Technical Support Professionals

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On this page you will find approximately 1,000 pre-screened and qualified candidates for over 80 roles.

Each candidate has been interviewed and vetted by our recruitment team. Check out their online resume to learn more about their capabilities, qualifications, employment history and skills.

Like a candidate? Click the request interview button to set up a time to meet them over the phone or Skype.

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AUD $6.66/Hr

Gerald -  Technical Support Representative, Email Support Professional, Back-Office Adminstrator, - Remote Staff

Gerald

Staff ID #125929

Recruiter's Comments and Notes

  1. He was able to handle different account such as: -UBER account -AT&T
  2. He is also confident in using different CRMs/tools like: -Zendesk tool -Brain Tree tool -UBER Management CRM -Webmail tool -USRP CRM -MS Office (Excel, Office and Outlook) -Avaya softphone

AUD $7.46/Hr

Ma -  Recruiter, Back-Office Adminstrator, Technical Support Representative, - Remote Staff

Ma

Staff ID #127019

Recruiter's Comments and Notes

  1. She normally works with: - DSL/Wired internet connection running with 5 mbps package - Desktop on Windows 8.1
  2. She is a good decision maker and got promoted several times for different roles

AUD $6.34/Hr

Bea -  Virtual Personal Assistant, Technical Support Representative, Data Entry Professional, - Remote Staff

Bea

Staff ID #114011

Recruiter's Comments and Notes

  1. Thirsts for knowledge
  2. Pays great attention to detail

Brief our recruitment team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely. Why not brief our recruitment team with the staff you're looking for and let us do the hard work for you? It's free with no upfront commitments. Give us a call on 1300 363 572 or complete our job specification form.

AUD $7.46/Hr

John -  Technical Support Representative, Phone Support Professional, Data Entry Professional, - Remote Staff

John

Staff ID #109838

Recruiter's Comments and Notes

  1. Proud of the following awards: - Top Performer of the Month - Best in Customer Satisfaction - Best in Quality Assurance
  2. Amenable for home based and office based employment

AUD $7.46/Hr

Odilio -  Data Entry Specialists, Technical Support Specialist, Email Support Professional, - Remote Staff

Odilio

Staff ID #73161

Recruiter's Comments and Notes

  1. He is confident and can answer all the questions well.
  2. He finished a BS Degree on Marketing

AUD $6.66/Hr

Gladys -  Data Entry Professional, Technical Support Representative, Inbound Sales Specialist, Phone Support Professional, - Remote Staff

Gladys

Staff ID #115262

Recruiter's Comments and Notes

  1. She is proficient in the following: Customer Support Order Management Data Entry
  2. Candidate has been working since 2005 in the call center industry related to Customer Support.

Maree -  Chat Support Agent, Technical Support Representative, Back-Office Adminstrator, - Remote Staff

Maree

Staff ID #112626

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. Attended and completed trainings Quality Monitoring Training PMP Workshop Fundamentals of Leadership Time Management Performance Coaching
  2. Graduated BS in Computer and Information Science major in Systems and Software Engineering

AUD $6.50/Hr

Sherwin -  Virtual Personal Assistant, Data Entry Professional, Technical Support Representative, - Remote Staff

Sherwin

Staff ID #118695

Recruiter's Comments and Notes

  1. He also did Market Research and do email blasting to the potential clients.
  2. His most recent work is a Virtual Assistant for a real estate company wherein he is tasked in doing lead generation mostly conducting surveys to potential clients and doing administrative tasks like data entry and reports generation.

AUD $7.46/Hr

Ross -  Technical Support Representative, Back-office Adminstrator, Virtual Personal Assistant, - Remote Staff

Ross

Staff ID #71036

Recruiter's Comments and Notes

  1. Exposed in handling both inbound and outbound accounts
  2. Skilled in troubleshooting technical issues of VOIP, Internet Connection, Modem and Computers.

AUD $7.46/Hr

Ian -  Technical Support Representative, Phone Support Professional, Data Entry Professional, - Remote Staff

Ian

Staff ID #120337

Skills

Available Time Zone: N/A

Recruiter's Comments and Notes

  1. He is also knowledgeable in the following: Customer support Upselling Client retention
  2. He is a veteran in the call center industry with 9 years of experience handling US accounts.
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AUD $6.66/Hr
Gerald -  Technical Support Representative, Email Support Professional, Back-Office Adminstrator, - Remote Staff
Staff ID #125929
    Recruiter's Notes:
  1. He was able to handle different account such as: -UBER account -AT&T
  2. He is also confident in using different CRMs/tools like: -Zendesk tool -Brain Tree tool -UBER Management CRM -Webmail tool -USRP CRM -MS Office (Excel, Office and Outlook) -Avaya softphone
  3. He started working since 2011 focused in Customer Service and Technical Support.
  4. In several years of experience he is well-knowledgeable with the following: -Customer Service -Technical Support -Phone support -Email support -Troubleshooting -Escalations -Back office Admin
  5. He has Sky cable/ wired internet connection that runs up to 3MBPS and has a back up LTE; Has Toshiba and ACER Laptop on Windows 7 and 10; headset and webcam
  6. He possesses good communication skills.
  7. He used to deal with US and UK customers
  8. He is married with 1 kid.
  9. He got promotion to become an Order Manager way back 2011 because of consistently hitting the quota, perfect attendance and the quality of work he provided.
  10. He is experienced phone and email support but more comfortable doing email support and back office admin tasks.
  11. He is open for part time job on any shift.
  12. He's still connected to his current company. He needs to render 2 weeks.
  13. He has a degree in Nursing.

Home Based

Available Timezone: N/A
AUD $7.46/Hr
Ma -  Recruiter, Back-Office Adminstrator, Technical Support Representative, - Remote Staff
Ma
Staff ID #127019
    Recruiter's Notes:
  1. She normally works with: - DSL/Wired internet connection running with 5 mbps package - Desktop on Windows 8.1
  2. She is a good decision maker and got promoted several times for different roles
  3. She is keen to details and can work in minimal supervision
  4. She is also profiencient in Data Gathering Data Mapping Customer Support Database Management People Management Troubleshooting Problem Tracking
  5. Candidate possesses excellent communication skills and was able to express and explain herself well during the interview
  6. Candidate has been working since 1998 related in Human Resource Management and Technical Support for HR software
  7. She worked as Training Assistant Corporate Communication Specialist Human Resource Officer Technical Support Analyst
  8. She has extensive working experience in Human Resource Information System
  9. She has experience in handling different HR functions such as Recruitment
  10. She is well knowledgeable in using Peoplesoft and Recruitsoft CRM tools
  11. She is also experienced in corporate communication wherein she did Newsletter Email blast announcement Executive Assistant to the Country General Manager
  12. She did technical support for HR software Chat Support Email Support Phone Support Webinar Support

Home Based

Available Timezone: N/A
AUD $6.34/Hr
Bea -  Virtual Personal Assistant, Technical Support Representative, Data Entry Professional, - Remote Staff
Bea
Staff ID #114011
    Recruiter's Notes:
  1. Thirsts for knowledge
  2. Pays great attention to detail
  3. Adept in Quality Assurance
  4. Prefers to work on a day shift
  5. Good English communication skills
  6. Also proficient in providing technical support. Troubleshooting routers, modems and DSL connections.
  7. Experienced in the following: - Internet Research - Lead Generation - Data Mining - Data Entry - Outbound Calling - Email Marketing - Database Management - Website/Content Management
  8. She also has a background working in the Call Center industry handling AT&T account.
  9. Started working from home in 2014 and got a client from Canada.
  10. Can start working immediately
  11. Started working in 2008 then stopped in 2010 to continue her studies then continued working in 2014.
  12. Has a BS Degree in Criminology
  13. Open to either Full Time or Part Time employment
  14. Exposed in doing lead generation for an SEO campaign
  15. Was able to work for IT Solutions and Real Estate companies
  16. Doesn't have any exposure to selling.
  17. Knowledgeable in using the following tools: - Siebel CRM - Infusionsoft - Xlite - Vici Dial - Google Calendar - Microsoft Office - Microsoft Excel
  18. She's proud that she was able to reach the given quota.
  19. Was expected to have 20-25 dials per day and generate 3 leads per day.
  20. Skilled in Customer Service
  21. Has an experience handling a team that consists 10-15 people

Home Based

Available Timezone: ANY

Brief Our Recruitment Team

We've helped 2,000's of Australian businesses find Filipino staff to hire remotely, why not brief our recruitment team with the staff you're looking for and let us do the hard work for you. It's free with no upfront commitments. Give us a call 1300 363 572.

AUD $7.46/Hr
John -  Technical Support Representative, Phone Support Professional, Data Entry Professional, - Remote Staff
Staff ID #109838
    Recruiter's Notes:
  1. Proud of the following awards: - Top Performer of the Month - Best in Customer Satisfaction - Best in Quality Assurance
  2. Amenable for home based and office based employment
  3. Results driven and has a positive personality
  4. Has been appointed as the Person-in-Charge for Customer Satisfaction and was responsible for the following: - Flowchart creation - Process implementation - Reports Generation
  5. Has an experience working from home as an English Tutor to Korean students.
  6. Was able to communicate to the customers via phone and email
  7. Areas of expertise include troubleshooting PC, Networking and internet connectivity
  8. Was able to handle the following accounts in working in the Call Center industry: - AT&T - Time Warner Cable - AT&T U-Verse
  9. Has good communication skills.
  10. Has been working since 2006 focused on Data Entry, Inventory, Technical Support and Customer Service.
  11. Knowledgeable in email client configuration and troubleshooting error messages
  12. Open to either Full Time or Part Time employment
  13. Expert in Data Entry and pays great attention to detail
  14. Knowledgeable in using the following: - Microsoft Word - Microsoft Excel - ServiceNow - Citrix - Avaya
  15. Prefers to work on a day shift but also open to work on a night shift
  16. Can start working immediately
  17. Has been exposed as well to the following: - Billing - Order Processing - Upselling - Email Support
  18. Experienced in inventory of sales and bad stocks

Home Based/Office Based

Available Timezone: ANY
AUD $7.46/Hr
Odilio -  Data Entry Specialists, Technical Support Specialist, Email Support Professional, - Remote Staff
Staff ID #73161
    Recruiter's Notes:
  1. He is confident and can answer all the questions well.
  2. He finished a BS Degree on Marketing
  3. Work from home capabilities: - DSL/Wired internet connection running with 3 mbps package - Asus Laptop on Windows 10 - Working headset and webcam
  4. He is most proficient with the following Technologies/Tools/Division: Reply Manager Ebay Website and Tool Facebook Channel Advisor Microsoft Office like Excel,Word and Powerpoint Customer Relationship Management Tool (CRM) SAP
  5. He can work on any shift and can start ASAP
  6. He is looking for full time or part time position
  7. He handled different account which includes: Outbound Sales Inbound Sales Billing Technical Support
  8. He already worked with the following industries: Online vehicle parts retail store in Australia Trading company in the Philippines Automotive leasing and finance company in the Philippines 2 Different Business Process Outsourcing/Call center for US clients based in the Philippines Dealer and Manufacturer of Japanese vehicles in the Philippines Bank in the Philippines
  9. He has been working from home since 2013 for an Australian Client which includes: Administrative Task Data Entry Technical Support Email Handling Email Support Email Management Chat Support Editing Inventory Management

Home Based

Available Timezone: ANY
AUD $6.66/Hr
Gladys -  Data Entry Professional, Technical Support Representative, Inbound Sales Specialist, Phone Support Professional, - Remote Staff
Staff ID #115262
    Recruiter's Notes:
  1. She is proficient in the following: Customer Support Order Management Data Entry
  2. Candidate has been working since 2005 in the call center industry related to Customer Support.
  3. Currently has the following: Lenovo laptop Windows 10 Globe 3MBPS Working webcam Working headset
  4. She is currently working office based as a Data Service Manager but she is more than willing to resign to pursue a career in home based work.
  5. She is very eager and willing to work with us.
  6. She is a veteran in the call center industry with over 11 years of working experience.
  7. She is only interested in FT work.
  8. She is also knowledgeable in the following: Technical Support Billing disputes Upselling Phone support Email support
  9. Recommended to any of the following post: Data Entry Email support Chat Support Phone support
  10. As a Data Service Manager she is tasked in the following: Service Delivery Order Management Problem Resolution Client Satisfaction Client Management
  11. She always do her work to the best of her ability and always make the people around her better.
  12. She is a dedicated individual as attested by her tenure with her current employer.
  13. She prefers AU shift.
  14. She has been with the company for 9 years now. The only reason she is resigning is to pursue a home based career so that she can spend more time with her children.
  15. She has good communication skills and is conversant.
  16. CAn start after a notice of 15 days as she needs to render 2 weeks for her resignation.

Home Based

Available Timezone: N/A
Maree -  Chat Support Agent, Technical Support Representative, Back-Office Adminstrator, - Remote Staff
Staff ID #112626
    Recruiter's Notes:
  1. Attended and completed trainings Quality Monitoring Training PMP Workshop Fundamentals of Leadership Time Management Performance Coaching
  2. Graduated BS in Computer and Information Science major in Systems and Software Engineering
  3. Has been working for more than 10 years and has extensive background as a technical support representative
  4. Recognized for being the only agent who met the 3 KPIs (Key Performance Indicators: AHT, QA and CSAT) for the month of April 2006
  5. Was promoted as a Quality Assurance and later on as a Team Manager
  6. Handled and well knowledgeable in various technical accounts ISP Web hosting accounts Educational Website
  7. Well versed in oral and written English
  8. Amenable to work part time - night shift
  9. She works with: - DSL/Wired internet connection running with 3 mbps package - Laptop on Windows 7 - Working headset and webcam
  10. Keen to details and can work with minimal supervision
  11. Familiar with different web hosting accounts Website errors Domain email issures FTP access CGI scripts PHP HTML Front Page
  12. Managed 10 - 15 technical support agents

Home Based

Available Timezone: N/A
AUD $6.50/Hr
Sherwin -  Virtual Personal Assistant, Data Entry Professional, Technical Support Representative, - Remote Staff
Staff ID #118695
    Recruiter's Notes:
  1. He also did Market Research and do email blasting to the potential clients.
  2. His most recent work is a Virtual Assistant for a real estate company wherein he is tasked in doing lead generation mostly conducting surveys to potential clients and doing administrative tasks like data entry and reports generation.
  3. He has one year of experience as a home based Virtual Assistant wherein he gained the following experience in: Appointment Setting Market research Lead generation
  4. He used Boomtown CRM in this job.
  5. Candidate has been working since 2010 related to Chat/Technical Support/Administrative Work/Virtual Assistant posts.
  6. Before working home based, he worked as Technical support for a call center company.
  7. He is knowledgeable in this CRM's: Boomtown E-edge Siebell
  8. Candidate is conversant and has good communication skills.
  9. He is currently looking for a home based work.
  10. Very eager to work with us.
  11. Prefers AU/UK shift.
  12. He last handled the AT&T Uverse account wherein he was tasked in providing technical support to clients through chat. He would help the client troubleshoot their internet connectivity and other issues concerning the client.
  13. He would also do some up-selling of: Internet speed upgrade Additional channels for cable TV Cellphone unit upgrade
  14. Candidate has an overall 4+ years of experience in: Technical support Chat support Customer service
  15. He also has 2 years of experience in doing administrative roles.
  16. Currently has the following: Assembeld desktop Windows 7 PLDT DSL Fiber 2MBPS Working headset Working webcam
  17. Can start ASAP.

Home Based

Available Timezone: ANY
AUD $7.46/Hr
Ross -  Technical Support Representative, Back-office Adminstrator, Virtual Personal Assistant, - Remote Staff
Staff ID #71036
    Recruiter's Notes:
  1. Exposed in handling both inbound and outbound accounts
  2. Skilled in troubleshooting technical issues of VOIP, Internet Connection, Modem and Computers.
  3. Expert in providing customer service and technical support
  4. Good communication skills
  5. She was able to handle the following accounts: - Bell Canada - Vonage - Verizon
  6. Experienced in analyzing and processing billing
  7. Pays great attention to detail
  8. Has a BS Degree in Education major in Social Studies
  9. In her recent company, she was tasked to review contracts and bills. She was able to process minimum of 4 contracts per day.
  10. Top 2 Technical Support Representative for consecutive quarters
  11. She was also one of the Agents who got the highest score in Customer Service Satisfaction (CSAT)
  12. Only open to work on a day shift
  13. Open to either Full Time or Part Time employment
  14. She was also able to handle escalated calls for a year
  15. Can start working immediately
  16. Proud that she has been one of the Top Agents
  17. Has been working in the Call Center industry since 2006 focused on Technical Support, Customer Service and Administrative tasks.

Home Based

Available Timezone: ANY
AUD $7.46/Hr
Ian -  Technical Support Representative, Phone Support Professional, Data Entry Professional, - Remote Staff
Ian
Staff ID #120337
    Recruiter's Notes:
  1. He is also knowledgeable in the following: Customer support Upselling Client retention
  2. He is a veteran in the call center industry with 9 years of experience handling US accounts.
  3. Accounts handled: At&T DirecTV Web.com RCN
  4. He is currently looking for a home based work.
  5. Candidate has been working since 2007 related to Technical Support in the call center industry.
  6. He is proficient in the following: Internet Connectivity troubleshooting Remote troubleshooting Phone troubleshooting Handling billing inquiries Inbound calls
  7. His most recent work was a Customer Support Representative wherein he was tasked in the following: Mainly handles the billing concerns of customers Up-selling of upgrades and other services offered by the account Provide customer support Client retention Basic remote troubleshooting
  8. He can start ASAP.
  9. He is eager to work with us since it's going to be his first time working home based.
  10. Currently has the following: Assembled desktop Windows 7 PLDT DSL 3MBPS Working webcam Working headset
  11. He prefers AU shift.
  12. Recommended to the following post: Phone support Technical Support Data Entry
  13. He is the type of employee that is loyal to the company and always do his best with work.
  14. He stayed with the company for 4 years and 6 months before finally leaving since he wanted to work home base to spend more time with his family.

Home Based

Available Timezone: N/A