Phone Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

Katherine -  - Remote Staff

Katherine

Staff ID #74462

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Has a cake business // She currently have: - DSL/Wired internet connection running with 2 mbps package - Dell Desktop and Toshiba Laptop on Windows Vista and Windows 7 - Working headset and webcam
  2. She has 2 years of experience in the BPO industry.

AUD $8.26/Hr

Full Time

AUD $7.98/Hr

Part Time

Jennifer -  - Remote Staff

Jennifer

Staff ID #128301

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Candidate has extensive experience inDatabase ManagementCustomer Service (Chat, Email, Phone)Email Management
  2. She is proficient in using Microsoft Office (Word,  Excel, Outlook)

AUD $6.66/Hr

Full Time

AUD $6.50/Hr

Part Time

Zandra -  - Remote Staff

Zandra

Staff ID #126699

Recruiter's Comments and Notes

  1. Candidate is proficient in Customer ServiceWorkforce Management
  2. She is knowledgeable in using Inhouse CRM toolAvaya CMCCiscoMicrosoft Office

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $8.26/Hr

Full Time

AUD $8.78/Hr

Part Time

Ej -  - Remote Staff

Ej

Staff ID #123260

Recruiter's Comments and Notes

  1. Has been working since 2003 related to Customer service, Telemarketing and Sales
  2. As a customer service, He was task to do: -Inbound calling -Outbound calling -Sales or upselling -Telemarketing -Appointment Setting-Lead Generation-B2C -B2B -Cold Calling

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Sharon -  - Remote Staff

Sharon

Staff ID #131739

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. She has a solid working background in Back office and admin, Collections, Customer Service
  2. Account Handled: -Financial -Real Estate 

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Kinverley -  - Remote Staff

Kinverley

Staff ID #109401

Recruiter's Comments and Notes

  1. She has been working since 2011 related to customer service
  2. As a customer service; task to do: Sales  Inbound calls  Outbound calls  Lead Generation  Appointment Setting Hotel and Flight Reservation  Upselling  Technical Support 

AUD $6.18/Hr

Full Time

AUD $7.98/Hr

Part Time

barbara -  - Remote Staff

barbara

Staff ID #68205

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Actively looking for work' // S/he currently have: - pldt DSL/Wired internet connection running with 2 mbps package - laptop on Windows 7 - Working headset and webcam.
  2. She started her career as customer support in one of the BPO. She assist customers who have internet issues.

AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

Marivic -  - Remote Staff

Marivic

Staff ID #121817

Skills

Available Time Zone: AU,UK

Recruiter's Comments and Notes

  1. Has been working since 2008 related to sales and customer service
  2. She holds a degree in Bachelor of Arts Major in Communication Arts at University of Santo Tomas

AUD $6.66/Hr

Full Time

AUD $7.98/Hr

Part Time

April -  - Remote Staff

April

Staff ID #122018

Recruiter's Comments and Notes

  1. She has been working since 2010 related to Sales, Data Entry , Customer Service, and Teaching. Her sales experience includes: - Telemarketing - Cold Calling - B2B & B2C Telemarketing - Inbound Sales - Lead Generation - Appointment Setting
  2. She has an experience working from home for a US Client. This is when she experienced doing cold calling, appointment setting, lead mining, and outbound sales.

AUD $5.02/Hr

Full Time

AUD $5.86/Hr

Part Time

Mary -  - Remote Staff

Mary

Staff ID #39829

Recruiter's Comments and Notes

  1. availablity: any shift ( full time and part time)
  2. She has been a virtual assistant for 1 year
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Katherine -  - Remote Staff
Staff ID #74462
    Recruiter's Notes:
  1. Talked to candi via mobile // Has a cake business // She currently have: - DSL/Wired internet connection running with 2 mbps package - Dell Desktop and Toshiba Laptop on Windows Vista and Windows 7 - Working headset and webcam
  2. She has 2 years of experience in the BPO industry.
  3. She has 2 years and 2 months experience as a Marketing Communications Assistant.
  4. She was a Marketing Communications Assistant for a local health maintenance organization.
  5. She was responsible for handling more than 50 corporate accounts and she also assists account officers and sales managers increase sales.
  6. She was able to experience the following roles in the BPO industry: - Customer Service Representative - Quality Assurance Analyst
  7. As a customer service representative, she answered calls for a US based web hosting company.
  8. She also has experience being a communication and language teacher, and a training officer.
  9. She mainly covers teaching English grammar, accent neutralization, and composition.
  10. She has also been properly managing her own business, which is a bake shop.
  11. At the same time, she also teaches basic lessons on baking.
  12. She has a bachelor's degree in Business Administration, Major in International Business.
  13. She has very good communication skills.
  14. She was able to properly and completely answer all questions asked of her.
  15. She sounded very confident during the interview.
  16. She is open to work part time or full time but is only open to work the day or mid shift.

Home Based

Available Timezone: ANY
Jennifer -  - Remote Staff
Staff ID #128301
    Recruiter's Notes:
  1. Candidate has extensive experience inDatabase ManagementCustomer Service (Chat, Email, Phone)Email Management
  2. She is proficient in using Microsoft Office (Word,  Excel, Outlook)
  3. She worked with different insdustries such asLoansPrepaid CardsAirlines - ticketing systemOnline Shop
  4. She is also experienced in Hotel booking Research Data Entry
  5. She is experienced in working with clients fromAU USUKAsian 
  6. She works with: - DSL/Wired internet connection running with 8 mbps package -Desktop Intel(R) Core(TM)i5-4570 CPU@3.20GHz 3.20 GHz Windows 7 4.00GB (3.38 GB usable) LAPTOP Intel(R)Core(TM) i7-3610QM CPU @ 2.30GHz Windows 7 4.00 G (3.15 GB usable)- Working headset and webcamSpeed Test Link: http://www.speedtest.net/my-result/6721604668Date Taken: 20/10/2017 11:38AMPing: 31msDownload: 6.92mbpsUpload: 0.46mbps
  7. Candidate possesses good communication skills and was able to express herself during the interview
  8. Worked in the BPO industry for 13 years and been working from home since 2015. She doesn't have any plans of going back to the corporate setting. She prefers to work from home because she wants to spend more time with her family
  9. She wants to work with an AU clients, someone who is open minded and has a clear goal and tasks 

Home Based

Available Timezone: ANY
Zandra -  - Remote Staff
Staff ID #126699
    Recruiter's Notes:
  1. Candidate is proficient in Customer ServiceWorkforce Management
  2. She is knowledgeable in using Inhouse CRM toolAvaya CMCCiscoMicrosoft Office
  3. Candidate is well versed in using Microsoft ExcelVlook upHlook upMacro IndexMatch
  4. She has experience working for different industries such as Wester Union for US clientsHotel bookings for international clientsApple for European clientsTelecommunication for US clientsEducation for AU client 
  5. Candidate has been working from home since 2015. She prefers working from home because she don't want to travel anymore and wants to spend time with her family
  6. She sees herself working from home for a long time 
  7. As a customer service representative, she is well versed in Phone Support Email
  8. She normally works with: - DSL/Wired internet connection running with 10 mbps package - Lenovo Laptop on Windows 8, Intel Core i3-4030U CPU 1.90GHz, 4G - Plantronics headset and webcamSpeed Test Link: http://beta.speedtest.net/result/6809066680Date Taken: 11/20/2017 3:00PMPing: 18msDownload: 9.29mbpsUpload: 6.86mbps
  9. She is motivated to work with clients how are honest and gives feedback with her work
  10. Candidate possesses good communication skills and was able to express herself well during the interview
  11. Candidate is engaged but no wedding plans yet. She is living with her siblings, no kids

Home Based

Available Timezone: ANY

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Ej -  - Remote Staff
Ej
Staff ID #123260
    Recruiter's Notes:
  1. Has been working since 2003 related to Customer service, Telemarketing and Sales
  2. As a customer service, He was task to do: -Inbound calling -Outbound calling -Sales or upselling -Telemarketing -Appointment Setting-Lead Generation-B2C -B2B -Cold Calling
  3. Account Handled: -Events -Online shopping-Timeshare -Hardware and Software IT products-Financial -Yellow Pages
  4. Was recognized ad one of the top agent in Sales
  5. Was recognized as one of the most productive agents (with certificates; outbound) and certificates for perfect attendance
  6. Passed all training certifications as per each call center requirements
  7. Promoted to Senior Customer Service Representative
  8. Holds a degree in B.S. Major in Marketing at Thames International Business School
  9. He got average communication skills 
  10. Professional and open to new learnings
  11. Requires a very minimal supervision
  12. Already managed and handled own team (10 – 15 agents)
  13. Trained new hires especially in product and speech
  14. Meets customer expectations in timely manner and delivers what has been promised
  15. Conveys a positive attitude

Home Based

Available Timezone: N/A
Sharon -  - Remote Staff
Staff ID #131739
    Recruiter's Notes:
  1. She has a solid working background in Back office and admin, Collections, Customer Service
  2. Account Handled: -Financial -Real Estate 
  3. As a customer service, He was task to do: -Inbound calling -Outbound calling -Sales or upselling -Order taking -Troubleshooting -Billing -B2B
  4. Proficient Microsoft Office: -Word -Excel-Powerpoint-Outlook-Publisher
  5. Got good communication skills
  6. Being Flexible to any kind of project assigned
  7. Meets customer expectations in timely manner and delivers what has been promised
  8. Conveys a positive and professional image

Home Based

Available Timezone: N/A
Kinverley -  - Remote Staff
Staff ID #109401
    Recruiter's Notes:
  1. She has been working since 2011 related to customer service
  2. As a customer service; task to do: Sales  Inbound calls  Outbound calls  Lead Generation  Appointment Setting Hotel and Flight Reservation  Upselling  Technical Support 
  3. Was recognized as the top agent in sales for 5 consecutive months
  4. Holds a degree in B.S. Accountancy at West Negros University
  5. Got good communication skills
  6. Confident with her skills and shows high interest to work with
  7. Conveys positive attitude
  8. Shows high intellectual and professionalism
  9. She has great comprehension and communication skills
  10. She seems engaging during the interview. She also seems confident with her skills and shows high interest to work with Remote Staff.
  11. She is actively looking for a fulltime/partime job.
  12. She prefers to work on UK/US/AU timezone
  13. She can start immediately
  14. She currently have: - DSL/Wired internet connection running with 3 mbps package -Asus Laptop in Windows 10 - Working headset and webcam
  15. Candidate has been working since 2011 related to Customer Service
  16. She has a Bachelors degree in Accounting
  17. She is most confident with the following: Sales  Inbound calls  Outbound calls  Lead Generation  Appontment Setting Hotel and Flight Reservation  Upselling  Technical Support 
  18. RE EVAL

Home Based

Available Timezone: ANY
barbara -  - Remote Staff
Staff ID #68205
    Recruiter's Notes:
  1. Talked to candi via mobile // Actively looking for work' // S/he currently have: - pldt DSL/Wired internet connection running with 2 mbps package - laptop on Windows 7 - Working headset and webcam.
  2. She started her career as customer support in one of the BPO. She assist customers who have internet issues.
  3. She was transferred in Customer service for mobile account. She do sales and billing. She assist customer who have bill issues and placing new products.
  4. She has experience in up sales both up selling and new order creation services to her clients.
  5. She is good at selling and up selling. She has experience in B2B marketing.
  6. Babbie has good sales ethics. She know how to build rapport to the client. She wanna make sure that she gained the trust of the before she sells her product.
  7. When babbie do the up selling or new sales order she stresses first the benefits over the price. Which is very good presentation to get or close a sale
  8. One of the challenges that she encountered is when she speaks to an irate customer inquiring about the bill and charges. She was able to cope up with it the widening her patience and stayed calm while talking to the customer.
  9. One of her achievements is when she was able to met the quality score above average. And it only means that she value quality and great customer service.
  10. She seemed to very nice and polite. She has strong customer service skills plus her sales ethics. She would be a great addition to our non IT team.
  11. She has 2mb dsl internet. She can work FT and PT
  12. She can work ASAP.

Home Based

Available Timezone: ANY
Marivic -  - Remote Staff
Staff ID #121817
    Recruiter's Notes:
  1. Has been working since 2008 related to sales and customer service
  2. She holds a degree in Bachelor of Arts Major in Communication Arts at University of Santo Tomas
  3. Task as a customer service includes: -Inbound calls -Outbound calls -Survey -Sales and Upselling -B2B
  4. Account Handled: -Telecommunication -Financial
  5. Profiecient in Microsoft Office: -Microsoft Word -Microsoft Excel -Microsoft Publisher -Microsoft Powerpoint
  6. She was recognized as one of the top performers in Sales and Quality
  7. Got good communication skills
  8. Background and interest in film and television production
  9. Knowledgeable in advertising, marketing communication, events and media planning
  10. Meets customer expectations in timely manner
  11. Conveys a positive and professional image

Home Based

Available Timezone: AU,UK
April -  - Remote Staff
Staff ID #122018
    Recruiter's Notes:
  1. She has been working since 2010 related to Sales, Data Entry , Customer Service, and Teaching. Her sales experience includes: - Telemarketing - Cold Calling - B2B & B2C Telemarketing - Inbound Sales - Lead Generation - Appointment Setting
  2. She has an experience working from home for a US Client. This is when she experienced doing cold calling, appointment setting, lead mining, and outbound sales.
  3. With experience in generating leads, data mining, and internet research
  4. Industries/Companies she has been with: - Call Center - School
  5. In working in the Call Center industry, she was able to handle accounts such as: - Dish Network - AT&T She got exposed to: - Providing excellent customer service - Billing - Taking of inbound calls - Assisting customers via phone and email - Upselling
  6. Skilled in performing data entry and administrative tasks
  7. She has been encoding information such as Name, Contact Numbers, Email Address, Websites, etc.
  8. Hands-on experience in using the following: - ViciDial - Google Spreadsheet - Google Calendar - Microsoft Excel - Microsoft Word
  9. Pays great attention to detail
  10. Good communication skills. Fluent but has minimal grammar lapses.
  11. Undergraduate of BS Education
  12. Open to either Full Time or Part Time employment
  13. Amenable to work on any shift
  14. Can start working immediately
  15. Married but separated. She has 2 kids. Youngest is 7 years old.
  16. Talked to candidate via Skype // Actively looking for work, 'Part Time' // No Pending VISA Application // No other pending application aside from Remote Staff // She normally works with: - Globe Wired internet connection running with 5 mbps package - Desktop and Laptop on Windows 8 - Working headset and webcam
  17. Hi Honey,Yes I am available for interview 9:00 AM on July 12, 2016.Thank you.Best,April Dela Cruz

Home Based

Available Timezone: ANY
Mary -  - Remote Staff
Staff ID #39829
    Recruiter's Notes:
  1. availablity: any shift ( full time and part time)
  2. She has been a virtual assistant for 1 year
  3. She has great communication skills.
  4. She took up BS nursing but only finished 3 years.
  5. She has been in the call center industry for almost 6 years.
  6. She first worked as a Technical Support for Sony and was responsible for giving information to specific technical issues and troubleshooting their products.
  7. After that, she transferred and worked as a Telemarketer. She was able to handle different campaigns such as credit cards and online listing.
  8. She made outbound calls to businesses and residences and offered the products. Her performance was quite good and was also awarded as the Top Seller of the month.
  9. After almost 2 years, she left the company and also worked as a Telemarketer for a cable account. She was responsible for calling and offering broadband, cable tv and phone line services.
  10. She only stayed there for 4 months due to retrenchment.
  11. She worked as a Technical Support Representative for a dish satellite account. She assisted customers with their billing concerns, provided information regarding their account and troubleshoot their digital box or digital video recorder.
  12. After almost 1 year, she decided to work part time for a publishing company which was managed and owned by her friends. She worked as an Advertising Officer/Marketing Director. She was responsible for coming up with ideas to market and advertise the magazine.
  13. Her last employment was with a BPO company as a Technical Support Representative for a telecommunications account. She handled 3 types of service: high speed internet, tv and phone line service.
  14. She was responsible for handling billing issues, upselling for introducing new products and assisted customers having problems with their internet service.
  15. After 4 months, she was promoted as a Team Lead Apprentice/Subject Matter Expert. She was responsible for handling half of the team, evaluated the attendance and performance of the agents and conducted service satisfaction.
  16. She considers herself flexible, independent and focused.
  17. She has a desktop and a netbook running on Windows 7.
  18. For her ISP, she is using Globe dsl with a speed of 1Mbps.
  19. She can work Full time or Part time in any work schedule and can start as soon as possible.
  20. Recommended for Technical Support, Customer Service or Inbound Sales roles.
  21. She has 4 years and 7 months of experience in the BPO industry.
  22. She has 2 years and 3 months of experience working for a local manufacturing company as a supervisor and secretary.
  23. She has 1 year and 3 months of experience as an advertising officer and marketing director.
  24. In the BPO industry, she handled the following roles: - Telemarketer - Customer Service Representative - Technical Support Representative - Assistant Team Leader
  25. She worked under the following accounts: - International financial organizations - US based telecommunications company - US based cable service provider - US based Internet service provider
  26. In her telemarketing stints, she frequently received the top seller award due to her performance.
  27. She has a master's degree in Nursing.
  28. She has good communication skills.
  29. She was able to answer all questions completely.
  30. She sounded confident during the interview.
  31. She is open to working part time or full time and is willing to work in any shift.

Home Based

Available Timezone: ANY