales which includes: - Outbound Sales - Inbound Sales - Appointment Setting
  6. Skilled in Data Entry and performing administrative tasks
  7. Pays great attention to detail
  8. In the call center company that she has been with, she handled 4 accounts at the same time. 3 of which involves selling. - AT&T - Earthling - Petco - Financial
  9. Skilled in providing excellent customer service
  10. Adept in answering inquiries of the customers as well as explaining issues realted to billing
  11. She has also fielded some basic Technical inquiries for the Telecommunication account that she handled.
  12. She's proud that she has been promoted for several times in the said company. She was a Team leader when she left handling 15-18 agents.
  13. Experienced in dealing with escalated issues
  14. Awards she received: - Top Performer - Best in Customer Satisfaction - Loyalty (She stayed in the company for 8 years) - Integrity She also received a lot of commendations both from customers and clients
  15. She's proud that her team was one of the Top 5 teams which has been measured through: - Attendance - Quality - Sales - Customer Satisfaction - Average Handling Time
  16. Expert in using VMWare
  17. Good English communication skills
  18. Can start working immediately
  19. Amenable to work on any shift
  20. Skilled in doing training and coaching
  21. Open to either Full Time or Part Time employment

Home Based

Available Timezone: ANY

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Namra -  - Remote Staff
Staff ID #48523
    Recruiter's Notes:
  1. Namra is recommended for the Data Entry, Customer Service or Virtual Assistant role.
  2. She has been working professionally for 7 years. Which dealt mostly with Customer Service.
  3. She had previous work experiences as an English tutor and Female Operator.
  4. She also have experiences with the BPO Industry. She was handling Direct TV where in she was tasked to assist customers to process their Pay change Plans, and answer different concerns.
  5. In her second BPO Company, she was tasked to assists Customers in paying their bills, changing payment information, and do upselling.
  6. She was also hired as a Telephone Operator. She was in charged of transferring calls and do different call trackers.
  7. With her most recent BPO Company, she was handling Tmobile Campaign. She was tasked to Process Payments, activate new mobile phones and do basic troubleshooting.
  8. She considers Customer Service as her area of Expertise because this is where she mostly excelled in different ways.
  9. She has an average communication skills. She talks clearly and very understandable.
  10. She can work immediately for Full time or Part Time post and can work on any shift.

Home Based

Available Timezone: ANY
Sheena -  - Remote Staff
Staff ID #106107
    Recruiter's Notes:
  1. She is proficient with the following:-Virtual assistance-Order Processing-Customer Service-Bookkeeping-Email handlingShe is well experienced/exposed with tools/ software/ platforms such as:-Xero-MYOB-Exo-Salesforce CRM-MS Applications (Word, Excel, PPT)She has background in Product listings and Web researching.Home Capabilities: 2 Lenovo Laptop on Windows 8ACER Desktop on Windows 8Headset/ WebcamGlobe - 5 MBPSShe has good to excellent communication skills and was able to answer questions given during the interview.
  2. Has been working since 2007 focused on Accounting, Customer Service, Technical Support and Administrative tasks.
  3. Highly skilled in performing Administrative tasks and pays great attention to detail
  4. Her experience in Accounting includes: - General Accounting - Accounts Receivable - Accounts Payable - Invoicing - Data Entry - Bookkeeping - Preparation of Financial and other necessary reports - Chasing Debtors - Bank Reconciliation
  5. Proficient in using the following software/tools: - MYOB-EXO - Quickbooks- Xero  - Microsoft Word - Microsoft PowerPoint Intermediate proficiency in using Microsoft Excel (Pivot Table, VLookUp, HLookUp, Formulas, Graphs)
  6. She holds a degree in B.S. in Management Accounting at University of San Carlos
  7. Extensive experience in providing excellent customer service and technical support. She was able to handle the following accounts: - Charter Communication - HP - Travel
  8. Experienced in the following: - Inbound Sales - Booking of Flights - Cold Calling - Appointment Setting - Outbound Calling - Web Research - Calendar Management - Chat Support - Data Entry
  9. Awarded as Top Agent for 2 months. KPI includes: Attendance, Customer Satisfaction, Average Handling Time, Sales (Upselling)
  10. She got good communication skills. No stutters and grammar lapses. - Takes initiative to improve working relationships and foster feelings of mutual respect with coworkers and customers - Meets customer expectations in timely manner and delivers what has been promised - Conveys a positive and professional image.
  11. She has the ability to multitask
  12. Very keen to have a Full Time job
  13. Prefers to work on a day shift
  14. Can start working on May 16, 2016
  15. Can start working immediately or after her contract ends with the client
  16. Married and has no kids
  17. Test Results: - Accounting Terminology - Basic (82%) - AUS-NZ Attention to Detail (100%) - AUS-NZ Typing - General [5 Minutes Onscreen] (43wpm) - AUS Accounts Receivable (63%)
  18. Talked to candidate via Skype // Actively looking for work, 'Still connected with one of the RS' clients but her contract is about to end. She has been given 2 weeks notice. '// No Pending VISA Application // No other pending application aside from Remote Staff // Not Pregnant // She normally works with: - Globe Wired internet connection running with 2 mbps package - Desktop and Laptop on Windows 7 - Working headset and webcam
  19. Sheena got 7 years of professional experienced 7 years experienced in customer service Inbound experienced for 5 years Outbound experienced for 2 years and 6 months Experienced in sales / upselling for 1 year and half Experienced in an appointment setting for 6 months Lead Generation for 6 months 1 year experienced in order taking Experienced in data entry for 2 years Administrative task experienced for 2 years Microsoft office experienced for 7 years Microsoft Excel and word for 7 years experienced Accounts Payable and Accounts Receivable ledgers for 2 years
  20. Accounts Handled • Reservation for airlines • HP and HP-IPG (Images, Printing and Gaming) • Cable Communication

Home Based

Available Timezone: ANY
Roselyn -  - Remote Staff
Staff ID #131903
    Recruiter's Notes:
  1. She has a solid working background in Customer Service, Admin and Sales since 2005
  2. With certifications on the following: > Licensed Real Estate Broker > Licensed Financial Analyst / Planner (2013)
  3. Her work includes: -Social Media Management - Administrative work - Customer Service - Lead Generation - Documentation - Back office work - Marketing - Sales
  4. Worked with various industries: -Real Estate -Financial
  5. Holds a degree in B.S. Business Administration, Major in Banking and Finance at University of the East
  6. Got average communication skills
  7. Independent and driven leasing/sales officer
  8. Licensed real estate broker
  9. Registered financial planner with strong communication, negotiation skills, marketing, administrative support and assistance
  10. Created and implemented a marketing strategy to increase brand recognition and sales
  11. Handle emails and can work under pressure
  12. Created and implemented a marketing strategy to increase brand recognition and sales.
  13. Able to meet deadlines and work under pressure with minimum supervision
  14. Meets customer expectations in timely manner and delivers what has been promised
  15. Conveys a positive and professional image

Home Based

Available Timezone: N/A
Lisette -  - Remote Staff
Staff ID #29965
    Recruiter's Notes:
  1. Candidate is proficient in the following:Virtual AssistanceEmail ManagementSales SupportBookkeepingShe is well versed in the following tools:Salesforce DropboxAla Mode VaultMS OfficeXero softwareBasecampMail ChimpShe has worked in the following industry:Real Estate (US)IT Technology (AU)Current home office set up:Assembled DesktopWindows 7PLDT DSL 3 MBPSWorking headsetSpeedtest Link: http://beta.speedtest.net/result/6581503771.pngDate Taken: 08/30/2017Download: 3.59 MBPSUpload: 0.79 MBPSAverage communication skills 8/10

Home Based

Available Timezone: ANY
Jude -  - Remote Staff
Staff ID #88641
    Recruiter's Notes:
  1. Talked to candi via mobile // Actively looking for work, 'employed' 'plans to resign, 15 days notice'// S/he currently has: - Already applied for a PLDT dsl connection - Desktop on Windows 7 - Working webcam, will buy/borrow headset
  2. Jude has more than 10 years of working experience for different industries.
  3. In those years he has handled positions such as a Customer Service Representative, e Representative, Account Supervisor and a Manager.
  4. When he was in the Business Process Outsourcing he handled UK accounts for a Telecommunication and an Online Ticketing campaigns.
  5. He took up Bachelor of Science in Mechanical Engineering back in college. He is also a Certified Computer Technician
  6. He has an experience on handling operations and administrative duties.
  7. He was also able to handle a team of Project Managers and he makes sure that his team completes as many projects possible in a month.
  8. He provides both soft skills and technical assistance associated with project management to ensure the quality of service the company provides.
  9. He is experienced or knowledgeable when it comes to: -Adobe Photoshop -Adobe Dreamweaver -CSS -HTML -Wordpress -Microsoft Office -PHP -Appointment Setting -Customer Service -Data Entry -Internet Research -Legal -Quick books
  10. Jude is enthusiastic during the interview. He is also confident about his skills and experiences when it comes to Virtual Assistance. He was able to answer all of the questions with clarity and accuracy during the interview. Additionally, He has very good communication skills.
  11. He's the kind of employee who follows rules and completes tasks given to him.
  12. He wants to work from home to save time from travelling.
  13. Talked to candidate via mobile// Actively looking for work, 'unemployed'// No Pending VISA Application //No other pending application aside from Remote Staff //He normally works with: - PLDT MyDSL/Wired internet connection running with 3 mbps package - Desktop on Windows 7 - Working headset and webcam.
  14. *** RE-EVALUATED ***

Home Based

Available Timezone: ANY
Catherine -  - Remote Staff
Staff ID #121445
    Recruiter's Notes:
  1. She has been working professionally since 2006 related to Customer Service and Technical Support.
  2. She has been working home based for less than 6 months.
  3. In those years she handled different positions such as: - Customer Service Representative - Technical Support Representative - Subject Matter Expert - Appointment Setter
  4. She was able to handle these project/campaign/accounts: - Linksys (Internet Service Provider) - Sprint (Telecommunication) - Telstra (Telecommunication)
  5. She is adept with the following tasks: - Providing High Quality of Customer service - Billing - Technical Troubleshooting - Remote Assistance - Upselling - Coaching and Product knowledge Training - Taking Supervisory Calls - Appointment Setting - Data Entry - Cold Calling
  6. She is knowledgeable when it comes to these tools/softwares: - Microsoft Office Tools - Siebel CRM - CRM
  7. She has good communication skills.
  8. She seems confident and jolly.
  9. She was able to express herself well.
  10. She is available for both Part Time and Full Time role preferably any shift.
  11. She can start to work as soon as possible.
  12. Talked to candi via mobile// Actively looking for work, 'unemployed'// No Pending VISA Application // No other pending application aside from Remote Staff // Not Pregnant // She normally works with: - Globe DSL/Wired internet connection running with 5.0 mbps package - Desktop on Windows 8.1 - Working headset and webcam

Home Based

Available Timezone: ANY
Al -  - Remote Staff
Al
Staff ID #70598
    Recruiter's Notes:
  1. Candidate is proficient in the following:IT Helpdesk SupportRemote Desktop SupportWAN/LAN/VPN Support (routers, network)He is well versed in the following tools:SpiceworksLogMeIn RescureTeam ViewerMS Office 365 Admin ConsoleMS Active DirectoryAlloy NavigatorConnectwiseVMwareVirtualizationHe is experienced in the following OS:Windows 7,8,10Windows XPWindows VistaMac OSTechnical experience in:IOS phonesAndroid phonesBlackberryCurrent Home Office set up:Dell laptopWindows 8Globe Broadband 10 MBPSWorking headsetSpeedtest Link: http://beta.speedtest.net/result/6600145803Date Taken: 09/06/2017Ping: 22 MSDownload: 10 MBPSUpload: 1.58 MBPSAverage communication skills: 8/10

Home Based

Available Timezone: AU