IT Help Desk Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $6.18/Hr

Theodore -  - Remote Staff

Theodore

Staff ID #90918

Recruiter's Comments and Notes

  1. He has at least 3.5 years of Experience in Customer Services and Technical Support Functions in the BPO industry.
  2. He worked as a -Customer Service Representative -Technical Support Representative

AUD $11.47/Hr

Aldrin -  - Remote Staff

Aldrin

Staff ID #82873

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Actively looking for work // he currently have Globe Dsl wired internet connection running with 2 mbps-willing to upgrade package -Desktop on Windows 7 - Working headset and webcam
  2. Done interview: Pending evaluation; edited VR; Updated CV

AUD $8.26/Hr

Jezreel -  - Remote Staff

Jezreel

Staff ID #94692

Recruiter's Comments and Notes

  1. During the Interview, we found out that He has 12 years of Experience in IT Helpdesk, Troubleshooting Car accessories and Doing Technical Support roles for both BPO and IT industries.
  2. The Industries that he worked with are: -IT Companies -Shipping Firms BPO Companies

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $6.98/Hr

Don -  - Remote Staff

Don

Staff ID #90320

Recruiter's Comments and Notes

  1. Tech Support/ Helpdesk
  2. Don has more than three (3) years of experience working in the BPO Industry.

AUD $4.86/Hr

Rudyard -  - Remote Staff

Rudyard

Staff ID #83701

Recruiter's Comments and Notes

  1. Talked to candi via mobile // Actively looking for work, 'unemployed' // He currently has: - PLDT DSL/Wired internet connection running with 1.5 mbps package - 8 Customized Desktops on Windows XP - Working headset and webcam
  2. You can call him Rudy.

AUD $5.86/Hr

Garry -  - Remote Staff

Garry

Staff ID #91613

Recruiter's Comments and Notes

  1. He has 6 years of Experience Working in as a Technical Support in the BPO Setting.
  2. He worked as a: -Office Staff (Data Entry) -Self-Employed -Queue Support Specialist -ADSL Engineering Staff

AUD $7.46/Hr

Francis -  - Remote Staff

Francis

Staff ID #114002

Recruiter's Comments and Notes

  1. Skype interview on Wednesday, November 25 at 8AM.
  2. Candidate has been working since 2003 related to IT/Technical Support.

AUD $7.46/Hr

Jorge -  - Remote Staff

Jorge

Staff ID #113879

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Candidate has been working since 2008 related to customer support/technical support.
  2. Candidate is proficient in the following fields: Technical Support Customer support Upselling

AUD $6.66/Hr

Roquella -  - Remote Staff

Roquella

Staff ID #91859

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She has 6 years of Experience working in a Customer Service and Technical Support in the BPO Industry.
  2. She also has 3 years of Experience working in a Production Industry and 1 year experience as a Teacher.

AUD $6.66/Hr

Jan -  - Remote Staff

Jan

Staff ID #102741

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Candidate has been working for more than 5 years
  2. He worked as an Outbound Sales Representative for 5 months for local.com, timeshare and simple.net
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Theodore -  - Remote Staff
Staff ID #90918
    Recruiter's Notes:
  1. He has at least 3.5 years of Experience in Customer Services and Technical Support Functions in the BPO industry.
  2. He worked as a -Customer Service Representative -Technical Support Representative
  3. His Major Responsibilities deals with Customer Service for Financial and Online Selling accounts, Serves as Helpdesk regarding issues and queries about their accounts. He also has an experience in Technical Support dealing with Broadband and DSL Connection which he serves as a Service Desk especially if there were issues in Internet connections.
  4. He is a consistent Top Agent from his previous work in the BPO Industry.
  5. He is good in Research, Good Conflict Management, Fast learner, and flexible to the task that is given to him.
  6. He has an Excellent English Communication Skills, Builds Good rapport and Confident.
  7. He can work at Any work schedule. Can Start ASAP.
  8. His device that He will be using: Type of Computer: Desktop, OS: Windows 7, Processor:AMD A10-5800K APU with Radeon 3.80Ghz, Memory: 4GB
  9. He does not have any Pending Application to the other companies/VISA Application.

Home Based

Available Timezone: ANY
Aldrin -  - Remote Staff
Staff ID #82873
    Recruiter's Notes:
  1. Talked to candi via mobile // Actively looking for work // he currently have Globe Dsl wired internet connection running with 2 mbps-willing to upgrade package -Desktop on Windows 7 - Working headset and webcam
  2. Done interview: Pending evaluation; edited VR; Updated CV
  3. He has professionally worked for 8 years already
  4. He experienced working from home for 2 years as a subcontractor to his friend who also worked on an online job.
  5. He worked for different industries such as BPO, Restaurant, Retail, Logistics and Government agencies
  6. His forte is into IT service Management, Business development and dealing with people
  7. The functions that are usually assigned to him involve interacting with people like customer support or technical support.
  8. Often, he is member of the team
  9. He did experience leading people for accumulatively more than 4 years and the biggest number he handled are 40 people.
  10. He is flexible to work either alone of with a team
  11. One of his latest achievements is his experience as a mentor in a BPO company. He is happy to learn that most of his trainees are now working in prestigious companies handling key positions.
  12. Whenever he deals with his clients, he make sure he ask the right questions, listen to them carefully and be proactive by giving suggestions to come up for a possible solutions.
  13. He normally stay longer in a work as long as he likes the job that was given to him.
  14. He has good communication skills He was able to understand all the questions given to him and was able to answer them consistently.
  15. He prefers to have an IT helpdesk, Service desk, NOC or technical recruiter job. He does not like VA, Sales or CSR roles
  16. He is available Fulltime
  17. He do not like Part time role
  18. He prefers working in morning or afternoon schedules, Manila Time zone
  19. He need one day notice prior a client interview
  20. He need 1 week notice after a job offer so he could properly prepare before he start working.

Home Based

Available Timezone: ANY
Jezreel -  - Remote Staff
Staff ID #94692
    Recruiter's Notes:
  1. During the Interview, we found out that He has 12 years of Experience in IT Helpdesk, Troubleshooting Car accessories and Doing Technical Support roles for both BPO and IT industries.
  2. The Industries that he worked with are: -IT Companies -Shipping Firms BPO Companies
  3. The Roles and Responsibilities that he handled is more on the Troubleshooting of Software and Hardware systems, as well as the Network Administration.
  4. He possess Good Interpersonal Skills, Can handle stress and Pressure, A Good Team Player.
  5. He has an Excellent English Communications Skills.
  6. He is open to work to either Full-time or Part-time, Can work at any work schedule. Can start ASAP.

Home Based

Available Timezone: ANY

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Don -  - Remote Staff
Don
Staff ID #90320
    Recruiter's Notes:
  1. Tech Support/ Helpdesk
  2. Don has more than three (3) years of experience working in the BPO Industry.
  3. Don first worked as a Sales Support Associate where he serves as an Inbound Telesales agent that caters to a telecommunication company.
  4. Also acts as a hybrid agent. We do not only deal with sales but also as a customer service agent.
  5. He resigned and pursued his Technical Career so he worked then as an IT Staff/ Technical Support Engineer.
  6. He basically do the following:
  7. - Install and perform minor repairs to hardware, software, and peripheral equipment.
  8. - Set up equipment for client's use, performing or ensuring proper installation of network cables,
  9. - Maintain records of daily data communication transactions, problems and remedial action taken, and installation activities.
  10. - Hardware software implementation and LAN/WAN networking.
  11. That was a Contractual Based so he transferred to an IT Firm where he worked as Product Support Engineer.
  12. Here he:
  13. - Travels regularly to a customer location for on-site technical support.
  14. - Systems Installations
  15. - Hardware/Software implementation and LAN/WAN networking.
  16. - Perform minor/major repairs on softwares and hardwares (desktops, notebooks, printers and servers).
  17. Until he became: >Workstation Engineer >Global Service Desk Analyst and recently a >Sr. Service Desk
  18. There he was exposed to the following duties and responsibilities:
  19. - Handle and Resolve tickets requested by users related to hardware/software failure.
  20. - Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable.
  21. - Handle, Escalate and/or Resolve tickets requested by users over the web.
  22. - Manage and triage multiple incoming priorities effectively by understanding user needs and meeting service level requirements.
  23. - Develop communication plans with internal partners to minimize end-user impact during system outages.
  24. - Adhere to established SLAs for acknowledging, engaging, communicating, and resolving Incidents
  25. - Provide Daily reports to the entire organization.
  26. He has HP ExpertONE Certification.
  27. He currently has: - PLDT DSL/Wired internet connection running with 4 mbps package - Core Duo HP Laptop on Windows 7 with 4GB RAM on i3 Acer Laptop with 4GB RAM on Windows 8 - Working headset and webcam
  28. He can resign immediately and start working with Remote Staff. He prefers to be working 6am onwards.

Home Based

Available Timezone: ANY
Rudyard -  - Remote Staff
Staff ID #83701
    Recruiter's Notes:
  1. Talked to candi via mobile // Actively looking for work, 'unemployed' // He currently has: - PLDT DSL/Wired internet connection running with 1.5 mbps package - 8 Customized Desktops on Windows XP - Working headset and webcam
  2. You can call him Rudy.
  3. Rudy has been working for almost 8 years working in the BPO industry.
  4. Rudy handled different kind of positions, these are : - Junior Helpdesk Specialist - Technical Support Specialist - Intelligence Operative
  5. Some of his task are the following :- Provides technical assistance to company employees and clients regarding company owned software and hardware. - Provides Remote Desktop troubleshooting for company issued computer units. - Provides technical assistance on issue regarding Windows-based operating system and Microsoft-based applications. - Provides technical assistance regarding Modem/Router configuration and basic networking (LAN and Wifi). - Troubleshooting ADSL Broadband connection issues. - Troubleshooting customer VOIP issues - Troubleshooting Local Network Issues (maximum of 3 computers)
  6. He is eyeing for the position of IT helpdesk or a technical support job.
  7. He is a dedicated employee and he always makes sure that he finished his entire assigned task before the time.
  8. He is a goal oriented person and he always makes sure to have the finished product with quality in the right time.
  9. He took up Associate degree in Computer Science.
  10. He has good communication skills.
  11. He was able to answer all my questions in the interview.
  12. He is open to work for full time or part time in any shift.
  13. He can work immediately if you need him to be your staff.

Home Based

Available Timezone: ANY
Garry -  - Remote Staff
Staff ID #91613
    Recruiter's Notes:
  1. He has 6 years of Experience Working in as a Technical Support in the BPO Setting.
  2. He worked as a: -Office Staff (Data Entry) -Self-Employed -Queue Support Specialist -ADSL Engineering Staff
  3. His Roles and Responsibilities deals with Technical Support for Internet, DSL Connections, Handles Escalation cases, have a Hands-on Experience in leading a team.
  4. He was recognized as the Best Agent for 4 consecutive months and One of the Best in his previous department in 2013.
  5. He possess a Good Negotiation skills, Can clearly explain some scenarios and How to provide resolutions to those things. Can Organize things to make it a simpler as possible.
  6. He has an Excellent English Communications Skills.
  7. He is Open to Work for Both Full-time and Part-time, Open at any Work Schedule, Can Start ASAP.

Home Based

Available Timezone: ANY
Francis -  - Remote Staff
Staff ID #114002
    Recruiter's Notes:
  1. Skype interview on Wednesday, November 25 at 8AM.
  2. Candidate has been working since 2003 related to IT/Technical Support.
  3. Candidate has a degree in Computer Technology.
  4. Candidate is proficient in the following fields: Technical Support IT Support
  5. Candidate has the following awards: Nozomi Fortune Services, Incorporated.  Exemplary performance, in appreciation for Outstanding Dedication & Service above and beyond the call of duty rendered to the client August 24, 2008 Nozomi Fortune Services, Incorporated.  Exemplary work performance and Dedication rendered to the client October 13, 2007 Cebu Denmark Animation Studio Inc.  Employee of the Month of May 2011 June 10, 2011
  6. Candidate has 12 years experience in IT/Technical support.
  7. Candidate has average communication skills.
  8. Candidate is interested to work with us.
  9. Candidate has the following to be able to work home based with us: Lenovo laptop Windows 7 Working webcam Working headset.
  10. Candidate can start ASAP.

Home Based

Available Timezone: ANY
Jorge -  - Remote Staff
Staff ID #113879
    Recruiter's Notes:
  1. Candidate has been working since 2008 related to customer support/technical support.
  2. Candidate is proficient in the following fields: Technical Support Customer support Upselling
  3. Candidate has good communication skills.
  4. Candidate was able to answer the questions properly and clearly.
  5. Candidate has 6 years solid experience when it comes to technical support.
  6. Candidate has part time job as an online tutor but will prioritize Remote Staff.
  7. Candidate has the following to be able to work from home: Assembled desktop with Windows 7 OS PLDT DSL 3MBPS Working webcam Working headset
  8. Candidate can start ASAP.

Home Based

Available Timezone: ANY
Roquella -  - Remote Staff
Staff ID #91859
    Recruiter's Notes:
  1. She has 6 years of Experience working in a Customer Service and Technical Support in the BPO Industry.
  2. She also has 3 years of Experience working in a Production Industry and 1 year experience as a Teacher.
  3. She worked as a: -Factory Worker -Customer Service Representative -Technical Support Representative -Teacher
  4. Her Roles and Responsibilities deals with Inbound Calls, Receiving queries, Troubleshooting DSL and Internet Connections.
  5. She was recognized as one of the Top Agent for a month.
  6. She Possess a Good Negotiation skills, Can handle pressure and Stress, Can work with People.
  7. She has an Excellent English Communication Skills.
  8. She is open to work at Any schedule, Can work either for Full-time or Part-time, Can start ASAP.

Home Based

Available Timezone: ANY
Jan -  - Remote Staff
Jan
Staff ID #102741
    Recruiter's Notes:
  1. Candidate has been working for more than 5 years
  2. He worked as an Outbound Sales Representative for 5 months for local.com, timeshare and simple.net
  3. He did appointment setting for hotel and vacations for their client.He also did hard selling for dial up connections
  4. He has 6 years experience as a Technical Support for TV cable, phone and internet connection
  5. He also handled technical support for Quickbooks wherein he made sure that Quickbook softwares are properly installed
  6. Candidate possesses average communication skills and can explain Technical concerns
  7. He is amenable to work either full time or part time - any shift
  8. He normally works with: - PLDT DSL/Wired internet connection running with 2 mbps package - Dual Core AMD Desktop and Acer Laptop on Windows 7 - Working headset and webcam

Home Based

Available Timezone: N/A