Technical Support Professionals

Request an interview with your favourite candidate today

On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

Search by Categories

Accounting & Bookkeeping
Administrative
Business Services
Customer Support
Design & Multimedia
Engineering
Mobile Development
Multilingual Communication Services
Networking
Online Teaching
Sales & Marketing
Software Development
Virtual Assistance
Web Development
Writing

AUD $9.06/Hr

Maria -  - Remote Staff

Maria

Staff ID #76630

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. She is proficient in the following (most recent):Bookkeeping: Accounts Payable & Accounts Receivable, processing customer payments.Invoicing, Data entry & Bank reconciliations using Xero SoftwarePreparation of Financial Reports and Balance Sheets 1st week and End of Month.Reconciling ledger accounts to the balance statement.E-mail management: Sending out emails to clients and suppliers, answering inqueries via email. Doing BAS reporting quarterly.She uses the following tools:Xero (most recent) - For invoicing, bank reconciliations, Data entryMYOB  - for invoicing for a short time.Quickbooks - issuing receipts.Has background on the following:Customer Service Executive (Convergys, 3 years)Technical Support (Teletech, 1 year)She currently has the following set up:Lenovo laptopWindows 10Globe DSL 10 MBPS: Working HeadsetWorking WebcamSpeed Test Link:http://beta.speedtest.net/result/6426707664Date Taken: 07-04-2017Ping: 53 MSDownload: 10.26 MB/sUpload: 0.70 MB/sHas average communications skill 7/10.

AUD $7.46/Hr

Ma -  - Remote Staff

Ma

Staff ID #127019

Recruiter's Comments and Notes

  1. Candidate has been working since 1998 related in Human Resource Management and Technical Support for HR software
  2. She worked as Training Assistant Corporate Communication Specialist Human Resource Officer Technical Support Analyst

AUD $7.46/Hr

Michael -  - Remote Staff

Michael

Staff ID #104905

Recruiter's Comments and Notes

  1. He started working in a Call Center Industry since 2007 focused Technical Support and Email.
  2. In several years of experience he is well-knowledgeable with the following:-Technical Support-Customer Service-Phone Support-Email Support-Chat Support-Troubleshooting-Booking-Reservation-Schedule Management-Billing-Payments

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $6.34/Hr

Raymond -  - Remote Staff

Raymond

Staff ID #120412

Recruiter's Comments and Notes

  1. Candidate has been working since 2012.
  2. He is proficient in the following: Customer Service Technical Support Remote Desktop Troubleshooting

AUD $6.66/Hr

Roberto -  - Remote Staff

Roberto

Staff ID #78204

Recruiter's Comments and Notes

  1. All in all he has been working professionally for almost 9 years.
  2. In those years he has handled different positions such as a Systems Technical Support Tier 2, Operations Associate, Sales Representative, Technical Support Representative Level 2, Customer Interactive Associate, Credit Clerk, Science Teacher, Network Administrator, HR Clerk, Timekeeper, Computer Administrator and Quality Control Analyst.

AUD $7.46/Hr

Odilio -  - Remote Staff

Odilio

Staff ID #73161

Recruiter's Comments and Notes

  1. He has been working from home since 2013 for an Australian Client which includes: Administrative Task Data Entry Technical Support Email Handling Email Support Email Management Chat Support Editing Inventory Management
  2. He already worked with the following industries: Online vehicle parts retail store in Australia Trading company in the Philippines Automotive leasing and finance company in the Philippines 2 Different Business Process Outsourcing/Call center for US clients based in the Philippines Dealer and Manufacturer of Japanese vehicles in the Philippines Bank in the Philippines

AUD $5.86/Hr

Lheny -  - Remote Staff

Lheny

Staff ID #53882

Recruiter's Comments and Notes

  1. Recommended for Virtual Assistant or any Telemarketing posts.
  2. She earned a Bachelor's Degree in Education.

AUD $0.00/Hr

Darwin -  - Remote Staff

Darwin

Staff ID #88025

Recruiter's Comments and Notes

  1. currently doing part time work// headset and webcam// desktop on windows 8//pldt 10mbps
  2. Done Interview: Pending Test result

AUD $7.46/Hr

jeffrey -  - Remote Staff

jeffrey

Staff ID #59255

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. He prefers working for a full time job but will also consider part time job.
  2. He has Lead Generation/Data Gathering experience for 5 years. He was getting leads through referrals and sometimes do web research. This was for a magazine subscription account.

AUD $5.02/Hr

Ishmael -  - Remote Staff

Ishmael

Staff ID #90663

Skills

Available Time Zone: ANY

Recruiter's Comments and Notes

  1. Ishmael has three (3) and a half years of combined experience in BPO handling Customer Service and Technical Support.
  2. He have lead the Back Office Team composed of 12 associates. he show them how things need to be done. Hands- on leader.
1 2 3 4 5 6
Maria -  - Remote Staff
Staff ID #76630
    Skills
    Recruiter's Notes:
  1. She is proficient in the following (most recent):Bookkeeping: Accounts Payable & Accounts Receivable, processing customer payments.Invoicing, Data entry & Bank reconciliations using Xero SoftwarePreparation of Financial Reports and Balance Sheets 1st week and End of Month.Reconciling ledger accounts to the balance statement.E-mail management: Sending out emails to clients and suppliers, answering inqueries via email. Doing BAS reporting quarterly.She uses the following tools:Xero (most recent) - For invoicing, bank reconciliations, Data entryMYOB  - for invoicing for a short time.Quickbooks - issuing receipts.Has background on the following:Customer Service Executive (Convergys, 3 years)Technical Support (Teletech, 1 year)She currently has the following set up:Lenovo laptopWindows 10Globe DSL 10 MBPS: Working HeadsetWorking WebcamSpeed Test Link:http://beta.speedtest.net/result/6426707664Date Taken: 07-04-2017Ping: 53 MSDownload: 10.26 MB/sUpload: 0.70 MB/sHas average communications skill 7/10.

Home Based

Available Timezone: ANY
Ma -  - Remote Staff
Ma
Staff ID #127019
    Recruiter's Notes:
  1. Candidate has been working since 1998 related in Human Resource Management and Technical Support for HR software
  2. She worked as Training Assistant Corporate Communication Specialist Human Resource Officer Technical Support Analyst
  3. She has extensive working experience in Human Resource Information System
  4. She has experience in handling different HR functions such as Recruitment
  5. She is well knowledgeable in using Peoplesoft and Recruitsoft CRM tools
  6. She is also experienced in corporate communication wherein she did Newsletter Email blast announcement Executive Assistant to the Country General Manager
  7. She did technical support for HR software Chat Support Email Support Phone Support Webinar Support
  8. She is also profiencient in Data Gathering Data Mapping Customer Support Database Management People Management Troubleshooting Problem Tracking
  9. She is a good decision maker and got promoted several times for different roles
  10. Candidate possesses excellent communication skills and was able to express and explain herself well during the interview
  11. She is keen to details and can work in minimal supervision
  12. She normally works with: - DSL/Wired internet connection running with 5 mbps package - Desktop on Windows 8.1

Home Based

Available Timezone: AU
Michael -  - Remote Staff
Staff ID #104905
    Recruiter's Notes:
  1. He started working in a Call Center Industry since 2007 focused Technical Support and Email.
  2. In several years of experience he is well-knowledgeable with the following:-Technical Support-Customer Service-Phone Support-Email Support-Chat Support-Troubleshooting-Booking-Reservation-Schedule Management-Billing-Payments
  3. Was able to handle maximum of 50 personalized emails per day.
  4. He used the following CRMs/ Tools/ Softwares:-Siebel CRM-Avaya-Client based tool-Salesforce CRM-MS Outlook-MS Excel
  5. And was dealt with the following countries/ nationalities:-Australian-US-Chinese
  6. Was able to handle different accounts-Telstra (Cable, Wireless broadband, T-Box)-Booking and reservation-Sprint
  7. Was able to provide Level 1 Technical support.
  8. He possesses good communication skills and was able to express himself well.
  9. He is open to either Full time preferably day shift
  10. He has NO pending applications outside Remote Staff.
  11. No pending VISA applications
  12. He currently has: - DSL/Wired internet connection running with 1.5 mbps package - Desktop and/or Laptop on Windows 7 - Working headset and webcam
  13. He is still connected to his current Company yet can file an immediate resignation. Can start after a week.

Home Based

Available Timezone: ANY

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

Raymond -  - Remote Staff
Staff ID #120412
    Recruiter's Notes:
  1. Candidate has been working since 2012.
  2. He is proficient in the following: Customer Service Technical Support Remote Desktop Troubleshooting
  3. He is knowledgeable in the following: Data entry Customer care Internet trouble shooting Anti-virus installation ISP account activation
  4. Handled the following accounts: Healthcare Internet Service Provider
  5. Was awarded as a Top Customer Service Associate during his stint with the healthcare company.
  6. He is a veteran in the call center industry with 4 years of experience.
  7. His most recent work is a Customer Service Associate for a healthcare company wherein he was tasked in the following: Helps providers with the eligibility and benefits of the members Handles any inquiries from the clients Act as a provider relations officer from time to time.
  8. He stayed with the company for 3+ years to pursue a career in the home based industry.
  9. He has good communication skills and is conversant.
  10. Currently looking for a full time home based work.
  11. He prefers AU shift.
  12. Currently has the following: Assembled desktop Windows 7 PLDT Fibr 3MBPS Working headset Working webcam
  13. He is eager to work with us and is excited about it.
  14. Can start ASAP.

Home Based

Available Timezone: AU
Roberto -  - Remote Staff
Staff ID #78204
    Recruiter's Notes:
  1. All in all he has been working professionally for almost 9 years.
  2. In those years he has handled different positions such as a Systems Technical Support Tier 2, Operations Associate, Sales Representative, Technical Support Representative Level 2, Customer Interactive Associate, Credit Clerk, Science Teacher, Network Administrator, HR Clerk, Timekeeper, Computer Administrator and Quality Control Analyst.
  3. With regards the IT industry he has more than 7 years of experience.
  4. When he was still in the BPO industry he was able to handle AT&T Uverse, Sprint, Verizon, MSN, Dell and a UK Financial Account.
  5. He also has an experience in being a Team Leader where in he handled a team of 11.
  6. He considers himself as an expert with PC Setup, Installations, Troubleshooting ( Hardware, Software and Networking).
  7. He is also experienced in IT help desk and Technical Support.
  8. He is highly proficient with different Microsoft Operating Systems, MAC OS and some Internet related applications.
  9. He is knowledgeable with Networking (Cable & Wireless Connections) and Software Applications (HTML, MS Office and SAP System).
  10. Recommended for a Technical Support or Data Entry positions.
  11. His average speed for typing is 50 words per minute.
  12. One of his achievements would be passing the Licensure Examinations for Teachers.
  13. Another achievement would be being a US Berlitz Passer.
  14. He is able to communicate professionally and effectively.
  15. He wants to work from home because it's more convenient and so that he could save time from travelling.
  16. Can work for Full time or Part time.
  17. Can work on any shift schedule.
  18. Can start as soon as possible.

Home Based

Available Timezone: ANY
Odilio -  - Remote Staff
Staff ID #73161
    Recruiter's Notes:
  1. He has been working from home since 2013 for an Australian Client which includes: Administrative Task Data Entry Technical Support Email Handling Email Support Email Management Chat Support Editing Inventory Management
  2. He already worked with the following industries: Online vehicle parts retail store in Australia Trading company in the Philippines Automotive leasing and finance company in the Philippines 2 Different Business Process Outsourcing/Call center for US clients based in the Philippines Dealer and Manufacturer of Japanese vehicles in the Philippines Bank in the Philippines
  3. He is most proficient with the following Technologies/Tools/Division: Reply Manager Ebay Website and Tool Facebook Channel Advisor Microsoft Office like Excel,Word and Powerpoint Customer Relationship Management Tool (CRM) SAP
  4. He finished a BS Degree on Marketing
  5. He is confident and can answer all the questions well.
  6. He can work on any shift and can start ASAP
  7. He is looking for full time or part time position
  8. He handled different account which includes: Outbound Sales Inbound Sales Billing Technical Support
  9. Work from home capabilities: - DSL/Wired internet connection running with 3 mbps package - Asus Laptop on Windows 10 - Working headset and webcam

Home Based

Available Timezone: ANY
Lheny -  - Remote Staff
Staff ID #53882
    Recruiter's Notes:
  1. Recommended for Virtual Assistant or any Telemarketing posts.
  2. She earned a Bachelor's Degree in Education.
  3. She has good English communication skills and can express herself very well.
  4. She has been working as a Virtual Assistant for over 4 years
  5. Also, she has been working as a Telemarketer for almost a year.
  6. She also worked as a Technical Support Representative for 3years and was recommended for a Quality Analyst position. She was promoted to 2nd Level Escalation Specialist.
  7. She is proficient with Telemarketing, WordPress, Customer Service, Lead Generation, Data Entry and Appointment Setting.
  8. Other skills: HTML, MS Application, XHTML, Linksys by Cisco Products
  9. She will be using a desktop,Windows 7, with Avira (anitvirus) installed
  10. She is using a DSL internet connection with an internet speed of 1.55mpbs
  11. She is willing to work for Full time or Part time job. She is open to any shift.

Home Based

Available Timezone: ANY
Darwin -  - Remote Staff
Staff ID #88025
    Recruiter's Notes:
  1. currently doing part time work// headset and webcam// desktop on windows 8//pldt 10mbps
  2. Done Interview: Pending Test result
  3. *He learned RS from Jobstreet Ad *He is willing to comply with the monitoring system of RS *He is happy to be considered for roles like back office administrator, technical support or on line English teacher.
  4. Darwin has 15 years of professional work experience in different industries like Academe, Banking, Training centre, Telecommunication and BPOs.
  5. Currently working as a Part time teacher in English, Journalism, Speech and Debate subjects. He would normally render 4 hours a day.
  6. His contract will end by March and it is up to him if he will renew or not.
  7. He experienced leading a team for accumulatively 2 years and the biggest number he handled was 30 people in his previous BPO company.
  8. He also experienced working as an online teacher for 4 years but more of an on-call basis and not a regular employment.
  9. Said he is quite adept in administrative tasks, customer services, technical support and teaching online.
  10. He passed the IELTS test last November 2011
  11. He said he works best either alone or with a team
  12. He is likely to stay longer in a job if there is a fair and mutual relationship with him and his employer.
  13. He has excellent communication skills
  14. He was able to understand all the questions given to him and was able to answer them consistently.
  15. He is available for Part time job, preferably afternoon or evening shift, Manila time zone.
  16. He is amenable to start working immediately

Home Based

Available Timezone: ANY
jeffrey -  - Remote Staff
Staff ID #59255
    Recruiter's Notes:
  1. He prefers working for a full time job but will also consider part time job.
  2. He has Lead Generation/Data Gathering experience for 5 years. He was getting leads through referrals and sometimes do web research. This was for a magazine subscription account.
  3. He has almost 7 years experience working in a BPO company.
  4. He has about 4 years experience in Telesales.
  5. He was able to hit the quota and got promoted in his job as a QA and Team Coach.
  6. He dealt with US and UK customers. There was also a time when he dealt with customers worldwide.
  7. He has good English communication skills and was able to express himself easily.
  8. As a Customer Interaction Associate, he handled customers who were inquiring about Dell products and sometimes did up selling.
  9. He can start ASAP
  10. He has about 2 and a half years experience as a Customer Service Represenative.
  11. As a Telesales Agent, he was offering free subscription so that the customer can buy magazines.
  12. He has a fast internet connection with a download speed of 1 mbps and upload speed of 0.48 mbps.
  13. There was also a time when he was a Customer Interaction Associate, he was assigned to Dell financial account.

Home Based

Available Timezone: ANY
Ishmael -  - Remote Staff
Staff ID #90663
    Recruiter's Notes:
  1. Ishmael has three (3) and a half years of combined experience in BPO handling Customer Service and Technical Support.
  2. He have lead the Back Office Team composed of 12 associates. he show them how things need to be done. Hands- on leader.
  3. He was exposed to the following job roles and responsibilities:
  4. > Sr. Operations Representative for Digital Operations (Online Tech Support)
  5. - Provide high quality service to achieve maximum customer satisfaction by processing instructions & providing guidance to internal and external customers.
  6. - Diagnose and resolve online technical issues including cookies, security settings, browser and more.
  7. - Resolve customers online issues and research required information using available resources.
  8. - Meet center targets on productivity & accuracy within set time frames.
  9. - Instructions / requests are forwarded in a timely manner to avoid delays in processing.
  10. > Associate for US Customer Care
  11. > Associate for RS Collections
  12. - Contact delinquent and/ or over limit customers to obtain payment(s)
  13. - Review and analyzes financial situations and arranges repayment programs within procedural criteria
  14. - Adjust fees in accordance with company policy.
  15. - Verify and update contact information and location information via the online collecting system.
  16. - Ensure one hundred per cent compliance (100%) to all government regulations, policies and procedures provided
  17. > Process Executive for the Manila Care Back Office Team
  18. - Counter check every file sent by team members to verify the accuracy of the files
  19. - Consolidate requests received via Manila Care, PTB/ PIB, CRU/ CFT, and forwards the requests to proper departments for handling.
  20. - Review received requests to assure that the request will be forwarded to the correct departments
  21. - Return incorrect request to the agents who forwarded them for rework
  22. - Send the requests before the given deadline to avoid backlogs
  23. > Process Executive for ASP Manila Care
  24. - Receive calls from clients and provide professional customer service.
  25. - Resolve customer complaints, retain cards and sell products, promos and services.
  26. - Forward customer request to proper department for handling.
  27. - Provide extraordinary service through phone interactions with customers focusing on resolving their requests with an efficient, accurate, professional and courteous manner to create customer loyalty
  28. - Generate relationships that lead to sales through conversations with cardholders, incorporating needs analysis, building rapport, offering advice and overcoming objections.
  29. He has good English communication skills and also in his Level 4 in Spanish Language short course.
  30. He is amenable for Part Time or Full Time role preferably 2pm onwards Manila Time.
  31. When rejected, he makes sure to see what went wrong and improve himself.
  32. He currently has: - PLDT DSL/Wired internet connection running with 4 mbps package - Customized Desktop on Windows 7 - Will provide a working headset and webcam
  33. His schedule at school is from 9am to 12nn.
  34. He can start by March 24, 2014.

Home Based

Available Timezone: ANY