Chat Support Expert

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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Accounting & Bookkeeping
Administrative
Business Services
Customer Support
Design & Multimedia
Engineering
Mobile Development
Multilingual Communication Services
Networking
Online Teaching
Sales & Marketing
Software Development
Virtual Assistance
Web Development
Writing

AUD $7.46/Hr

Mary -  Email Support Professional, Virtual Personal Assistant, Lead Generator, - Remote Staff

Mary

Staff ID #73448

Skills

Home Based

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Managed the following accounts: > skycarte.au - Amazon AU and Ebay AU > Ecofused - Ebay AU > SPND - Amazon US
  2. Had done Customer Service for 3 different clients with retail accounts in Ebay and Amazon.

AUD $6.66/Hr

Joy -  Data Entry Professional, Human Resources Professional, Chat Support Agent, - Remote Staff

Joy

Staff ID #116155

Recruiter's Comments and Notes

  1. She seems pleasant and was able to express herself well.
  2. She told me that she is keen to details and disciplined when it comes to work.

AUD $6.66/Hr

Arlan -  Chat Support Agent, Phone Support Professional, Email Support Professional, - Remote Staff

Arlan

Staff ID #116612

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. As an email/chat support he answers all queries relate to the products being sold through email or chat.
  2. Candidate has average to good communication skills.

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $7.14/Hr

Regie -  Chat Support Agent, Email Support Professional, Data Entry Professional, - Remote Staff

Regie

Staff ID #116160

Recruiter's Comments and Notes

  1. Experienced in Data Entry and Database handling.
  2. Can start working immediately

AUD $6.66/Hr

JJ -  Chat Support Agent, Phone Support Professional, Email Support Professional, - Remote Staff

JJ

Staff ID #116583

Recruiter's Comments and Notes

  1. She has 7 years of experience in the BPO industry.
  2. Before working home based she worked in the BPO industry.

AUD $10.67/Hr

Charlie -  Business Analyst, Project Manager, Email Support Professional, - Remote Staff

Charlie

Staff ID #115162

Recruiter's Comments and Notes

  1. Has 13 years of professional work experience in the fields of customer service, data abstraction, data quality checks and audits, back office support in the industries of publishing, banking, and finance
  2. With additional experience in fraud detection and prevention, loan documentation and funding, credit assessment, secure financial messaging (SWIFT), legal entity background and confirmation checks through various sources, assorted operational and administrative activities for the team (e.g., subject matter expertise, crisis resolution, escalation resolution, procedure generation or updates, business continuity planning, attendance tracking, workload handovers, etc.), and other windows based, data and customer management systems

AUD $7.46/Hr

Kit -  Chat Support Agent, IT Help Desk Professional, Technical Support Representative, - Remote Staff

Kit

Staff ID #116987

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Candidate has been working since 2003 in the BPO industry.
  2. Candidate has over 12 years experience related to customer service and technical support.

AUD $6.66/Hr

Leslie -  - Remote Staff

Leslie

Staff ID #126650

Recruiter's Comments and Notes

  1. She can work on either full time or part time
  2. She is knowledgeable and spontaneous.

AUD $6.18/Hr

Aikks -  Chat Support Agent, Technical Support Representative, Phone Support Professional, - Remote Staff

Aikks

Staff ID #123007

Skills

Office Based

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Candidate worked in a Call Center company as a Technical Support Representative for 1 year
  2. She also worked as a part time date encoder wherein she monitored agent's quality calls

AUD $8.26/Hr

Ehla -  Virtual Personal Assistant, Social Media Marketer, Chat Support Agent, - Remote Staff

Ehla

Staff ID #116161

Recruiter's Comments and Notes

  1. Has an experience handling eCommerce and Dating website
  2. Experienced in Administrative tasks
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AUD $7.46/Hr
Mary -  Email Support Professional, Virtual Personal Assistant, Lead Generator, - Remote Staff
Staff ID #73448
    Recruiter's Notes:
  1. Managed the following accounts: > skycarte.au - Amazon AU and Ebay AU > Ecofused - Ebay AU > SPND - Amazon US
  2. Had done Customer Service for 3 different clients with retail accounts in Ebay and Amazon.
  3. > "Telecommunication Account" - Customer Service Specialist > Real time concern resolution > Account Management and Update
  4. Her projects usually last anywhere from a few days to 3-6 months.
  5. > "Retail Account" - Customer Support > Order Entry > Order Management and Tracking > Customer service
  6. > "Insurance Account" - Customer Support > Phone Support > Management of Customer Accounts > Customer Service > Take escalated calls
  7. With significant experience in the following tasks: > Data Entry > Research > Customer Support > Appointment Setting > Database Maintenance > Transcription > Social Media Management
  8. > "Software Account" - Technical Support > Troubleshooting of software and hardware related issues > Upselling
  9. Been working since 2006 related to Customer Support, Service Data Executive, Technical Support, Online Support / Virtual Assistant.
  10. With a degree in Food and Beverage Technology.
  11. Already worked with the following industries: > Call Center / BPO > Electronics and Electric Products > Freelance/ Homebased
  12. Handled different accounts as follows: > "Financial Account" - Customer Support > Phone Support > Customer Service > Resolve issues and concerns on product and services > Cross-selling
  13. Started her homebased career in 2013 and has worked for over 100 clients, both individual entities and companies.
  14. Most proficient with the following technologies/tools/Division: > Ebay > Amazon > Salesforce > Infusionsoft > Oracle > LinkedIn

Home Based

Available Timezone: N/A
AUD $6.66/Hr
Joy -  Data Entry Professional, Human Resources Professional, Chat Support Agent, - Remote Staff
Joy
Staff ID #116155
    Recruiter's Notes:
  1. She seems pleasant and was able to express herself well.
  2. She told me that she is keen to details and disciplined when it comes to work.
  3. She has been working professionally since 2010 related Human Resource and Data Entry.
  4. In those years she handled different positions such as: - Order Entry Representative - Human Resource Assistant
  5. She is knowledgeable when it comes to these tools/softwares: - Microsoft Office Tools - SAP
  6. She has good communication skills.
  7. She is adept with the following tasks: - Data Entry - Doing quotations - Answering queries email and chat - Doing initial interview - Administering exams - Administrative Task
  8. She was exposed to different industries: - Retail and Merchandise - Business Process Outsource
  9. She can start to work as soon as possible.
  10. She is available for both Part Time and Full Time preferably AU shift.

Home Based/Office Based

Available Timezone: N/A
AUD $6.66/Hr
Arlan -  Chat Support Agent, Phone Support Professional, Email Support Professional, - Remote Staff
Staff ID #116612
    Recruiter's Notes:
  1. As an email/chat support he answers all queries relate to the products being sold through email or chat.
  2. Candidate has average to good communication skills.
  3. His last work was an Email/Chat support for a US account.
  4. He is proficient in the following: Inbound account Outbound account Billing Fraud checking Email support Chat support
  5. Candidate has 5 years experience in Customer Service.
  6. Candidate has been working since 2010 in the BPO industry.
  7. Scheduled for a skype interview on Feb 15, 2016 - 1pm
  8. He also has some experience when it comes to inbound and outbound sales.
  9. He also provides customer support and some after sales.
  10. He had a brief stint as an inbound and outbound sales representative selling long distance calls from Canada to another country.
  11. Currently has the following: Asus laptop Windows 8 PLDT Fibr 8MBPS Working headset Working webcam
  12. Okay with any shift.
  13. Candidate is eager to work with us.
  14. Can start ASAP.
  15. Okay with Full time or Part time. But prefers Full time work.

Home Based

Available Timezone: N/A

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

AUD $7.14/Hr
Regie -  Chat Support Agent, Email Support Professional, Data Entry Professional, - Remote Staff
Staff ID #116160
    Recruiter's Notes:
  1. Experienced in Data Entry and Database handling.
  2. Can start working immediately
  3. Did up-selling of medical products in the last company she has been with
  4. Adept in order processing
  5. Exposed to both Outbound and Inbound accounts
  6. When she worked as a Logistics Planner, she has been exposed to the following: - Events Management/Handling - Reimbursing what the Doctors spent - Calling out restaurants for reservations - Creating Reports
  7. Amenable to work on any shift
  8. Skilled in providing excellent customer service via chat, email and phone.
  9. Pays great attention to detail
  10. Good English communication skills
  11. Has been working since 2009 focused on Customer Service, Data Entry, Logistics and Telemarketing.
  12. Open to either Full Time or Part Time employment
  13. Familiar with the following tools: - Zendesk - Xlite - LivePerson - Zoiper
  14. Intermediate proficiency in using Microsoft Excel
  15. Undergraduate of Nursing

Home Based

Available Timezone: ANY
AUD $6.66/Hr
JJ -  Chat Support Agent, Phone Support Professional, Email Support Professional, - Remote Staff
JJ
Staff ID #116583
    Recruiter's Notes:
  1. She has 7 years of experience in the BPO industry.
  2. Before working home based she worked in the BPO industry.
  3. She then got promoted to a B1 trainer of customer support agents.
  4. She is a home based worker in the last 1.3 years.
  5. She has experience in the following: Email supprot Chat support Phone support
  6. As an outbound reservation specialist her main task is to verify and check the hotel reservations of the guest.
  7. Her last work is a Home based outbound reservation specialist.
  8. Can start ASAP.
  9. She makes sure that the guest are well taken care of.
  10. Home based work that she did: Virtual assistant Outbound reservation specialist
  11. She provides excellent customer service to the guest/clients.
  12. Candidate has average communication skills.
  13. She prefers any shift.
  14. She is eager to work with us.
  15. Currently has the following: Assembled desktop Windows 8 Globe 9MBPS Working webcam Working headset
  16. Candidate has been working since 2007 in the BPO industry.
  17. Candidate has 8 years experience in inbound and outbound customer service.
  18. She worked as a customer support for 4 years.

Home Based

Available Timezone: N/A
AUD $10.67/Hr
Charlie -  Business Analyst, Project Manager, Email Support Professional, - Remote Staff
Staff ID #115162
    Recruiter's Notes:
  1. Has 13 years of professional work experience in the fields of customer service, data abstraction, data quality checks and audits, back office support in the industries of publishing, banking, and finance
  2. With additional experience in fraud detection and prevention, loan documentation and funding, credit assessment, secure financial messaging (SWIFT), legal entity background and confirmation checks through various sources, assorted operational and administrative activities for the team (e.g., subject matter expertise, crisis resolution, escalation resolution, procedure generation or updates, business continuity planning, attendance tracking, workload handovers, etc.), and other windows based, data and customer management systems
  3. Has excellent written and spoken English communication skills through various channels
  4. Also has experience working as a member and a leader of a team, first, as an Editorial Manager for an academic and scientific publishing company, then, as a Senior Associate for a financial institution
  5. Has also attended various team building and leadership courses
  6. Was tasked to initiate the Quality Assurance Group initiative by benchmarking different quality audit scenarios with the inclusion of accuracy with time and motion studies with existing data management and review systems
  7. Was assigned to be the Managing Editor of the company newsletter, Headlights
  8. Has been awarded numerous times in the following measurable categories: ? Best accuracy for amount of volume processed ? Accuracy of content worked regardless of volume ? Team award for coordinating the organization, ramp-up, processing, auditing and closing of a group project

Home Based

Available Timezone: N/A
AUD $7.46/Hr
Kit -  Chat Support Agent, IT Help Desk Professional, Technical Support Representative, - Remote Staff
Kit
Staff ID #116987
    Recruiter's Notes:
  1. Candidate has been working since 2003 in the BPO industry.
  2. Candidate has over 12 years experience related to customer service and technical support.
  3. His most recent work is a Technical Support.
  4. He mainly supports the POS system.
  5. He takes escalation calls that require immediate attention.
  6. He also did some networking and internet troubleshooting.
  7. He has a solid 10 years experience in Technical Support.
  8. He also has customer service experience.
  9. Can start ASAP.
  10. Currently has the following: HP laptop Windows 7 PLDT DSL 3MBPS Working webcam Working headset
  11. He prefers AU/US shift.
  12. Candidate is eager to work with us.
  13. He is proficient in the following: Technical Support Customer Service Phone support
  14. Candidate has good communication skills.

Home Based

Available Timezone: N/A
AUD $6.66/Hr
Leslie -  - Remote Staff
Staff ID #126650
    Recruiter's Notes:
  1. She can work on either full time or part time
  2. She is knowledgeable and spontaneous.
  3. She has been working since 2010 related to Customer Service and Human Resource which includes: Phone Support Inbound Calling Outbound Calling Email Support Chat Support Data Entry Data Encoding Database Management SalesTeam ManagementTechnical Support Recruitment Payroll Administrative Task
  4. She already worked with the following industries: 4 Different Business Process Outsourcing/Call Center for US,UK,Australian and Local clients
  5. She is proficient with the following Technologies/Tools/Division: Microsoft Office tools like Excel,Word,Powerpoint Google Application CRM Avaya Skype Zendesk ERP Helpscout Client based tools
  6. She handled different accounts as follows: Sales Technical Billing Chat Email Retentions
  7. She finished a BS Degree on Psychology
  8. Work from home capabilities: - Globelines internet connection running with 5 mbps package - Asus Laptop on Windows 8 - Working headset and webcam
  9. She prefers to work on AU shift
  10. No pending application/No pending Visa application
  11. She can start ASAP

Home Based

Available Timezone: ANY
AUD $6.18/Hr
Aikks -  Chat Support Agent, Technical Support Representative, Phone Support Professional, - Remote Staff
Staff ID #123007
    Recruiter's Notes:
  1. Candidate worked in a Call Center company as a Technical Support Representative for 1 year
  2. She also worked as a part time date encoder wherein she monitored agent's quality calls
  3. She is well versed in Technical Support Customer Service Customer Handling
  4. She thinks outside of the box
  5. She possesses excellent communication skills and was able to express herself well during the interview
  6. She is amenable to work office based - morning shift
  7. Candidate is very keen to details and can work in minimal supervision
  8. She is also experienced in doing voice over
  9. She is interested in Writing Research

Office Based

Available Timezone: ANY
AUD $8.26/Hr
Ehla -  Virtual Personal Assistant, Social Media Marketer, Chat Support Agent, - Remote Staff
Staff ID #116161
    Recruiter's Notes:
  1. Has an experience handling eCommerce and Dating website
  2. Experienced in Administrative tasks
  3. Got exposed to the following: - Data Entry - Client Relations - Business Development - Travel Arrangement - Coordinating meetings - Attending seminars and orientation - Face to face meeting with the client - Compiling Orders - Invoicing
  4. Adept in using Microsoft Excel: - Pivot Table - VLookUp - Graph - Chart Functions - Formulas
  5. Has been working since 2007 focused on Customer Service, VA tasks, Client Relations and Social Media Marketing.
  6. Has good English communication skills
  7. Can start working immediately
  8. Amenable to work on any shift
  9. Pays great attention to detail
  10. Open to either Full Time or Part Time employment
  11. Experienced in working in the Call Center industry for 6 years handling Boost account.
  12. Expert in providing excellent customer service
  13. Proud of the following awards: - Top 1 Customer Service Representative - One of the Top 10 for 3 consecutive months
  14. Admirable comprehension skills
  15. Intermediate proficiency in WordPress and has basic knowledge with HTML
  16. Started working from home in 2011 and got clients from: - USA - Australia
  17. Adept in billing
  18. Basic skills in troubleshooting
  19. Has been exposed as well to both chat and email support
  20. She uses Hootsuite to schedule posts on those social media sites
  21. In social media management/marketing, she handled: - Facebook - Twitter - LinkedIn - Pinterest - Instagram
  22. Because of this, she got exposed to the following: - Coaching - Creating daily and monthly reports - Taking in escalated calls
  23. Got promoted to being a Supervisor and she handled 12-15 people.

Home Based

Available Timezone: ANY