Chat Support Expert

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

Search by Categories

Accounting & Bookkeeping
Administrative
Business Services
Customer Support
Design & Multimedia
Engineering
Mobile Development
Multilingual Communication Services
Networking
Online Teaching
Sales & Marketing
Software Development
Virtual Assistance
Web Development
Writing

AUD $4.86/Hr

Janice -  - Remote Staff

Janice

Staff ID #115156

Skills

Available Time Zone: AU

Recruiter's Comments and Notes

  1. Has been working since 2004 focused on Data Entry and Customer Service.
  2. Has an experience working from home as a Data Analyst. She worked for a client based in Hong Kong and was responsible for: - Extracting data from a website - Transferring it to their own database

AUD $6.66/Hr

O -  - Remote Staff

O

Staff ID #119072

Recruiter's Comments and Notes

  1. He is proficient with the following:-Data Entry-Database Management-Data Analysis-ReportingHe is well experienced/exposed with tools/ software/ platforms such as:-Google Spreadsheets-Inhouse CRM-MS Office (Word, Excel)He was able to handle different campaigns:-SEO-Debit card account-TelstraHe was recognized with the accuracy of information/ data he provided.Home Capabilities: Laptop on Windows 7Desktop on Windows 7Headset/ WebcamPLDT - 5 MBPSSpeedtest link: http://beta.speedtest.net/result/6466553618Date Taken: July 19, 2017 at 9:42 AMPing: 22Download: 4.53Upload: 0.67He has good communication skills and was able to answer questions given during the interview.

AUD $6.66/Hr

Rommela -  - Remote Staff

Rommela

Staff ID #111432

Recruiter's Comments and Notes

  1. 1. She is proficient in these following tasks:Email SupportChat SupportPhone SupportCustomer Service2. She is skilled in using tools such as:AvayaKana (Emailing Tool)MS WordMS ExcelCRM3. Most successful projects/campaign:As a Customer Service Representative, she was awarded as: - Best Customer Relations Agent - 3 years - Best Customer Chat Support- 3 years4. She also have a Background/Knowledge in:Data EntryAdministrative TasksTechnical Support5.She is using Lenovo Laptop on Windows 7 with Logitech HeadsetShe is subscribed with Globe DSL running 8MBPS planSpeed Test Link: http://beta.speedtest.net/result/6460814064Date Taken: 7/17/2017 10:13 AMPing: 50msDownload: 13.23mbpsUpload: .70mbps6. She have good communication skills and she is confident in discussing her work experience and skills.

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $5.86/Hr

Isabela -  - Remote Staff

Isabela

Staff ID #123223

Recruiter's Comments and Notes

  1. She is proficient in:- Virtual Assistant Task- Database Management- Email ManagementShe is proficient in using:- MS Office Tools- Google Applications- MailchimpShe has background/knowledge:- Phone Support- Lead Generation- Appointment SettingHome capabilities:- Globelines DSL/Wired internet connection running with 5mbps- HP Laptop on Windows 8- Working headset and webcam- Live speedtest - July 11,2017 - http://beta.speedtest.net/result/6444794937Ping: 51msDownload: 4.14mbpsUpload: 1.01mbpsShe is confident and conversant

AUD $6.66/Hr

APRIL -  - Remote Staff

APRIL

Staff ID #118632

Recruiter's Comments and Notes

  1. She started her professional working experience since 2006 focused in Customer Service and Back office Admin roles.
  2. In 10 years of experience, she is adept with the following: -Data Entry -Database Management-Back Office Admin-Customer Service - Email, Phone and Chat Support -Customer Handling -Claims -Billing

AUD $7.14/Hr

Patricia -  - Remote Staff

Patricia

Staff ID #54697

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She has been working as a homebased Freelancer since 2012, and has undertaken various tasks for clients such as Data Entry, Database Management, Invoice Creation, Social Media Management, Order Processing and Collection as well as other Administrative tasks like Research and Ad Posting.
  2. In several years of experience, she also used to manage websites like Facebook, Instagram, Pinterest, Shopify, Ebay, AliExpress.

AUD $6.66/Hr

May -  - Remote Staff

May

Staff ID #131512

Recruiter's Comments and Notes

  1. Candidate has been working since 2005 related in Customer Service
  2. She is well knowledgeable in the following: -Customer Service -Back office Admin -Chat Support -Email handling -Proofreading -Transcription

AUD $6.66/Hr

MA -  - Remote Staff

MA

Staff ID #132269

Recruiter's Comments and Notes

  1. Talked to candi via mobile // 'unemployed' // No Pending VISA Application // With other pending application aside from Remote Staff // Not Pregnant // S/he normally works with: - DSL/Wired internet connection running with 7-8 mbps package - Acer Laptop on Windows 10 - Working headset and webcam
  2. for Interview - sched by Jane

AUD $5.86/Hr

Aissa -  - Remote Staff

Aissa

Staff ID #74242

Recruiter's Comments and Notes

  1. Recommended for Virtual Assistant roles.
  2. Candidate has 6 years of experience with regards working as a Secretary / Assistant.

AUD $6.66/Hr

Mae -  - Remote Staff

Mae

Staff ID #70444

Recruiter's Comments and Notes

  1. done with the initial interview
  2. Talked to candidate via mobile // Actively looking for work, 'unemployed' or 'working part time' // S/he currently has: - DSL/Wired internet connection running with 1.5 mbps package - Desktop and/or Acer Laptop on Windows 7 - Working headset and webcam
1 2 3 4 5 6 7 8 9
Janice -  - Remote Staff
Staff ID #115156
    Recruiter's Notes:
  1. Has been working since 2004 focused on Data Entry and Customer Service.
  2. Has an experience working from home as a Data Analyst. She worked for a client based in Hong Kong and was responsible for: - Extracting data from a website - Transferring it to their own database
  3. Adept in providing customer service via chat and email
  4. Has been exposed as well in calling and receiving calls from customers
  5. Handled the following accounts: - Telecommunication - TV account
  6. Exposed in processing orders as well as creating trouble tickets
  7. Basic troubleshooting skills
  8. Proud that she has been awarded as the Best in Attendance for several times
  9. Has an experience using Citrix and CRM
  10. Intermediate proficiency in using Microsoft Excel
  11. Pays great attention to detail
  12. Not comfortable with voice accounts
  13. Average English communication skills
  14. Open to either Full Time or Part Time employment
  15. Not a night person. Hence, she prefers to work on a day shift
  16. Can start working immediately
  17. Talked to candidate via mobile // Actively looking for work, 'unemployed' // No Pending VISA Application // With other pending application aside from Remote Staff // Not Pregnant // She normally works with: - PLDT DSL/Wired internet connection running with 2 mbps package - Intel Quadcore Desktop on Windows 7 - Working headset and webcam
  18. Generated exams

Home Based

Available Timezone: AU
O -  - Remote Staff
O
Staff ID #119072
    Recruiter's Notes:
  1. He is proficient with the following:-Data Entry-Database Management-Data Analysis-ReportingHe is well experienced/exposed with tools/ software/ platforms such as:-Google Spreadsheets-Inhouse CRM-MS Office (Word, Excel)He was able to handle different campaigns:-SEO-Debit card account-TelstraHe was recognized with the accuracy of information/ data he provided.Home Capabilities: Laptop on Windows 7Desktop on Windows 7Headset/ WebcamPLDT - 5 MBPSSpeedtest link: http://beta.speedtest.net/result/6466553618Date Taken: July 19, 2017 at 9:42 AMPing: 22Download: 4.53Upload: 0.67He has good communication skills and was able to answer questions given during the interview.

Home Based

Available Timezone: N/A
Rommela -  - Remote Staff
Staff ID #111432
    Recruiter's Notes:
  1. 1. She is proficient in these following tasks:Email SupportChat SupportPhone SupportCustomer Service2. She is skilled in using tools such as:AvayaKana (Emailing Tool)MS WordMS ExcelCRM3. Most successful projects/campaign:As a Customer Service Representative, she was awarded as: - Best Customer Relations Agent - 3 years - Best Customer Chat Support- 3 years4. She also have a Background/Knowledge in:Data EntryAdministrative TasksTechnical Support5.She is using Lenovo Laptop on Windows 7 with Logitech HeadsetShe is subscribed with Globe DSL running 8MBPS planSpeed Test Link: http://beta.speedtest.net/result/6460814064Date Taken: 7/17/2017 10:13 AMPing: 50msDownload: 13.23mbpsUpload: .70mbps6. She have good communication skills and she is confident in discussing her work experience and skills.

Home Based

Available Timezone: ANY

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Isabela -  - Remote Staff
Staff ID #123223
    Recruiter's Notes:
  1. She is proficient in:- Virtual Assistant Task- Database Management- Email ManagementShe is proficient in using:- MS Office Tools- Google Applications- MailchimpShe has background/knowledge:- Phone Support- Lead Generation- Appointment SettingHome capabilities:- Globelines DSL/Wired internet connection running with 5mbps- HP Laptop on Windows 8- Working headset and webcam- Live speedtest - July 11,2017 - http://beta.speedtest.net/result/6444794937Ping: 51msDownload: 4.14mbpsUpload: 1.01mbpsShe is confident and conversant

Home Based

Available Timezone: AU
APRIL -  - Remote Staff
Staff ID #118632
    Recruiter's Notes:
  1. She started her professional working experience since 2006 focused in Customer Service and Back office Admin roles.
  2. In 10 years of experience, she is adept with the following: -Data Entry -Database Management-Back Office Admin-Customer Service - Email, Phone and Chat Support -Customer Handling -Claims -Billing
  3. She handled different positions such as: -Data Analyst -Phone Support -Process Executive -Customer Service Representative
  4. She has a strong and extensive background in Data Entry and Back Office Admin.
  5. She was being commended with the consistent satisfaction she received by the customers.
  6. She is confident in using different CRMs/tools like: -MS Office (Excel, Word, PowerPoint, Outlook) -Citrix CRM -SAP -Blackscreen (DOS based) -Google Drive -Gmail
  7. She possesses good communication skills and was able to confidently answer the given questions during the interview.
  8. She is available to work either Full-time of Part-time role on any shift and can start immediately.
  9. She is currently connected with Remote Staff for a part time post with flexible schedule.
  10. She is looking for another part-time job to complete the 8 hours of work a day.
  11. She had experience working with one of our Clients and got a good feedback because of the service she has provided.

Home Based

Available Timezone: AU
Patricia -  - Remote Staff
Staff ID #54697
    Recruiter's Notes:
  1. She has been working as a homebased Freelancer since 2012, and has undertaken various tasks for clients such as Data Entry, Database Management, Invoice Creation, Social Media Management, Order Processing and Collection as well as other Administrative tasks like Research and Ad Posting.
  2. In several years of experience, she also used to manage websites like Facebook, Instagram, Pinterest, Shopify, Ebay, AliExpress.
  3. She also has an experience working from home for 9 months where she handled positions such as a Data Entry & Data Mining Staff and as a Web Research Specialist.
  4. She handled different positions such as: -Customer Service Representative -Subject Matter Expert/ Transitions Supervisor -Data Entry -Marketing Assistant
  5. She is knowledgeable in: -Billing -Customer Handling -Customer Satisfaction -Customer Support -Sales -Lead Generation
  6. She is familiar with different tools/apps like: -Adobe Photoshop -Canva -Animoto -Zopimp -Mailchimp -Polyvore
  7. Can also be recommended for a Data Entry role. She can type 48 to 51 words per minute.
  8. She started her professional working experience as Cusomer Service Representative way back 2006.
  9. She has been in BPO industry since 2007.
  10. Candidate has been working for almost 4 years.
  11. She has excellent customer service skills.
  12. She pays attention to detail.
  13. She is goal-oriented, easy to worked with and can work with minimal supervision.
  14. She possesses good communication skills.
  15. She can start immediately and available to work for Full-time or Part-time on any shift.
  16. In those years she has worked as a Level 2 Billing Research Analyst, Subject Matter Expert, Credit Auditor, Level 1 Billing Research Analyst and as an Inbound Sales Agent.
  17. Recommended for a Customer Service role.
  18. One of her achievements would be being promoted to several positions while working in a BPO company.
  19. She is the kind of employee who is reliable plus she always makes sure that she does tasks on time.
  20. She has good communication skills.
  21. Was able to answer all the questions asked during the interview.
  22. She wants to work from home for her to establish her freelance career at the same time to be able to attend to her family's needs without leaving home.
  23. She can work for a Full time or Part time role.
  24. She prefers a Night shift schedule which starts at 10 or 11 pm (Manila Time).
  25. Can start as soon as possible.
  26. Talked to candi via mobile // Actively looking for work, 'unemployed'// She currently have: - Globe DSL/Wired internet connection running with 3 mbps package - Assembled Desktop and/or Toshiba Laptop on Windows 7 - Working headset and webcam
  27. For re-evaluation on March 10, 2016 at 8AM.

Home Based

Available Timezone: ANY
May -  - Remote Staff
May
Staff ID #131512
    Recruiter's Notes:
  1. Candidate has been working since 2005 related in Customer Service
  2. She is well knowledgeable in the following: -Customer Service -Back office Admin -Chat Support -Email handling -Proofreading -Transcription
  3. She has extensive background in Chat Support handling Sales Account E-billing Basic Troubleshooting
  4. She was expected to answer minimum of 20 chats per day
  5. She used different tools/ softwares/ CRMs: -MS Outlook -MS Word -MS Excel -Chat tool - Inhouse
  6. She was also tasked to audit and proofread chat transcripts
  7. She is also experienced in transcribing and proofreading voicemail
  8. As a transcriber, she was expected to transcribe at least 20 voicemails per day
  9. Candidate also has experience as a Web Developer wherein she encoded html codes to create a website
  10. She is keen to details and can work in minimal supervision
  11. Because of her hardwork, she was promoted several times as a Tier 2 agent handling escalated calls and concerns
  12. Candidate possesses good communication skills and was able to express herself during the interview
  13. She works with: - DSL/Wired internet connection running with 10 mbps package - Laptop on Windows 10 - Working headset and webcam
  14. She was able to handle different accounts such as: -Comcast -Verizon -Talktalk

Home Based

Available Timezone: ANY
MA -  - Remote Staff
MA
Staff ID #132269
    Recruiter's Notes:
  1. Talked to candi via mobile // 'unemployed' // No Pending VISA Application // With other pending application aside from Remote Staff // Not Pregnant // S/he normally works with: - DSL/Wired internet connection running with 7-8 mbps package - Acer Laptop on Windows 10 - Working headset and webcam
  2. for Interview - sched by Jane
  3. She has been working since 2005 related to Customer Service which includes: Phone Support Inbound Calling Outbound Calling Email Support Email Handling Email Management Chat Support Chat Handling Sales Team Management Data Entry Data Encoding Database Managament
  4. She already worked with the following industries: 3 Different Business Process Outsourcing/Call center for US and UK clients
  5. She is most proficient with the following technologies/tools/division: Microsoft Office tools like Excel, Outlook,Powerpoint Google Applications like Google Map, Google Talk Client based tools
  6. She is confident during the interview
  7. She seems professional and well versed during the interview
  8. She can work on anyshift
  9. She can work on either full time or part time role
  10. She can start ASAP
  11. She has active applications outside Remote Staff
  12. She does not have any pending Visa application
  13. Work from home capabilities: - PLDT DSL/Wired internet connection running with 8 mbps package - Acer Laptop on Windows 10 - Working headset and webcam

Home Based

Available Timezone: ANY
Aissa -  - Remote Staff
Staff ID #74242
    Recruiter's Notes:
  1. Recommended for Virtual Assistant roles.
  2. Candidate has 6 years of experience with regards working as a Secretary / Assistant.
  3. In those years she has handled positions such as a Secretary, Recruitment Assistant and Administrative Assistant.
  4. Talked to candi via mobile // Actively looking for work, 'unemployed' // She currently have: - Chettah Wired internet connection running with 1.6 mbps package - Desktop on Windows XP - Working headset and webcam
  5. She has skills on Data Entry, Internet Research, Email Handling, Appointment Setting, Photo Editing, Customer Service and Administrative Skills.
  6. She considers herself as a hardworking employee who always follows the rules of the company.
  7. She wants to work from home so that she could save money and earn money at the same time.
  8. Candidate has good communication and comprehension skills.
  9. Was able to answer and understand all the questions asked during the interview.
  10. Can work Full time or Part time.
  11. Can work on any shift.
  12. Can start as soon as possible.

Home Based

Available Timezone: N/A
Mae -  - Remote Staff
Mae
Staff ID #70444
    Recruiter's Notes:
  1. done with the initial interview
  2. Talked to candidate via mobile // Actively looking for work, 'unemployed' or 'working part time' // S/he currently has: - DSL/Wired internet connection running with 1.5 mbps package - Desktop and/or Acer Laptop on Windows 7 - Working headset and webcam
  3. Candidate has been working professionally for almost 5 years.
  4. In those 5 years she has handled positions such as a Virtual Assistant and as a Survey Specialist.
  5. One of her greatest professional achievement would be being a Top Producer of the month for different campaigns.
  6. Another achievement would be being the QA's choice. She was commended for adhering to the quality of sales.
  7. She's the kind of employee who is diligent and reliable.
  8. She has good communication skills.
  9. She was very confident during the interview.
  10. She was also very conversant and was able to express herself well during the interview.
  11. Wants to work from home to save time from travelling.
  12. Can work for a Full time or a Part time role.
  13. Prefers a day shift schedule.
  14. Can start as soon as possible.
  15. Currently working as a part time telemarketer for US real estate account
  16. Was exposed in various tools including BaseCamp Zendesk GoToMeeting Live Chat
  17. Possesses good communication skills and can express herself well during the interview
  18. S/he currently has: - DSL/Wired internet connection running with 1.5 mbps package - Desktop and/or Acer Laptop on Windows 7 - Working headset and webcam

Home Based

Available Timezone: ANY