Email Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $8.26/Hr

Full Time

AUD $7.98/Hr

Part Time

Germela -  - Remote Staff

Germela

Staff ID #116161

Recruiter's Comments and Notes

  1. Has been working since 2007 focused on Customer Service, VA tasks, Client Relations and Social Media Marketing.
  2. Experienced in working in the Call Center industry for 6 years handling Boost account.

AUD $8.26/Hr

Full Time

AUD $7.98/Hr

Part Time

Jennifer -  - Remote Staff

Jennifer

Staff ID #128301

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Candidate has extensive experience inDatabase ManagementCustomer Service (Chat, Email, Phone)Email Management
  2. She is proficient in using Microsoft Office (Word,  Excel, Outlook)

AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

O -  - Remote Staff

O

Staff ID #119072

Recruiter's Comments and Notes

  1. He is proficient in:- Data Entry- Database Management- Data Analysis
  2. He has worked with:- Australian client for Directory guide- Different BPO/Call Center companies for Hotel Websites, Telco, and Financial Account

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $6.98/Hr

Full Time

AUD $6.98/Hr

Part Time

Ruth -  - Remote Staff

Ruth

Staff ID #131279

Recruiter's Comments and Notes

  1. She is proficient in:- Customer Service- Team Management
  2. She has already worked with the following:- Home Based for US clients- BPO/Call Center for Law Firm servicing for International Clients- 3 Different Insurance Company for Local clients in the Philippines

AUD $7.46/Hr

Full Time

AUD $7.98/Hr

Part Time

Sharon -  - Remote Staff

Sharon

Staff ID #131739

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. She has a solid working background in Back office and admin, Collections, Customer Service
  2. Account Handled: -Financial -Real Estate 

AUD $5.02/Hr

Full Time

AUD $5.86/Hr

Part Time

Mary -  - Remote Staff

Mary

Staff ID #39829

Recruiter's Comments and Notes

  1. availablity: any shift ( full time and part time)
  2. She has been a virtual assistant for 1 year

AUD $6.82/Hr

Full Time

AUD $6.82/Hr

Part Time

Rhea -  - Remote Staff

Rhea

Staff ID #91418

Recruiter's Comments and Notes

  1. Candidate has been working in the BPO industry for almost 9 years.
  2. In those years she has handled positions such as a Customer Service Representative, Sales Representative, Resolutions Specialist and as a Transition Coach.

AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

Jose -  - Remote Staff

Jose

Staff ID #40707

Recruiter's Comments and Notes

  1. 1. He is proficient in doing the following tasks:- Database Management/ Data Entry- Data Analysis- Reporting - Email Management- Appointment Setting2. He is proficient in using the following tools:- Asana- Microsoft Word - Microsoft Excel - Microsoft Outlook- Google Spreadsheet3. Most successful projects/campaigns/article- During his stint as a Virtual Assistant, he had implemented new process with regards to answering customer's inquiries and concern through his created template email in the clients online store.- When he was in the Business processing industry, he had obtained general understanding of OS (Windows XP, Vista & 7) and application operations related to company offered servicesusing this knowledge he was able to train other agents.4. Background/Knowledge:- Technical Support - Outbound Call- Internet Research5. Home Capabilities including a Live Speed test result:Speed Test Link: http://www.speedtest.net/my-result/6464077012Date Taken: 7/18/2017 2:29 PMPing: 61msDownload: 8.79mbpsUpload: 0.59 mbps

AUD $6.66/Hr

Full Time

AUD $6.66/Hr

Part Time

Angelo -  - Remote Staff

Angelo

Staff ID #125154

Recruiter's Comments and Notes

  1. He is proficient with the following:-Data Entry-Database Management-Internet research-Customer Service (Phone and Email)He is well experienced/exposed with tools/ software/ platforms such as:-Siebel CRM-Avaya-MS Applications (Excel, Word)He has experience in Technical Support.Home CapabilitiesACER Desktop on Windows 10Headset/ WebcamPLDT - 10 MBPShttp://beta.speedtest.net/result/6735120242Donwload: 10.61Upload: 10.31Ping: 22 msHe has average to good communication skills and was able to answer questions given during the interview.

AUD $8.26/Hr

Full Time

AUD $8.78/Hr

Part Time

Romena -  - Remote Staff

Romena

Staff ID #125452

Recruiter's Comments and Notes

  1. She is proficient with the following:-Customer Service-Email handling-Client Management-People Management-Reporting She is well experienced/exposed with tools/ software/ platforms such as:-MS Office (Word, Excel, PPT)-Client based tools-AvayaHas background and basic knowledge on:-Craigslist posting-Lead Generation-Skip tracingHas received several promotions because of attendance, performance and quality of work provided.Home Capabilities: Dell Laptop on Windows 10Headset/ WebcamConverge - 10MBPSSpeedtest link: hhttp://beta.speedtest.net/result/6595132261Date Taken: 9/4/2017 at 3:15 PMPing: 14 msDownload: 9.76Upload: 3.81She has good communication skills and was able to answer questions given during the interview.
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Germela -  - Remote Staff
Staff ID #116161
    Recruiter's Notes:
  1. Has been working since 2007 focused on Customer Service, VA tasks, Client Relations and Social Media Marketing.
  2. Experienced in working in the Call Center industry for 6 years handling Boost account.
  3. Expert in providing excellent customer service
  4. Proud of the following awards: - Top 1 Customer Service Representative - One of the Top 10 for 3 consecutive months
  5. Got promoted to being a Supervisor and she handled 12-15 people.
  6. Because of this, she got exposed to the following: - Coaching - Creating daily and monthly reports - Taking in escalated calls
  7. Started working from home in 2011 and got clients from: - USA - Australia
  8. In social media management/marketing, she handled: - Facebook - Twitter - LinkedIn - Pinterest - Instagram
  9. She uses Hootsuite to schedule posts on those social media sites
  10. Has been exposed as well to both chat and email support
  11. Intermediate proficiency in WordPress and has basic knowledge with HTML
  12. Has an experience handling eCommerce and Dating website
  13. Experienced in Administrative tasks
  14. Got exposed to the following: - Data Entry - Client Relations - Business Development - Travel Arrangement - Coordinating meetings - Attending seminars and orientation - Face to face meeting with the client - Compiling Orders - Invoicing
  15. Adept in using Microsoft Excel: - Pivot Table - VLookUp - Graph - Chart Functions - Formulas
  16. Adept in billing
  17. Basic skills in troubleshooting
  18. Has good English communication skills
  19. Admirable comprehension skills
  20. Pays great attention to detail
  21. Open to either Full Time or Part Time employment
  22. Amenable to work on any shift
  23. Can start working immediately

Home Based

Available Timezone: ANY
Jennifer -  - Remote Staff
Staff ID #128301
    Recruiter's Notes:
  1. Candidate has extensive experience inDatabase ManagementCustomer Service (Chat, Email, Phone)Email Management
  2. She is proficient in using Microsoft Office (Word,  Excel, Outlook)
  3. She worked with different insdustries such asLoansPrepaid CardsAirlines - ticketing systemOnline Shop
  4. She is also experienced in Hotel booking Research Data Entry
  5. She is experienced in working with clients fromAU USUKAsian 
  6. She works with: - DSL/Wired internet connection running with 8 mbps package -Desktop Intel(R) Core(TM)i5-4570 CPU@3.20GHz 3.20 GHz Windows 7 4.00GB (3.38 GB usable) LAPTOP Intel(R)Core(TM) i7-3610QM CPU @ 2.30GHz Windows 7 4.00 G (3.15 GB usable)- Working headset and webcamSpeed Test Link: http://www.speedtest.net/my-result/6721604668Date Taken: 20/10/2017 11:38AMPing: 31msDownload: 6.92mbpsUpload: 0.46mbps
  7. Candidate possesses good communication skills and was able to express herself during the interview
  8. Worked in the BPO industry for 13 years and been working from home since 2015. She doesn't have any plans of going back to the corporate setting. She prefers to work from home because she wants to spend more time with her family
  9. She wants to work with an AU clients, someone who is open minded and has a clear goal and tasks 

Home Based

Available Timezone: ANY
O -  - Remote Staff
O
Staff ID #119072
    Recruiter's Notes:
  1. He is proficient in:- Data Entry- Database Management- Data Analysis
  2. He has worked with:- Australian client for Directory guide- Different BPO/Call Center companies for Hotel Websites, Telco, and Financial Account
  3. He is proficient in using:- MS Office tools like Excel, Word, and Powerpoint- Google Spreadsheets- Salesforce
  4. As per the candidate, he has good working relationship with his previous employer
  5. He has background/knowledge in:- Reporting- Internet Research
  6. Home capabilities:- PLDT DSL running with 5mbps- Assembled Desktop on Windows 7 (Pentium Dual Core - 4GB)- Working headset and webcam- Live speed test - November 23, 2017 - http://beta.speedtest.net/result/6817408527Ping: 217msDownload: 2.69mbpsUpload: 0.34mbps
  7. He possesses good communication skills
  8. He can work from home as long as there is a client that can provide him a stable job
  9. He is married and has 4 years old son

Home Based

Available Timezone: N/A

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Ruth -  - Remote Staff
Staff ID #131279
    Recruiter's Notes:
  1. She is proficient in:- Customer Service- Team Management
  2. She has already worked with the following:- Home Based for US clients- BPO/Call Center for Law Firm servicing for International Clients- 3 Different Insurance Company for Local clients in the Philippines
  3. She is proficient in using:- Microsoft Office tools like Excel, Word, Powerpoint- Elite System and SAP System- Salesforce- Sococo- Volusion
  4. She has background/knowledge on:- Administrative Task- Chat and Email Support
  5. Home capabilities:- -PLDT DSL running with 3mbps- HP Laptop on Windows 8 (Intel Core i5 - 4gb)- Working headset and webcam- Live speed test - November 21, 2017PingDownload:Upload:
  6. She possesses average communication skills
  7. She wanted to work from home to look after her growing kids
  8. She is married with 2 kids(19 years old and 6 years old) and her mother can look after kidsShe has a dog but has a separate room free from noise
  9. She would prefer a client that is honest and a client that can provide her a stable career

Home Based

Available Timezone: N/A
Sharon -  - Remote Staff
Staff ID #131739
    Recruiter's Notes:
  1. She has a solid working background in Back office and admin, Collections, Customer Service
  2. Account Handled: -Financial -Real Estate 
  3. As a customer service, He was task to do: -Inbound calling -Outbound calling -Sales or upselling -Order taking -Troubleshooting -Billing -B2B
  4. Proficient Microsoft Office: -Word -Excel-Powerpoint-Outlook-Publisher
  5. Got good communication skills
  6. Being Flexible to any kind of project assigned
  7. Meets customer expectations in timely manner and delivers what has been promised
  8. Conveys a positive and professional image

Home Based

Available Timezone: N/A
Mary -  - Remote Staff
Staff ID #39829
    Recruiter's Notes:
  1. availablity: any shift ( full time and part time)
  2. She has been a virtual assistant for 1 year
  3. She has great communication skills.
  4. She took up BS nursing but only finished 3 years.
  5. She has been in the call center industry for almost 6 years.
  6. She first worked as a Technical Support for Sony and was responsible for giving information to specific technical issues and troubleshooting their products.
  7. After that, she transferred and worked as a Telemarketer. She was able to handle different campaigns such as credit cards and online listing.
  8. She made outbound calls to businesses and residences and offered the products. Her performance was quite good and was also awarded as the Top Seller of the month.
  9. After almost 2 years, she left the company and also worked as a Telemarketer for a cable account. She was responsible for calling and offering broadband, cable tv and phone line services.
  10. She only stayed there for 4 months due to retrenchment.
  11. She worked as a Technical Support Representative for a dish satellite account. She assisted customers with their billing concerns, provided information regarding their account and troubleshoot their digital box or digital video recorder.
  12. After almost 1 year, she decided to work part time for a publishing company which was managed and owned by her friends. She worked as an Advertising Officer/Marketing Director. She was responsible for coming up with ideas to market and advertise the magazine.
  13. Her last employment was with a BPO company as a Technical Support Representative for a telecommunications account. She handled 3 types of service: high speed internet, tv and phone line service.
  14. She was responsible for handling billing issues, upselling for introducing new products and assisted customers having problems with their internet service.
  15. After 4 months, she was promoted as a Team Lead Apprentice/Subject Matter Expert. She was responsible for handling half of the team, evaluated the attendance and performance of the agents and conducted service satisfaction.
  16. She considers herself flexible, independent and focused.
  17. She has a desktop and a netbook running on Windows 7.
  18. For her ISP, she is using Globe dsl with a speed of 1Mbps.
  19. She can work Full time or Part time in any work schedule and can start as soon as possible.
  20. Recommended for Technical Support, Customer Service or Inbound Sales roles.
  21. She has 4 years and 7 months of experience in the BPO industry.
  22. She has 2 years and 3 months of experience working for a local manufacturing company as a supervisor and secretary.
  23. She has 1 year and 3 months of experience as an advertising officer and marketing director.
  24. In the BPO industry, she handled the following roles: - Telemarketer - Customer Service Representative - Technical Support Representative - Assistant Team Leader
  25. She worked under the following accounts: - International financial organizations - US based telecommunications company - US based cable service provider - US based Internet service provider
  26. In her telemarketing stints, she frequently received the top seller award due to her performance.
  27. She has a master's degree in Nursing.
  28. She has good communication skills.
  29. She was able to answer all questions completely.
  30. She sounded confident during the interview.
  31. She is open to working part time or full time and is willing to work in any shift.

Home Based

Available Timezone: ANY
Rhea -  - Remote Staff
Staff ID #91418
    Recruiter's Notes:
  1. Candidate has been working in the BPO industry for almost 9 years.
  2. In those years she has handled positions such as a Customer Service Representative, Sales Representative, Resolutions Specialist and as a Transition Coach.
  3. She was only able to handle two accounts which were Sprint and AT&T from her previous company.
  4. One of her greatest achievement would be her loyalty to her previous company where she worked for almost 9 years.
  5. She said that in those years she was able to learn and gain new experiences that helped her to become a better individual.
  6. She is the kind of employee who is extremely productive in a high volume, high stress environment.
  7. She's also the kind of employee who is independent with a can do attitude.
  8. Candidate has good English communication skills.
  9. She was very conversant and was able to answer all questions asked during the interview.
  10. Can work for a Full time or a Part time role.
  11. Can work on any shift.
  12. Can start as soon as possible.

Home Based

Available Timezone: ANY
Jose -  - Remote Staff
Staff ID #40707
    Recruiter's Notes:
  1. 1. He is proficient in doing the following tasks:- Database Management/ Data Entry- Data Analysis- Reporting - Email Management- Appointment Setting2. He is proficient in using the following tools:- Asana- Microsoft Word - Microsoft Excel - Microsoft Outlook- Google Spreadsheet3. Most successful projects/campaigns/article- During his stint as a Virtual Assistant, he had implemented new process with regards to answering customer's inquiries and concern through his created template email in the clients online store.- When he was in the Business processing industry, he had obtained general understanding of OS (Windows XP, Vista & 7) and application operations related to company offered servicesusing this knowledge he was able to train other agents.4. Background/Knowledge:- Technical Support - Outbound Call- Internet Research5. Home Capabilities including a Live Speed test result:Speed Test Link: http://www.speedtest.net/my-result/6464077012Date Taken: 7/18/2017 2:29 PMPing: 61msDownload: 8.79mbpsUpload: 0.59 mbps

Home Based

Available Timezone: ANY
Angelo -  - Remote Staff
Staff ID #125154
    Recruiter's Notes:
  1. He is proficient with the following:-Data Entry-Database Management-Internet research-Customer Service (Phone and Email)He is well experienced/exposed with tools/ software/ platforms such as:-Siebel CRM-Avaya-MS Applications (Excel, Word)He has experience in Technical Support.Home CapabilitiesACER Desktop on Windows 10Headset/ WebcamPLDT - 10 MBPShttp://beta.speedtest.net/result/6735120242Donwload: 10.61Upload: 10.31Ping: 22 msHe has average to good communication skills and was able to answer questions given during the interview.

Home Based

Available Timezone: AU
Romena -  - Remote Staff
Staff ID #125452
    Recruiter's Notes:
  1. She is proficient with the following:-Customer Service-Email handling-Client Management-People Management-Reporting She is well experienced/exposed with tools/ software/ platforms such as:-MS Office (Word, Excel, PPT)-Client based tools-AvayaHas background and basic knowledge on:-Craigslist posting-Lead Generation-Skip tracingHas received several promotions because of attendance, performance and quality of work provided.Home Capabilities: Dell Laptop on Windows 10Headset/ WebcamConverge - 10MBPSSpeedtest link: hhttp://beta.speedtest.net/result/6595132261Date Taken: 9/4/2017 at 3:15 PMPing: 14 msDownload: 9.76Upload: 3.81She has good communication skills and was able to answer questions given during the interview.

Home Based

Available Timezone: ANY